Blueprint for a Tribal Business

Blueprint for a Tribal Business version 2

Jurgen Appelo

Jurgen Appelo writer, speaker, trainer, entrepreneur... www.jurgenappelo.com

http://www.jurgenappelo.com/

http://www.inc.com/jeff-haden/the-top-50-leadership-and-management-experts-mon.html

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Work

Management

Organ

ization

Success

Happiness

Let’s talk about work…

WHY DO WE WORK?

hierarchy of needs

https://en.wikipedia.org/wiki/Maslow's_hierarchy_of_needs


hierarchy of needs

FOOD



hierarchy of needs

FOOD

HEALTH



hierarchy of needs

FOOD

HEALTH

FRIENDS



hierarchy of needs

FOOD

HEALTH

RESPECT

FRIENDS



hierarchy of needs

FOOD

HEALTH

RESPECT

FRIENDS

SELF



hierarchy of needs

FOOD

HEALTH

RESPECT

FRIENDS

SELF



hierarchy of needs

FOOD

HEALTH

RESPECT

FRIENDS

SELF



Only 1 in 5 employees is truly engaged, heart and soul, in their work. Gary Hamel, What Matters Now

http://www.amazon.com/gp/product/1118120825/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=1118120825&linkCode=as2&tag=noopnl-20


Most people approach their work in one of three ways: as a job, a career, or a calling. Jonathan Haidt, The Happiness Hypothesis



job, career, calling

FOOD

HEALTH

RESPECT

FRIENDS

SELF




FOOD

HEALTH

RESPECT

FRIENDS

JOB

SELF




FOOD

HEALTH

RESPECT

FRIENDS

JOB

CAREER

SELF




FOOD

HEALTH

RESPECT

FRIENDS

JOB

CAREER

CALLING SELF




FOOD

HEALTH

RESPECT

FRIENDS

WORK-L

IFE

BALANCE

SELF




FOOD

HEALTH

RESPECT

SELF

FRIENDS

WORK-L

IFE

BALANCE

HUH?



The increasingly popular concept of work/life balance is not all that we seek. Ricardo Semler, The Seven-Day Weekend

http://www.amazon.com/gp/product/B000PDYVXE/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B000PDYVXE&linkCode=as2&tag=noopnl-20




work-life balance

work-life balance

WORK

work-life balance

WORK

LIFE

work-life balance

WORK

LIFE

work-play balance

work-play balance

WORK

work-play balance

WORK

PLAY

work-play balance

WORK

PLAY

PAID

work-play balance

WORK

PLAY

PAID FREE

work-play balance

WORK

PLAY

PAID FREE

work-play balance

WORK

PLAY

PAID FREE

work-play balance

WORK

PLAY

PAID FREE

work-play balance

WORK

PLAY

PAID FREE

work-play balance

WORK

PLAY

PAID FREE

WHY DO WE WORK TOGETHER?

tribal leadership

http://en.wikipedia.org/wiki/Tribal_Leadership



tribal leadership

LIFE SUCKS




tribal leadership

LIFE SUCKS

MY LIFE SUCKS




tribal leadership

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT




tribal leadership

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT

WE’RE GREAT




tribal leadership

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT

WE’RE GREAT

LIFE IS GREAT




tribal leadership

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT

WE’RE GREAT

LIFE IS GREAT




tribal leadership

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT

WE’RE GREAT

LIFE IS GREAT




again: job, career, calling

JOB

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT

WE’RE GREAT

LIFE IS GREAT




JOB

CAREER

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT

WE’RE GREAT

LIFE IS GREAT




JOB

CAREER

CALLING

LIFE SUCKS

MY LIFE SUCKS

I’M GREAT

WE’RE GREAT

LIFE IS GREAT



It is a mission that allows people to go home, look in the mirror, and say, “I did something meaningful today.” James F. Parker, Do the Right Thing



We must turn a profit while making the world a better place. Richard Branson, Like a Virgin



com·mu·ni·ty \kə-ˈmyü-nə-tē\ a body of persons of common and especially professional interests scattered through a larger society http://www.merriam-webster.com/dictionary/community

http://www.merriam-webster.com/dictionary/community



tribe or community

I think of Patagonia as an ecosystem, with its vendors and customers as an integral part of that system. Yvon Chouinard, Let My People Go Surfing



You can also think of it as a magnet that attracts the right people—the right team members, customers, suppliers, and investors—to the business and aligns them. John Mackey, Conscious Capitalism



stakeholders of the community

COMMUNITY OF STAKEHOLDERS WITH

A PURPOSE

PRINCIPLE 1

Let’s talk about organizations…

WHAT IS AN ORGANIZATION?

or·ga·ni·za·tion \ˌor-gə-nə-ˈzā-shən\ an administrative and functional structure; the personnel of such a structure http://www.merriam-webster.com/dictionary/organization

http://www.merriam-webster.com/dictionary/organization



hierarchy containing networks

hierarchy containing networks

Hierarchies are brilliant systems inventions […] they reduce the amount of information that any part of the system has to keep track of. Donella Meadows, Thinking in Systems



Whenever we look at life, we look at networks. Fritjof Capra, The Web of Life



Human beings have a new way of organizing themselves, via online, distributed networks. At long last, there's an alternative to formal hierarchy. Gary Hamel, What Matters Now



network containing hierarchies

network containing hierarchies

WHAT IS A CORPORATION?

cor·po·ra·tion \ˌkor-pə-ˈrā-shən\ a body formed and authorized by law to act as a single person and legally endowed with various rights and duties http://www.merriam-webster.com/dictionary/corporation

http://www.merriam-webster.com/dictionary/corporation



old: corporation owns community

new: corporation serves community

old: where do we put it?


