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Sistemas de Informação para Indústria © António Grilo 2015 Departamento de Engenharia Mecânica e Industrial

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Class 1

Introduction.

Informations Systems in Organizations

2015

Sistemas de Informação para a Indústria

António Grilo Prof. Auxiliar FCT-UNL


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OBJECTIVES OF THE COURSE

By the end of the course, is envisaged that the student: - Understands the role of information systems in today’s competitive business environment - Know how to define and characterize an information system - Be aware about what industrial engineers and managers need to know about information systems - Understand how information systems are transforming organizations and management - Comprehend how Internet and Internet technology is transforming business - Be ready to address the major management challenges to building and using information systems in organizations


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OUTLINE PROGRAMME

Part 1 - Information Systems Characterization Part 2 - The Internet Revolution Part 3 - Information and Data Modeling Part 4 - Planning of Information Systems


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DETAILED PROGRAMME

Part 1 – Information Systems Characterization

•  How the world is changing and the enabler role of Information Systems

•  Definition of Information Systems

•  The Impact of IS on the Organization

•  Information Systems Typologies

•  Business applications


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DETAILED PROGRAMME

Part 2 – The Internet Revolution

•  The Internet

•  e-business & e-commerce

•  Social Networks and web analytics

•  Mobile computing (smartphones, tablets)

•  Cloud Computing

•  Content Management Systems and Portals

•  Digital Business Models


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DETAILED PROGRAMME

Part 3 – Information and Data Modeling

•  Business Process Modeling Notation (BPMN)

•  Unified Modeling Language

•  Class Diagram and Sequence Diagram

•  Relational Model

•  Tables and Databases modeling

•  Access Database set-up


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DETAILED PROGRAMME

Part 4 – Planning of Information Systems •  Strategic Planning of Information Systems

•  Business Case Elaboration

•  IS / Software Engineering (Cascate and Scrum)

•  Requirement Analysis and Description

•  Information Systems Project Planning


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EVALUATION

Students will be evaluated based on the following criteria: Assignments evaluation - 3 group assignments will be delivered and evaluation of each assignment will be according to three sub-criteria: Oral presentation (35%); Multimedia Presentation (20%); and Written Report (50%). First assignment 25%; Second assignment 35%; Third assignment 40%


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LECTURERS

António Grilo, Assistant Professor DEMI FCT-UNL

Aneesh Zutshi, Invited Assistant Professor FCT-UNL


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EVALUATION

The master book for the course is: "Management Information Systems (12th Edition)", by Kenneth C. Laudon and Carol Guercio Traver, Prentice Hall, ISBN-10: 0132142856. However there will be available across the course plenty documents, references, links, videos, etc. that are able to fully address the content of the book and thus it is not mandatory to have the book to reach the objectives of the course.


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How have Information and Communication Technologies

Changed the World?

Is it a Better World?


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HOW THE WORLD IS CHANGING AND THE ENABLER ROLE OF INFORMATION SYSTEMS Four powerful worldwide changes that have altered the business environment: 1.Emergence of the Global Economy 2.Transformation of Industrial Economies 3.Transformation of the Business Enterprise 4.The Emerging Digital Firm


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EMERGENCE OF THE GLOBAL ECONOMY

•  Management and control in a global marketplace

•  Competition in world markets

•  Global work groups

•  Global delivery systems


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TRANSFORMATION OF INDUSTRIAL ECONOMIES

• Knowledge- and information-based economies

• Productivity

• New products, services and business models

• Knowledge: a central productive and strategic asset


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TRANSFORMATION OF THE BUSINESS ENTERPRISE

• Time-based competition

• Shorter product life

• Turbulent environment

• Limited employee knowledge base


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THE EMERGING OF THE DIGITAL FIRM

•  Digitally-enabled relationships with customers, suppliers, and

employees

• Core business processes accomplished via digital networks

• Digital management of key corporate assets

• Rapid sensing and responding to environmental changes


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DEFINING INFORMATION

What is an Information System? A set of interrelated components that collect (or retrieve), process, store, and distribute information to support decision making and control in an organization. (Laudon, 2012) Information systems are implemented within an organization for the purpose of improving the effectiveness and efficiency of that organization. Capabilities of the information system and characteristics of the organization, its work systems, its people, and its development and implementation methodologies together determine the extent to which that purpose is achieved.


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DATA, INFORMATION, KNOWLEDGE

Data, Information and Knowledge have different meanings: Data: Streams of raw facts representing events such as business transactions Information: Clusters of facts that are meaningful and useful to human beings in the processes such as making decisions Knowledge: Capability to transform information in something that is valuable to the person or organization.


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INFORMATION SYSTEMS AS A SYSTEM…

Information systems have different functions: Input: Captures raw data from organization or external environment Processing: Converts raw data into meaningful form Output: Transfers processed information to people or activities that use it Feedback: Output returned to appropriate members of organization to help evaluate or correct input stage


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IMPACT OF INFORMATION SYSTEMS ON ORGANIZATIONS

There has been a widening Scope of Information Systems on organizations:


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IMPACT OF INFORMATION SYSTEMS ON ORGANIZATIONS

There is a growing interdependence between a firm’s information systems and its business capabilities. Changes in strategy, rules, and business processes increasingly require changes in hardware, software, databases, and telecommunications. Often, what the organization would like to do depends on what its systems will permit it to do.