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Social Media: An Introduction
Aren GrimshawThe Cornwall Hub - February 2009
Social Media - Introduction
• What is it?• What can it do for me?• Who’s using it?
• How do I learn more?
Social Media – Why?
• Gain new business• Increase customer loyalty• Identify trends / niches
• Promote your business• Manage your reputation• Carry out effective research
• Improve collaboration
Social Media – General Overview
• The ‘Read Write Web’ / Web 2.0• Aided by new technology• Construction of words, pictures, audio & video
• Shared meaning among communities• User Generated Content (UGC)
Social Media – Then and Now
Company
PrintedMarketing
Website
User
User
Company
Web
Social Media – Blogs VLogs Microblogs
Social Media – Social Networks
Social Media – Wikis
Social Media – Doc, Vid and Slide Sharing
Social Media – Social Bookmarking & Tagging
Social Media – Examples
• Business Cornwall• Surfers Against Sewage• Mission Pie
Social Media – Business Cornwall
Social Media – Business Cornwall
RSS
Social Media – Business Cornwall
Social Media – Business Cornwall
Social Media – Business Cornwall
Social Media – Business Cornwall
Social Media – Surfers Against Sewage
Social Media – Surfers Against Sewage
Social Media – Surfers Against Sewage
Social Media – Mission Pie
Social Media – Mission Pie
Social Media - Conclusion
• What is it?• What can it do for me?• Who’s using it?