1 J. V. Cocito September 14, 2010 Building a Culture of Integrity “The Ingredients” “The Ingredients” Building a Culture of Integrity A Cascading Tone from the Top Top Leadership Engagement Program Centers of Excellence Effective Training Program Embedded Deployment Infrastructure An Understanding of Importance A Recognition of Global Diversity
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Building a Culture of Integrity - SCCE Official Site · 2014-09-03 · 3 “The Ingredients” Building a Culture of Integrity A Cascading Tone from the Top An Understanding of Importance
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J. V. Cocito
September 14, 2010
Building a Culture of Integrity
“The Ingredients”“The Ingredients”
Building a Culture of Integrity
A Cascading Tone from the Top
Top Leadership
Engagement
Program Centers of Excellence
Effective Training Program
Embedded Deployment
Infrastructure
An
Understanding of Importance
A Recognition of
Global Diversity
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Key Considerations in Implementing a
Global Program
�Cultural Differences
�Acceptable Business practices
�Customization of Communications Programs by Region/Country
�Jurisdictional Differences in Legal Requirements
�Translation/Language Issues
�Deployment Logistics
�Inconsistent or Incompatible Infrastructure/Platforms
“The Ingredients”“The Ingredients”
Building a Culture of Integrity
A Cascading Tone from the Top
Top Leadership
Engagement
Program Centers of Excellence
Effective Training Program
Embedded Deployment
Infrastructure
An
Understanding of Importance
A Recognition of
Global Diversity
Zero Tolerance
Lessons
Learned
An Established Tone at the
Middle
3
“The Ingredients”“The Ingredients”
Building a Culture of Integrity
A Cascading Tone from the TopAn Understanding of Importance
Top Leadership EngagementProgram Centers of Excellence
Effective Training ProgramEmbedded Deployment Infrastructure
A Recognition of Global DiversityZero Tolerance
Lessons LearnedAn Established Tone at the Middle
Is It Soup Yet?
It’s a journey, not a destination…It’s a journey, not a destination…
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Lyn Scrine
Ethics Director
Enterprise Business Conduct
Allstate Insurance Company
Dynamic
Enabling
Cultures
Program
Clear Program guidelinesMust have a program
Tone from LeadershipYours, mine and ours
Clear CommunicationsIf no one knows, then nothing happens
MarketingEveryone needs reminding
Where to go to get informationProgram support
1. a plan of action to accomplish a
specified end: a school lunch program. 2. a plan or schedule of activities,
procedures, etc., to be followed. *
*Dictionary .com
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Culture the behaviors and beliefs
characteristic of a particular social,
ethnic, or age group*
Since culture is made up by the behaviors and beliefs of a group of individuals
how is it that one can enable a culture?
By demonstrating that the elements of the program exist or are real.
* Dictionary. com
Leadership must be ready willing and able to
• Respond to unethical behavior
• Encourage open communication
• Be honest and respectful with employees
• Be clear about what they expect
Culture the behaviors and beliefs
characteristic of a particular social,
ethnic, or age group*
Employees must support the culture they want
• Report unethical behavior
• Be committed
• Be honest and respectful with employees
• Seek guidance if they are unsure
* Dictionary. com
Since culture is made up by the behaviors and beliefs of a group of individuals
how is it that one can enable a culture?
By being a participant.
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Communicate &
Communicate
Determine your main messages-
If it wasn’t said…………………………….then no one heard it!