Building the Learning Organization with IT

Building the Learning Organization with IT

A.Arnut Ruttanatirakul

July, 14 2009http://www.arnut.com

A.Arnut Ruttanatirakulhttp://www.cmsthailand.com

แนวทางวางแผนการพัฒนาองคการแหงการเรียนรูชั้นเลิศดวยระบบเทคโนโลยีสารสนเทศ

July 14, 2009


Blog

WikiCMS

KMWeb 2.0

M-Learning

SCORMWi-Max

01010101010101010101010101010

RSSNetbook

Wi-Fi

ADL

KMS



LMS

Active Learning

CMSiPHONE

01010101010101010101010101010E-Book

Netbook

Child Center Learning


Blog

WikiCMS

KMWeb 2.0

M-Learning

SCORMWi-Max

01010101010101010101010101010

RSSNetbook

Wi-Fi

ADL

KMS



LMS

Active Learning

CMSiPHONE

01010101010101010101010101010E-Book

Netbook

Child Center Learning


Topic

� Learning Organization Research Results � Impact on Learning 1.0 / 2.0� What is a Learning Organization ?� The Five Learning Disciplines� Learning Organization Concept



� Learning Organization Concept� Learning Organization Planning � Network Design for Learning Organization � Knowledge Management Software


Learning Organization Research Results

Position

10%

15%

20%

25%

30%



0%

5%

10%

CEO/Dire

ctor

Coord

inato

r/Man

ager

Instr

uction

al Desig

ner

Teach

er/T

raine

r

Consu

ltant

Technic

al an

d Res

earc

h

Source : http://www.calliopelearning.com/resources/


Learning Organization Research Results (2)

Sector

25%30%35%40%45%50%



0%5%

10%15%20%25%

busin

ess

educ

ation

govt

milit

ary

non-

prof

it

othe

r




Size of Organization

25%

30%

35%

40%



0%

5%

10%

15%

20%

25%

only 1 2 to 24 25 to 99 100 to249

250 to499

500 to999

1000 to9999

over10000




Location of Organization

30%40%50%60%70%



0%10%20%30%

USA

Canad

a UKOthe

r Euro

pean Asia

Austra

lia an

d NZ

Africa

C&S Ameri

ca



Internet Users and Statistics in Thailand



Internet Usage in Thailand (Daily Unique IP)

Source : http://truehits.net/index_stat.php


��ก�� : Digital Access Index (DAI)

��ก��



http://www.itu.int/ITU-D/ict/dai/





Social Network• Hi5• Facebook• MySpace• Digg• Multiply• Friendster• LinkedIn

Trend ITInstant Messenger Instant Messenger Instant Messenger Instant Messenger

• MSN

• Skype

• Gtalk

• Yahoo! Messenger

Media SharingMedia SharingMedia SharingMedia Sharing

PodcastPodcastPodcastPodcast

• Duocore

iTunes

MashupMashupMashupMashup

• Google Map• Ploysics

• Kapow Web

Web

Web

Web



• LinkedIn• Twitter• Qik

Media SharingMedia SharingMedia SharingMedia Sharing

• YouTube (Google)

• Flickr (Yahoo)

• Picasa (Google)

WikiWikiWikiWiki

• WikiPedia

• WikiEducator

• iTunes

RSSRSSRSSRSS

• RSSThaiWeb ApplicationWeb ApplicationWeb ApplicationWeb Application

• AJAX

Web

Web

Web

Web 22 22.. .. 00 00

File SharingFile SharingFile SharingFile Sharing

• Slideshare


Impact on Learning 1.0 2.0

Learning 1.0: Structured � Learning 2.0: Organic ILT, WBT, Virtual � Blended, Blogs, Wikis

Learning Portals � Content/Application Syndication

Pedagogy � Participation

Learning Taxonomies / Catalogs � Learning Tagging / Search Engine

Centralized Content Creation � Grassroots Content Creation

Pre-determined Competency � Dynamic (Reference Based)



Pre-determined Competency Models

� Dynamic (Reference Based) Competency Models

Company Identified Experts � Community Identified Experts

Subject Matter Experts � Collective Intelligences

E-Learning � Podcasting

Instructional Designers � Bloggers

Integrations � RSS

Learning Plans � Learning Anarchies

Certifications/Compliance Certifications/Compliance

Transcripts are Critical � Transcripts are Interesting


What is a Learning Organization ?

