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Mar 10, 2018
Installing vRealizeAutomation3 May 2018vRealize Automation 7.3
Installing vRealize Automation
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Contents
vRealize Automation Installation 7
Updated Information 8
1 vRealize Automation Installation Overview 10
About vRealize Automation Installation 10
New in this vRealize Automation Installation 11
vRealize Automation Installation Components 11
The vRealize Automation Appliance 11
Infrastructure as a Service 12
Deployment Type 14
Minimal vRealize Automation Deployments 14
Distributed vRealize Automation Deployments 15
Choosing Your Installation Method 18
2 Preparing for vRealize Automation Installation 19
General Preparation 19
Accounts and Passwords 20
Host Names and IP Addresses 22
Latency and Bandwidth 22
vRealize Automation Appliance 23
vRealize Automation Appliance Ports 23
IaaS Windows Servers 25
IaaS Windows Server Ports 26
IaaS Web Server 27
IaaS Manager Service Host 28
IaaS SQL Server Host 29
IaaS Distributed Execution Manager Host 30
DEM Workers with Amazon Web Services 30
DEM Workers with Openstack or PowerVC 31
DEM Workers with Red Hat Enterprise Virtualization 31
DEM Workers with SCVMM 32
Certificates 33
Extracting Certificates and Private Keys 34
3 Deploying the vRealize Automation Appliance 35
About vRealize Automation Appliance Deployment 35
Deploy the vRealize Automation Appliance 35
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Add Network Interface Controllers Before Running the Installer 38
4 Installing vRealize Automation with the Installation Wizard 41
Using the Installation Wizard for Minimal Deployments 41
Start the Installation Wizard for a Minimal Deployment 41
Install the vRealize Automation Management Agent 42
Completing the Installation Wizard 44
Using the Installation Wizard for Enterprise Deployments 44
Start the Installation Wizard for an Enterprise Deployment 44
Install the vRealize Automation Management Agent 45
Completing the Installation Wizard 46
5 The Standard vRealize Automation Installation Interfaces 48
Using the Standard Interfaces for Minimal Deployments 48
Minimal Deployment Checklist 49
Configure the vRealize Automation Appliance 49
Installing IaaS Components 53
Using the Standard Interfaces for Distributed Deployments 59
Distributed Deployment Checklist 59
Disabling Load Balancer Health Checks 60
Certificate Trust Requirements in a Distributed Deployment 60
Configure Web Component, Manager Service and DEM Host Certificate Trust 62
Installation Worksheets 62
Configuring Your Load Balancer 65
Configuring Appliances for vRealize Automation 66
Install the IaaS Components in a Distributed Configuration 72
Installing vRealize Automation Agents 99
Set the PowerShell Execution Policy to RemoteSigned 100
Choosing the Agent Installation Scenario 100
Agent Installation Location and Requirements 101
Installing and Configuring the Proxy Agent for vSphere 101
Installing the Proxy Agent for Hyper-V or XenServer 107
Installing the VDI Agent for XenDesktop 111
Installing the EPI Agent for Citrix 115
Installing the EPI Agent for Visual Basic Scripting 118
Installing the WMI Agent for Remote WMI Requests 122
6 Silent vRealize Automation Installation 125
About Silent vRealize Automation Installation 125
Perform a Silent vRealize Automation Installation 125
Perform a Silent vRealize Automation Management Agent Installation 126
Silent vRealize Automation Installation Answer File 127
Installing vRealize Automation
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The vRealize Automation Installation Command Line 128
vRealize Automation Installation Command Line Basics 128
vRealize Automation Installation Command Names 129
The vRealize Automation Installation API 130
Convert Between vRealize Automation Silent Properties and JSON 131
7 vRealize Automation Post-Installation Tasks 133
Configure Federal Information Processing Standard Compliant Encryption 133
Enable Automatic Manager Service Failover 134
About Automatic Manager Service Failover 134
Automatic vRealize Automation PostgreSQL Database Failover 135
Replacing Self-Signed Certificates with Certificates Provided by an Authority 136
Changing Host Names and IP Addresses 136
Change the Master vRealize Automation Appliance Host Name 136
Change a Replica vRealize Automation Appliance Host Name 137
