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Sandra L. Bloom, M. D.Dornsife School of Public Health, Drexel University
Simple – anytime, anywhere
Grounds us to help make a transition
Experience of predictable safety
Honors emotions
Levels hierarchy – build team
Keeps relationships at the forefront
Who are you?
What are you feeling right now? (just one)
What is your goal for today’s class?
Who (at the table) can you ask for help if you need it?
ANY QUESTIONS ABOUT
COMMUNITY MEETING?
ACUTE INPATIENT ADOLESCENTS AND ADULTS
GENERAL HOSPITAL PSYCHIATRY
1980
1985
THE SANCTUARY PROGRAMS
CREATING SANCTUARY TIMELINE
Multiple, interactive problems
Polyvictimization
Began in childhood, extended through adolescence and into adulthood
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ACUTE INPATIENT FOR ADULTS WHO WERE ABUSED AS CHILDREN
1980
1991
1996
1999
2001
THE SANCTUARY PROGRAMS
CREATING AND DESTROYING SANCTUARY TIMELINE
1985
COMPLEX EFFECTS
Body
Identity
Relationships
Meaning‐making
When a person’s life becomes fundamentally
and unconsciously organized around the impact of chronic and toxic stress, even when this undermines their
adaptive ability.
They were in danger from themselves or others
They could not keep themselves safe
They did not know what safety was
They didn’t trust others and were very sensitive to betrayal of trust
Experience with disrupted attachment impaired emotional regulation
They had difficulties managing emotional arousal (dysregulation)
They did not understand the connections between what they felt and problems from the past
They wanted to stay emotionally numb rather than feel the pain of the previous experiences – often through using drugs and/or alcohol
They were likely to lash out if something we did or said broke through that emotional numbness
The history of multiple disrupted attachments and the emotional dysregulation interfered with cognitive development.
This impacted academic performance even in the context of normal or superior intelligence.
As a result, they tended to make many repetitious mistakes and felt great shame and loneliness
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They were unlikely to make the connection between their present problems and previous experiences (AMNESIA)
They were unlikely to want to talk about their previous bad experiences (AVOIDANCE)
They had no words for the worst parts of the experiences (ALEXITHYMIA)
They could not communicate well inside themselves or with others (DISSOCIATION)
They had all been exposed to the abusive use of power at the hands of someone else
They did not know how to use their own personal power without hurting self or others
They often engaged in bullying behavior or were bullied by others – or both.
Confused about right/wrong, fair play, social responsibility
Balancing individual needs with the common good
Extraordinary amount of repetitive loss
Inability to grieve
Failure to envision any alternative or positive futures
Their past experience of chronic hyperarousalhad compelled the development of coping skills to protect the CNS
The symptoms we saw were the remnants of original adaptive and necessary coping skills.
These coping skills had over time become bad habits that the person no longer could see or control.
As a result, the capacity to create and sustain interpersonal trust was severely compromised
Children and
Adults
Lack of basic safety/trust
Loss of emotional
management
Problems with cognition
Communication problems
Problems with authority
Confused sense of justice
Inability to grieve and anticipate future
TRAUMA‐ORGANIZED PERSON
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Psychobiology of stress
Impact of trauma
Developmental neuroscience
Social neuroscience
Spiritual neuroscienceTHE BIG DEAL ABOUT TRAUMA
MORAL FRAMEWORK
EMOTION
CHILD DEVELOPMENTTHE PROLONGED PROCESS OF INTEGRATION
YOU
SENSATION
JUDGMENT
KNOWLEDGE
AWARENESS
Scientists now know a major ingredient in this developmental process is the “serve and return”
relationship between children and their parents and other caregivers.
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Brains are built over time, from the bottom up and keep developing until around age 25‐30
In infancy, 700 new neural connections are formed every second.
Pruning follows rapid proliferation so that brain circuits become more efficient.
Biological Regulation
Emotional Development
Cognitive Development
Social Development
Moral Development
THE POISON IN OUR LIVES
The wear-and-tear on the body and brain resulting from chronic over-activity of
physiological systems that are normally involved in adaptation to environmental challenge
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Poverty
Racism
Parenting alone
Multigenerational caregiving
Multiply challenged children
Severe injury/illness in primary caregiver
Severe medical/mental illness/injury in close family
Irritability
Impatience
Depression
Shame
Poor quality decisions
Substance abuse
Violence
Impaired parenting
Intergenerational transmission
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RELENTLESS STRESS IN PARENTSStrong and prolonged activation of the body’s stress management systems
Particularly problematic during critical developmental periods
Effects basic brain architecture
• when the basic structures of the brain are being organized
Fetal period
• when the brain is doing much of its basic wiring
Infancy and early childhood
• when changes in sex hormones are shaping and altering the way the brain processes chemical messages.
