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Advances in Intelligent Systems and Computing 569 Álvaro Rocha Ana Maria Correia Hojjat Adeli Luís Paulo Reis Sandra Costanzo Editors Recent Advances in Information Systems and Technologies Volume 1
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Advances in Intelligent Systems and Computing 569 Álvaro ... · Advances in Intelligent Systems and Computing Volume 569 Series editor Janusz Kacprzyk, Polish Academy of Sciences,

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Page 1: Advances in Intelligent Systems and Computing 569 Álvaro ... · Advances in Intelligent Systems and Computing Volume 569 Series editor Janusz Kacprzyk, Polish Academy of Sciences,

Advances in Intelligent Systems and Computing 569

Álvaro RochaAna Maria CorreiaHojjat AdeliLuís Paulo ReisSandra Costanzo Editors

Recent Advances in Information Systems and TechnologiesVolume 1

Page 2: Advances in Intelligent Systems and Computing 569 Álvaro ... · Advances in Intelligent Systems and Computing Volume 569 Series editor Janusz Kacprzyk, Polish Academy of Sciences,

Advances in Intelligent Systems and Computing

Volume 569

Series editor

Janusz Kacprzyk, Polish Academy of Sciences, Warsaw, Polande-mail: [email protected]

Page 3: Advances in Intelligent Systems and Computing 569 Álvaro ... · Advances in Intelligent Systems and Computing Volume 569 Series editor Janusz Kacprzyk, Polish Academy of Sciences,

About this Series

The series “Advances in Intelligent Systems and Computing” contains publications on theory,applications, and design methods of Intelligent Systems and Intelligent Computing. Virtuallyall disciplines such as engineering, natural sciences, computer and information science, ICT,economics, business, e-commerce, environment, healthcare, life science are covered. The listof topics spans all the areas of modern intelligent systems and computing.

The publications within “Advances in Intelligent Systems and Computing” are primarilytextbooks and proceedings of important conferences, symposia and congresses. They coversignificant recent developments in the field, both of a foundational and applicable character.An important characteristic feature of the series is the short publication time and world-widedistribution. This permits a rapid and broad dissemination of research results.

Advisory Board

Chairman

Nikhil R. Pal, Indian Statistical Institute, Kolkata, Indiae-mail: [email protected]

Members

Rafael Bello Perez, Universidad Central “Marta Abreu” de Las Villas, Santa Clara, Cubae-mail: [email protected]

Emilio S. Corchado, University of Salamanca, Salamanca, Spaine-mail: [email protected]

Hani Hagras, University of Essex, Colchester, UKe-mail: [email protected]

László T. Kóczy, Széchenyi István University, Győr, Hungarye-mail: [email protected]

Vladik Kreinovich, University of Texas at El Paso, El Paso, USAe-mail: [email protected]

Chin-Teng Lin, National Chiao Tung University, Hsinchu, Taiwane-mail: [email protected]

Jie Lu, University of Technology, Sydney, Australiae-mail: [email protected]

Patricia Melin, Tijuana Institute of Technology, Tijuana, Mexicoe-mail: [email protected]

Nadia Nedjah, State University of Rio de Janeiro, Rio de Janeiro, Brazile-mail: [email protected]

Ngoc Thanh Nguyen, Wroclaw University of Technology, Wroclaw, Polande-mail: [email protected]

Jun Wang, The Chinese University of Hong Kong, Shatin, Hong Konge-mail: [email protected]

More information about this series at http://www.springer.com/series/11156

Page 4: Advances in Intelligent Systems and Computing 569 Álvaro ... · Advances in Intelligent Systems and Computing Volume 569 Series editor Janusz Kacprzyk, Polish Academy of Sciences,

Álvaro Rocha • Ana Maria CorreiaHojjat Adeli • Luís Paulo ReisSandra CostanzoEditors

Recent Advancesin Information Systemsand TechnologiesVolume 1

123

Page 5: Advances in Intelligent Systems and Computing 569 Álvaro ... · Advances in Intelligent Systems and Computing Volume 569 Series editor Janusz Kacprzyk, Polish Academy of Sciences,

EditorsÁlvaro RochaDEI/FCTUniversidade de CoimbraCoimbra, Baixo MondegoPortugal

Ana Maria CorreiaNova IMSUniversidade Nova de LisboaLisboaPortugal

Hojjat AdeliCollege of EngineeringThe Ohio State UniversityColumbus, OHUSA

Luís Paulo ReisDSI/EEUMUniversidade do MinhoGuimarãesPortugal

Sandra CostanzoDIMESUniversità della CalabriaArcavacata di RendeItaly

ISSN 2194-5357 ISSN 2194-5365 (electronic)Advances in Intelligent Systems and ComputingISBN 978-3-319-56534-7 ISBN 978-3-319-56535-4 (eBook)DOI 10.1007/978-3-319-56535-4

