8/10/2019 ALM201 -Upgrade to SAP Solution Manager 7.1 http://slidepdf.com/reader/full/alm201-upgrade-to-sap-solution-manager-71 1/49 Michael Klöffer, Active Global Support July, 2011 ALM 201 Upgrade to SAP Solution Manager 7.1
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Michael Klöffer, Active Global SupportJuly, 2011
ALM 201Upgrade to SAP Solution Manager 7.1
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Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreemenwith SAP. SAP has no obligation to pursue any course of business outlined in this presentation or todevelop or release any functionality mentioned in this presentation. This presentation and SAP'sstrategy and possible future developments are subject to change and may be changed by SAP at anytime for any reason without notice. This document is provided without a warranty of any kind, eithexpress or implied, including but not limited to, the implied warranties of merchantability, fitness particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in t
document, except if such damages were caused by SAP intentionally or grossly negligent.
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Agenda
SAP Solution Manager Landscape• Landscape Components• SLD / LMDB• Diagnostics Agents & SAP Host Agents
Upgrade of SAP Solution Manager• Roadmap• Preparation
• Performing the Upgrade (or New Installation)• Post-Processing
Performing Post-Upgrade Configuration• Roadmap• Preparation
Lessons learned and more information
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Orchestrate Your Solution with SAP Solution Manager
Run SAPlike a
Factory
A
Ma
SingleSourceof Truth
IntegrationValidation
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Solution Manager Landscape
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Solution Manager Landscape Components
SAP Solution Manager 7.1
Manag
Manag
Ente
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SAP Solution Manager Components on the Client PC
Client PC Components
Access to the Solution Manager withBrowser (Internet Explorer,…)
SAPGui
NetWeaver Business Client
For the different applications, some plugincomponents are needed
Microsoft Silverlight (for Introscope WebView)
Adobe Flash
Java Runtime Environment
BMC Appsight BlackBox
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SAP Solution Manager Components on the Managing System
SAP Solution Manager 7.1
SAPBusiness
Warehouse
CA WilyIntroscope
LMDB SMSYS
Dire
Workcenter
Data Stores
Repositories
Engines
Applications
EFWK CTS+ …
RCA ServiceDesk ChaRM
Managing system components
SAP Solution Manager 7.1Is a dual stack system (ABAP & J2EE)
Includes SAP Business Warehouse
Includes CRM 7.0
Includes a license for CA Wily Introscope
Uses SLD & LMDB for landscape data maintenance
Possible sizing optionsInstallation of SAP BW on separate host
Installation of Wily Introscope Enterprise Manager onseparate host
Sizing of Wily Introscope with Manager of ManagerConcept
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SAP Solution Manager Components On Managed System
Managed System
Diagnostics Agent
ABAP
Central SLD
Wily Host Agent
J2EECommand
Console
OSCommandConsole
ST-PIST-A/PI
(Extractors)
Managed system components
Managed SystemCan be any kind of SAP / non-SAP system
Can include a local SLD (e.g. Process Integration)
Depending on system type (ABAP/Java/…) different agents and pluginsare needed
Agents & PluginsOne Diagnostics Agent per virtual host
Agent applications are managed centrally from Sap Solution Manager system
One SAP Host Agent per physical host
For ABAP systems the plugins need to be installed, depending on themanaged system product (ST-PI and ST-A/PI)
For J2EE / Java and .Net systems, the CA Wily Introscope Byte Code Agent needs to be deployed (can be done from SAP Solution Manager)
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Logical Landscape View
SAP Solution Manager 7.1
SAPBusiness
Warehouse
CA WilyIntroscope
SolarDirectory SMSY LMDB
Workcenter
Data Stores
Repositories
Engines
Applications
EFWK CTS+ …
RCA ServiceDesk ChaRM …
Managed System
Diagnostics Agent
Managed System
Diagnostics Agent
Managed System
Diagnostics Agent
SLD
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SAP Solution Manager 7.1SLD & LMDB
Solution Manager 7.1
Local SLD(use optional)
Central SLD
SMSY LMDB
LMDB implications in 7.1:
Flexible landscape database based ondata model
No local SLD required anymore, but
Full synchronization between Landscand LMDB
Automatic data migration from SMSYthe 7.1 upgrade where needed for theSolution Manager scenarios
With 7.1 SP1 (Ramp-Up Version) thetechnical systems is moved to LMDB
It is planned to move product systemscomponents
Migration
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SAP Solution Manager 7.1Outside Discovery & LMDB
Host B
Host A
DB
IIS
Virt Host A1
Virt Host B1
SolMan Host
OS Info
OS Info
SAP Host Agent
Diagnostics Agent
Diagnostics Agent
SAP Host Agent
Enhances available landscape information in LMDB in SAP So
Manager Support also products where no SLD data supplier is available,
Databases & Operating Systems
Microsoft components
Is aware of virtualization through information from SAP Host A
Works completely automatic with Diagnostics Agents
SAP Solution Manager 7.1
LMDB
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Landscape scenariosWhere to install an agent?
