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Innovaties in B2B
30

Bob Oord - Heliview Online - Content marketing voor business to business

Jan 22, 2018

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Page 1: Bob Oord - Heliview Online - Content marketing voor business to business

Innovaties in B2B

Page 2: Bob Oord - Heliview Online - Content marketing voor business to business

Wereld verandert sneller dan ooit

67jaar

25%Bedrijven die vandaag al bestaan

75%Bedrijven die vandaag nog niet bestaan

Gemiddelde levensduur van een bedrijf op de S&P 500

1920s 1980s 2010s

25jaar 15

jaar

Bedrijven die vandaag nog niet bestaan

2020s

Yale Professor Richard Foster

Page 3: Bob Oord - Heliview Online - Content marketing voor business to business

Disruptie raakt iedere branche

1990

Nieuws

Muziek

Fotografie

…..

2XXX

Alles is anders

2005

Reizen

Magazines

Software

Recruitment

….

15 jaar2015

Taxis

Hospitaliy

TV

Retail

Zorg

…..

10 jaar2020

Smart Homes

Smart Cars

Onderwijs

Schoonmaak

Energie

Productie

5 jaar

….. Productie

….

Page 4: Bob Oord - Heliview Online - Content marketing voor business to business

Noodzaak: Customer Obession

Empowered customers are shaping

business strategy. Simply put,

customers expect consistent and high-value in-person and digital

experiences. They don't care if building these experiences is hard or building these experiences is hard or

requires a complex, multifunction approach from across your business.

They want immediate value and will go elsewhere if you can't provide it.

Definitie: Forrester 2015

Page 5: Bob Oord - Heliview Online - Content marketing voor business to business

Wat ben jij?

DIG

ITA

L IN

TE

NS

ITY

FASIONISTAS DIGIRATI

DIG

ITA

L IN

TE

NS

ITY

- 11% + 26%

Profitability compared to competitors

TRANSFORMATION MANAGEMENT

DIG

ITA

L IN

TE

NS

ITY

BEGINNERS CONSERVATIVES

TRANSFORMATION MANAGEMENTD

IGIT

AL

INT

EN

SIT

Y

- 24% + 9%

Page 6: Bob Oord - Heliview Online - Content marketing voor business to business

Essence: Selling changes to Helping

USP’s

Old Marketing

How’s Yeah!

ChoiceOrientationIdea UsageInstallation

M o d e r n M a r k e t i n g

Page 7: Bob Oord - Heliview Online - Content marketing voor business to business

7 Foundations of B2B Content Marketing

Page 8: Bob Oord - Heliview Online - Content marketing voor business to business

Strategy

18 minuten

Page 9: Bob Oord - Heliview Online - Content marketing voor business to business

Innovaties in Marketing

Page 10: Bob Oord - Heliview Online - Content marketing voor business to business

Product: Fire Fighting Equipment (17th Century)

Books &

White Paper Marketing

Social & Consultative

SellingVisual Storytelling

Page 11: Bob Oord - Heliview Online - Content marketing voor business to business

Buyer Journey & Persona’s

Concept & Content

15 minuten

Page 12: Bob Oord - Heliview Online - Content marketing voor business to business

Messages for Buyer Journey

ChoiceOrientationIdea UsageInstallation

Page 13: Bob Oord - Heliview Online - Content marketing voor business to business

Boodschappen Matrix

Buyer Journey IDEA OREINTATION CHOICE

CommercialDirector

Customer centricitystrategy

KPI’s to monitor customer centricity

Knowledge of ourindustry

ITManager

IT Architecture roadmap

Implementationcompetences

Uptime & servicedesk

MarketingManager

Connect with marketingautomation

Managing MQLs & SQLs

360 Customer view

SalesHassle using

Outlook & CRMHow can I identify best sales opportunities?

