BNSG-9000 Firmware User's Guide

Network Services GatewaybNSG 9000

Firmware Users GuideFor bNSG 9000 Ver. 1.1

P/N MAN-bNSG-9K-FW-1.1 Revision AMarch 2008

bNSG Firmware.book Page i Tuesday, March 4, 2008 3:21 PM

ii

DisclaimerHarmonic Inc. reserves the right to change any products described herein at any time, and without prior notice. Harmonic assumes no responsibility or liability arising from the use of the products described herein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product does not convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic. Nothing hereunder constitutes a representation or warranty that using any products in the manner described herein will not infringe any patents of third parties.

Trademark AcknowledgmentsHarmonic and all Harmonic product names are trademarks of Harmonic Inc. All other trademarks are the property of their respective owners.

Compliance and Approval

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15, subpart B of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.This equipment generates, uses and can radiate radio frequency energy. It may cause harmful interference to radio communications if it is not installed and used in accordance with the instructions in this manual. Operation of this equipment in a residential area is likely to cause harmful interference. If this occurs, the user will be required to correct the interference at their own expense.Connections between the Harmonic equipment and other equipment must be made in a manner that is consistent with maintaining compliance with FCC radio frequency emission limits. Modifications to this equipment not expressly approved by Harmonic may void the authority granted to the user by the FCC to operate this equipment.

Compliance with WEEE

Harmonic will ensure that all product which cannot be re-used will be recycled in compliance with the WEEE Directive. To that end, users are advised that (1) Harmonic equipment is not to be discarded in household or office garbage, (2) customers may consult the Harmonic website (http://harmonicinc.com) for additional and updated information on this process.

The following table lists agency approvals:

Agency Approval

North American EMI FCC Part 15, subpart B, Class A

North American Safety CAN/CSA-C22.2 NO. 60950-1-03, UL 60950-1

European EMI EN55022 Class A, EN50082-1

N/A European Unions Directive 2002/96/EC as amended by Directive 2003/108/EC, known as WEEE

Harmonic Inc. 2008 ALL RIGHTS RESERVED

bNSG Firmware.book Page ii Tuesday, March 4, 2008 3:21 PM

Table of Contents

Preface

1 Features and SpecificationsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2 Initial Configuration of bNSGInitial Configuration via NMX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Zapping During Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

3 Monitoring and TroubleshootingAlarm List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Warning List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

4 Control PanelUsing the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Control Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18Control Panel Screen Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Moving along the Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Using Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Control Panel Operation Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Editing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Monitoring the bNSG 9000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Monitoring Output Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

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iv Table of Contents

Monitoring Alarms/Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Monitoring ETH ports MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Monitoring Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Monitoring Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

A Customer Support InformationContacting Harmonic for Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Glossary

Index

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Preface

This guide lists the main firmware related features of bNSG 9000. In addition, it describes the initial configuration, monitoring and troubleshooting of the bNSG device.

Manual OrganizationThis guide is organized as follows:

Features and Specifications introduces features of bNSG 9000.

Initial Configuration of bNSG describes the initial configuration via NMX and monitoring via the control panel.

Monitoring and Troubleshooting lists the available alarms and warnings and offers a remedy.

Control Panel describes the control panel and its screen and explains how to monitor the device via the control panel.

Customer Support Information provides Customer Support contact information.

, Glossary, lists commonly used industry-wide terms as well as terms used in this guide.

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vi Complementary Documentation Preface

Complementary Documentation

ConventionsThis guide uses the following notational conventions:

Document Description

NSG 9000 Hardware and Installation Guide

Describes the main features, and installation instructions of the NSG 9000 platform.

Convention Description

Courier font regular System messages, syntax statements, or command examples.

Courier font bold Commands that you are instructed to enter.

italic font For emphasis or command variables.

[italic font] In syntax statements, items inside brackets are optional.

Caution: Indicates a situation that might impair data. Read provided instructions!

Note: Highlights important information.

