Air Energi - Global Mobility Services

Global Mobility Services

Proud to work with

www.airenergi.com3

ContentsThe Air Energi Difference 4

Global Mobility Services 6

Immigration 8

Mobilisation and Global Employment Services 10

Finance 12

Global Employment Outsourcing 14

International Support 16

Experience Records 17

Case Studies 18

Our Values 20

Regional Headquarters 22

Glo

bal M

ob

ility

www.airenergi.com4

Air Energi is a global workforce solutions company specialising in the energy, process and infrastructure sectors. For more than 35 years, we have provided a comprehensive range of services to help our clients mobilise their workforce anywhere in the world. We can do this by utilising our extensive network of more than 40 offices, without having to rely solely on partner organisations and third parties. This means clients can be confident in receiving consistently high levels of service throughout the world. Through our Global Mobility Services, we can work with you to ensure your workforce is mobilised to where you need it, on time and on budget.

Our Approach

Experience

Our experience of all elements of the mobilisation process, from gaining visas to orientation on arrival, means we are a trusted Global Mobility partner for a range of clients with complex, international mobility requirements.

Expertise

Air Energi employs 150 Global Mobility specialists across the world, ranging from dedicated consultants to finance experts. This means clients can be confident that their Global Mobility needs are being met by teams with vast experience of complying with client policy as well as international laws and regulations.

Compliance

Having been ISO9001 accredited since 1996, Air Energi’s global recruitment processes ensure consistency and compliance regardless of the requirement or location. In addition, we regularly surpass client expectations during audits. Working with Air Energi will mean no unforeseen costs or time delays in the process, and confidence in the quality of the mobilisation support given.

Systems

Our Global Mobility teams integrate seamlessly with our Talent Acquisition specialists so clients can be sure they have access to candidates, and the expertise to mobilise them efficiently to where they need to be.

We utilise the market leading Orion Mobility software system, so clients can be sure that processes are efficient and transparent, with full and tailored service reporting and on-line access available.

The Air Energi Difference

444

Glo

bal

Mo

bili

ty

www.airenergi.com5

Service

In our on-going satisfaction surveys, our services consistently rate highly among our clients and consultants.

• 95% of consultants would work with Air Energi again

• 94% of consultants would recommend Air Energi to friends and colleagues

• 96% of clients would recommend Air Energi to others.

Consultants choose to work with Air Energi because they know we will support them throughout their assignment, and clients trust us to recruit and mobilise talent quickly, safely and compliantly.

Technical ConsultantsPermanent StaffSearch and Selection

ImmigrationMobilisation

FinanceGlobal Employment Services

Global Employment Outsourcing

Recruitment Process OutsourcingSearch and SelectionTalent MappingMarket IntelligenceOutplacementGlobal Employment OutsourcingInsourced Recruitment Solutions PREP (People Risk Evaluation Platform)

ImmigrationMobilisation

FinanceEmployment Services


Global MobilityServices

Technical ConsultantsPermanent StaffSearch and Selection

Recruitment Process OutsourcingSearch and SelectionTalent MappingBenchmarkingOutplacementGlobal Employment Outsourcing

Managed Service ProvisionMulti Discipline TeamsVendor ManagementSingle Source Supply

Project Solutions

TalentAcquisition

Consultancy

Managed Service ProvisionMulti Discipline TeamsVendor ManagementSingle Source Supply

www.airenergi.com6

Global Mobility ServicesAt Air Energi, we understand that finding the right people is only part of the journey to success. Clients need to ensure that they have the right people in the right place at the right time.

Global mobility requirements may be as simple as securing a single visa, or may involve moving hundreds of workers to multiple countries with complex immigration regulations. Whatever is needed, Air Energi’s Global Mobility specialists can help.

We understand the compliance, security and assignment requirements that need to be considered to guarantee that assignees arrive safely on-site when needed.

To offer a full, end-to-end service suite, our Global Mobility Services cover several key areas: immigration, mobilisation and global employment services, and finance.

www.airenergi.com6

17 languages spoken in house - Arabic, Chinese, Dutch, English, French, German, Indonesian, Japanese, Kazakh,

Korean, Malay, Norwegian, Punjabi, Russian, Spanish, Tagalog, Thai

150 in-house Global Mobility specialists

Glo

bal

Mo

bili

ty

www.airenergi.com77

Global MobilityServices

Immigration

Global Employment Services

MobilisationFinance


Glo

bal M

ob

ility

www.airenergi.com8

Immigration can be a highly complex process, involving strict visa controls and complicated migration regulations. Our immigration services simplify the process and reduce any stress by taking the responsibility for all immigration requirements when deploying assignees.