��ก�� ก��!��"� #�!� � ก�$�#��%�&��#ก�� '��% (�ก� )��(�%#��(�*��#+�#��!��,%��'�+��-$�� .��# (,%��%��#$��)�+"�/��(0��%ก��ก��-��'�'�+�� ก��(�ก� ��%��,� “��+�!��” 1 %�ก2�,�+�%��%��.�'�� )#�'��+�%��%�.��!"�



+�%��%�.��!"�

Peter M. Senge

http://en.wikipedia.org/wiki/Peter_Senge


What is a Learning Organization ? (2)

(�*��ก�' �ก��ก��!��"��!��,%�� !ก��+��' �ก��

-��!�ก��'�ก��%(��ก��'34 ��#�"��! �� +��-+�$�' �

#�ก��!��"��!��%�� (�*��-- ก��-��ก�� 0�ก��!��"�

'��"��--��% ��ก ��! #�ก��ก��%!��#�"��-��!��"�'�



'��"��--��% ��ก ��! #�ก��ก��%!��#�"��-��!��"�'�

ก��&�� #��#�ก��#��(�*��#�"�� (��ก��

��!ก�� ก�-(��0#��0$�ก�� (,%� ' �ก��ก��(�*��#ก��


5 1

�� ก��ก��ก��

Systems Thinking

�!"��#!��$��Team Learning

�%��&"%��%��

The Five Learning Disciplines



4 2

3

Personal Mastery

�#��'�($�� )�� ก��

Mental Models

�*��)�ก��'�%�!"

Shared Vision

%��($%�'!�� +��'%


KM Site

http://gotoknow.org




Where are we now?

� ��ก�� ก��ก �� ?




- http://www.kmresource.com/exp_cases.htm

Knowledge Management Case Studies



- http://www.kmresource.com/exp_cases.htm- http://www.providersedge.com/kma/km_articles_case_studies.htm


Learning Organization Concept

Business Environment Change

Organization must change

Competitive Advantage

��%!�+5�(��#��0$�ก��

��ก��%!��

��)��!-��ก��



People must change

Competitive Advantage

Competency Behavior(��ก��%!��

��)��!-��ก��

(6��ก��# ��#+�#��



Drives

EffectiveManagement

Long TermProfitability

&Drives

EmployeeSatisfaction

DrivesCustomer

Satisfaction

Innovation SustainableProfitability& Growth



DrivesManagementPractices &

Growth

DrivesSatisfaction

DrivesSatisfaction

Execution Long Term

WHO IS RESPONSIBLE FOR LEARNING IN OUR ORGANIZATION?

1. Employee The Organization Is Responsible

2. e as The Learner Is Responsible

3. The Leaders Are Responsible


People




Strategy Technology& Process

Business Achievement

Biz Success = Biz Success = ƒ (ƒ (PeoplePeople , , StrategyStrategy , , Technology& ProcessTechnology& Process ))


Conceptual variety of knowledge management




Framework dimensions. (Adopted from the source Tuomi, 1999)




Knowledge Management target areas (Karivalo 2000).




Creating Knowledge in problem solving situations




Continuous flow of external incentives in knowledge work







Learning Organization Planning




Learning Organization Planning

� IT Infrastructure� Management Level� Employee� Customer



� Customer� Partner


Learning Organization Planning (2)

IT Infrastructure

� Hardware� Server Spec / …

� Network Operating System� Windows Server, Linux, FreeBSD� Solaris, AIX

CO

MP

UT

ER

CE

NT

ER



� Solaris, AIX� KM Software

� Commercial / Open Source� Client PC

� Maximum Client� Media

� PC / Notebook / Wireless / PDA� Network Design

CO

MP

UT

ER

CE

NT

ER



Management Level

� Vision/Mission/Objective/Target� Tools & Technology� Meeting� Mind Mapping

KM

Sof

twar

eA.Arnut Ruttanatirakul


� Mind Mapping� ….

KM

Sof

twar

e



Employee

� Tools & Technology

� Training

� Manual

KM

Sof

twar

e



� Manual

� Pre-Test

� Knowledge

� Learning Process

� Post-Test

� EvaluationK

M S

oftw

are



Customer

� Contact Management

� E-Marketing

� Mailing list

KM

So

ftw

are



� Newsletter

� Blogs

� SMS / MMS

� E-CRMK

M

Soft

war

e


Network Design forLearning Organization




Network Design for Learning Organization (1)

1. �� KM ��ก��ก��ก




Network Design for Learning Organization(2)