Adolescence
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SMALLER BRAIN
CHRONIC HYPERAROUSAL
LEARNING
MEMORY
LANGAGUE
STRESS HORMONES AFFECT IMMUNITY
WHOLE BODY
DEVELOPMENTAL INSULTS, DELAYS, DISTORTION
THE ADVERSE CHILDHOOD EXPERIENCES STUDY (ACEs STUDY)
In 1998, largest study of its kind ever (almost 18,000 participants)
Examined the health and social effects of adverse childhood experiences over the lifespan
Majority of participants were 50 or older (62%), were white (77%) and had attended college (72%).
• PHYSICAL ABUSE
• SEXUAL ABUSE
• EMOTIONAL ABUSE
• PHYSICAL NEGLECT
• EMOTIONAL NEGLECT
• MENTAL ILLNESS
• SUBSTANCE ABUSE
• DOMESTIC VIOLENCE
• PARENTAL SEPARATION/DIVORCE
• INCARCERATION
1 POINT /CATEGORY – ADD TO GET TOTAL ACE SCORE
0 ACES 36%
1 ACES 26%
2 ACES 16%
3 ACES 10%
4 or more 7%
The ACE Score is used to assess the total amount of stress during childhood and has demonstrated that as the number of
ACE increase, the risk for the following health problems increases in a strong and graded fashion:
Alcoholism and alcohol abuse intimate partner violence
COPD Multiple sexual partners
Depression STDs
Fetal death Smoking
Health‐related quality of life Suicide attempts
Illicit drug use Unintended pregnancy
Heart disease Early smoking
Liver disease Adolescent pregnancy
Autoimmune disease Cancer
Obesity Stroke
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0 1.0 1.0
1 1.9 2.0
2 2.1 2.8
3 2.7 4.2
4 4.5 5.3
5 or more 5.1 8.9
Adverse Childhood Experiences play a significant role in determining the
likelihood of the ten most common causes of death in the United
States.
ACE Score of 0 ‐majority of adults have few, if any, risk factors for these diseases.
ACE Score of 4 or more ‐ majority of adults have multiple risk
factors for these
Twice as likely to smoke
Seven times more like to be alcoholiccs
Six times more likely to have had sex before the age of 15
Twice as likely to have been diagnosed with cancer
Twice as likely to have heart disease
Four times as likely to suffer from emphysema or chronic bronchitis
Twelve times as likely to have attempted suicide
Ten times more likely to have injected street drugs
DISEASES OF STRESSNegative emotions generated by stress trigger immune responses
Same cascade as body deploys against physical pathogents
Wears out heart muscles, vascular system –heart disease, hypertension
Autoimmune disease and other inflammatory processes
INFLAMMATION
Cardiovascular disease
Cancer
Pulmonary disease
Alzheimer’s
Autoimmune disease
Arthritis
Neurological disorders
Diabetes
Digestive disorders
INFLAMMATION AND ACES
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TRAUMATIC STRESS
Occurs when both internal and external resources are inadequate to cope with external threat.Van der Kolk, 1989
AWARENESS
EMOTION
SENSATION
BEHAVIOR
• Integrated Experience • Can be recalled• Weathering of memory
ITS ALL ABOUT TH
E BRAIN
Fight Flight Freeze
Fear simultaneously initiates two information‐
processing systems: the “low road” and the “high road”
(LeDoux, 1996).
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12 milliseconds
24 milliseconds
Epinephrine (adrenalin)
The problem with extreme stress Heart Rate Under Stress
State of high alert
Inability to think clearly
Extreme thoughts
Attention to threat
Intense and prolonged anxiety
Driven to take action
“Hair trigger” tempers
Aggression
Epinephrine (adrenalin)
Cortisol
Endorphins
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Trauma by nature drives us to the edge of comprehension, cutting us off from language based on common experience or an
imaginable past. B. A. van der Kolk MD, Bessel (2014). The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma
ALL TRAUMA IS PREVERBALB. A. van der Kolk, The Body Keeps the Score
One name for the Devil is “Diabolos” which means the divider, the splitter-into-fragments.