Library of Congress Control Number: 2017935844

© Springer International Publishing AG 2017This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or partof the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations,recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmissionor information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilarmethodology now known or hereafter developed.The use of general descriptive names, registered names, trademarks, service marks, etc. in thispublication does not imply, even in the absence of a specific statement, that such names are exempt fromthe relevant protective laws and regulations and therefore free for general use.The publisher, the authors and the editors are safe to assume that the advice and information in thisbook are believed to be true and accurate at the date of publication. Neither the publisher nor theauthors or the editors give a warranty, express or implied, with respect to the material contained herein orfor any errors or omissions that may have been made. The publisher remains neutral with regard tojurisdictional claims in published maps and institutional affiliations.

Printed on acid-free paper

This Springer imprint is published by Springer NatureThe registered company is Springer International Publishing AGThe registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Page 6: Advances in Intelligent Systems and Computing 569 Álvaro ... · Advances in Intelligent Systems and Computing Volume 569 Series editor Janusz Kacprzyk, Polish Academy of Sciences,

Preface

This book contains a selection of papers accepted for presentation and discussion at The2017 World Conference on Information Systems and Technologies (WorldCIST’17).This conference had the support of the IEEE Systems, Man, and Cybernetics Society,AISTI (Iberian Association for Information Systems and Technologies/AssociaçãoIbérica de Sistemas e Tecnologias de Informação), ISCAP (School of Accounting andAdministration of Porto/Instituto Superior de Contabilidade e Administração do Porto),and GIIM (Global Institute for IT Management). It took place at Porto Santo Island,Madeira, Portugal, during April 11–13, 2017.

The World Conference on Information Systems and Technologies (WorldCIST)is a global forum for researchers and practitioners to present and discuss recentresults and innovations, current trends, professional experiences, and challenges ofmodern information systems and technologies research, technological development,and applications. One of its main aims is to strengthen the drive towards a holisticsymbiosis between academy, society and industry. WorldCIST’17 built on thesuccesses of WorldCIST’13, held at Olhão, Algarve, Portugal; WorldCIST’14 heldat Funchal, Madeira, Portugal; WorldCIST’15 held at São Miguel, Azores,Portugal; and WorldCIST’16 which took place at Recife, Pernambuco, Brazil.

The Program Committee of WorldCIST’17 was comprised of a multidisciplinarygroup of experts and those who are intimately concerned with information systems andtechnologies. They have had the responsibility for evaluating, in a ‘blind review’process, the papers received for each of the main themes proposed for the conference:(A) Information and Knowledge Management; (B) Organizational Models andInformation Systems; (C) Software and Systems Modeling; (D) Software Systems,Architectures, Applications and Tools; (E) Multimedia Systems and Applications;(F) Computer Networks, Mobility and Pervasive Systems; (G) Intelligent and DecisionSupport Systems; (H) Big Data Analytics and Applications; (I) Human-ComputerInteraction; (J) Ethics, Computers & Security; (K) Health Informatics; (L) InformationTechnologies in Education; (M) Information Technologies in Radiocommunications.

v

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WorldCIST’17 also included workshop sessions taking place in parallel with theconference ones. Workshop sessions covered themes such as: (i) ManagingAudiovisual Mass Media (governance, funding, and innovation) and MobileJournalism, (ii) Intelligent and Collaborative Decision Support Systems for ImprovingManufacturing Processes, (iii) Educational and Serious Games, (iv) Emerging Trendsand Challenges in Business Process Management, (v) Social Media World Sensors,(vi) Information Systems and Technologies Adoption, (vii) Technologies in theWorkplace - Use and Impact on Workers, (viii) Healthcare Information SystemsInteroperability, Security and Efficiency, (ix) New Pedagogical Approaches withTechnologies, (x) ICT solutions with Unmanned Aircraft Vehicles, (xi) Internet ofThings for Health, (xii) Pervasive Information Systems.

WorldCIST’17 received about 400 contributions from 51 countries around theworld. The papers accepted for presentation and discussion at the Conference arepublished by Springer (this book) and by AISTI (one issue in the Journal ofInformation Systems Engineering & Management) and will be submitted forindexing by ISI, EI-Compendex, Scopus, DBLP and/or Google Scholar, amongothers. Extended versions of selected best papers will be published in relevantjournals, mainly SCI/SSCI and Scopus indexed journals.

We acknowledge all that contributed to the staging of WorldCIST17 (authors,committees, workshop organizers, and sponsors). We deeply appreciate theirinvolvement and support that was crucial for the success of WorldCIST’17.

