Beth Israel Deaconess Medical Center (BIDMC): An Implementation Plan for a Real-Time Data Processing System Problem Statement Scope Real-Time Specimen Tracking Dashboard Sample collected Transport to L ab Control Lab Control Processing Chemistry Pre-Testing Chemistry Testing Chemistry Analysis Results Available Ex p ected sp ecimen v o lu me Jan.25, 2017 ¾ BIDMC is one of the leading hospitals in the U.S. based on quality, safety, and access ¾ BIDMC has recently made an investment to better enable real-time data availability Methodology Analysis and Findings Pilot Recommendation: Chemistry Implementation Plan ¾ Identify specific use cases for real-time data that can improve operational efficiency and the patient experience ¾ Evaluate operational processes to identify the best candidate for a pilot, as well as the optimal implementation sequence Background Interview key services and experts Assess data challenges and needs Analytical Framework Acknowledgement Faculty Mentor: Anne Quaadgras IMPACT READINESS Operational Efficiency Patient Experience Technical Feasibility Political & Cultural Recommend a pilot program Interview experts and stakeholders Develop an implementation plan H-Lab 2016: Retsef Levi Pathology Chemistry Anatomic Pathology Microbiology Phlebotomy Blood Bank/ Stem Cell Non-Pathology Admitting Transport Radiology Assessment of Impact and Readiness Proposed Real-time Dashboard Solution Implementation Sequence Benefits of Real-Time Data System ¾ Better resource allocation ¾ Greater visibility into bottlenecks and inefficiencies ¾ Faster work processes ¾ Improved communication and coordination ¾ Reduced patient wait times Eric Parks EMBA 2017 Miguel Garrido MBA 2017 Shijie Zhao PhD 2018 Team F(x) = IMPACT READINESS Operational Efficiency Patient Experience + + Technical Cultural/ Political + = Value-add of real-time data Patient satisfacti on PATHOLOGY * RADIOLOGY ADMITTING High Medium High High Low Medium Medium High Medium Medium Medium High Medium Medium High High Medium Medium Medium Medium CHEMISTRY REST OF PATHOLOGY NON-PATHOLOGY SERVICES CHEMISTRY 1 RADIOLOGY TRANSPORT ADMITTING 6 7 8 Sample collected Transport to Lab Control Lab Control Processing Chemistry Pre-Testing Chemistry Testing Chemistry Analysis Results Available Value-add of Real-Time Data = Host Organization: BIDMC (Boston, MA)