Tip: Provides time-saving or informative suggestions about using the product.

Warning: Indicates a situation that causes damage to the system or might harm a person.

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Chapter 1

Features and Specifications

IntroductionThis guide describes the initial configuration and monitoring instructions for bNSG(TM) (Broadcast Network Services Gateway) 9000.

The bNSG 9000 firmware runs on the NSG 9000 hardware platform. bNSG 9000 firmware together with the innovative and robust capabilities of the NSG 9000 platform, yields an advanced broadcast edgeQAM device.

This high density edgeQAM system performs PID filtering, multiplexing, QAM modulation, and RF upconversion of MPEG transport streams. The bNSG accepts digital MPEG input through its gigabit Ethernet (GbE) ports and routes the streams to its QAM-RF output ports. It is capable of scaling up to 72 QAM-RF output streams.

The number of the delivered transport streams is defined according to the device configuration and number of QAM-RF modules mounted in the slots of the device. The following figure illustrates the back panel of the device with its various components:

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2 Introduction CHAPTER 1

Management InterfacesHarmonic offers several methods for configuring the bNSG 9000 devices and monitoring their status. All management interfaces listed below connect to the bNSG 9000 over LAN, via its ETH1 Ethernet port.

Caution: Harmonic strongly recommends using an Ethernet network that is isolated from any other networks or subnets at your site for management of the bNSG 9000 gateways. It ensures adequate security, and prevents possible disturbances to the normal operation of bNSG 9000 devices due to uncontrolled network activity.

The table below lists the available management interfaces according to the management purpose for which they are designed:

Purpose Recommended Tool

Configuration, Status and Alarm Monitoring of multiple bNSG 9000 devices

Harmonic NMX / 3rd party SNMP monitoring.

Use NMX (Harmonic's Digital Service Manager) for configuring, monitoring general status and alarms of multiple bNSG 9000 devices. A single NMX manager may be used to monitor several hundreds bNSG 9000 devices, located in several different sites.

Monitoring of the bNSG 9000 device

Control Panel

The bNSG 9000 control panel is located on the front panel of the bNSG 9000. The control panel is active once the bNSG 9000 boots up. It also allows you to monitor the bNSG 9000's status, view its alarms (if present), and troubleshoot them.


3Features and Specifications Introduction

Main FeaturesThe following table describes the main features of the bangs 9000 application:

Component Feature Description

Input

Max. Input bitrate 52 mbps per socket

Dynamic Extraction of input Dynamic detection of changes in services and PSI tables at the input.

Filtering of GbE Input Data arriving to the bNSG input GbE

Input Format MPEG2 transport over UDP/IP

IP unicast or multicast supports IGMP ver 1 or 2

Processing

Multiplexing/provisioning options

Full multiplexing (any input to any output)

Multicast of any input stream to multiple streams including duplication of any input.

PID range - partial or pass through of a complete transport from input to output

RSS (Reference Service Stream

Spooling of PSI/SI tables

Spooling of TDT/TOT tables

Output

Max output bitrate See NSG 9000 Hard Ware and Installation Users Guide

QAM-RF See NSG 9000 Hard Ware and Installation Users Guide

ASI Monitoring The unit duplicates the required output stream to the ASI output port for monitoring purposes.

ScramblingNot supported in this release

ManagementManagement and monitoring

NMX only. See, NMX Online Help.

Redundancy

Device redundancy 1:1 or N:1 device redundancy managed by NMX

Input Socket redundancy Managed internally by the bNSG device

RF Module redundancy Managed internally by the bNSG device


4 Introduction CHAPTER 1


Chapter 2

Initial Configuration of bNSG

bNSG units are deployed, configured and managed by NMX Digital Service Manager. NMX offers comprehensive management of networks including automatic device redundancy, source switching and automation. Under NMX, the bNSG is managed as an integral part of a broadcasting system.

Initial Configuration via NMXThe bNSG ships with BOOT program pre-configured as follows for operation under NMX:

BOOTP enable - allows to automatically assign a valid IP address.

