Business Continuity Planning Training Session for …cats/.../2011/BusinessContinuityPlanning2011.pdf• Business Continuity Planning – one of eleven ... trained should have a COMPLETED

Mary Lou East-Emmons Business Continuity Planning Manager

Business Continuity Planning for Indiana University

~ ~ OVERVIEW ~ ~

Business Continuity Planning Specialists

Cole S. Seger – IUB Eileen M. Robichaud – IUB

IUB CATS (Campus Admin is t ra t i ve Tra in ing)

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Mark S. Bruhn Associate VP for Public Safety and Institutional Assurance …~vpurapp/safety/index.shtml

Deb Fletcher IUB Director,

EMC

Regional Emergency

Planning Workgroup

Joe Romero Regional Director,

EMC

Carlos Garcia IUPUI Director,

EMC

IUPUI Emergency

Planning Committee

IUB Emergency

Planning Committee

Campus Administration (budget, policy)

University Emergency

Prep Committee

Diane Mack University Director,

Emergency Management and Continuity

Flyaway Team (Common Response

Capability)

John Applegate Exec. Vice President for University

Regional Affairs, Planning, and Policy www.indiana.edu/~vpurapp

Marge Abels, Senior Analyst,

EMC

Mary Lou East-Emmons,

BCP Manager

Troy Barnes, Senior Planner,

EMC

N. DeVore EMHE Grant (Regionals)

E. Robichaud EMHE Grant

(IUB)

C. Seger EMHE Grant

(IUB)

Primary Location: IUPUI IUB

Steve Arthur Coordinator EMC IUB Emerg. Ops.

Marilynn Mundy Coordinator EMC IUB Emerg. Ops.

Ken Long Asst Director,

IUB Emergency Operations

Marie Ambern Support Staff

IUB PS&IA

Jessie Campbell Support Staff IUPUI IUEMC

IU Emergency Management and Continuity (UEMC)

protect.iu.edu/emergency

• VISION - Indiana University will maintain a culture of preparedness and be a safe and resilient environment in which the students, faculty, staff, and visitors feel secure in their pursuit of individual and institutional goals.

• MISSION – The IU Department of UEMC will collaborate with partners internal and external to the University to develop and maintain a comprehensive, system-wide, all-hazards emergency preparedness program that enables the University to prevent, mitigate, prepare for, respond to, provide continuity during, and recover from any incident, and builds resilience throughout all processes.

From: “2011 Public Safety and Institutional Assurance Strategic Plan”

IUEMC Vision & Mission Statement

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Why undertake Business Continuity Planning at Indiana University?

System-wide Business Continuity Plans …

• Enables the university to quickly and effectively manage and resolve emergency situations

• Keeps performance in line with university / state and federal protocols and standards

• Takes advantage of previous work and currently positioned resources

Indiana University is a SYSTEM of 8 campuses

Reference: Business Continuity Strategic Overview, 2009

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• “Develop a comprehensive, campus‐wide, all‐hazards emergency preparedness program that incorporates the four phases of emergency management – prevention/ mitigation, preparedness, response, and recovery.”

• 24 month grant – deadline September 2012

• $642,847 granted to IUB, IUSE, IUK, IUE, IUN, IUSB includes

various projects

2010 Emergency Management for Higher Education Grant

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2010 Emergency Management for Higher Education Grant

• Business Continuity Planning – one of eleven projects

#1 – Meet with 100% of all IU departments

#2 – 100% of all departments have a completed BC Plan

SEPT AWARD

DEC NOV OCT INITIAL MEETING

2010

MAR FEB JAN JUN MAY APR SEPT

AUG JUL

DEC NOV OCT

2012

MAR INTERNS HIRED

FEB JAN JUN MAY APR SEPT

AUG JUL

DEC NOV OCT

2011

TRAINING & TOOL & MATERIALS PREP

INTERVIEWS

IUB, IUN, IUSB, IUK, IUE, IUS – Meet & Train at least one (1) person from each department / division / unit or area on each campus regarding the BCP concepts and components, the IU-READY web based tool by … 12/31/11

IUB, IUN, IUSB, IUK, IUE, IUS – by campus - 100% of all departments trained should have a COMPLETED Business Continuity Plan(s) approved by their upper management … 7/31/12

