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MarCom 2013 1 Technology as gamechangerBig data; mobile; 3D- printing; virtual reality
4

B2B challenges in a physical goods e-commerce adventure

Jan 27, 2017

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Business

ING Belgium
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Page 1: B2B challenges in a physical goods e-commerce adventure

MarCom 2013 1

‘Technology as gamechanger’Big data; mobile;

3D- printing; virtual reality

Page 2: B2B challenges in a physical goods e-commerce adventure

MarCom 2013 2

‘Changing consumer’24/7; sustainability;

‘consuminderen’; demografy

Page 3: B2B challenges in a physical goods e-commerce adventure

3 generations of shoppers

3

Grown up in an other Retail environment

Boomers1945-1965

Generatie X1965-1985

Millenials1985-2005

Page 4: B2B challenges in a physical goods e-commerce adventure

Shift in the market has an impact on the retail chain

4

Split in marketshare differs per sector

E-commerce

Retailchains(mainly omnichannel)

Specialty Stores(Local heroes)