Porto Santo Island Álvaro RochaApril 2017 Ana Maria Correia

Hojjat AdeliLuís Paulo ReisSandra Costanzo

vi Preface

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Organization

Conference

General Chair

Álvaro Rocha University of Coimbra, Portugal

Co-chairs

Ana Maria Correia University of Sheffield, UKHojjat Adeli The Ohio State University, USALuis Paulo Reis University of Minho, PortugalSandra Costanzo University of Calabria, Italy

Advisory Committee

Chris Kimble KEDGE Business School & MRM, UM2, Montpellier,France

Cihan Cobanoglu University of South Florida Sarasota-Manatee, USAEnes Sukic UIKTEN, SerbiaEugene Spafford Purdue University, USAEva Onaindia Universidad Politecnica de Valencia, SpainFrank Schweitzer ETH Zurich, Chair of Systems Design, SwitzerlandGeoffrey Fox Indiana University, USAGuy Pujolle Université Pierre et Marie Curie, FranceJanusz Kacprzyk Polish Academy of Sciences, PolandJean-Claude Thill University of North Carolina at Charlotte, USAJeroen van den Hoven Delft University of Technology, the NetherlandsJoão Tavares University of Porto, Portugal

vii

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Jon Hall The Open University, UKKarl Stroetmann Empirica Communication & Technology Research,

GermanyLadislav Hluchy Slovak Academy of Sciences, SlovakiaMarcelo Mendonça

TeixeiraFederal Rural University of Pernambuco, Brazil

Nitish Thakor Johns Hopkins University, USAPéter Kacsuk University of Westminster, UKRobert Kauffman Singapore Management University, SingaporeRoger Owen Swansea University, UKSajal Das Missouri University of Science and Technology, USASalim Hariri The University of Arizona, USAWim Van Grembergen University of Antwerp, BelgiumWitold Pedrycz University of Alberta, CanadaXindong Wu University of Vermont, USAZahir Irani Brunel University London, UK

Program Committee

Abdulla Al-Kaff Carlos III University of Madrid, SpainAdrian Florea ‘Lucian Blaga’ University of Sibiu, RomaniaAdriana Fernandes ISCTE-IUL, PortugalAgostinho de Sousa

PintoISCAP/IPP, Portugal

Aguilar Alonso Universidad Politecnica de Madrid, SpainAhmed El Oualkadi Abdelmalek Essaadi University, MoroccoAlberto Freitas University of Porto, PortugalAlessio Ferrari CNR ISTI, ItalyAlan Ramirez-Noriega Universidad Autonoma de Baja California, MexicoAlexandre Varão University New Atlântica, PortugalAlexandru Vulpe University Politehnica of Bucharest, RomaniaAlmiz Souza e Silva

NetoIFPB, Brazil

Alvaro Arenas IE Business School, SpainAnabela Tereso Universidade do Minho, PortugalAnacleto Correia CINAV, PortugalAndré Marcos Silva Centro Universitário Adventista de São Paulo, BrazilAnkit Patel University of Jeddah, Saudi ArabiaAntonio Jiménez-Martín Universidad Politécnica de Madrid, SpainAntonio Pereira Polythechnic of Leiria, PortugalArmando Mendes University of the Azores, PortugalArsénio Reis University of Trás-os-Montes e Alto Douro, PortugalBabak Darvish Rouhani Payame Noor University, IranBernard Grabot LGP-ENIT, France

viii Organization

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Benedita Malheiro Polytechnic of Porto, PortugalBorja Bordel Technical University of Madrid, SpainCarla Pinto Polytechnic of Porto, PortugalCarlos Costa ISCTE-IUL, PortugalCatherine Garbay Laboratoire d’Informatique de Grenoble, FranceCédriz Gaspoz University of Applied Sciences Western Switzerland,

SwitzerlandCengiz Acarturk Orta Dogu Teknik Universitesi, TurkeyChristophe Strobbe Hochschule der Medien, GermanyChristos Bouras University of Patras, GreeceCiro Martins Universidade de Aveiro, PortugalCláudio Sapateiro Polytechnic of Setúbal, PortugalCristian García Bauza PLADEMA-UNICEN-CONICET, ArgentinaCristian Mateos ISISTAN-CONICET, ArgentinaDalila Durães Polythechnic of Porto, PortugalDaniel Castro Silva University of Porto, PortugalDavid Cortés-Polo COMPUTAEX Foundation, SpainDorgival Netto Universidade Federal de Pernambuco, BrazilEdita Butrimė Lithuanian University of Health Sciences, LithuaniaEdna Dias Canedo University of Brasilia, BrazilEduardo Santos Pontifical Catholic University of Paraná, BrazilEduardo Zurek Universidad del Norte, ColombiaEgil Ginters Riga Technical University, LatviaElionai Moura Cordeiro Universidade Federal do Rio Grande do Norte, BrazilEmiliano Reynares CONICET, ArgentinaFabio Galatioto Transport Systems Catapult, UKFarhan Siddiqui CanadaFatima Ouzayd ENSIAS, MoroccoFernando Bobillo University of Zaragoza, SpainFernando Moreira Universidade Portucalense, PortugalFernando Reinaldo