Robin Skynner, Life and How to Survive It
Knowledge
Behavior
Emotions
Sensation
MEMORY
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Dissociation = A disruption in the usually integrated functions of consciousness, memory, identity, or perception of the
environment
POST-TRAUMATIC REMINDERS - TRIGGERS FOR BEHAVIOR
Triggered by sensory element
Original fear revived
Traumatic moment re‐experienced
FLASHBACKS
SIGHTS
SOUNDS
TASTES
SMELLS
PRESSURE
PAIN
BALANCE
TEMPERATURE
POSITION
SPEED
Haunting images
Voices, words
Disgust, eating problems
Olfactory hallucinations
Repelled by touch
Recurrent or chronic pain
Faint, falling over
Cold, heat
Lying down, being held
Time perception
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Loss of emotional management
Sleep problems
Daytime fatigue Irritability
Easily triggered by minor stimuli into fight‐flight‐freeze
Intrusive experiences
Avoidance people/places/thing
Always on edge
Triggered outside of conscious awareness by otherwise normal environmental situations
Avoid people, places, things, relationships
Experience danger everywhere – can look like paranoia
Feelings, particularly positive feelings, disappear –numb, shut down, depressed
Haunting images
Disturbing physical sensations
Chronic fear
Exhaustion
Helplessness
Hopelessness
LOSS OF INTEGRATED FUNCTION
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FRAGMENTED PERCEPTIONS, SENSATIONS
5
ACTION INITIATED
3
PERCEIVE DANGER
1
CONSCIOUS AWARENESS
8
OVERWHELMING EMOTIONS
6
LANGUAGE CAPACITY OFF‐LINE
4
NEURAL OVERLOAD
2
THE TR
AUMATIZED BRAIN IN
SHOCK
Fearless Fearless
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SHATTERED SENSE OF COHERENCE
LIFE IS UNPREDICTABLE
LIFE IS INCOMPREHENSIBLE
LIFE IS NOT MANAGEABLE
LIFE NO LONGER HAS MEANING
Community
Friends, teachers,
other adults
Family
Self
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• AddictionSubstance use
• Anxiety, phobias, AgoraphobiaAvoidance of triggers
• Self‐harming, FightingPain as a distraction
• Depression, suicidalityAvoidance of grief
• Addiction to traumaRisky behavior
• Alienation from othersControlling behavior
• Reenactment, revictimizationDissociation
• Criminal, antisocial behaviorEmpowerment through violence
Ramping down
Habits
Unconscious repetition of painful or negative relationships that become ingrained patterns over time and that are reenacted
with other individuals or groups.
A sudden and passively endured trauma is relived repetitively, until the person learns to remember simultaneously the
emotions and thoughts associated with trauma through access to language.
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Trapped in time
Haunted by the past
Unable to be fully present in the present
Unable to envision a different future
Repeat the traumatic past
Those who cannot remember the past are condemned to repeat it (p284). George Santayana, 1905,
The Life of Reason: Or, The Phases of Human Progress,
Fearless
HABIT FORMATION
COPING
FAILURE OF INTEGRATION
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Personality disorder
Depression
Generalized anxiety disorder
Panic disorder
Conduct disorder
Oppositional disorder
ETC
ETC
ETCClientsLack of basic
safety/trust
Loss of emotional
management
Problems with cognition
Communication problems
Problems with authority
Confused sense of justice
Inability to grieve and anticipate future
TRAUMA‐ORGANIZED PERSON
It’s not “What’s wrong with you?”
It’s “What happened to you?”
Children, Adults, Families
Safety Skills
Emotional Management
Skills
Cognitive Skills
Communication Skills
Leadership Skills
Judgment Skills
Grieving and Imagination
TRAUMA‐INFORMED RESPONSES
WHO IS SUPPOSED TO HELP WITH THIS COMPLEXITY?
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TASKS OF RECOVERY
Chronic Stress:Biological stabilization
Basic Safety and Trust:Safety skills with supportive people
Loss of Emotional Management:Emotional management skills
Miscommunication and Alexithymia:Communication skills, words for feelings
Dissociation, Fragmentation:Grounding, reconstruction of memory, integration: trauma‐specific approaches
Systematic Error and Reenactment:Pattern recognition and change
Impaired Executive Function:Healthier use of power and executive functions ‐ self‐control, self‐discipline
Impaired Cognition: Better judgment, decision‐making
Inadequate relationship skills: Social skills, relationships
Learned Helplessness: Mastery Experiences
Aggression: Ability to manage aggressive impulses
Unresolved Grief: Mourning for what is lost
Demoralization and Failure of Imagination: Belonging to a meaningful, worthwhile, nonviolent and caring culture & Imagining a different and better future
Parents
Educators
Other Caregivers
Mental health workers
Child welfare workers
Healthcare providers
Law enforcement, Judiciary, Corrections, Probation, Parole
Secure, reasonably healthy adults,
With good emotional management skills,
With intellectual and emotional intelligence,
Able to actively teach and be a role model,
Are consistently empathetic and patient,
Able to endure intense emotional labor,
Are self‐disciplined, self‐controlled and never abuse power
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A growing proportion of the U.S. workforce will have been raised in disadvantaged environments that are associated with relatively high proportions of individuals with diminished cognitive and social skills.
