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1. The Use of RFID at Library X Noelle Monforton LIS 7050
2. Library X Serves a suburban community of approximately
60,000 in southeast Michigan. Moved to new premises in 2010.
Interviewed Jessie, a circulation clerk, and Willa, the circulation
department head. When interviewed, both Jessie and Willa identified
Library Xs use of an RFID system as a valuable service provided to
their patrons.
3. What is an RFID system? Radio frequency identification
(RFID) systems include RFID tags, readers, and software. RFID tags
are microchips embedded in labels that hold an item ID and item
type. Readers pick up information via antennae. Software interprets
information and translates to library circulation software.
4. The Benefits of Implementing RFID Streamline check-in and
check-out processes Patron privacy via self-checkout stations
Drive-up automated book drop Reduction of repetitive motion
5. Issues with RFID Cost. Library X spent approximately
$550,000 to implement Cost in man-power to convert existing
collection Incompatibility of non-RFID items Vulnerability of
automated sorting machine to the elements
6. Impact on Staff Staff spent less time physically handling
items. On circulation desk, staff are freed up to perform customer
service and other circulation duties. Automated sorting machine
requires constant attention to prevent jams, empty sorting bins,
and manually process holds and ILL. Overall, staff workload has
altered more than it has decreased.
7. Conclusion Despite the issues with implementing their RFID
system, the staff at Library X are very pleased with their
decision. The RFID system allows them to provide excellent service
to their patrons.
8. References Caldwell-Stone, D. (2010). RFID in libraries.
Library Technology Reports, 46(8): 38-46. Retrieved from:
http://search.proquest.com.proxy.lib.wayne.edu/docview/814861254?accounti
d=14925 Chapter 1: Library RFID systems for identification,
security, and materials handling. (2012). Library Technology
Reports, 48(5), 9+. Retrieved from:
http://go.galegroup.com.proxy.lib.wayne.edu/ps/i.do?id=GALE%7CA33202218
2&v=2.1&u=lom_waynesu&it=r&p=AONE&sw=w&asid=130ab317b7cfaadd580
a3a57032e9859 Dwivedi, Y. K. (04/2013). RFID systems in libraries:
An empirical examination of factors affecting system use and user
satisfaction. International Journal of Information Management.
33(2). DOI:10.1016/j.ijinfomgt.2012.10.008 Handy, S. (2014).
Considering RFID? consider this. Computers In Libraries, 34(9),
19-22. Retrieved from:
http://proxy.lib.wayne.edu/login?url=http://search.ebscohost.com/login.aspx?
direct=true&db=llf&AN=99233737&site=ehost-live&scope=site
Powell, M. (2006). RFID: Debunking the myths. Colorado Libraries,
32(3), 19- 21. Retrieved from:
http://proxy.lib.wayne.edu/login?url=http://search.ebscohost.com/login.aspx?
direct=true&db=llf&AN=502888302&site=ehost-live&scope=site
9. References Continued Roy, S., & Basak, M. (2011). RFID
technology in libraries and information centers: Beginning of a new
era. International Journal Of Information Dissemination &
Technology, 1(4), 249-252. Retrieved from:
http://proxy.lib.wayne.edu/login?url=http://search.ebscohost.com/login.aspx?
direct=true&db=llf&AN=76115944&site=ehost-live&scope=site
Singh, J., Brar, N., & Fong, C. (2006). The state of RFID
applications in libraries. Information Technology & Libraries,
25(1), 24-32. Retrieved from:
http://proxy.lib.wayne.edu/login?url=http://search.ebscohost.com/login.aspx?
direct=true&db=llf&AN=502978194&site=ehost-live&scope=site
Singh, N., & Mahajan, P. (2014). RFID and it's use in
libraries: A literature review. International Journal Of
Information Dissemination & Technology, 4(2), 117-123.
Retrieved from:
http://proxy.lib.wayne.edu/login?url=http://search.ebscohost.com/login.aspx?
direct=true&db=llf&AN=97769665&site=ehost-live&scope=site
Walczyk, D., & Mohamed, H. (2009). RFID and its message.
Library Journal, 134(20), S4-S7. Retrieved from:
http://proxy.lib.wayne.edu/login?url=http://search.ebscohost.com/login.aspx?
direct=true&db=llf&AN=502993345&site=ehost-live&scope=site
Zimerman, M. (2011). Radio frequency identification (RFID): Time to
take another look. OCLC Systems and Services, 27(2): 146-54.
Retrieved from:
http://dx.doi.org.proxy.lib.wayne.edu/10.1108/10650751111135436