RibeiroPolytechnic of Castelo Branco, Portugal

Filipe Portela University of Minho, PortugalFilipe Sá Polythechnic of Coimbra, PortugalFionn Murtagh University of Derby, UKFloriano Scioscia Politecnico di Bari, ItalyFrancesco Bianconi Università degli Studi di Perugia, ItalyFrederico Branco University of Trás-os-Montes e Alto Douro, PortugalGeorge Suciu University Politehnica of Bucharest, RomaniaGilvandenys Sales Instituto Federal de Educação, Ciência e Tecnologia

do Ceará, BrazilGonçalo Paiva Dias Universidade de Aveiro, PortugalGoreti Marreiros ISEP/GECAD, PortugalHabiba Drias USTHB, AlgeriaHartwig Hochmair University of Florida, USA

Organization ix

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Hatem Ben Sta University of Tunis at El Manar, TunisiaHector Fernando Gomez

AlvaradoUniversidad Técnica Particular de Loja, Ecuador

Hélia Guerra University of the Azores, PortugalHenrique da Mota

SilveiraUniversity of Campinas, Brazil

Hing Kai Chan University of Nottingham Ningbo, ChinaHugo Paredes Universidade de Trás-os-Montes e Alto Douro,

PortugalIna Schiering Ostfalia University of Applied Sciences, GermanyIsabel Lopes Politécnico de Bragança, PortugalIsabel Pedrosa Coimbra Business School, PortugalIvan Lukovic University of Novi Sad, SerbiaJ. Joao Almeida Universidade do Minho, PortugalJames Njenga University of the Western Cape, South AfricaJason Ding Hewlett Packard Enterprise, USAJean Robert Kala

KamdjougCatholic University of Central Africa, Cameroon

Jezreel Mejia Centro de Investigación en Matemáticas (CIMAT),Mexico

Jie Zeng Tsinghua University, ChinaJoão Carlos Silva Polytechnic of Cávado and Ave, PortugalJoão Manuel

R.S. TavaresUniversidade do Porto, Portugal

Jorge Esparteiro Garcia Polytechnic of Viana do Castelo, PortugalJorge Gomes Universidade de Lisboa, PortugalJorge Oliveira e Sá University of Minho, PortugalJongpil Jeong Sungkyunkwan University, South KoreaJosé Luís Herrero

AgustínUniversity of Extremadura, Spain

José Luís Reis Instituto Universitário da Maia, PortugalJosé M. Parente de

OliveiraAeronautics Instittue of Technology, Brazil

José Martins University of Trás-os-Montes e Alto Douro, PortugalJose Vasconcelos University New Atlântica, PortugalJosé Luís Pereira Universidade do Minho, PortugalJukai Li The College of New Jersey, USAJulie Dugdale University Grenoble Alps, FranceJustin Dauwels NTU, SingaporeKashif Saleem King Saud University, Saudi ArabiaKevin Ho University of Guam, GuamKhalid Benali Université de Lorraine, FranceKorhan Günel Adnan Menderes University, TurkeyKrzysztof Wolk Polish-Japanese Academy of Information Technology,

Poland

x Organization

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Kuan Yew Wong Universiti Teknologi Malaysia, MalaysiaLaurentiu Boicescu E.T.T.I. U.P.B., RomaniaLea Skorin-Kapov University of Zagreb, CroatiaLeonardo Botega UNIVEM, BrazilLibo Li IESEG School of Management, FranceLina Rao University of the West Indies, JamaicaLorenz Diener University of Bremen, GermanyLorenzo Capra Università Degli Studi Di Milano, ItalyLuis Gomes Universidade Nova Lisboa, PortugalLuis Mendes Gomes University of the Azores, PortugalLuís Silva Rodrigues Polythechnic of Porto, PortugalMahesh Raisinghani Texas Woman University, USAManuel Mazzara Innopolis University, RussiaManuel Perez-Cota University of Vigo, SpainManuel Silva ISEP, PortugalMarcelo Mendonça