We have 35 years’ experience of managing immigration processes for clients, mitigating the risks of costly delays in getting employees mobilised.

These services are coordinated through our local offices and include:

• Pre-mobilisation preparation and management.

• Attestation/Legalisation of Documents.

• Visas and work permits.

• Local registrations to ensure compliance.

• Exit formalities.

No two immigration scenarios are ever the same and so we ensure that every case is reviewed and managed independently. Our Global Mobility teams work closely with the people being deployed to ensure that their entry in-country is as straightforward and easy as possible.

Immigration

35 years’ experience of navigating complex and changing immigration

and visa requirements.

www.airenergi.com8

Glo

bal

Mo

bili

ty

www.airenergi.com99

One of the most potentially complex areas of theimmigration process is securing visas. We have developed a proven system to ensure that visa applications are processed quickly and efficiently, no matter which countries are involved.

The Visa Process

1) We provide personnel with a starter pack outlining documents and actions required of them and highlighting a point of contact inthe Global Mobility team.

2) We place follow-up calls to support personnel in document gathering, answering queriesand providing interim quality assessments on suitability of available documentation and additional resources e.g.booking a medical.

4) The visa is collected at theappropriate consulate location (this can include securing adispensation to collect the visa from a consulate that is outside of the consultant’s home country).

3) Application forms and relevant documentation are sent to localauthorities for processing.

Glo

bal M

ob

ility

www.airenergi.com10

We understand that mobilising a workforce is not as simple as booking a flight and securing a visa. Moving to an unfamiliar country can be a difficult process, and to ensure it goes as smoothly as possible we offer a range of services to reduce any stresses.

This way, we believe that assignees will be as happy, relaxed and productive as possible.

Mobilisation and Global Employment Services

www.airenergi.com10

Glo

bal

Mo

bili

ty

www.airenergi.com11

Policy Administration and Counselling

• Pre-assignment counselling

• Assignment cost estimates and projections

Origin Services

• Travel coordination services

• Property management

• International shipment of household goods

• Vehicle transportation

• Pet transportation

• Language training

• Inter-cultural training

• Partner employment services

Localisation and Destination Services

• Airport welcome

• Accommodation search

• School search

• Settling-in services

Travel, Rotation and Flight Management Services

• Travel bookings

• Flight booking co-ordination

Host Country and Project Site Safety and Security Training

• Co-ordination and booking of required safety training courses

• Client-consultant liaison regarding security requirements

Security and Emergency Services

• Destination specific safety advice

• Co-ordination and provision of security services if required

• Provision of 24/7 local emergency support line

Repatriation Services

• Host country departure services

• Medical and school records transfer

• De-registration from local authorities

• Bank account closure

• Accommodation lease cancellation

Global Employment Services

• Talent mobility services

• Contract of employment, secondment and contract for services

• Medical insurance, benefits, health screenings and inoculations

• Local permits and licenses

Glo

bal M

ob

ility

www.airenergi.com12

Air Energi is able to provide knowledge and expertise on personal income tax liabilities compliantly in over 50 countries.

Our Global Mobility specialists are trained to understand the local tax and social security requirements of their region. We also engage professional advisors to ensure that the advice that they provide is 100% accurate.

As part of our service we will be responsible for the calculation and payment of local and national income tax and social security payments on behalf of each individual. We will also make sure that this money is deducted from their salary and paid directly to the tax authorities.

Why use Air Energi?

Maintaining an in-house finance and payroll team can be expensive, and clients may not have a permanent base in the country they need to mobilise a workforce to.

Using Air Energi’s Global Mobility services means that clients benefit from a team which understands the local finance requirements, ensuring flexibility and compliance with local regulations. We can provide quality reporting and analytics to allow a transparent and clear picture of finance processing.

This provides clients with a consistent and reliable service, allowing fast and compliant entry into new markets.