BOOTP timeout - 3 retries, one per second. Defines the number of times the device sends BOOTP requests.

In order to install a bNSG device in an NMX managed network, perform the following:

1. Launch NMX.

2. Create a network group, or open an existing one.

3. Select Create Physical Devices > Network Gateway.

4. Drop the icon in the map.

The following dialog appears:


6 Initial Configuration via NMX CHAPTER 2

5. Under General Properties, do the following:

In Name, enter a name for the device.

In Hardware Model, verify that bNSG 9000 appears.

6. Under Physical Address 1, do the following:

Enter the MAC address subnet mask and default gateway

Select the required software version


7Initial Configuration of bNSG Initial Configuration via NMX

In MAC Address, enter the MAC address. You can obtain the MAC address via the control panel as explained in Monitoring ETH ports MAC Address on page 24. The MAC address is also provided on a sticker at the back panel, under the label MAC address for Ethernet port 1.

In IP Address, enter the IP address that you would like NMX to assign to the Ethernet 1 port of the bNSG.

In Subnet mask, enter the required subnet mask.

In Default Gateway, enter the required address.

7. Under Advanced Properties, in Desired Software Version, select the desired software version.

8. Click OK.

9. If configured offline, reboot or start the bNSG unit.

The bNSG sends a BOOTP request as broadcast. NMX recognizes the bNSG device according to its physical address and assigns it IP properties as configured.

If after 5 seconds (that is 5 BOOTP requests) the bNSG does not receive a BOOTP response from the NMX, it boots with its previous IP settings that are saved in its non volatile memory. You can monitor BOOTP requests and those replied in the BOOTP server Daemon window in NMX.

Note: For information about NMX and firmware updates, refer to the NMX online help, upgrading embedded firmware.

Zapping During Power UpYou can clear the configuration stored on the bNSG 9000 during boot up. Use this option, in case the stored configuration is corrupted and prevents the device from booting up properly. Once you zap the device, it boots up with the factory defaults. To zap the device, use the control panel as explained below:

1. Boot up the device and follow the control panel messages.

2. Wait for the following message: Press Esc to Stop (5 sec) It appears after the message Loading...


8 Upgrading the Firmware CHAPTER 2

3. To zap, that is to clear the configuration, click . You have around five seconds to click .

The following message appears: Press OK to zap (5 sec)If you do not click , boot up process continues regularly.

4. Click .

The device zaps and reboots with factory defaults.

Note: For detailed information about the control panel, see Control Panel on page 17.

Upgrading the Firmware The bNSG 9000 ships with firmware installed. However, Harmonic periodically releases firmware updates. To find out if the provided firmware meets your needs or must be updated, contact Harmonic Technical Support.

Firmware upgrade is performed by NMX. For further details, refer to NMX Online Help.


Chapter 3

Monitoring and Troubleshooting

The bNSG 9000 device has warnings and alarms. When the bNSG 9000 issues a warning or alarm, the warning or alarm message is posted to NMX and to the control panel. The number of currently-active warnings and alarms appears in the Alarm screen of the control panel. For details, see Monitoring Alarms/Warnings on page 24.

Refer to the table below for a description of the reported alarms and warnings and how they may be resolved. The alarm messages appear in the table as in NMX unless else is indicated:

Note: X indicates the number for either fan, service, input, TSout, Upconverter or QAM.

Alarm ListThe following table lists the alarms of bNSG 9000 according to the module that issues the alarm. The alarms are arranged in alphabetical order with a short description and a solution to remit the alarm.

Alarm Message Description Solution

Platform

Front Panel Communication

Cannot establish communication with the control panel module

1. Replace the front panel

2. Replace the Processing module

3. Call Customer Support


10 CHAPTER 3

Front Panel Missing Front panel is missing Verify that the front panel is fastened securely to its place.