TeixeiraUFRPE, Brazil

Maria José Sousa Universidade Europeia, PortugalMarijana

Despotović-ZrakićUniversity of Belgrade, Serbia

Mário Antunes Polytechnic of Leiria, PortugalMarius Vochin E.T.T.I. U.P.B., RomaniaMaristela Holanda University of Brasilia, BrazilMartin Henkel Stockolm University, SwedenMartín López-Nores University of Vigo, SpainMartin Zelm InterOP-VLab, BelgiumMawloud Mosbah University 20 Août 1955 of Skikda, AlgeriaMichele Ruta Politecnico di Bari, ItalyMiguel Antonio

SovierzoskiFederal University of Technology, Brazil

Mijalche Santa Ss Cyril and Methodius University, MacedoniaMichal Kvet University of Zilina, SlovakiaMikael Snaprud UiA, NorwayMircea Georgescu Cuza University of Iasi, RomaniaMirna Muñoz Centro de Investigación en Matemáticas (CIMAT),

MexicoMiroslav Bures Czech Technical University in Prague, Czech RepublicMohammed Serrhini University Mohammed First Oujda, MoroccoMokhtar Amami Royal Military College of Canada, CanadaMunir Majdalawieh Zayed University, United Arab EmiratesMu-Song Chen Da-Yeh University, TaiwanNatalia Miloslavskaya National Research Nuclear University MEPhI, RussiaNelson Rocha University of Aveiro, PortugalNicolai Prokopyev Kazan Federal University, Russia

Organization xi

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Noemi EmanuelaCazzaniga

Politecnico di Milano, Italy

Nuno Melão Polytechnic of Viseu, PortugalNuno Octávio

FernandesPolythechnic of Castelo Branco, Portugal

Patricia Zachman Universidad Nacional del Chaco Austral, ArgentinaPaula Alexandra Rego Politécnico de Viana do Castelo, PortugalPaula Viana Polytechnic of Porto, PortugalPaulo Maio Polytechnic of Porto, PortugalPaulo Novais Universidade do Minho, PortugalPaweł Karczmarek The John Paul II Catholic University of Lublin, PolandPedro Henriques Abreu University of Coimbra, PortugalPedro Sousa University of Minho, PortugalRadu-Emil Precup Politehnica University of Timisoara, RomaniaRahim Rahmani Stockholm University, SwedenRamayah T. Universiti Sains Malaysia, MalaysiaRamiro Gonçalves University of Trás-os-Montes e Alto Douro, PortugalRamon Alcarria Technical University of Madrid, SpainRasha Abou Samra Higher Colleges of Technology, United Arab EmiratesReyes Juárez-Ramírez Universidad Autonoma de Baja California, MexicoRoger Bons FOM University of Applied Sciences, GermanyRoman Popp TU Wien, AustriaRui Jose University of Minho, PortugalRui Pitarma Polytechnic Institute of Guarda, PortugalRui Silva Moreira University Fernando Pessoa, PortugalRustam Burnashev Kazan Federal University, RussiaSalama Mostafa Universiti Tenaga Nasional, MalaysiaSami Habib Kuwait University, KuwaitSamuel Ekundayo Eastern Institute of Technology, New ZealandSamuel Fosso Wamba Toulouse Business School, FranceSergio Albiol-Pérez University of Zaragoza, SpainSilviu Vert Politehnica University of Timisoara, RomaniaSlawomir Zolkiewski Silesian University of Technology, PolandSorin Zoican Politehnica University of Bucharest, RomaniaStanisław Drożdż Cracow University of Technology, PolandStefan Pickl UBw München, GermanyStephane Roche Université Laval, CanadaStuart So The University of Melbourne, AustraliaTatiana Antipova Perm State University, RussiaThomas Rist University of Applied Sciences Augsburg, GermanyThomas Weber EPFL, SwitzerlandTzung-Pei Hong National University of Kaohsiung, TaiwanVandana Shreenivas

BhatSDMCET, India

Victor Alves University of Minho, Portugal

xii Organization

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Victor Georgiev Kazan Federal University, RussiaVida Melninkaite Vytautas Magnus University, LithuaniaVilma Villarouco Federal University of Pernambuco, BrazilVitalyi Igorevich

TalaninZaporozhye Institute of Economics & Information

Technologies, UkraineVittoria Cozza Polytechnic University of Bari, ItalyWolf Zimmermann Martin Luther University Halle-Wittenberg, GermanyYair Wiseman CBar-Ilan University, IsraelYuhua Li University of Salford, UKYuwei Lin University for the Creative Arts, UKYves Rybarczyk Universidade Nova de Lisboa, PortugalZdzislaw Kowalczuk Gdansk University of Technology, PolandZorica Bogdanović University of Belgrade, Servia