Finance

www.airenergi.com12

Glo

bal

Mo

bili

ty

www.airenergi.com13

Payroll instructions and reconciliations

Gross-up services

Tax equalisation

Expense management and payments

Host country and shadow payroll

Year-endcompliance reporting

Our services include:

13

Glo

bal M

ob

ility

www.airenergi.com14

As projects and activity become more international in nature, clients need to know that they not only have the right people on board, but they have them in the right places too.

Air Energi can provide a range of Global Mobility services on an ‘as required’ basis, ranging from visa support to accommodation sourcing. But when a client’s mobilisation needs are more complex and wide reaching, we can act as a fully integrated outsourced Global Employment Organisation.

This means Air Energi can work side-by-side with clients to provide a holistic suite of Global Mobility solutions and take the organisational and administration burden away from in-house teams to manage the entire mobilisation process on their behalf.

As a result, clients experience a coherent and integrated solution which helps mitigate the risks of managing an international workforce.


14www.airenergi.com

Glo

bal

Mo

bili

ty

www.airenergi.com15

Why Outsource?

Increased efficiencies

We have 35 years’ experience of mobilising consultants onto international projects, and are able to navigate often complex immigration and mobilisation processes quickly and efficiently.

Reduced costs

By outsourcing global employment activities to Air Energi, clients benefit from working with a single entity for all mobilisation requirements while removing the need to maintain an often expensive in-house team.

Enter new markets quickly

Engaging Air Energi as an outsourced Global Employment Organisation means clients benefit from our network of 40 offices and extended group of partner agencies in countries around the world. This allows entry into new markets without the need for establishing local entities.

Remain compliant, reduce risk

It is important that a workforce is not only mobilised quickly, but also legally and compliantly. Our on-the-ground experience and in-depth knowledge of local regulations and requirements mean that clients can be confident that their workforce is being managed in accordance with the law, wherever it is operating.

Accurate and reliable payroll

For clients with an international workforce, keeping track of international payroll requirements, such as income tax, and actually delivering pay in multiple locations, can be a real challenge. Outsourcing this to Air Energi means your workers will be paid accurately, on time and in accordance with local tax regulations, no matter where they are located.

Single point of contact

Engaging Air Energi as an outsourced Global Mobility organisation gives clients one contact for all enquiries, increasing efficiency and ensuring any issues are dealt with quickly without the need to engage multiple stakeholders.

As a client’s outsourced Global Employment Organisation, Air Energi can manage:

Immigration Mobilisation and Employment Services

Financeand Payroll

Glo

bal M

ob

ility

www.airenergi.com16

International SupportIn a global marketplace, clients need a workforce partner that is as international as they are.

Our global footprint, built over 35 years around our extensive experience in the oil and gas industry, means we can support clients and provide Global Mobility Services in every region of the world. We operate both in mature markets and more remote, less developed locations.

Our strength lies in employing highly trained Global Mobility Specialists and in investing locally in people.

This ensures that we have dedicated staff with in-depth local knowledge and experience to mobilise the best talent, no matter where it is located.

Our extensive network means we can provide Global Mobility Services anywhere in the world.

Angola

NewZealand

Bahrain Canada France Indonesia

Iraq Italy Japan Kazakhstan Kuwait Malaysia Mozambique Holland

Australia

Nigeria Norway

Papua NewGuinea Qatar Russia

Saudi Arabia Singapore

SouthKorea Tanzania Thailand

United Arab Emirates

United Kingdom

United States

ChinaRepublic of CongoAlgeria Brazil Colombia

Glo

bal

Mo

bili

ty

www.airenergi.com17

Experience Records

Client Date Project Location Service Description

ExxonMobil 2003 - present Global including PNG, Nigeria, Angola, Iraq and many Western Countries

800+ deployments via Global Enterprise Contract covering full range of Global Mobility services delivered compliantly in over 30 countries.

WorleyParsons 2009 - present Canada: Edmonton, Calgary and St. Johns

Managed the immigration of over 300 personnel from overseas to Canada.

Schlumberger 2007 - present Papua New Guinea

Full range of Global Mobility Services delivered for over 100 personnel.

Shell 2013 - present Kazakhstan Managed the work permit and visa acquisition and subsequent mobilisation and payroll for 82 personnel.

ConocoPhillips 2013 - present North Sea (Jasmine Project). UK, Spain, Italy, UAE, APAC

Full service support for project management team of 100+ roster management for a team of 150 commissioning specialists offshore helicopter deployments.