High Temperature Failure

The unit is overheating Check front panel connection and the speed of the fans

LCD Communication Failure

Cannot establish communication with the LCD panel

1. Replace the front panel

2. Replace the Processing module

3. Call Customer Support

Power Supply X Failure

Power supply 1 or 2 is malfunctioning

Replace power supply unit

System Voltage Error

Invalid voltage is detected in the device

Reboot the device

If persists, call Customer Support

Temp/Voltage Communication Error

Cannot read the temperature or voltage

Call Customer Support

Master OFF State HHP disabled the master device

Informational alarm only.

Look for another alarm that triggered the redundancy switch.

GbE Port

GbE Port Failed The Gigabit Ethernet port on a BNG is down. Redundancy is set on this alarm by default.

Check for the following errors:

CRC errors

Link down

SFP not mounted

CRC Error At least one packet has CRC error

Check the switch, fiber, and copper connections. Check source (input or output).

ETH Buffer Overflow Management traffic on the GbE port exceeds the ports capacity.

Check sources for excessive management traffic.

Invalid Input Packet The payload length of an input UDP packets is not divisible by 188 bytes a standard length of an MPEG packet

Check source



11Monitoring and Troubleshooting

Link Down (RJ45) Three reasons may cause this alarm:

The GbE port is malfunctioning

The source is not sending a signal

The source is sending a signal that is too weak

1. Verify that the copper cable is properly connected.

2. Check that the source is sending a signal.

Link Down (SFP) Problematic link to the SFP Verify that the fiber is connected properly to the SFP

SFP Missing The SFP connector is missing from the GbE port

Check that the SFP connector is fully inserted

GbE Card

GbE Controller Failure

PHY ID Error; instable communication with GbE module

1. Reset unit.

2. If problem persists, call Customer Support.

GbE Input Socket

GbE Primary Socket Not Active

Primary socket failed, or if in single mode, de-activate manually

Check Primary socket

GbE Backup Socket Not Active

Backup socket failed, or if in single mode, de-activate manually

Check Backup socket

GbE Socket Failed The socket does not reach the GbE port.

Ensure the socket is correctly defined and is streamed to the device.

Slot

Card Missing The slot is assigned but no card is mounted in the slot

Mount a card as assigned

Card Mismatch The mounted card is different than the assigned card

Mount a card as assigned

TS Out



12 CHAPTER 3

TS Out Overflow The actual output bitrate exceeds the configured QAM output bitrate

Deprovision several services of the specific output until the alarm clears.

QAM-RF Module

Backup QAM-RF Module Occupied

Backup QAM-RF module is activated and another QAM-RF module failed. If device redundancy is available, this alarm triggers device redundancy switch.

Check for faulty modules and replace them

Critical Error Internal fatal error in the QAM-RF modules

1. Re-install the module


Communication Failure

The device cannot communicate with the QAM-RF module

1. Check that the module is properly inserted

2. Assign the module

Initialization Failure Module initialization failed Re-insert module

Re-configure module

Processing Error QAM-RF global error Replace module

QAM-RF Module Failure

Service affecting alarm that triggers device redundancy. Alarm is issued when RF module redundancy is enabled and the backup QAM-RF module is faulty

Replace faulty modules

Temperature Out of Range

The upconverter's temperature is out of the allowed temperature range:(0C to 70C).

Check for proper operation of the cooling fans.

Make sure that air inlets in the device's front panel are clean.

If problem persists, power-off the device and contact Customer Support.

Upconverter (X-module number, Y-RF port number)




Warning ListThe following table lists the warnings of NSG 9000 according to the module that issues the warning. The alarms are arranged in alphabetical order with a short description and a solution to remit the alarm.

Communication Failure

The device can not communicate with the upconverter.

1. Reset unit

2. Replace the module

3. If problem persists, call Customer Support

RF Level Out of Range

The power level of the RF signal going into the upconverter is out of the allowed range.