Knudsen, Heckman et al. (2006)
Proceedings of the National Academy of Science
TOO MUCH TO DO FUNDING
POOR COMMUNICATION
DEMANDS
After law enforcement, persons employed in the mental health sector have the highest rates of all occupations of being victimized while at work or on duty.
An interconnected, complex, adaptive,
living world
STAFFLack of basic safety/trust
Loss of emotional
management
Problems with cognition
Communication problems
Problems with authority
Confused sense of justice
Inability to grieve and anticipate future
TRAUMA‐ORGANIZED STAFF
Organizations, like individuals, are living, complex, adaptive systems and that being alive, they are vulnerable to stress,
particularly chronic and repetitive stress.
Organizations, like individuals, can be traumatized and the
result of traumatic experience can be as devastating for organizations as it is for
individuals.
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ORGANIZATIONAL TRAUMAORGANIZATIONAL TRAUMA
COMMUNICATION BREAKS DOWNFEEDBACK LOOPS ERODERISK INCREASES
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INTERPERSONAL CONFLICT INCREASES
TASK CONFLICT DECREASES
ORGANIZATIONAL DISSOCIATION
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LOSS OF COMPLEX THINKING SKILLS
Silencing of dissentAuthoritarianism
Bullying as normIncreased aggression
DEMORALIZATION SYSTEM COLLAPSE
ORGANIZATIONLack of basic safety/trust
Loss of emotional
management
Problems with cognition
Communication problems
Problems with authority
Confused sense of justice
Inability to grieve and anticipate future
TRAUMA‐ORGANIZED SYSTEM
When two or more systems – whether these consist of individuals, groups, or organizations – have significant relationships with one another, they tend to develop
similar thoughts, feelings and behaviors.
K. K. Smith et al, 1989
Expecting a protective environment and finding
only more trauma.Dr. Stephen Silver (1986) An inpatient program for post‐traumatic stress
disorder: Context as treatment. Trauma and Its Wake.
SANCTUARY TRAUMA
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CHRONIC ORGANIZATIONAL STRESS: WHAT NEEDS TO BE DONE?
Reduce hyperarousal
Establish safety to promote trust
Provide emotional management tools and use themClean up network of communication; re-establish feedback loopsIdentify and discuss the undiscussables
Actively engage conflict management tools
Focus on real teamwork
CHRONIC ORGANIZATIONAL STRESS: WHAT NEEDS TO BE DONE?
Recover forgotten strategies that work
Identify repetitive and useless or even destructive patterns
Engage the engageable; help others out the door
Allow dissent, enable democratic processes, discourage authoritarianism
Respond to every episode of aggression as a problem for and of the entire group
Refuse to tolerate bullying
Expect high, creative, innovative activities, thought, and action
From diverse backgrounds
With a wide variety of
experiences
On the same page
Speaking the same
language
Sharing a consistent,
coherent and practical
theoretical framework
pattern of shared basic assumptions that a group has
learned as it solved its problems…and that has
worked well enough to be considered valid and taught
to new members
How we do things around here
Accumulated Wisdom Largely unconscious
Organizational Culture
CHANGING ORGANIZATIONAL CULTURE
Will only happen when fear is not running the show
Must include all levels of safety: physical, psychological, social and moral
Must involve the people who comprise the system – all of them
More transparency, honesty, openness – cognitive and emotional.
Unearth the skeletons and give them proper burial
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CHANGING ORGANIZATIONAL CULTURE
Must deal with power‐who has it, who abuses it, who wants it – who/what has the power to heal?
Must honor the past and allow grieving for what is lost, and know that all change involves loss.
Awaken hope, get people moving, remobilize imagination and innovation.
Social supportSocial supportSocial supportSocial supportSocial supportSocial supportSocial supportSocial supportSocial support
Clients
Staff
Managers
Systems
SHARED MISSION
SHARED PRACTICE
SHARED LANGUAGE
SHARED VALUES
SHARED KNOWLEDGE
WHAT IS A COMMUNITY?
THE SANCTUARY MODEL
Trauma‐informed and trauma‐responsive
Whole culture approach
Clear and structured methodology
Evidence‐supported
Context for trauma‐specific treatment
THE FOUR PILLARS
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SHARED KNOWLEDGE
THE SOLID FOUNDATION
Evolutionary neuroscience
Developmental neuroscience
Psychobiology of stress, toxic stress, allostatic load and traumatic stress
Social neuroscience
Group dynamics
Spiritual neuroscience
Healing and Recovery
Resilience
UNIVERSAL PRINCIPLES
Those beliefs about human conduct that are common to human rights
cultures around the world, regardless of gender, ethnicity, religious belief, or
location on the globe..