Obj

ectiv

es

… PROCESS OF … … Preparing for … Mitigating … Responding to … Recovering from an emergency or interruption

… with SEVERAL COMPONENTS :

… Planning (critical) – … Training … Testing … Conducting Drills … Coordination of activities with other

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Emergency Management is …

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Potential University Interruptions

• Fire … IUB Student Building renovation (1990)

• Tornado … Winter Weather (Storms/Ice (2/2011))

• Train derailments • Hazard spill … 46 Bypass by IU Foundation (2003)

• Flooding … including from the ceiling

• Research / Experiments - sabotage • Earthquake / Explosion • Civil Disturbance • Loss of . . . computers / networking communications space (building or office)

people research data power

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MITAGATION of RISK

(PREVENTION)

PROTECT ASSETS St

rate

gies

Time Line

EVEN

T / C

RIS

IS

RES

TOR

ED

Resume time-sensitive operations

Recover other operations

Restore/repair facilities and content

RECOVERY (ROC)

Activate Action Plans

Dept’l - Incident Command Structure (NIMS)

Safeguard Human Life

Assure Animal Welfare

Assess Damage

RESPONSE (EOC)

Emergency Management

PREPARE / PLAN…

Respond Recover

Relationships

(AWARENESS)

First Aid & CPR Training

Preparedness Kits – “GO KITS”

NIMS Training*

Business Continuity Planning

Disaster Recovery Plans

Critical Functions / Services / Products Contacts

Inventory

Info. Technology

Processes

Academic Continuity Com

pone

nts

/ C

hapt

ers

Teams / Skills Equipment / Supplies Buildings

Instruction Research

* NIMS – FEMA: National Incident Management System

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• A collection of…

1) resources

2) actions

3) procedures … and

4) information

that is developed, tested, and held in readiness for use in the event of a major disruption of business operations

Business Continuity Planning IS …

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• NOT a project…

• NOT a one-time task…

• NOT for a fixed length of time…

• It IS a “mind-set” – consider it a Culture Change …

• It MUST BE viewed as an on-going, living program!

• It MUST BE considered as a constant in everyday business

• It MUST BE communicated / trained / viewed / reviewed

…CONTINUALLY

Business Continuity Planning IS …

Business Continuity Process

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∞ Tasks & Functions OR… Divisions or Sub-divisions

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Why is BCPT* here . . . ??

BCP Team Responsibilities //

[ for each academic and administrative unit ]

• to provide leadership in coordinating, assessing, developing, and communicating business continuity planning principles

… work with, advise, train, coach, instruct, demo, follow-up…

• to educate the campus departments and colleges on the

development, testing, and maintenance of YOUR Business Continuity Plan

• advise departments / divisions / units toward completion of their plan(s)

NOT … to write your departmental plan

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References - Materials

WEBSITE – www.protect.iu.edu www.businesscontinuity.iu.edu

All materials and resources including - User Guide to Business Continuity / Resumption Planning Business Continuity Coordinator (BCC) Planning Checklist

IU READY web-base planning tool: (by specific campus)

IUN https:// . . . /iun IUSB https:// . . . /iusb IUK https:// . . . /iuk IUE https:// . . . /iue IUPUI https:// . . . /iupui IUB https:// . . . /iub IUS https:// . . . /ius

https://us.ready.kuali.org/iub

Email us at: [email protected]

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www.protect.iu.edu

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www.businesscontinuity.iu.edu

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https://us.ready.kuali.org/iub IU READY – Opening Screen – (CAS)

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IU READY – Opening Screen

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IU READY – Questionnaire by TABS

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Mary Lou East-Emmons Business Continuity Planning Manager 1469 E. 17th Street Bloomington, IN 47408 Office 812.855.8975 Cell 812.345.0234

BCP Team Contact Information

Cole S. Seger BCP Specialist – IUB Campus 1469 E. 17th Street Bloomington, IN 47408 Office 812.855.5942 Cell 812.630.4183

Eileen Robichaud BCP Specialist – IUB Campus 1469 E. 17th Street Bloomington, IN 47408 Office 812.855.3212 Cell 812.345.0987

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Eileen Mary Lou Cole

[email protected]