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May 2014 BRAINSTORMING IS BAD FOR BUSINESS A deck by Kristin Mommers
37

Brainstorming is bad. Let's replace it.

Oct 21, 2014

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Marketing

Why is brainstorming such an engrained part of agency life? And why haven't we modernized a 60+ year old idea?
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Page 1: Brainstorming is bad. Let's replace it.

May 2014

BRAINSTORMING IS BAD FOR BUSINESSA deck by Kristin Mommers

Page 2: Brainstorming is bad. Let's replace it.

•Agree that brainstorming is bad •Understand the weaknesses of brainstorming •Identify potential alternatives •Work toward a better “brainstorm”

BY THE END OF THIS PRESENTATION, WE WILL:

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“Evidence from science suggests that business people must be insane to use brainstorming groups” !

- Adrian Furnham, organizational psychologist

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The only people enthusiastic about joining a “brainstorm meeting” are the interns. !

Typically, everyone else comes prepared with blank stares and better things to do.

Section Descriptor A4

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Why do agencies love brainstorming?

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Why do agencies love brainstorming?

Because it generates ideas… !

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Why do agencies love brainstorming?

Because it generates ideas… !

Because it’s part of our history…

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The birthplace of brainstorming was an agency.

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Well, an ad man. Alex Osborne, the O in BBDO, coined the concept in the 1950’s to solve a problem vexing his creative teams. They were smart enough, generally creative, but they, like all of us, were not immune to criticism in group work. !

Thus, brainstorming was born.

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1. Don’t criticize.

2. Freewheel - encourage all ideas.

3. Go for quantity. More is better.

4. Build on others’ ideas.

BRAINSTORMING CAME WITH RULESOsborne gave us four principles for creating a nonjudgmental atmosphere.

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So how did Osborne know he had solved his problem?

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“The quantitative results of group brainstorming are beyond question.” !

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“The quantitative results of group brainstorming are beyond question.” !

“One group produced 45 suggestions for a home-appliance promotion, 56 ideas for a money-raising campaign, 124 ideas on how to sell more blankets.”

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“The quantitative results of group brainstorming are beyond question.” !

“One group produced 45 suggestions for a home-appliance promotion, 56 ideas for a money-raising campaign, 124 ideas on how to sell more blankets.” !

Quantity. He knew people were coming up with ideas.

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There’s just one small problem…

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BRAINSTORMING DOESN'T ACTUALLY WORK

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•People working independently come up with more, and better, ideas. •Performance drops as the group size increases. •There’s one exception - online brainstorming groups work well.

We’ve since learned:

Research has disputed the value of brainstorming since 1963.

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Online brainstorming works really, really well.

Look at Wikipedia. !

When managed, the group’s performance actually improves as more people contribute. !

Why? It could be the screens blocking us from peer review.

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Still a brainstorming-believer? !

It’s ok. Research also proves brainstorm-participants believe that their group performed far better than it actually did.

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Why do the rest of brainstorms fail?

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1. Social loafing: someone tends to sit back and let others do the work

PSYCHOLOGISTS OFFER 3 EXPLANATIONS

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1. Social loafing: someone tends to sit back and let others do the work

2. Production blocking: only one person can talk at once

PSYCHOLOGISTS OFFER 3 EXPLANATIONS

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1. Social loafing: someone tends to sit back and let others do the work

2. Production blocking: only one person can talk at once

3. Evaluation apprehension: fear of looking stupid in front of peers

PSYCHOLOGISTS OFFER 3 EXPLANATIONS

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Another point to consider:

Just because you tell people not to judge others’ ideas doesn’t mean they won’t feel judged by others. It’s human nature.

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So, how can we truly combat these 3 failures of brainstorming?

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Let’s not brainstorm about brainstorming. !

Let’s not brainstorm at all.

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The following 5 ideas are thought starters for the new agency “brainstorm”

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1. Social loafing

2. Production blocking

3. Evaluation apprehension

Keep these challenges in mind:

The following 5 ideas are thought starters for the new agency “brainstorm”

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Like a creative brief, but with room to fill things in.

What’s the background? Objectives? Timing? Budget?

!

Things to leave blank:

Examples from other brands, ideas that meet X objective, ideas that meet Y objective, ideas we as an agency would be excited about

1. WORKSHEETS

Thought starter

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Brief in the larger group, then split everyone into pairs.

!

Request ideas by EOD, not EOmeeting.

2. DYADS

Thought starter

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Can we create an anonymous Google Doc?

!

Are there resources already available to accommodate this?

3. ONLINE PORTALS

Thought starter

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Post our “brainstorm” topics in the agency kitchen.

!

Let people contribute at their own pace. Incentivize participation by rewarding the winning idea. Starbucks giftcards?

4. BULLETIN BOARDS

Thought starter

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Can we pass out blank notecards for people to fill in ideas before the meeting, then shuffle them and discuss as a group?

!

Make contributions anonymous, and encourage discussion.

5. NOTECARDS AND VOTING

Thought starter

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It should help with the evaluation-apprehension if we all look ridiculous.

6. BEER AND COSTUMES

Thought starter

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These aren’t perfect solutions. But brainstorming needs to be laid to rest.

Section Descriptor

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Let’s work together to find an improvement.

Have an idea? Get at me @kmommers

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THANK YOU