Secreteriat Committee

Anabela Sarmento ISCAP, PortugalAna Paula Afonso ISCAP, PortugalAntónio Abreu ISCAP, PortugalJoão Vidal de Carvalho ISCAP, Portugal

Workshops

Managing Audiovisual Mass Media (Governance, Fundingand Innovation) and Mobile Journalism

Organizing Committee

Francisco Campos Freire University of Santiago de Compostela, SpainSabela Direito Rebollal University of Santiago de Compostela, SpainDiana Lago Vázquez University of Santiago de Compostela, SpainIván Puentes Rivera University of Vigo, SpainAndrea Valencia Bermúdez University of Santiago de Compostela

Program Committee

Francisco Campos Freire Novos Medios Research Group -University of Santiago de Compostela, Spain

Sabela Direito Rebollal Novos Medios Research Group -University of Santiago de Compostela, Spain

Diana Lago Vázquez Novos Medios Research Group -University of Santiago de Compostela, Spain

Organization xiii

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Andrea Valencia Bermúdez Novos Medios Research Group -University of Santiago de Compostela, Spain

Xosé López García Novos Medios Research Group -University of Santiago de Compostela, Spain

Xosé Rúas Araújo Neurocommunication, Advertising and PoliticsResearch Group (NECOM) -University of Vigo, Spain

Iván Puentes Rivera Neurocommunication, Advertising and PoliticsResearch Group (NECOM) -University of Vigo, Spain

Valentín AlejandroMartínez Fernández

Applied Marketing Research Group (iMarka) -University of A Coruña, Spain

Montse Vázquez Gestal Persuasive Communication (CP2) -University of Vigo, Spain

Ana Luna Alonso Panorama and development of translation in Galicia(TI3) - University of Vigo, Spain

Scientific Committee

Abel Suing Technical Particular University of Loja,Ecuador

Alba Silva Rodríguez University of Santiago de Compostela, SpainAna Belén Fernández Souto Universidade de Vigo, SpainAna Fernandez Souto Universidade de Vigo, SpainAna Isabel Rodríguez

VázquezUniversity of Santiago de Compostela, Spain

Ana María López Cepeda University of Castilla-La Mancha, SpainBeatriz Legerén Lago Universidade de Vigo, SpainCarlos Pío del Oro Sáez University of Santiago de Compostela, SpainCarlos Toural Bran University of Santiago de Compostela, SpainCatalina Mier Sanmartín Technical Particular University of Loja,

EcuadorClide Rodríguez Vázquez University of A Coruña, SpainDiana Rivera Rogel Technical Particular University of Loja,

EcuadorEva Sánchez Amboage Technical Particular University of Loja,

EcuadorJenny Yaguache Quichimbo Technical Particular University of Loja,

EcuadorJosé Rúas Araújo University of Vigo, SpainJulinda Molares Cardoso Universidade de Vigo, SpainLuis Eduardo Vila Lladosa University of Valencia, SpainMaría Magdalena Rodríguez

FernándezUniversity of A Coruña, Spain

xiv Organization

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Miguel Túñez López University of Santiago de Compostela, SpainMoisés Limia Fernández Universidade do Minho, PortugalMónica López Golán Pontifical Catholic University of Ecuador - Ibarra,

EcuadorMónica Valderrama

SantoméUniversidad de Vigo, Spain

Nancy Ulloa Erazo Pontifical Catholic University of Ecuador - Ibarra,Ecuador

Natalia Quintas Froufe Universidade da Coruña, SpainOlga Blasco Blasco University of Valencia, SpainÓscar Juanatey Boga University of A Coruña, SpainPaulo Carlos López Pontifical Catholic University of Ecuador - Ibarra,

EcuadorPedro José Pérez Vázquez University of Valencia, SpainRosario de Mateo Pérez Autonomous University of Barcelona, SpainTania Fernández Lombao Universidade de Santiago de Compostela, Spain

Educational and Serious Games

Organizing Committee

Brígida Mónica Faria Polytechnic Institute of Porto (ESTSP-IPP), PortugalAntónio Pedro Costa University of Aveiro, PortugalLuca Longo Dublin Institute of Technology, IrelandLuis Paulo Reis University of Minho, Portugal

Program Committee

António Pedro Costa University of Aveiro, PortugalBrígida Mónica Faria Polytechnic Institute of Porto (ESTSP-IPP), PortugalFrancisle Nery Sousa University of AveiroHenrique Lopes Cardoso University of Porto, PortugalJoaquim Gonçalves Polytechnic Institute of Cavado e Ave, PortugalLuca Longo Dublin Institute of Technology, IrelandLuis Paulo Reis University of Minho, PortugalPaula Rego Polytechnic Institute of Viana do Castelo, PortugalPedro Miguel Moreira Polytechnic Institute of Viana do Castelo, Portugal

