Delivering Insight from Social Networks Ray Poynter Virtual Surveys
May 19, 2015
Delivering Insightfrom Social Networks
Ray PoynterVirtual Surveys
Researching With Facebook
1997 all over again
Country Number Connected % of all H’holdsGermany 2.00M 6%UK 0.68M 3%Italy 0.21M 1%Netherlands 0.17M 3%France 0.17M 1%Sweden 0.16M 4%Finland 0.14M 7%Norway 0.09M 2%Denmark 0.08M 3%
Internet Penetration 1996
Jupiter 1996
Internet Poll 1997
Sex Male 87%Female 13%
Pete Comley, 1997
Age 17-24 17%25-34 30%35-44 26%45-54 18%55+ 9%
SEC AB 71%C1 16%C2DE 13%
It shouldn’t have been good!
Internet Poll Actual Result Difference21-23 April 1st May
Conservative 32.0% 31.4% +0.4Labour 46.5% 44.4% +2.1LibDem 13.5% 17.2% -3.7Referendum 3.0% 2.4% +0.4Others 5.0% 4.6% +0.6
Pete Comley, 1997Poll re-weighted by claimed 1992 voting
1998 Virtual Surveys launched
Brands
FaceBook Pages
Researchers
Ethnography(or is that cyber stalking)
Kerry Spencer Smith (Vancouver, BC) wrote at 7:34am yesterday
All this time I thought I was alone in the use of the word COB, having left leicester ,10 years ago, I have got used to the different terms for the COB, but to now find this group, it has got to be the best group on here , so many members, wow!!!!
BRING BACK THE COB!!!!
Sue Hickling wrote at 10:30am yesterday
Bacon cob. Sausage cob. Chip cob. Ham cob. Cheese cob. Of course it's a cob. Doesn't sound edible called anything else. Bacon bap? Nah!
Ryan Thorndyke (no network) wrote at 1:14pm yesterday
Having grown up in Mansfield, the cob is heritage. I now live in Manchester where is is called either a barm or muffin depending on where you are from.... come on please, its a cob, always been a cob and always will be a cob
LONG LIVE THE COB!!!!
Creating Discussions
FaceBook Polls• Very primitive at present– But they may/will get better
• Can be targeted by region or age or sex• Example from w/c 21 April 2008– “Who are you most likely to vote for in the election
for Mayor of London?”– Cost US$ 26– Sample 100
And who were they?
It’s 1997 all over again
In 2009 do you think most of the websites YOU will use will be:
1. In English2. In Chinese3. A mix of English and Chinese4. Other
Experiment 3Language Expectations
Languages next year
750 Interviews
24 Hours
US$ 382
4 Countries
2 languages
Beyond Polls
Using Ads
Peanut Labs
Working across 70 Social NetworksIncluding Facebook and MySpace
Mostly USBut also Canada and UK
Targets: Gen Y, GenX, and Boomers
Researchers on Networks
1,376 members – 23 April 2008
Engage.comFriendsterHi5HyvesImeemLinkedInMySpaceNingOracleOrkutPlaxoSalesforce.comSix ApartTianjiViadeoXING
The Future’s Social
Status UpdateRay is finished
Useful Links
Non-FacebookMRSpace – Ning based social network for market researchhttp://mrspace.ning.com/
Facebook sitesI work in Market Research & no I don't stand in the street with a clipboardhttp://www.facebook.com/group.php?gid=2357238612
The Big List of Market Researchershttp://www.facebook.com/group.php?gid=18095664464
Market Research Pagehttp://www.facebook.com/pages/Market-Research/25867353720]
SSI User Group http://www.facebook.com/group.php?gid=4842472206
Confirmit Users Grouphttp://www.facebook.com/group.php?gid=6860556150
Quant researchhttp://www.facebook.com/group.php?gid=18007030944
Qualitative researchhttp://www.facebook.com/group.php?gid=4547384484
Research 2.0http://www.facebook.com/group.php?gid=3406470409
Marketing Scienceshttp://www.facebook.com/group.php?gid=6469791998