PLL1 Failure Indicates a HW failure Replace the module

PLL2 Failure Indicates a HW failure Replace the module

Power Supply Failure

Power level to the upconverter momentarily exceeded limits


Software Failure Indicates a HW failure Replace the module

Reference Service

Remap Range Overflow

The number of PIDs of the Reference Service exceeds the configured number

Increase the configured remap range.

Missing Input Service

The PMT of the Reference Service is missing

Check source

Input RSS PID Missing

At least one PID is missing in the Reference Service

Check source



14 CHAPTER 3


Platform

Backup QAM-RF Module Missing

Slot nine is unoccupied and RF module redundancy is enabled.

Insert a module in slot nine

Corrupt Firmware File

Could not load new firmware file to flash due to file corruption.

Call Customer Support.

Fan X Failure Fan X (x= 1-4) is malfunctioning.

Replace the fan as instructed in the NSG Platform Hardware and Installation Guide.

Firmware File Download Failed

Failed to download new firmware file using the specified path.

Check the specified path.

Nearing Temperature Failure

The unit is close to overheating

Check front panel connection and the speed of the fans

Slave ON State HHP enabled the slave device Informational alarm only.

Look for another alarm that triggered the redundancy switch.

NTP Connection Failure

Connection to NTP failed or lost

Check Ethernet link of Ethernet port 3.

Check NTP server definitions.

GbE Port

SFP Communication Error

Instable communication with the SFP module

1. Verify that the SFP module is mounted properly

2. Replace SFP

3. Reset unit

4. If problem persists, call Customer Support

GbE Card

Extraction Buffer Overflow

Extraction descriptor FIFO overrun

Check PSI bitrate



GbE Management Rx Failure

Management traffic buffer overload resulting in management packets loss.

Check the bitrate of the management packets

GbE Management Tx Failure

Detecting problems when trying to transmit management data

1. Reset unit.


General HW Failure GbE module fatal error Call Customer Support

MPEG Buffer Overflow

Buffer is overloaded with too high bitrate

Reduce bitrate

MPEG Sync Loss GbE traffic contains No valid MPEG data

1. Check source

2. Check the input cable and replace if defective

Input GbE Socket

GbE Backup Socket Activated

Socket redundancy has taken place

Check primary socket

TS Out

PID Missing Provisioned PID is missing in the input

Check source.

TableStreamOut File General Error

One of the PSI/SI files was not downloaded from NMX.

Rebuild PSI/SI table.

QAM-RF Module

Backup QAM-RF Module Activated

One of the QAM-RF modules is faulty and since RF module redundancy is enabled, a redundancy switch occurred. The backup QAM-RF module is activated.

Check for the triggering alarm



16 CHAPTER 3

Upconverter (X-module number, Y-RF port number)

Nearing Temperature Out of Range

The upconverter's temperature is almost out of the allowed temperature range:(0C to 70C).

Check for proper operation of the cooling fans.

Make sure that air inlets in the device's front panel are clean.

If problem persists, power-off the device and contact Customer Support.



Chapter 4

Control Panel

The control panel of the bNSG unit allows you to set the initial configuration parameters and to monitor the device. However, since bNSG is managed by NMX as an integral part of a broadcasting network, its preliminary configuration is performed via NMX. Use the control panel for monitoring the device.

The following sections describe the control panel and its screens and explain how to monitor the device.

Using the Control PanelThe front panel includes a control panel comprised of a Liquid Crystal Display (LCD) and six buttons as the following figure shows:

LCD Display Right key

Left key

Up key

Esc key

Down key

Enter key


18 Using the Control Panel CHAPTER 4

Control Panel DisplayThe 2-line, 16-character control panel display shows the screens, sub-screens, sub-screen options, error messages, warnings and alarms. The control panel display is comprised of two lines:

Line 1 - displays the name of the current screen/sub-screen or selected option.

Line 2 - displays the parameter value and all editing tasks are performed in this line. In editing mode the cursor is blinking to indicate the selected character.

