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ENTERPRISE 3 AIMS THIS YEAR IT’S 2017
18

Audience insights for the "Ecommerce Club London: your audience & strategic data

Apr 13, 2017

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Davina Lines
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Page 1: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

3 AIMS THIS YEARIT’S 2017

Page 2: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

just a few things to think about during our talk…

Page 3: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

1. THINK STRATEGY

Page 4: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

YOUR OBJECTIVES

It’s important to use just the right channel mix needed to reach your business objectives. From using Content as part of your Customer

Engagement strategy to utilising Affiliate marketing to grow Customer Acquisition.

Page 5: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

2. THINK MOBILE

Page 6: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

MOBILE COMMERCE IS BIGGER THAN EVER

Page 7: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

£30 billion

SERIOUSLY BIG!

Page 8: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

Over 50% traffic from now from

mobile

POOR CONVERSION RATES

ONLY 1/3 SALES FROM MOBILE

Page 9: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

98% of users move between devices in the same day

We ensure that users find you on all of them!

THINK CROSS-DEVICE

Page 10: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

THINK SPEED

Jenn will cover this in more depth

Time to conversion

Product discovery

Page 11: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

3. THINK PLATFORM

Page 12: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

ONE UNITED PLATFORM

Page 13: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

TOGETHER OR INDEPENDENT

GROWTHPLATFORM MARKETING

Page 14: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

WORKING IN HARMONY

TECHNICAL OPTIMISATION

PPC PAGE OPTIMISATION

CONVERSION OPTIMISATION

EMAIL MARKETING

CONTENT STRATEGY & OUTREACH

LEVERAGE PLATFORM FOR MARKETING BENEFITS AND VISA VERSA!

Page 15: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

ATTRIBUTION

ORGANIC

PPC

EMAIL

TABLET

MOBILE

DESKTOP

AFFILIATES

SOCIAL

Page 16: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

Multi-channel funnels in analytics helps

Adwords for estimated cross device

Look at the overall impact to your business

Real sales data based on device

Use your platform to help

Use all the tools you have available

Page 17: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E

4. INTRODUCE JENN!

Page 18: Audience insights for the "Ecommerce Club London: your audience & strategic data

E N T E R P R I S E