PhyHost2 PhyHost3VHost1 VHost2VHost3
PhyHost1
C1 C2 C3 C4 C
cluster
1 diagnostics agent per managed ‘host’represented by a name: physical or virtual1 SAP HostAgent per physical host1 agent per host supports several managedsystems running on the same named host
C7 C8
SAP Solution Manager
SAP Host Agent
Diagnostics Agent 1
Diagnostics Agent 2
Diagnostics Agent 3
SAP Host Agent
Diagnostics Agent 5
H!
D1
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Using a direct connection to themessage server
No additional configuration stepsnecessaryIs primarily targeted for manual rolloutin small landscapes
Agent can be installed and connectionis available instantaneous
Connecting Agents to the Solution Manager Available connection options
Using the SLD connecti(Agent Candidate Managem
Agent can be installed without access or credentials to the SolManager system
Agent can be provided with neconnection data, even when noconnected to the Solution MansystemStandard when agent is installetogether with SAP NetWeaverproductConnecting the agent to the SoManager system can take up tominutes
Recommendation: Connect the agent duringthe installation directly to the SolutionManager, but also enable the registration inSLD to be able to use the extendedconnection features (available withDiagnostics Agent 7.20)
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Required Agent Versions
Diagnostic Agent• You can use an y version of the Diagnostics Agent (already installed agents do not need to be updated)• The agent applications are updated automatically from the Solution Manager • For new installations use the latest available version of the diagnostics agent from
http://service.sap.com/swdc Browse Download Catalog SAP Technology ComponentsMANAGER SAP SOLUTION MANAGER 7.1 Agents for managed systems
SAP Host Agent• You need to install at least patch level 68 of the SAP Host Agent 7.20.• The installation files are available from http://service.sap.com/swdc Support Packages and P
Browse Download Catalog SAP Technology Components SAP HOST AGENT SAP HO• This is installation procedure is described in SAP Note 1031096
It is recommended to enable the automatic update feature of the SAPHost Agent, so that you can update the Host Agent centrally. This isdescribed in SAP Note 1473974.
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Auto update SAP Host Agent
Automatic Upgrade Process for SAP
HostAgent
1. Host Agent checks regularly in thesubdirectory NEW for a new version
2. Directory can be linked (symbolic links) to acentral file store
3. New SAPHostAgent SAR can be deployedto the central share
4. If new installation files are detected in theupdate directory, the agent upgrades itselfand restarts
SAP Host Agent
/usr/sap/hostctrl/NEW
Regular Check for new installation files
Ce
More information oautomatic update arin SAP Note 14739
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7.0 / 7.01 SR1 7.11 7.20 / 7.02 7
Integrated in NW DVD’s Yes Yes Yes
Standalone Version available No Yes Yes
JVM JDK 1.4.2 SAPJVM SAPJVM
Default System ID / Instance SMD / J98 DAA / SMDA97 DAA / SMDA97
Support for SLD & direct connection(simultaneously) No No Yes
SSL Support No No Yes
SAProuter Support No No Yes
SAP Host Agent neededYes (manual install)(Except for SolMan priorto 7.0EhP1 SP20 usinglocal saposcolbinary)
Yes (manual install) Yes (auto install)
Installation Note 1357812 1234387 1368413 1
Differences of the available Diagnostics Agent Versions
Recommendefor new instal
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Typical Agent Layout
SAP Solution Manager Host
SAP SolutionManager 7.1
WilyIntroscopeEnterpriseManager
DAA 98
SAP HostAgent
SLD Host
SLD
J2EE
ABAP
Managed System Phyiscal Host 1
VHost1 VHost2
Enterprise Portal
DAA 98
IS BC Agent
IS Host Adapter
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Upgrade of SAP SolutionManager
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Preparing for Installation/Upgrade
Installation How Upgrade
Plan implementation of missing software components, agent andpossible restarts for managed systems.