Control Panel Screen ConceptThe control panel screens are organized in a hierarchical fashion to indicate that a main screen contains sub-screens and sub-screen options. You may access a sub-screen only via its main screen. The available main screens are as follows:

Power Up screen - A main screen that appears as soon as the bNSG 9000 boots up and after a thirty minutes of inactivity. The screen shows the companys name, bNSG 9000 type and IP address.

Network Config screen - allows to access sub-screens for ETH configuration. To return to this screen from any other screen, use the hotkey .

Alarm screen - displays the last active alarm or warning. You can browse through the alarms to view them.

Setup screen - via its sub-screens you can change the operation mode, edit the date and time, and reset the unit.

Product Information screen - via its sub-screens you can view information about the bNSG 9000.

The following table lists the main screens, their browsing sequence, sub-screens and their options:


19Control Panel Using the Control Panel

Screen Browsing sequence Sub-screens Options

Network Config Down - Output

Up - Product Info.

ETH1 IP

ETH2 IP

Edit ETH1

Edit ETH2

Alarm Down - Setup

Up - Output

Active alarms and warnings

Setup Down - Product Info.

Up - Alarm

Change operation mode

Date and time

Reset

Edit date & time

Switch modes

Reset unit

Product Info. Down - Network Config.

Up - Setup

Unit Information

Main board Info.

Interface module Info.

Software Information.

Control panel hotkeys help.



Moving along the Screens

To move along the screens and sub-screens of the control panel, use the following buttons of the control panel keypad:

Using Hotkeys

The hotkeys are a combination of up to three keys pressed simultaneously. The following table lists the available hotkeys and describes their functionality:

Button Explanation

Up & Down browse through the screens/sub-screens. browse through sub-screen options. while editing, browse through numerical

characters.

Left & Right while editing, move the cursor along the line.

Enter executes a selection of a screen/sub screen and of its available options.

quits an editing session and applies changes.

Esc moves up a menu level. quits an editing session without applying

changes.

Hotkey Explanation

Moves you to the Network Config screen.

Press keys for 5 seconds at least

Resets the unit.

Adjusts the contrast of the display area.

Press keys for 3 seconds at least

Moves to the Change Op Mode screen.



Control Panel Operation ModesThe control panel provides the user with two different access modes so as to impede unauthorized access:

Monitor - the default mode that allows you to only view the configuration in the bNSG 9000.

Configure - allows you to edit various parameters and to apply the changes. After thirty minutes of inactivity in this mode, the system switches automatically to Monitor mode. The Configure mode is controlled by a password to allow authorized users only to change the bNSG 9000 settings. The password comprises the following sequence of buttons: Left-Right- Left-Right-Up-Down.

To switch to Config mode:

1. Navigate to the Setup screen, using the keys.

2. Click Enter. The Operation Mode screen appears.

3. Click . You are prompted to enter a password.

4. Press the following buttons: Left-Right- Left-Right-Up-Down and click .

The Change Op. Mode screen appears with a blinking cursor.

5. To select the Config mode, click and then .

The Operation Mode screen appears indicating the current operation mode. After thirty minutes of inactivity, the Configure mode changes automatically to the Monitor operation mode.

While editing, clears the entry field and moves cursor to the bottom left.

While editing, operates as a backspace.

While editing, deletes entries.

Hotkey Explanation



Editing Tips

You may edit parameters only in Config mode. If you are in Monitor mode and you are trying to edit parameters, you are prompted to enter a password and switch to Config mode.

To start an editing session:

Click Enter.

The screen name changes to Edit (screen name).

A blinking cursor appears on the first character of the second line of the screen.

To quit an editing session and to apply changes:

Click Enter:

The screen name appears without the word Edit.

The newly configured parameter appears in the second line of the screen.



To quit an editing session without applying changes:

Click .

The screen name appears without the word Edit.

Unchanged parameters appear in the second line of the screen.

Monitoring the bNSG 9000The control panel allows to monitor the following:

Output ports: QAM port number, frequency, data rate and constellation.