Those beliefs about human conduct that are common to human rights
cultures around the world, regardless of gender, ethnicity,
religious belief, or location on the globe.
SHARED VALUES
THE SANCTUARY COMMITMENTS
Nonviolence
Emotional Intelligence
Social Learning
Open Communication
Democracy
Social Responsibility
Growth and Change
SHARED VALUES
• Are we morally, socially, psychologically and physically safe with each other?
Nonviolence:
• Do we keep asking questions until we achieve understanding and get the whole story?
Emotional Intelligence:
• Does our system guarantee that each of us learns the maximum knowledge from our mistakes?
Social Learning:
• Are there blocks in our communication network?Open Communication:
• How do we balance the needs of individuals with the needs of the group?
Social Responsibility:
• Does everyone have an opportunity to truly participate?Democracy:
• Do we help people change by honoring their loss and envisioning the future?
Growth and Change:
Nonviolence: Trust
Emotional Intelligence: Recognizing patterns
Social Learning: Constantly learning from failure
Open Communication: Maintain flow of ideas
Social Responsibility: Common goals, common focus
Democracy: Everyone has a contribution to make
Growth and Change: The heart of innovation
THE SANCTUARY MODEL
The Sanctuary Commitments structure the organizational norms that determine the organizational
culture.
SHARED VALUES
THE SANCTUARY COMMITMENTS
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SANCTUARY COMMITMENTS
SHARED VALUES
Nonviolence
Emotional Intelligence
Social Learning
Open Communication
Social Responsibility
Democracy
Growth & Change
BOARD/REGULATOR DECISIONS
LEADERSHIP DECISIONS
DEPARTMENT DECISIONS
TEAM DECISIONS
CLIENT/CAREGIVER
DECISIONS
THE SANCTUARY COMMITMENTS
The defining, characteristic of a flying buttress is that it is not in contact with the wall it supports, like a traditional buttress, and so transmits the lateral forces across the span of intervening space between the wall and the pier.
SHARED VALUES
S.E.L.F.
•WHAT ARE THE SAFETY ISSUES?S
•WHAT ARE THE EMOTIONS?E
•WHAT WILL WE HAVE TO GIVE UP TO CHANGE?L
•WHY CHANGE?F
SHARED LANGUAGE
KEY COMPASS POINTS TO PRODUCE ALIGNMENT FOR ANYBODY, ANYWHERE, ANYTIME
SANCTUARY TOOLKIT
Those beliefs about human conduct that are common to human rights
cultures around the world, regardless of gender, ethnicity, religious belief, or
location on the globe..
SHARED PRACTICE
• more effectively deal with difficult situations
• build community
• develop a deeper understanding of the effects of adversity and trauma
A range of practical skills that enable individuals and organizations to:
Those beliefs about human conduct that are common to human rights
cultures around the world, regardless of gender, ethnicity, religious belief, or
location on the globe..
SHARED MISSION
Children
Adults
Families
Organizations
Systems
Communities
Society
• Universal knowledge about trauma, adversity and its effects with universal precautions.
PRIMARY: Trauma‐informed
• Policies and practices in place to minimize damage and maximize opportunities for healthy growth and development in populations at risk and in the staff who serve them.
SECONDARY: Trauma‐responsive
• Therapeutic interventions that specifically explore the trauma in the initial phases of therapy and then utilize those discoveries as a foundation as the therapy moves into current issues
TERTIARY: Trauma‐specific
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TRAUMA‐INFORMED COMMUNITY TRAUMA‐RESPONSIVE SYSTEMS
TRAUMA‐SPECIFIC TREATMENT TOWARD A TRAUMA-INFORMED PHILADELPHIAhttp://www.drexel.edu/dornsife/practice/center‐for‐public‐health‐practice/toward‐a‐trauma‐informed‐city/
Philadelphia ACEs Task Forcewww.PhiladelphiaACEs.org
CAMPAIGN FOR TRAUMA-INFORMED POLICY AND PRACTICE (CTIPP)www.CTIPP.org
The Sanctuary Modelwww.sanctuaryweb.com
SANDRA L. BLOOM, M.D. ASSOCIATE PROFESSOR,
HEALTH MANAGEMENT AND POLICYDORNSIFE SCHOOL OF PUBLIC HEALTH,
DREXEL UNIVERSITYPHILADELPHIA, PA
WWW.SANCTUARYWEB.COM