Talisman 2011 - present Canada, Peru, Australia, UK and Norway

Supporting Talisman’s projects across the globe compliantly.

Chiyoda 2013 Australia Deployed a team of Indonesian Nationals on behalf of Chiyoda from Japan to Australia for FAT testing on PNG LNG project in Papua New Guinea.

Total 2012 - present Kuala Lumpur, Malaysia

Service provided to Senior Management team of Total to enable them to work compliantly in Malaysia for the duration of a major exploration program.

Honeywell Process Solutions

2012 - present Papua New Guinea

Service delivered to 50+ non-PNG nationals to conduct process control systems installation on PNG LNG project.

Falck 2013 - present KOMO Airfield/ Hides Gas Conditioning Plant/ PNGLNG

PNG - various locations

AE supporting an emergency response company in PNG through the mobilisation of all contract personnel; including visa and work permit collaboration, submission and management, payroll and PNG tax remittance, the transport and logistics of all PPE as well as flight management.

Decmil 2013 - present Manus Island Facility

PNG The provision of global mobility services includiing immigration, payroll and host country tax remittance for personnel required in Papua New Guinea for a large-scale infrastructure project. AE also supported the mobilisation of Decmil’s subcontractors.

Cobalt 2014 - present Cameia (Angola) FPSO

Malaysia and Singapore

Corporate representation, lease management, local payrolling, immigration, taxation and recruitment services.

Huawei 2015 - present Vodaphone Qatar - possibly UAE, expanding into Bahrain, Kuwait & Saudi

GM, on boarding, visa, work permits.

Glo

bal M

ob

ility

www.airenergi.com18

Air Energi provides perfect framework for mobilising high volumes of staff from India to Canada

Background

WorleyParsons is a leading provider of professional services to the resources and energy sectors. They deliver engineering, procurement and construction management services to support projects globally. WorleyParsons has been a key client for Air Energi in several regions for almost a decade.

Challenge

In 2012 WorleyParsons engaged Air Energi to support the mobilisation and onboarding of 60 engineering personnel and their families from India. Our Global Mobility teams were required to negotiate contracts, manage immigration, ensure local taxes and payments were arranged and that consultants were supported in-country.

Air Energi Solution

Air Energi provided the following Global Mobility services to WorleyParsons’ consultants:

• Immigration LMO / Visa / work permit processing and sponsorship for all personnel and dependents. Support against subsequent permanent residency

• Employment Services Local employment contracts, statutory and benefit management.

• Income Taxes & Social Local payroll and income Payments taxes paid on behalf of personnel.

• Destination Services Meet and greet, accommodation and local transport, schooling assistance for children, driver’s license conversion, in-country set up for banking, healthcare, and related services.

Result

The management of this project was recognised as being such a success that WorleyParsons engaged Air Energi to support their Indian consultants who were with another agency. By outsourcing all host country employment obligations to Air Energi, WorleyParsons was able to realise significant cost savings whilst maintaining full compliance. We remain their sole provider of support for international consultants to this office based on our performance on this project.

18

Case StudiesG

lob

al M

ob

ility

www.airenergi.com19

Air Energi supports world-leading IOC to support consultants in Asia

Background

Total is a French multinational integrated oil and gas company. They have 97,000 employees globally and sales exceeding €200 billion. Total have operations in 130 countries and are the world’s fifth-ranked publically traded international oil company.

Challenge

Total approached Air Energi in Kuala Lumpur in 2012 to support two project teams consisting of 20 personnel and their families. The teams were due to take up assignment in Malaysia on the Ichthys project in Australia and the Maharaja Lela project in Brunei. Although the teams were already working for Total in other locations, they required the structure in-country to work compliantly and safely in order to work on the projects in Brunei and Malaysia.

Air Energi Solution

Air Energi provided the following Global Mobility services from Kuala Lumpur:

• Immigration Visa / work permit processing and sponsorship for all personnel and dependents pass arrangement as and when necessary.

• Employment Services Local employment contracts, statutory and benefit management (locals only).

• Income Taxes & Social Local payroll and income Payments taxes paid on behalf of personnel.

• Destination Services Meet and greet, accommodation and local transport, schooling for children, drivers license conversion, event management.