Warnings and alarms.

bNSG 9000 MAC address.

Product Information: bNSG 9000 unit, main board, interface and software information.

Control panel hotkeys.

Monitoring Output Ports1. Navigate to the bNSG 9000 Output screen, using the

keys.

2. Click .

The QAM#1 screen appears.

3. Do either of the following:

To view data rate, click and to view also the constellation, click .

Or

To move to any other QAM, click the keys.

4. To return to the main screen, click .



Monitoring Alarms/Warnings

You may browse through the alarms/warnings to view them. If an alarm/warning is cancelled, it disappears from the screen and the following alarm/warning is presented. If there are no alarms/warnings, the message No alarms/Warn appears.

To monitor alarms/Warnings

1. Navigate to the Alarm screen.

The screen displays the number of alarms and warnings (from left to right)

2. Click .

3. Browse through the alarms/warnings, using the keys.

When a warning is displayed, the following sign appears at the top right corner of the LCD display: (W).

Monitoring ETH ports MAC Address

To monitor the ETH1 MAC Address

1. Navigate to the Network Config screen and click .

The Ethernet Port 1 screen appears.

2. Click . The ETH1 IP Address screen appears.

3. Click until the ETH1 MAC Address screen appears.

To monitor the ETH2 MAC Address

1. Navigate to the Network Config screen and click .

The Ethernet Port 1 screen appears.

2. Click to open the Ethernet Port 2 screen.

3. Click until the ETH2 MAC Address screen appears.

Monitoring Product Information

The Product Information screen is related to the following sub-screens:

Unit Information - allows to view unit type, unit version and unit S/N.



Main Board Information - allows to view main board type, user and S/N.

Interface Information - allows to view interface type, version and FPGA.

Software Information - allows to view boot version, firmware version and main FPGA version.

LCD Hotkeys Help - allows to view the various available hotkeys.

To monitor product information:

1. Navigate to the Product Information screen.

2. Click .

3. Browse through the sub-screens and their related options using the and keys.

Monitoring Hotkeys1. Navigate to the Product Information screen.

2. Click .

3. Click until the Hotkey screen appears.

4. Click .

5. Click to view the hotkeys.


Appendix A

Customer Support Information

Contacting Harmonic for Technical SupportThe Harmonic Customer Support group is available to help you with any questions or problems you might have regarding Harmonic products. You can reach them at:

E-mail: [email protected]: (408) 490-64771888MPEGTWO (673-4896)Fax: (408) 490-6770

Harmonic Inc.549 Baltic WaySunnyvale, California 94089Attn: Customer Support

Documentation FeedbackHarmonic is committed to continually improving the quality of our documentation. To send comments or suggestions for improving this document, please copy the following page, fill it out, and send it to us. You can also send marked-up copies of pages in this document with your comments. Our address is:

Harmonic Inc.4772 Walnut Street, Suite 100Boulder, Colorado 80301Attn: Technical PublicationsE-mail: [email protected]: (720) 406-7100


28 Documentation Feedback APPENDIX A


Glossary

AASI

Asynchronous Serial Interface. A DVB-defined interface protocol for carrying MPEG-2 transport streams at a constant or defined transmission rate.

Bbandwidth

The maximum amount of data that a transmission device (cable, fiber-optics link, satellite feed, and so on) is capable of carrying.

Ddata stream

The continuous flow of information from one location to another.

downstreamThe direction of the communications service data flow. Broadcast services flow downstream from the service provider to the subscriber.

EEIA

Electronic Industries Alliance. A U.S. trade organization that is responsible for establishing hardware interface standards.

EIA-RS-232An EIA standard interface for connecting serial devices (downstreams), such as modems, monitors, mice, and serial printers to a DTE. EIA-RS-232 supports the 25-pin D-type connector (DB-25) and a 9-pin D-type connector (DB-9).

