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Ashforth, Humphrey - Emotional Labor in Service Roles the Influence of Identity

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Page 1: Ashforth, Humphrey - Emotional Labor in Service Roles the Influence of Identity

Copyright © 1993. All rights reserved.

Page 2: Ashforth, Humphrey - Emotional Labor in Service Roles the Influence of Identity

Copyright © 1993. All rights reserved.

Page 3: Ashforth, Humphrey - Emotional Labor in Service Roles the Influence of Identity

Copyright © 1993. All rights reserved.

Page 4: Ashforth, Humphrey - Emotional Labor in Service Roles the Influence of Identity

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Page 5: Ashforth, Humphrey - Emotional Labor in Service Roles the Influence of Identity

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