Master GuidePlan implementation of missing software compopossible restarts for managed systems.
Plan user & port availability. Security Guide Plan user & port availability.
Check hardware prerequisites for SAP Solution Manager 7.1 Sizing Guide Check hardware prerequisites for SAP Solution Manager 7.1
Obtain the Installation SoftwareDVD’s or
service.sap.com/swdc
Obtain the Upgrade Software
Install SAP Solution Manager including support package update Inst / Upgr. Guides Upgrade to SAP Solution Manager 7.1
Update SLD Content to latest available version
Connect managed systems to SLD
SWDC / SDNUpdate SLD Content to latest available version
Check the connection of managed systems to SLInstall Diagnostics agent and SAP HostAgent on all managed systems Inst Guides
Install Diagnostics Agent and SAP HostAgent onsystems
Implement missing/latest software requirement on managed systems(ST-A/PI & ST-PI)
service.sap.com/swdc
Implement missing/latest software requirement o(ST-A/PI & ST-PI)
Install Introscope Enterprise Manager Install Diagnostics Agent and Host Agent on all Enterprise Managerhosts
service.sap.com/swdc + Guides
Upgrade Introscope Enterprise Manager Install Diagnostics Agent and Host Agent on all Ehosts
Perform configuration of SAP Solution Manager and managedsystems.
SOLMAN_SETUP
+ add. guides
Perform configuration of SAP Solution Managesystems.
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SAP Solution Manager 7.1Installation/upgrade roadmap
Implement Pre-requisites Implement mismanage
Install SolutionManager
Upgrade SolutionManager; Including
Wily IS EM
Download software from SMP
Perform DeltaConfiguration with
Solman_setup
Repeat managedSystems
configuration for PIsystems
Preparation
Upgrade
Post Processing
UpgradeSAPHostAgent onall managed hosts
Install Diagnostics Agent for DB host
and Wily Hosts
Perform Backup
Run Self-Diagnosis
Install Wily IS EM
Install Diagnostics Agent for all
managed Hosts
Install Diagnostics Agent on Wily Hosts
Restart JavaManaged systems
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SAP Solution Manager 7.1Installation/upgrade roadmap
Implement Pre-requisites Implement mismanage
Install SolutionManager
Upgrade SolutionManager; Including
Wiliy IS EM
Download software from SMP
Perform DeltaConfiguration with
Solman_setup
Repeat managedSystems
configuration for PIsystems
Preparation
Upgrade
Post Processing
UpgradeSAPHostAgent onall managed hosts
InstallDiagnostics
Agent for DBhost and Wily
Hosts
Perform Backup
Run Self-Diagnosis
Install wily IS EM
Install Diagnostics Agent for All
managed Hosts
Install Diagnostics Agent on Wily Hosts
Restart JavaManaged systems
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Hardware pre-requisitesSizing Tool kit
SAP Solution Manager sizing Toolkit provides information on infrastructure requirements includin
SAPs, Memory, Databases and Disk Spaces needed to implement selected ALM scenarios for a setManaged Systems
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Check PrerequisitesIS EM Versions
Upgrade to Introscope EM Version 9.06
• Main change Dynamic change of instrumentation support
Dependencies on the Introscope byte code agent• IS BC Agent 9 support only Java 5 and higher,• Need to deploy BC Agent SCA’s to manage older managed systems running with Java 4
Setup Support• Supports the automatic deployment of the appropriate BC Agent depending on the JVM of the managed
system.