Organization xv

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Emerging Trends and Challenges in Business ProcessManagement

Organizing Committee

Rui Dinis Sousa University of Minho, PortugalJosé Luis Pereira University of Minho, PortugalPascal Ravesteijn HU University, the Netherlands

Program Committee

Ana Almeida School of Engineering - Polytechnic of Porto,Portugal

Armin Stein University of Muenster, GermanyBarry Derksen NOVI University of Applied Sciences,

the NetherlandsDaniel Chen Texas Christian University, USADaniel Pacheco Lacerda UNISINOS University, BrazilFernando Belfo ISCAC Coimbra Business School, PortugalFrederico Branco UTAD, PortugalJoão Varajão University of Minho, PortugalJorge Oliveira Sá University of Minho, PortugalJosé Camacho NOVA Information Management School, PortugalJosé Martins UTAD, PortugalLuis Miguel Ferreira University of Aveiro, PortugalMarie-Claude (Maric)

BoudreauUniversity of Georgia, USA

Manoel Veras Federal University of Rio Grande do Norte, BrazilMarcello La Rosa Queensland University of Technology, AustraliaPedro Malta Lusófona University, PortugalRenato Flórido Cameira Federal University of Rio de Janeiro, BrazilSílvia Inês Dallavalle

de PáduaUniversity of São Paulo, Brazil

Thilini Ariyachandra Xavier University, USAVinícius Carvalho Cardoso Federal University of Rio de Janeiro, BrazilVitor Santos NOVA Information Management School, Portugal

xvi Organization

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Social Media World Sensors

Organizing Committee

Mario Cataldi Université Paris 8, FranceLuigi Di Caro Department of Computer Science – University of Turin,

ItalyClaudio Schifanella RAI – Centre for Research and Technological Innovation,

Italy

Program Committee

Andrea Ballatore Santa Barbara UniversityClaudio Schifanella RAI – Centre for Research and Technological Innovation,

ItalyHuiping Cao New Mexico State University, USALuca Aiello Yahoo! Research, USALuca Vignaroli Centre for Research and Technological Innovation, ItalyLuigi Di Caro Department of Computer Science – University of Turin,

ItalyMario Cataldi Université Paris 8, FranceRosaria Rossini ISMB, ItalyRossano Schifanella University of Turin, ItalySimon Harper University of Manchester, UKYves Vanrompay Ecole Centrale Paris, France

Information Systems and Technologies Adoption

Organizing Committee

Ramiro Gonçalves Universidade de Trás-os-Montes e Alto Douro;INESC TEC and UTAD

José Martins Universidade de Trás-os-Montes e Alto Douro;INESC TEC and UTAD

Frederico Branco Universidade de Trás-os-Montes e Alto Douro;INESC TEC and UTAD

Program Committee

Ana Almeida ISEP – Instituto Politécnico do Porto, PortugalAna Paula Afonso ISCAP – Instituto Politécnico do Porto, Portugal

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Ana Raquel Faria ISEP – Instituto Politécnico do Porto, PortugalAntónio Pereira ESTG – Instituto Politécnico de Leiria, PortugalArminda Guerra Lopes Instituto Politécnico de Castelo Branco, PortugalCatarina Reis ESTG – Instituto Politécnico de Leiria, PortugalElisabete Morais Instituto Politécnico de Bragança, PortugalFernando Moreira Universidade PortucalenseFernando Reinaldo

RibeiroInstituto Politécnico de Castelo Branco, Portugal

Frederico Branco Universidade de Trás-os-Montes e Alto Douro,Portugal

Gonçalo Paiva Universidade de Aveiro, PortugalHenrique Mamede Universidade Aberta, PortugalIsabel Lopes Instituto Politécnico de Bragança, PortugalJezreel Mejia Miranda CIMAT, MéxicoJoão Paulo Pereira Instituto Politécnico de Bragança, PortugalJosé Martins Universidade de Trás-os-Montes e Alto Douro,

PortugalJosé Luís Mota Pereira Universidade do Minho, PortugalLeonel Morgado Universidade Aberta, PortugalLeonilde Reis IPS – Instituto Politécnico de Setúbal, PortugalLuis Barbosa Universidade de Trás-os-Montes e Alto Douro,

PortugalManuel Au-yong Oliveira Universidade de Aveiro, PortugalManuel Pérez Cota Universidade de Vigo, Vigo, SpainMaria José Angélico ISCAP – Instituto Politécnico do Porto, PortugalMiguel Neto NOVA IMS, Universidade Nova de Lisboa, PortugalNuno Melão Universidade Católica, PortugalPaulo Tomé Instituto Politécnico de Viseu, PortugalRui Quaresma Universidade de Évora, PortugalTiago Oliveira NOVA IMS – Universidade NOVA de Lisboa,

