1 | Corporate Presentation, June 27, 2022 vestas.com Impact Measurement of the Global Learning Portfolio at Vestas Wind Systems - SU210 ASTD ICE, Chicago IL May 16, 2010 Learning Objectives: Critically review your own measurement efforts and identify new areas for improvement. Design and implement large scale impact measurement on Kirkpatrick’s Levels 1 – 3. Improve dialogue with the business, based on the facts from impact measurement. Jette Nissen Specialist Impact Measurement [email protected]Lars Julin CEO [email protected]
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1 | Corporate Presentation, April 13, 2023
vestas.com
Impact Measurement of the Global Learning Portfolio at Vestas Wind Systems - SU210
ASTD ICE, Chicago IL May 16, 2010
Learning Objectives:
Critically review your own measurement efforts and identify new areas for improvement.
Design and implement large scale impact measurement on Kirkpatrick’s Levels 1 – 3.
Improve dialogue with the business, based on the facts from impact measurement.
• Global Continuous Improvement of learning at Vestas
• What does it take?
3 | Impact Measurement at Vestas Wind Systems
During the last 25 years...
…Vestas has multiplied its turbine output 100 times.
30 kW 3,000 kW
4 | Impact Measurement at Vestas Wind Systems
Vestas Northern Europe Vestas Mediterranean Vestas Central Europe Vestas Asia Pacific
Vestas China
Vestas OffshoreVestas Americas
Vestas Nacelles A/S
Vestas Blades A/S
Vestas Spare Parts A/S
Vestas Towers A/S
Vestas Control Systems A/S
Vestas People & Culture
Vestas Technology R&D
Global outlook - Local presence
5 | Impact Measurement at Vestas Wind Systems
Ramping up our human resources
5999
15305
1230910618
6525
9594
20829 20730
0
2000
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6000
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10000
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14000
16000
18000
20000
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24000
2002 2003 2004 2005 2006 2007 2008 2009
EMPLOYEES
6 | Impact Measurement at Vestas Wind Systems
The SAP Case - Background
In 2008 the global implementation of SAP started - an Enterprise ResourcePlanning (ERP) system supporting all the processes in the Vestas Value Chain
Training and measurementSAP implementation in the seven regions were completed Sept. 2009937 courses conducted and measured during the implementation7,657 were trained anparticipants d measured
Impact Measurement of the training – a strategic decision by the Executive Vice President and CFO
ServiceProjectProductionDevelopment Sales
7 | Impact Measurement at Vestas Wind Systems
Impact Measurement at Vestas
8 | Impact Measurement at Vestas Wind Systems
The Peopleway High Impact Learning ApproachIntroduction to basic design and concepts
8 | Impact Measurement at Vestas Wind Systems
9 | Impact Measurement at Vestas Wind Systems
Peopleway A/S
Peopleway A/S was founded in 1986 in Denmark.
The Peopleway® High Impact Learning Approach and the Ease® Impact Measurement Solution are results of more than 20 years of research and cooperation with numerous international companies.
The Peopleway Approach is greatly inspired by the work of Donald L. Kirkpatrick, Jack J. Phillips and Robert O. Brinkerhoff.
In 2009, Peopleway and Vestas won two international awards: The Bersin Award – “Learning Initiative Excellence” honored as “The
best of the best” in its field. The Brandon Hall Award - “Best use of Virtual Worlds for Learning”.
Subjective criteria measurements using satisfaction, self assessment or perception questions do not produce reliable and valid measures of learning or impact of learning.
To implement reliable and valid impact measurements, an approach using effect measurement and objective criteria in design of questions is needed.
Continuous Improvement of Vestas global SAP training Improving learning for more than 7,657 participants and
produced an overall 68 percent increase in learning
937 learning activities
24 | Impact Measurement at Vestas Wind Systems
25 | Impact Measurement at Vestas Wind Systems
Training results by course level Northern Europe
Course / Post test score 0-60% 61-80% 81-100% Grand Total
SERVICE 01 15 28 57 100
SERVICE 02 - PDA 8 21 70 100
SERVICE 03 - TASK MAN. 23 46 31 100
FINANCE&CON 37 41 22 100
PRODUCT LIFECYCLE MAN. 0 56 44 100
PROJECT 28 38 33 100
SALES 9 26 65 100
Supply Chain Management 45 33 23 100
Grand Total 24 32 44 100
26 | Impact Measurement at Vestas Wind Systems
Continuous improvement of SAP training
27 | Impact Measurement at Vestas Wind Systems
What does it take to implement Continuous Improvement in your learning portfolio?
• Management decision and support
• A scalable Effect and Impact Measurement setup
• Detailed learning objectives
• Objective measures of learning
• Timing and effort
Management decision and support
28 | Impact Measurement at Vestas Wind Systems
Brief introduction to Vestas
Impact measurement at Vestas
The Peopleway High Impact Learning Approach
Global continuous improvement of learning at Vestas
What does it take?
Thank you for your attention
29 | Corporate Presentation, April 13, 2023
vestas.com
Thank you for your attentionASTD ICE, Chicago IL May 16, 2010
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