Update with release informa
soon as avail
h k
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Check PrerequesitesUpdate SLD CR Content & Model
LMDB requires some minimun version of the CR Content and the model installed in at least one
connected SLD:• CR Content: latest available• Model Version: minimum 1.6.16, better latest available
To check, open SLD
http://sldhost:sldport/sld
Go to Administration Details Data
Check Note 669669 for furtherinformation on CR Content & Model
I ll i & U d
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Installation & UpgradeWhere To Find The Softwarehttps://service.sap.com/swdc
SAP S l i M 7 1
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SAP Solution Manager 7.1Installation/upgrade roadmap
Implement Pre-requisites Implement mismanage
Install SolutionManager
Upgrade SolutionManager; Including
Wily IS EM
Download software from SMP
Perform DeltaConfiguration with
Solman_setup
Repeat managedSystems
configuration for PIsystems
Preparation
Upgrade
Post Processing
UpgradeSAPHostAgent onall managed hosts
Install Diagnostics Agent for DB host
and Wily Hosts
Perform Backup
Run Self-Diagnosis
Install Wily IS EM
Install Diagnostics Agent for All
managed Hosts
Install Diagnostics Agent on Wily Hosts
Restart JavaManaged systems
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Upgrade UI – Combined ABAP & Java Upgrade
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Upgrade Process Steps Details
Initialization• The upgrade program analyzes your SAP system. On the upgrade GUI, you always see the Monitor tab page and both, the ABAP and the J2EE tab p
Extraction• The required software is extracted.Configuration• In the Configuration roadmap step, you enter all the information required for the upgrade process. This includes the passwords, the preconfiguration
mode, information about software units, add-ons, and Support Packages that you want to include, information about the shadow system and locationthe enhancement package configuration file.
Checks• The upgrade program checks if the operating system and database version of your source release match the requirements of the target release. It also
checks some application-specific requirements.Preprocessing• In the Preprocessing roadmap step, the upgrade program creates the shadow system. This roadmap step requires only few user entries. The runtime o
this roadmap step depends on the preconfiguration mode you have chosen. With preconfiguration mode low resource use , thestep is rather short, since the import of the substitution tables and the shadow system operation both happen during the downtime. With preconfigurmodes standard resource use and high resource use , both the substitution table import and the shadow system operation start during tPreprocessing roadmap step. When the Preprocessing roadmap step is finished and you choose Next, the downtime starts.
Downtime• The Downtime roadmap step runs without any user interaction. The switch to the new system takes place in this roadmap step. The upgrade program
converts application tables and data to match the target release layout. In addition, it switches the SAP kernel.Postprocessing• The upgrade program creates the upgrade evaluation, saves the log files, and prompts you to start with certain follow-up activities.Finalization• The upgrade program removes files and directories that are no longer required and completes the upgrade.
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Installation
Installation is based on SAPinst:1.
Download DVD’s from SAP Marketplace or use latest available version in SAP CD Manager 2. Unpack all DVD’s to local drives on SAP Solution Manager system3. Start SAPinst and follow the procedure
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Performing Post-UpgradeConfiguration
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SAP Solution Manager Configuration with SOLMAN_SETUP
SAP Solution Manager 7.1 is configured using an Automatic Basic Configuration Accessible via transaction code SOLMAN_SETUP Allows an easy, fast and step-by-step configuration of SAP Solution Manager
Single, easy to use wizard fpreparation & basic configuHighly automated configuraIntegrated documentation foEasy access to open tasks aactivitiesConfiguration of all managefrom one central entry poinConfiguration of other scenTechnical Monitoring, Data Management,…
Automatic Basic Configuration
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Automatic Basic ConfigurationUI components
Help Section
Provides detailed ineach step, such as wbe done and what wthe background
Activities
Lists all single activeach step along withdocumentation for t
Log
Shows detailed logs
Navigation
Guided procedure wthe basic configurat
Automatic Basic Configuration
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Automatic Basic ConfigurationConfiguration Roadmap
Prepares the system for the configuration
Needs to be performed fully after a new installation After patches and upgrades needed to update dialog and system users, and assign tappropriate default roles and to implement the appropriate Central Correction Note
