All I&R is Conversation: Social media for service delivery

All I&R is conversation: Social media for service delivery.Matt Kinshella, 211info, OregonNW AIRS 2012, Seattle, WA

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Matt Kinshella | [email protected] | @mkinshella


All markets are conversations. ^I & R


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Take a few minutes…

to write down the three best examples of social media conversation by social good

organizations.

Brownie points for behavior change examples.



What are information overload challenges you face?

SmallMedium

Large groups

10 minutes


Care/harm Fairness/cheatingLiberty/oppressionLoyalty/betrayalAuthority/subversion Sanctity/degradation


http://www.smartrecruiters.com/



In your group, what are potential, realistic things you can do to bring social aspects to your information?

What are some potential struggles?




Own your own, write a plan for the next 3 months.

Questions and conversations?


Keep the conversation going:• @mkinshella

• [email protected]

• Tweet with the hashtag #NWAIRSConvo

• MattKinshella.com

• https://sites.google.com/site/nwairssocialmedia/ or http://bit.ly/SY0EfJ

mailto:[email protected]

https://sites.google.com/site/nwairssocialmedia/



http://bit.ly/SY0EfJ

http://bit.ly/SY0EfJ

All I&R is Conversation: Social media for service delivery

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