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v Realizing Customer-Centric Marketing with Programmatic Technology Ross McNab, MD North America, MediaMath Argyle, April 21 st , 2015
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Page 1: Argyle CMO ThinkTank Boston

v

Realizing Customer-Centric Marketingwith Programmatic Technology

Ross McNab, MD North America, MediaMath

Argyle, April 21st, 2015

Page 2: Argyle CMO ThinkTank Boston

A Customer Journey Has Multiple Touch Points

Page 3: Argyle CMO ThinkTank Boston

Barriers to Realizing Customer-Centricity

Page 4: Argyle CMO ThinkTank Boston

Programmatic Enables Customer-Centric Marketing

AudiencesRight Person

OptimizationRight Outcome

MediaRight Time, Place

A Holistic Enterprise Marketing Solution Has Four Pillars

It Activates Audience Data, Personalizes Creative, Automates Media Buying, Optimizes to Goals

Page 5: Argyle CMO ThinkTank Boston

But First … A Crash Course

Page 6: Argyle CMO ThinkTank Boston

The Exchange Ecosystem

Advertiser DSP Exchanges / SSPs Publishers Audience

Page 7: Argyle CMO ThinkTank Boston

$7.5b 2013$11.3b 2014$15.8b 2015

Spend growth last three years …

Page 8: Argyle CMO ThinkTank Boston

By 2017 it will account for 83% of display spend

Page 9: Argyle CMO ThinkTank Boston

““ Procter & Gamble wants tobuy 70% to 75% of its U.S. digital media programmaticallyby the end of this year

American Express wouldlike to transform their Display Media Channel to become100% programmatic.

““

These Brands Were Quick To Adopt Programmatic

Financial Services Institution

We’re probably 60% programmatic, 40% traditionally planned and managed today. By the end of the year it will be about 95%.

““We’ve [Kellogg’s] seen tremendous results whenusing programmatic buying. Depending on the brand,the digital media ROIs have increased as much as six times

““

Page 10: Argyle CMO ThinkTank Boston

Programmatic Is Driving Results For Marketers

How programmatic supports greater business goals

Drives direct revenue, improves our understanding od digital ROI, and keeps marketing accountable to bottom line

62%

70%

60%

50%

40%

30%

20%

10%

0%

Top outcomes derivedfrom programmatic

Improve media buying

efficiency and targeting

62%

100%

80%

60%

40%

20%

0%Improve customer

experience through relevant messaging

91% 90%

9%14%

SOURCE: WBR Survey 2015

Page 11: Argyle CMO ThinkTank Boston

Data enabled marketing

Use your own signals to drive profitable marketing. No one else has these

signals.

Page 12: Argyle CMO ThinkTank Boston

Own your own home?

Page 13: Argyle CMO ThinkTank Boston

Or rent for life?

Page 14: Argyle CMO ThinkTank Boston

Separate the wheat from the chaff

Page 15: Argyle CMO ThinkTank Boston

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Programmatic Marketing isn’t just RTB…

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One connected source providing access to addressable media in all channels

Page 17: Argyle CMO ThinkTank Boston

buy media in a way

B. Bonin BoughVP, Global Media & Consumer Engagement, Mondelez International

Why would I not

that I can get data back

and use it to make

smart decisions?

Page 18: Argyle CMO ThinkTank Boston
Page 19: Argyle CMO ThinkTank Boston

ROI Optimisation – Early Results

ROI Campaign (indexed)

• ROI: 10.09x 15%

• AOV: 1.55x

• CPA: 7.13x

CPA Campaign (indexed)

• ROI: 9.5x

• AOV: 1.51x

• CPA: 8.02x

Page 20: Argyle CMO ThinkTank Boston

THANK YOU

facebook.com/mediamath

@MediaMath

Ross McNab