Adjusting the SQL Database for a Changed Host Name 138
Change the vRealize Automation Appliance IP Address 139
Change an IaaS Server IP Address 141
Change an IaaS Server Host Name 142
Set the vRealize Automation Login URL to a Custom Name 144
Licensing vRealize Code Stream 144
Installing the vRealize Log Insight Agent on IaaS Servers 145
Change a vRealize Automation Appliance FQDN Back to the Original FQDN 145
Configure SQL AlwaysOn Availability Group 146
Add Network Interface Controllers After Installing vRealize Automation 147
Configure Static Routes 148
Configure Access to the Default Tenant 149
8 Troubleshooting a vRealize Automation Installation 151
Default Log Locations 151
Rolling Back a Failed Installation 152
Roll Back a Minimal Installation 153
Roll Back a Distributed Installation 153
Create a vRealize Automation Support Bundle 154
General Installation Troubleshooting 155
Installation or Upgrade Fails with a Load Balancer Timeout Error 155
Server Times Are Not Synchronized 155
Blank Pages May Appear When Using Internet Explorer 9 or 10 on Windows 7 156
Cannot Establish Trust Relationship for the SSL/TLS Secure Channel 156
Connect to the Network Through a Proxy Server 157
Console Steps for Initial Content Configuration 158
Cannot Downgrade vRealize Automation Licenses 159
Installing vRealize Automation
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Troubleshooting the vRealize Automation Appliance 159
Installers Fail to Download 159
Encryption.key File has Incorrect Permissions 160
Directories Management Identity Manager Fails to Start After Horizon-Workspace Restart 160
Incorrect Appliance Role Assignments After Failover 162
Failures After Promotion of Replica and Master Nodes 162
Incorrect vRealize Automation Component Service Registrations 163
Additional NIC Causes Management Interface Errors 165
Cannot Promote a Secondary Virtual Appliance to Master 166
Active Directory Sync Log Retention Time Is Too Short 166
RabbitMQ Cannot Resolve Host Names 167
Troubleshooting IaaS Components 168
Prerequisite Fixer Cannot Install .NET Features 168
Validating Server Certificates for IaaS 169
Credentials Error When Running the IaaS Installer 169
Save Settings Warning Appears During IaaS Installation 170
Website Server and Distributed Execution Managers Fail to Install 170
IaaS Authentication Fails During IaaS Web and Model Management Installation 170
Failed to Install Model Manager Data and Web Components 171
IaaS Windows Servers Do Not Support FIPS 172
Adding an XaaS Endpoint Causes an Internal Error 173
Uninstalling a Proxy Agent Fails 173
Machine Requests Fail When Remote Transactions Are Disabled 174
Error in Manager Service Communication 175
Email Customization Behavior Has Changed 175
Troubleshooting Log-In Errors 176
Attempts to Log In as the IaaS Administrator with Incorrect UPN Format Credentials Fails with
No Explanation 176
Log In Fails with High Availability 177
Proxy Prevents VMware Identity Manager User Log In 178
Installing vRealize Automation
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vRealize Automation Installation
This vRealize Automation Installation guide contains wizard, manual, and silent installation instructions forVMware vRealize Automation.
Note Not all features and capabilities of vRealize Automation are available in all editions. For acomparison of feature sets in each edition, see https://www.vmware.com/products/vrealize-automation/.
Intended AudienceThis information is intended for experienced Windows or Linux system administrators who are familiarwith virtual machine technology and data center operations.
VMware Technical Publications GlossaryVMware Technical Publications provides a glossary of terms that might be unfamiliar to you. Fordefinitions of terms as they are used in VMware technical documentation, go to http://www.vmware.com/support/pubs.
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https://www.vmware.com/products/vrealize-automation/http://www.vmware.com/support/pubs
Updated Information
The following table lists the changes to Installing vRealize Automation for this product release.
Revision Description
3 MAY 2018 Added support for multiple NICs.
15 MAR 2018 n Noted JRE versus JDK in IaaS Web Server and IaaS SQL Server Host.n Updated DEM Workers with SCVMM.n Added custom URL pointer in Certifica