Easy to work with

CustomerService

Using 3 systems at the helpdesk

Integration with ERP system

User interface

Page 14: Bob Oord - Heliview Online - Content marketing voor business to business

Buyer Journey IDEA OREINTATION CHOICE

CommercialDirector

Customer centricitystrategy

KPI’s to monitor customer centricity

Knowledge of ourIndustry

ITManager

IT Architecture roadmap

Implementationcompetences

Uptime & servicedesk

Prioritize Messages

MarketingManager

Connect with marketingautomation

Managing MQLs & SQLs

360 Customer view

SalesHassle using

Outlook & CRMHow can I identify best

opportunitiesEasy to work with

CustomerService

Using 3 systems at the helpdesk

Integration with ERP system

User interface

Page 15: Bob Oord - Heliview Online - Content marketing voor business to business

Buyer Journey IDEA OREINTATION CHOICE

CommercialDirector

ROUND TABLEREFERENCE

CASES

ITManager

IMPLEMENTATIONCHECKLIST

SLA

Matching Formats

MarketingManager

HOW TO GUIDE

Sales

CustomerService

SELF TEST

Page 16: Bob Oord - Heliview Online - Content marketing voor business to business
Page 17: Bob Oord - Heliview Online - Content marketing voor business to business

Communication &Conversion

10 minuten

Page 18: Bob Oord - Heliview Online - Content marketing voor business to business

Media Strategy

Page 19: Bob Oord - Heliview Online - Content marketing voor business to business

Grow your content, grow your media

Blog Blog Blog Blog

E-Book

profiles

Webinar Webcast

White Paper How Toprofiles

Page 20: Bob Oord - Heliview Online - Content marketing voor business to business

Includes:

• Ratings

• Comments

• PR

Earned Media

• Shares & Likes

• Editorial Contributions

Page 21: Bob Oord - Heliview Online - Content marketing voor business to business

Lead Nurturing Program

First download Deal

6 – 12 Months

ChoiceOrientationIdea UsageInstallation

Content Marketing Program

Blog

Download

Educational emails

Webinar participation

Sales call

Proposal

Page 22: Bob Oord - Heliview Online - Content marketing voor business to business

KPI’s for Conversion

Page 23: Bob Oord - Heliview Online - Content marketing voor business to business

Organization

5 minuten

Page 24: Bob Oord - Heliview Online - Content marketing voor business to business

Organisatie 2015 Directie

ITPorfolio &

Marketing

Sales Manager Implementatie

HRCommunicatie

& PR

Sales Manager

Business

Solutions

Sales Manager

Work Space

Customer

Support

Implementatie

&

Consulting

Datacenter &

Hosting

Inside Sales

Account Managers

Sales Consultant

Business Consultant

Product Consultant

IT Consultant

Page 25: Bob Oord - Heliview Online - Content marketing voor business to business

Marketingrollen 2020

Page 26: Bob Oord - Heliview Online - Content marketing voor business to business

Organisatie 2016 Directie

ITPorfolio &

Marketing

Sales Manager

HRCommunicatie

& PR

Managing Editor

Customer ListeningAudience Manager

Externe Relaties

Media PlannerHR Liason

Marketing Technology LeadChief Content Officer

Analytics Expert

Sales Manager

Business

Solutions

Sales Manager

Work Space

Customer

Support

Implementatie

& Consulting

Datacenter &

Hosting

Inside Sales

Account Managers

Sales Consultant

Business Consultant

Product Consultant

IT Consultant

Content Creators

Content Creators & Curator

Lead Manager / First Responder

Syndicator & Listening Syndicator

Page 27: Bob Oord - Heliview Online - Content marketing voor business to business

Technology

2 minuten

Page 28: Bob Oord - Heliview Online - Content marketing voor business to business

De Trend van 2015: Marketing Automation

Page 29: Bob Oord - Heliview Online - Content marketing voor business to business

Succes van Marketing Automation

CONTENT

COMMUNICATIE

CONVERSIE

COMMUNICATIE

CONVERSIE

COMMUNICATIE

CONVERSIE

COMMUNICATIE

CONVERSIE

Fo

cu

s

CONCEPT

CONCEPT

CONTENT

CONTENT

CONCEPT

CONTENT

Kwartaal 1 Kwartaal 2 Kwartaal 3 Kwartaal 4

Fo

cu

s

TECNHOLOGIE

Page 30: Bob Oord - Heliview Online - Content marketing voor business to business