Result

For over one year, Air Energi acted as a sole supplier to Total on this project. Due to our operational footprint in the region, Total was able to engage with one agency who could provide the full suite of services allowing for improved efficiencies and cost management.

This approach enabled the smooth, safe and compliant mobilisation and ongoing support of personnel and their families through the lifecycle of the projects.

19

Glo

bal M

ob

ility

www.airenergi.com20

Our ValuesWhat makes Air Energi stand out is our dedication to our core values. To be the people services partner of choice we underpin our business and the way that we operate with our values: Safe; Innovative; Passionate; Pragmatic; Knowledgeable; Inclusive and We Deliver. Our values apply to everyone from our CEO to the specialists providing our services. They ensure that we deliver an outstanding level of service and maintain high standards throughout everything that we do. Not only are our core values there for our employees but they also act as a promise to our clients and consultants in all countries that we operate in.

Business Code of Conduct

Our Business Code of Conduct governs how Air Energi carries out its business affairs across the world. We are committed to complying with all applicable legal requirements and the ethical/conduct standards set out in this code wherever we operate.

Our Mission

“To be the trusted people services partner of choice for clients, consultants and candidates engaged in the global energy, process and infrastructure industries.”

Our Vision

“We will deliver against our financial objectives through the quality of our people and services; expanding global reach; market knowledge and relationships with our clients, consultants and candidates.”

www.airenergi.com20

Glo

bal

Mo

bili

ty

www.airenergi.com21

Our Core Values

Our overriding concern at all times is to ensure the safety of personnel deployed. Much of what we do is pre-emptive in creating the right framework and conditions for safe deployment but also to provide an essential safety net should anything go wrong.

We are continually developing and improving our already comprehensive range of services. Our structure and communication processes allow us to innovate in one part of the world and copy successful implementation and delivery across the globe.

Pragmatism comes from competency and common sense. The experience of our teams is second to none. We know what to do, how to do it and if we still can’t find a solution we know who to ask!

Spend a day in an Air Energi office and you will come away with an overwhelming sense of individuals caring about what they do and how they can make other people’s lives that bit easier. It’s the little things that matter. Ask anyone deployed by Air Energi and they will always say the same.

We work collaboratively with our clients throughout every stage of a project to ensure that we are aligned to the same goals and objectives at all times. Our clear, open and honest approach is essential to a successful outcome for both our clients and consultants.

From the subtleties of local culture to the intimate knowledge of local taxation and employment law. It is our accumulated and shared wisdom which gives comfort to our clients that risks will be mitigated.

InclusiveEngaging, consultative and respectful

InnovativeForward thinking, pioneering

PragmaticProblem solving in a realistic way

PassionateStrong belief and care in what we do

SafeSafety is never compromised

KnowledgeableWell informed and insightful

We DeliverWe do what we say we will do











































Whether it is fast mobilisation/Demobilisation, accuracy of payroll, acquisition of a work permit, or sourcing the right person for a position in a tight deadline, our global mobility, recruitment and finance teams will and do deliver and surpass expectation every day.

Glo

bal M

ob

ility

www.airenergi.com22

UK, Europe & Africa 4th Floor, Delphian HouseRiverside, New Bailey StreetManchesterUnited KingdomM3 5FS Phone: +44 870 112 9444Fax: +44 870 112 [email protected]

AmericasSuite 3406002 Rogerdale RdHoustonUnited States77072 Phone: +1 281 983 3464Fax: +1 281 983 [email protected]

Asia Pacific06-03/04 High Street Centre1 North Bridge RoadSingapore179094 Phone: +65 6511 1060Fax: +65 6511 [email protected]

AustralasiaLevel 8, Riverquarter Building, 46 Edward Street,BrisbaneAustralia4000 Phone: +61 7 3056 [email protected]

Middle East & Central Asia3rd floor, Qatar First Investment Bank / Al Jazeera Finance BuildingPO Box 2953C Ring RoadDohaQatarPhone: +974 4451 9917Fax: +974 4451 9907 [email protected]

Regional HeadquartersG

lob

al M

ob

ility

www.airenergi.com

Glo

bal M

ob

ility

www.airenergi.com

Air Energi - Global Mobility Services

Documents

global mobility services

global mobility teams

global mobility specialists

global mobility needs

air energi difference

expertise air energi

range of clients

mobilisation process