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? ?

?


? ?

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?


? ?

?

? ?

?

?


? ?

?

? ?

?

? ?

new: let’s put it everywhere

NETWORK OF LEGAL ENTITIES OFFERING

SERVICES

PRINCIPLE 2

Let’s talk about management…

DO WE NEED MANAGEMENT?

management vs. leadership

http://en.wikipedia.org/wiki/Good_to_Great




INDIVIDUAL





INDIVIDUAL

TEAM MEMBER





INDIVIDUAL

TEAM MEMBER

MANAGER





INDIVIDUAL

TEAM MEMBER

MANAGER

LEADER





INDIVIDUAL

TEAM MEMBER

MANAGER

LEADER

EXECUTIVE





INDIVIDUAL

TEAM MEMBER

MANAGER

LEADER

EXECUTIVE





INDIVIDUAL

TEAM MEMBER

MANAGER

LEADER

EXECUTIVE




The distinction now being made between managers as traditional and rational, while true leaders are charismatic, is an idealization which glorifies change itself. Ralph Stacey, Complexity and Organizational Reality



leadership and governance




MANAGEMENT

Not to know how to manage is the single largest reason for the failure of new ventures. Peter F. Drucker, Management (Revised Edition)



Here is my definition of management: The systematic pursuit of desired conditions by utilizing human capabilities in a concerted way. Mike Rother, Toyota Kata



community with geographical boundary

community with economical boundary

WHO APPOINTS MANAGEMENT?

managers serving stockholders

Since stockholders own the corporation but are paid last […] it is essential that they have the final say […] on who makes up company management. John Mackey, Conscious Capitalism



Serving one group at the expense of others leads not only to distrust but to risk to the sustainability of the firm. Robert F. Hurley, The Decision to Trust



A corporation that fails to see itself as an instrument of its stakeholders will fail. Russell Ackoff, Re-Creating the Corporation





We need a new way to determine when a company is doing well or badly. One sensible approach is to ask stockholders, employees, clients, suppliers, and community…. Ricardo Semler, The Seven-Day Weekend





managers serving stakeholders

constituted leadership and governance

CONSTITUTED MANAGEMENT FOR ALL STAKEHOLDERS

PRINCIPLE 3

Let’s talk about success…

HOW DO ORGANIZATIONS SURVIVE?

fitness landscapes

To survive and succeed, every organization will have to turn itself into a change agent. The most effective way to manage change successfully is to create it. Peter F. Drucker, Management (Revised Edition)



I’ve come to believe that learning is the essential unit of progress. Eric Ries, The Lean Startup



learning organizations

http://en.wikipedia.org/wiki/The_Fifth_Discipline


http://en.wikipedia.org/wiki/The_Fifth_Discipline

Getting there from here […] will require change that is transformational […] and creative. Chris Argyris, Flawed Advice and the Management Trap



creative economy

HOW DO WE LEARN AND CREATE?

learning through experiments


PRACTICES

SUCCESS

FAILURE


MISTAKES PRACTICES

FAILURE

SUCCESS

SUCCESS

FAILURE


MISTAKES EXPERIMENTS PRACTICES

FAILURE

SUCCESS

SUCCESS

FAILURE


MISTAKES EXPERIMENTS PRACTICES

FAILURE

SUCCESS

SUCCESS

FAILURE

LEARNING

Avoid oversimplifications, like “eliminate failures” or “celebrate failures.” There is an optimum failure rate. Donald Reinertsen, Principles of Product Development Flow



Since the way ahead is a gray zone, if we want progress, we must experiment. Mike Rother, Toyota Kata



The three essential steps are: to try new things […] to make failure survivable […] and to make sure that you know when you’ve failed. Tim Harford, Adapt

http://www.amazon.com/gp/product/B0085RZFAU/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B0085RZFAU&linkCode=as2&tag=noopnl-20

http://www.amazon.com/gp/product/B0085RZFAU/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=B0085RZFAU&linkCode=as2&tag=noopnl-20

SUPPORT FOR LEARNING THROUGH

EXPERIMENTS

PRINCIPLE 4

Let’s summarize…

COMMUNITY OF STAKEHOLDERS WITH

A PURPOSE

PRINCIPLE 1

NETWORK OF LEGAL ENTITIES OFFERING

SERVICES

PRINCIPLE 2


PRINCIPLE 3

SUPPORT FOR LEARNING THROUGH

EXPERIMENTS

PRINCIPLE 4

Let’s talk about happiness…

Pleasure comes more from making progress toward goals than from achieving them. Jonathan Haidt, The Happiness Hypothesis



Does employee satisfaction lead to high performance? Probably, but […] it turns out the reverse effect is stronger. Phil Rosenzweig, The Halo Effect



http://www.happymelly.com/

1

COMMUNITY OF STAKEHOLDERS WITH A PURPOSE

2

NETWORK OF LEGAL ENTITIES OFFERING SERVICES

3


4

SUPPORT FOR LEARNING THROUGH EXPERIMENTS

Let’s wrap up…

Community of stakeholders with a purpose Network of legal entities offering services Constituted management for all stakeholders Support for learning through experiments

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http://www.happymelly.com/

Blueprint for a Tribal Business

Business

governance

great http

great life

john mackey

mike rother

ricardo semler

revised edition

jonathan haidt