System
Preparation
Configures the basic scenarios in SAP Solution Manager (Service Delivery, Issue MEarly Watch Alerts, Maintenance Optimizer, Root Cause Analysis, …)Needs to be performed after new installations and after support packages to perfor
configurationOverview screen tells you which configuration needs update
BasicConfiguration
Connection and configuration of managed systemsSets up SAP Solution Manager Diagnostics to perform Root Cause Analysis on SASolution Manager Creation of Logical Components for managed systems
ManagedSystems
Configuration
SAP Solution Manager Configuration
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SAP Solution Manager ConfigurationOverview Screen
The overview shows the status of the SAP Solution Manager configurationWhich steps of the configuration have been performed when and by whomWhich steps of the configuration needs an update
Check „UpdateFlag “ to see which a
need to be reperfoafter a SP upda
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The new roadmap…
…provides detailed status information for each step of a guided configuration scenario. So you cadecide if a step has been performed successfully or if a reconfiguration is needed for a completeprocedure
Step was performedsuccessfully
Step was performedwith errors (checkand reexecution
needed)
Step was performedwith warnings
(check needed)
Step neebecause of
systemconfigura
SAP Solution Manager Configuration
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SAP Solution Manager ConfigurationSystem preparation: New steps in 7.1
AutomaticCentralCorrectionNote Check
Configurationof neededWebServices
Connect SMDagents toSolutionManager
Install andconfigureSAHostAgent
ConfigureLMDB
Click on the box to
SAP Solution Manager Configuration
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SAP Solution Manager ConfigurationBasic Configuration: New steps in 7.1
CUA Support fall users
Support for IntroscopeInstallation overDiagnostics Agent &Introscope UserManagement
Configuration ofMail/SMS forSolution Managernotification
Click on the box to
SAP Solution Manager Configuration
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S So ut o a age Co gu at oManaged Systems Configuration: New steps in 7.1
Support for all technical systemtypes (incl. selected 3 rd party likeWebsphere)Technical Scenarios (multiplesystems like double stacks)
And standalone databases
Detail- RFC- Conf- Syst- ST-A
Integration of LMDBTechnical Systemmaintenance
ABAP/JAVA double stackscenario are automaticallycreated
Click on the box to
SAP Solution Manager Configuration
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g gManaged Systems Configuration: New steps in 7.1
Create andcheck RFCs forManagedSystems
Assign SMD Agents to ServerName
All Usersmanaged by theWizard
CTS+ and DBAcockpit support
Click on the box to
U di t th IT S i M t
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Upgrading to the new IT Service Management
St d d P ft U g d f IT S i M g t
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Standard Process after Upgrade for IT Service Management
If the customer used only standardwith standard customizing, no maneffort needed, new customizing is new transaction types.
New Guided Procedures for configuration of IT Service
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gManagement in SolMan Setup
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Leasons learned from the Customer Validation, Beta Projects &
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RampUp
Start Landscape Planning early
Prepare a tracking list of managed systems
Get the users and connections opened with the customer before the project starts
Check SLD quality and SW components of the managed systems
Import the latest SLD content in SLD before starting the configuration
Ensure Diagnostics Agents and SAP Host Agent availability before starting
Check profile parameters after installation / upgrade
On Oracle DB’S Update the DB statistics
SolMan Setup Wiki in SDN
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SolMan_Setup Wiki in SDN
http://wiki.sdn.sap.com/wiki/display/SMSETUP/Home
Up to date information on setup and configurationfor SAP Solution Manager 7.1• Landscape Setup• SLD / LMDB• Configuration Procedures• Troubleshooting Guides• …
Additional Information
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Additional Information
Application Lifecycle Management with SAP Solution Manager http://service.sap.com/solutionmanager
SolMan_Setup Wiki in SDNhttp://wiki.sdn.sap.com/wiki/display/SMSETUP
Solution Manager Authorizations Wiki in SDNhttp://wiki.sdn.sap.com/wiki/display/SMAUTH
Guides for SAP Solution Manager (Master Guide, Installation Guides, Upgrade Guides, SecurityGuides, Sizing Toolkit, …)
http://service.sap.com/instguides SAP Solution Manager Release 7.1
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SAP Solution Manager 7.1
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