2. �� KM ��ก





3. �� KM �� !��"#�� ก"$��%"��





4. �� KM �� !��"#�� "ก'(�� )��"$��%"��#*�"+��ก*�





5. �� KM �� !��"#�� + ��กก*��"��*ก�.ก/�



http://www.openldap.org



6. �� KM �� !��"#�� + "12�� 3�4ก*5�(��6��





7. KM Load Balance




Network Design for Learning Organization



BASIC





KM Software

Commercial Software ($)� kManager� IBM Lotus Notes� Microsoft SharePoint� OpenText Livelink� nGen Knowledgebase

Open Source Software (free)

� KnowledgeVolution (th)� Kwok Information Server� ALEX Personal Knowledge Base� OpenKM Document Management

� Clipboard manager



� nGen Knowledgebase� KMS-PTO� powerKNOW� Prosoft KM (th)

� Learning Management System� Drupal� WordPress


Learning Management System : LMS

Commercial Software ($)

� WebCT� Black Board� Education Sphere� DLS

Open Source Software

� Moodle� ATutor� Claroline� Sakai



� DLS� De-Learn � i2 LMS

� Sakai� eFront� LearnSquare (th)� VClass (th)� NOLP LMS (th)

Resource : http://www.cmsthailand.com/lms/


Learning Management Sytem

MoodleeFront



ATutor

Sakai

Claroline

Source : http://www.cmsthailand.com


KM Software Type

� Personal Knowledge base Management� Learning Management System (LMS)� Document Management System (EMS) � Contact Management� Mailing list Management



� Mailing list Management� Risk Reporting Tool� Blogs Tools� Wiki Tools� Web Tools


KM Software Summary

Management

Employee E-LearningIntranet Blog

� Mind Manager� RSS Reader� Risk Reporting� Clipboard manager

Intranet



Employee E-LearningIntranet Blog� e-Front� Moodle� Claroline

� Drupal� WordPress

� Contact � Mailing list� Newsletter� e-CRM

Customer Internet


ก��ก KM Software

1. Network Operating System� Windows Server, Linux, FreeBSD

2. Development Tools

� PHP� ASP, ASP.NET� JSP� PYTHON, RUBY

3. Database Toos



3. Database Toos

� MySQL, PostgreSQL� MS Access, MS SQL Server� Oracle� DB2

4. Web Server Software

� Apache� IIS� Tomcat


ก��ก KM Software (2)



Building the Learning Organization with ITKMWorld 100 Companies That Matter in Knowledge Management

http://www.kmworld.com




KM Software Resource

� http://sourceforge.net� http://osswin.sourceforge.net� http://freshmeat.net� http://www.cmsthailand.com� http://www.kmworld.com



� http://www.kmworld.com


http://sourceforge.net




http://freshmeat.net




E-Learning/KM Software

DEMO




DEMO

DEMO




CHANGE

�� ก�� ! �

�� ก��"�#��$%! �



�� "�#��$% � ก��&'$%ก�! �

�� &'$%ก� � ก��(�� ! �

�� (�� ก��%$! �


7Imagination is more powerful than KnowledgeJ

7K��#��ก�� !)*4ก�6�� J



Resource : http://th.wikipedia.org/wiki/��)%�$_!��*!$��

Albert Einstein


Future of Learning Organization




Resource

� http://www.elearninglearning.com/brandon-hall/learning/learning-portal/

� http://www.tkc.go.th� http://www.pantip.com/cafe/jatujak/� http://siweb.dss.go.th/lo/� www.groupsystems.com� http://gotoknow.org� http://gotoknow.org/blog/thaikm

� del.icio.us (Social bookmarking)� Feedraider.com (RSS reader) � PBwiki.com � http://www.calliopelearning.com/resources/� http://www.kmutt.ac.th/jif/public_html/IF_47.html � http://www.sc.mahidol.ac.th/mu-edp4/conclusion/ppt/3May07-1_1.ppt#358,7,LO� http://www.academiccolab.org� http://www.e-learningfoundation.com



� http://gotoknow.org/blog/thaikm� http://www.entovation.com� http://en.wikipedia.org� Learningwiki.com/507 � MotoQwiki.com� Wikipedia.com� Wikipatterns.com � Bloglines.com/myblogs � http://www.kmresource.com/exp_cases.htm� http://www.providersedge.com/kma/km_arti

cles_case_studies.htm

� http://www.e-learningfoundation.com� http://www.e-learningguru.com� http://www.wikieducator.org� http://www.cmsthailand.com/lms/� http://www.thaicyberu.go.th




A.Arnut Ruttanatirakulhttp://www.cmsthailand.com

http://www.arnut.com

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http://www.slideshare.net/arnut

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Building the Learning Organization with IT

Technology

learning web

structured learning

f ff ff f

size of organization

location of organization

arnut ruttanatirakul

arnut ruttanatirakulhttp

learning disciplines