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BUILDING A GROWTH ENGINE FOR STARTUPS CEZARY PIETRZAK Presented to Techstars Atlanta August 24, 2016 @ckp
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Building a Growth Engine for Startups (cezary.co)

Apr 16, 2017

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Page 1: Building a Growth Engine for Startups (cezary.co)

BUILDING A GROWTH ENGINE FOR STARTUPS

CEZARY PIETRZAK

Presented to Techstars Atlanta August 24, 2016

@ckp

Page 2: Building a Growth Engine for Startups (cezary.co)

MY BACKGROUND

2000 - 2004

2005 - 2008

CEZARY & CO

2008 - 2012

2012

2013

2014

Page 3: Building a Growth Engine for Startups (cezary.co)

GROWTH TOPICS I WILL COVER TODAY

PART 1 Fundamentals

PART 2 Testing + Data

PART 3 Marketing Channels

Page 4: Building a Growth Engine for Startups (cezary.co)

WRITE IT DOWN…OR IT DIDN’T HAPPEN

Page 5: Building a Growth Engine for Startups (cezary.co)

PART 1: FUNDAMENTALS Marketing fundamentals canvas

Target audience exploration Messaging architecture

Moments + places

Page 6: Building a Growth Engine for Startups (cezary.co)

MARKETING FUNDAMENTALS CANVAS

Mission Vision Brand Target Audience Market Niche Key Message

Page 7: Building a Growth Engine for Startups (cezary.co)

TARGET AUDIENCE EXPLORATION

Market Size Demographics

Mindset Tools

Behavior Frequency

Page 8: Building a Growth Engine for Startups (cezary.co)

MESSAGING

Key Message Key Descriptor Mission Vision AudienceMindset Industry Realities Functional Benefit Emotional Benefits Tone Boilerplate

Page 9: Building a Growth Engine for Startups (cezary.co)

PART 2: TESTING + DATADevelop hypotheses Prioritize channels

Map out marketing + sales funnel Set up data + tracking strategy

Page 10: Building a Growth Engine for Startups (cezary.co)

DEVELOP GROWTH HYPOTHESES

Sources Behavioral insights

Background research Industry benchmarks

Company stageGrowth goals

Investor requirements Previous hypotheses

Data Experiment Type Key Metric Prediction Outcome Resources

Page 11: Building a Growth Engine for Startups (cezary.co)

PRIORITIZE CHANNELS

Page 12: Building a Growth Engine for Startups (cezary.co)

MAP OUT YOUR MARKETING + SALES FUNNEL

B2C Acquisition

Onboarding Engagement

Retention Revenue Referral

B2B 1 New 2 Contacted 3 Phone Call 4 MQL 5 SQL 6 Opportunity 7 Nurture

Mobile Web/Mobile Web > App Store > Install > Open > Signup

Page 13: Building a Growth Engine for Startups (cezary.co)

SETUP YOUR DATA + TRACKING STRATEGY

CRM

Data Layer

Business Intelligence

Data Warehouse

Attribution

Page 14: Building a Growth Engine for Startups (cezary.co)

PART 3: MARKETING CHANNELS Paid Ads

Message Automation Lead Gen + List Building

Cold Outreach Referral Program

Page 15: Building a Growth Engine for Startups (cezary.co)

PAID ADS

Principles Own your data Don’t trust platforms CTR = vanity metric One tracking source

Dashboards Campaign

Daily Creative

Page 16: Building a Growth Engine for Startups (cezary.co)

MESSAGE AUTOMATION

Process Use marketing funnel as base Think of actions / non-actions Keep it simple Ship one email at a time A/B test from the start Analyze + optimize

Elements Message flow

User action Condition

Timing Move to flow

Page 17: Building a Growth Engine for Startups (cezary.co)

LEAD GEN + LIST BUILDING

Process Source company list Merge databases Sanitize data Find people / roles Generate emails Enrich data

Data Company

Contact / Role Email

Supporting Data

Page 18: Building a Growth Engine for Startups (cezary.co)

COLD OUTREACH

Process Break down audience mindset Focus on subject lines first Personalize as much as possible Use tactics like “Re:” in subject Set up 3-5 step direct sell drip Shift to content marketing Move back to direct sell

Page 19: Building a Growth Engine for Startups (cezary.co)

REFERRAL PROGRAMS

Elements Passive discovery Proactive discovery Invitation mechanism Invitation timing Offer Follow-up Tracking

Considerations NPS score

Dev support Minimum setup

Page 20: Building a Growth Engine for Startups (cezary.co)

LEARN ABOUT MARKETING + GROWTH + MOBILE

CEZARY.CO@ckp