EthernetA data link (physical interface) developed for local area networks (LANs) that supports transmission rates up to 10 Mbps. Fast Ethernet supports transmission rates up to 100 Mbps.

Hheadend

The distribution point in a TV system.

Hertz (Hz)A unit of frequency defined as one cycle per second. Abbreviated Hz.


I/O Glossary30

II/O

input/output. Refers to a connection that inputs and outputs data.

IP addressAn identifier for a computer or device on an Internet Protocol (IP) network. Networks using IP route messages based on the IP address of the destination. An IP address is a 32-bit number written in dotted decimal notation: four 8-bit sections, separated by periods, converted from binary to decimal. Each section is a number from zero to 255.

MMPEG

Moving Picture Experts Group. A joint working group of the International Standards Organization and International Electrotechnical Committee.

OOS

operating system.

Ppacket

A block of data used for transmission.

PIDPacket Identifier. Integer values used in the MPEG-2 standard to identify an elementary stream of a program within a transport stream.

portA port is an input to or an output from a component, an adapter, or a module.

QQAM

Quadrature Amplitude Modulation. Transmits 4 bits (16 QAM) to 8 bits (256 QAM) at the same time by varying the phase and amplitude of a signal. QAM can only be used on very quiet transmission media, such as downstream-only coaxial cable or fiber, because amplitude modulation is susceptible to interfering signals.

Ttransport stream

One or more multiplexed MPEG-2 programs.


Index

Aagency approvals iiASI

definition 29ASI Monitoring 3

Bbandwidth 29bandwidth, definition 29bNSG

main features 3management 2overview 1

BOOT program 5

Ccompliance and approval iiconnections, FCC compliance iicontrol 17control panel 2, 9, 17

display 18editing tips 22hotkeys 20keypad 20operation mode 21screens 18using 17

conventions vi

Ddata stream 29

definition 29

deviceredundancy 3

disclaimer iidownstream, definition 29dynamic extraction of input 3

EedgeQAM 1EIA, definition 29Ethernet, definition 29

FFCC iiFCC, compliance iifirmware

upgrading via NMX 8

GGlossary 29

HHarmonic equipment, modifying iiheadend 29Hertz 29hotkeys 20

II/O 30I/O, definition 30initial configuration 5Input bitrate 3


L Index32

input Format 3IP Address, definition 30IP unicast or multicast 3

LLiquid Crystal Display 17

MMAC address 7main features 3management interfaces 2Monitoring

Hotkeys 25monitoring alarms/warnings 24monitoring ETH1 MAC Address 24monitoring output ports 23monitoring the bNSG 23moving along screens 20MPEG, definition 30

Nnotational conventions viNSG 9000 platform 1

OOS, definition 30output bitrate 3

Ppacket 30packet, definition 30PID 30PIDs, definition 30ports

definition 30preliminary configuration 17product information 24

QQAM

definition 30QAM modulation 1

Rredundancy 3

Ssocket

redundancy 3

Ttrademark acknowledgments iitransport stream, definition 30

UUL iiupgrading frimware via NMX 8using the control panel 17


PrefaceFeatures and SpecificationsIntroductionManagement InterfacesMain Features

Initial Configuration of bNSGInitial Configuration via NMXZapping During Power Up

Upgrading the Firmware

Monitoring and TroubleshootingAlarm ListWarning List

Control PanelUsing the Control PanelControl Panel DisplayControl Panel Screen ConceptMoving along the ScreensUsing Hotkeys

Control Panel Operation ModesEditing Tips

Monitoring the bNSG 9000Monitoring Output PortsMonitoring Alarms/WarningsMonitoring ETH ports MAC AddressMonitoring Product InformationMonitoring Hotkeys

Customer Support InformationContacting Harmonic for Technical SupportDocumentation Feedback

GlossaryIndex

BNSG-9000 Firmware User's Guide

Documents

harmonic equipment

trademarks of harmonic

approvalthis equipment

harmonic product names

harmonic website http

harmful interference

trademark rights

control panel display