Blueprint for Transportation Excellence Downtown CAG January 16, 2014.

Blueprint for Transportation Excellence

Downtown CAGJanuary 16, 2014

Operations • On Time Performance (OTTO)• Alternative Fuels

Technology• Real Time Information• Transit Signal Priority• Skyway Technology Assessment

System Planning and Development

• Route Restructuring• Bus Rapid Transit• Bus Stop Assessment• Skyway System Plan

Regional Partnerships and Planning

• Commuter Service• Park-n-Ride• Commuter Rail• Jacksonville Transportation Center

Transit Blueprint Projects

Transit Excellence

Regional Transportation

Commission

Route Restructure

A holistic review of the transit system route structure and operations

Thorough data collection and analysis

• Peer analysis

• Route analyses

• Financial and operational reviews

Extensive public and stakeholder input

Citizen Advisory Groups

Stakeholder Meetings

Community Survey

Customer Satisfaction Surveys

Constant Customer Relations and Social Media

Operator Input

Origin and Destination Survey

2010 Census

Community Input and Data Sources

Takes too long to get across

town

Why do I have to go downtown to get anywhere?

Doesn’t go where I’m

going

Service should run later

Would like to see service connect to

entertainment centers

Inconvenient to transfer and costs

more

Service is too

infrequent

System is confusing

Wish could see when next bus is coming on

my phone

Bus is late often

My bus is too crowded Buses look

empty

Geographic/Development Challenges• Low population and employment density

Existing Route Structure Developed in 1980s• Major changes in development pattern over last 30 years

System/Resources Spread Out• Long routes with fewer transfers

• Headways too high (low service frequency)

• Too many stops

Centralized, Radial Service Few Choice Riders Desired Improvements Require Overhaul of Route Structure

• Efficiencies have been realized in recent years

Observations

Observations

Opportunities

Provide more direct routes Coordinate route structure with BRT implementation Reduce overlapping service Fewer stops but more amenities (i.e., shelters)

Bus Stop Assessment and Improvement Plan

Improve service frequency/hours of service on key corridors Provide true express service with Park-n-Ride facilities Better connect with emerging population, employment and

activity centers Make system easier to use

• Clarify route names

• Real time information

Bus Rapid Transit

Branded Buses

10-15 Minute Bus Frequency

Branded Transit Stations

Intersection Improvements

Real Time Information

Transit Lanes

Park-n-Ride Lots

Feeder Bus Service

Key Questions/Issues

Allocation/Competition for Resources

Service Quality vs. Coverage

Decisions Based on System-wide Performance or Individual Demand

Niche Markets

Public Expectations

Speed of Implementation

Funding

Route Restructure – Schedule

Data collection / analysis – Current (complete by Dec.)

Draft framewo

rk for changes - January

Draft Route

Restructure –

March

JTA Board Adopts

Restructure Plan–

May

Initial set of

service changes – June

Larger set of service changes – Sept./Oct. and Dec.*

*80% of service changes complete in 2014

Contact Information:

Carl [email protected](904) 633-8510

Questions/Comments