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Learning at BAE Systems © BAE Systems, Inc. 2012 1 John Hovell July 2013 BAE SYSTEMS, INC.
14

BAE Systems Inc - Learning

Jan 14, 2015

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Presentation by John Hovell to the SIKM Leaders Community on July 16, 2013
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Page 1: BAE Systems Inc - Learning

Learning at BAE Systems

© BAE Systems, Inc. 2012 1

John Hovell

July 2013

BAE SYSTEMS, INC.

Page 2: BAE Systems Inc - Learning

2

Topics

• BAE Systems overview• Jane Hart’s Workforce Development Services Framework (WDSF)• BAE Systems’ Learning Solutions organization• BAE Systems’ Social Learning Solutions practice area

Page 3: BAE Systems Inc - Learning

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BAE Systems – A leading defense company with a commanding breadth of capabilities

© BAE Systems, Inc. 2012

Page 4: BAE Systems Inc - Learning

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One of the World’s Largest Defense Companies

BAE Systems plc• 93,500 employees• 2011 sales of £19.2B ($30.7B**) • 2011 order book of $58.1B**• Second largest global defense company • Top 10 U.S. prime contractor• Five home markets• Presence in more than 100 nations

BAE Systems, Inc.• 43,000 employees

(approximately 36,000 in the U.S.)• 2011 sales of $14.4B • Major operations in 38 states, the UK, Sweden,

Israel, Mexico and South Africa• A U.S. company chartered in Delaware

© BAE Systems, Inc. 2012

** US$ equivalent calculated using the 2011 average exchange rate of $/£ = 1.604, denoting sales and orders throughout the year

0

5

10

15

20

25

30

35

40

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Lockheed Martin

BAE Systems

Northrop Grumman

Boeing General Dynamics

Raytheon EADS

Defense News Top 100

Based on 2010 Revenues ($B)

2002 2003 2004 2005 2006 2007 2008 2009 2010 20110

5,000

10,000

15,000

20,000

25,000

Inc.

PLC

£

Page 5: BAE Systems Inc - Learning

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Group Strategic Framework

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Our Opportunity in Learning

Our experience with customer site visits, customer requests, monitoring cases and external benchmarking indicates that the Leadership and Learning portion of the OD&L CoE requires a strategy and structure to meet the critical learning needs of the business and position learning for the future.

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What We Have Found Critical Learning Needs Lack of effective ways for knowledge sharing

and knowledge transfer

Over reliance on instructor-led training which is costly, especially for those on direct labor

Excessive mandatory training requirements compared to our peers – redirect unnecessary cost and time charging to much needed ‘people manager’ and other capability building

Employees and front line supervisors are not aware of the development options available to them

The ability to find immediate answers to solve business problems and increase performance

Maintaining business capability during times of

increased retirements, reductions in force, and attrition

Cost-effective and efficient delivery of learning (e.g., shorter course length, alternative delivery times, different delivery modes)

Establish a learning environment that our future workforce expects

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Solution

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VISION

Unlocking our collective potential by learning anytime, anywhere, anyhow

MISSION

We provide effective and efficient learning solutions when, how, and where needed to

help employees make our company successful

Implement a learning strategy supported by a strategic learning organization called “Learning Solutions” that is enabled by a clear vision and mission:

Page 12: BAE Systems Inc - Learning

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Learning Solutions – Practice Areas

Create collaborative learning by connecting people to each other to form networks, communities and get instant help to solve problems

Design, deliver and measure training, elearning, and blending learning events for individuals and teams

Manage learning requests and proactively consult with the businesses regarding learning opportunities

Linking learning with business needs

Social Learning Solutions

Learning Consulting

Leadership and Employee Development

Page 13: BAE Systems Inc - Learning

Our Business Learning Problems

Low Knowledge Maturity

Upcoming Knowledge Loss

Minimal Knowledge Sharing

Inability to Find Expertise

Fin

an

cia

l P

erf

orm

an

ce

Ret

urn

On

Sal

es

BA

E

Hig

h

Knowledge Maturity

2x

BAE MySites

# E

mp

loye

e P

rofi

les

# E

mp

loye

es

Year of Birth 2000

>45%

<1% in a Community

Page 14: BAE Systems Inc - Learning

Our Business Learning Solutions

Low Knowledge Maturity

Upcoming Knowledge Loss

Minimal Knowledge Sharing

Inability to Find Expertise

Knowledge Continuity Expertise Location

Communities of Practice Change Management