PortugalVitor Santos NOVA IMS, Universidade Nova de Lisboa, Portugal

Technologies in the Workplace - Use and Impact on Workers

Organizing Committee

Catarina Brandão Faculdade de Psicologia e de Ciências da Educação,Universidade do Porto – Portugal

Ana Veloso Escola de Psicologia, Universidade do Minho – Portugal

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Program Committee

Ana Cristina Pintode Sá

Portugal Telecom – Portugal

Ana Teresa Ferreira Universidade Portucalense Infante D. Henrique – PortugalEsther Garcia Universidad de Valencia – SpainGuy Enosh School of Social Work, Faculty of Welfare and Health

Sciences, University of Haifa – IsraelHatem Ocel Karabuk University, Faculty of Art,

Psychology Department – TurkeyJoana Santos Universidade do Algarve – PortugalKarin Sanders UNSW Australia Business School, AustraliaMary Sandra

CarlottoPUCRS, Brazil

Shay Tzafrir Faculty of Management, University of Haifa – IsraelSnezhana Ilieva Sofia University St. Kliment Ohridski – BulgariaVicente Tur University of Valencia, Faculty of Psychology, Spain

Healthcare Information Systems: Interoperability, Securityand Efficiency

Organizing Committee

José Machado University of Minho, PortugalAntónio Abelha University of Minho, PortugalAnastasius Mooumtzoglou European Society for Quality in Healthcare, Greece

Program Committee

Alberto Freitas University of Oporto, PortugalAna Azevedo ISCAP/IPP, PortugalBrígida Mónica Faria Polytechnic Institute of Porto - ESTSP/IPP, PortugalCarlos Filipe Portela University of Minho/IPP, PortugalCostin Badica University of Craiova, RomaniaDaniel Castro Silva FEUP-DEI/LIACC, PortugalElena Kornyshova CNAM, FranceGoreti Marreiros ISEP/IPP, PortugalHasmik Osipyan State Engineering University of Armenia & Geneva

University, SwitzerlandHelia Guerra University of Azores, PortugalHenrique Vicente University of Évora, PortugalHugo Peixoto University of Minho, Portugal

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Joaquim Gonçalves IPCA, PortugalJosé Neves University of Minho, PortugalJuliana Pereira de

Souza-ZinaderINF-UFG, Brazil

Júlio Duarte IPCA, PortugalLuis Mendes Gomes University of Azores, PortugalManuel Filipe Santos University of Minho, PortugalMas Sahidayana Mohktar University of Malaysia, MalaysiaMauricio Almeida UFMG, BrazilPedro Gonçalves University of Minho, PortugalRenata Baracho Universidade Federal de Minas Gerais, BrazilRenato Rocha Souza Fundação Getulio Vargas, BrazilVictor Alves University of Minho, PortugalWilfred Bonney University of Dundee, Scotland

New Pedagogical Approaches with Technologies

Organizing Committee

Anabela Mesquita CICE- ISCAP/IPP and Algoritmi Centre, PortugalPaula Peres CICE- ISCAP/e-IPP, Politécnico do Porto, PortugalFernando Moreira IJP - Universidade Portucalense and IEETA – UAveiro,

Portugal

Program Committee

Alexandra Gonçalves Secretaria de Educação, PortugalAna R. Luís Universidade de Coimbra, PortugalCésar Collazos Universidad del Cauca, ColombiaDavid Fonseca GTM –La Salle, Universitat Ramon Llull, SpainErnest Redondo Universitat Politècnica de Catalunya, SpainFrancesc Valls Universitat Politècnica de Catalunya, SpainFrederico Branco UTAD, PortugalGabriel Mauricio

Ramirez VillegasUniversidad del Cauca

Joana Cunha Instituto Federal de Educação, Ciência e Tecnologiado Ceará, Brazil

Joaquim Arnaldo Martins Universidade de Aveiro, PortugalJosé Martins UTAD, PortugalLino Oliveira ESEIG/IPP, PortugalPatrica Paderewski Universidad de Granada, SpainRamiro Gonçalves UTAD, Vila Real, Portugal

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Vanessa Agredo Delgado UnicaucaWilley Braz Instituto Federal de Educação,

Ciência e Tecnologia do Ceará, Brazil

Pervasive Information Systems

Organizing Committee

Carlos Filipe Portela Department of Information Systems, University of Minho,Portugal

Manuel Filipe Santos Department of Information Systems, University of Minho,Portugal

Kostas Kolomvatsos National and Kapodistrian University of Athens, Greece

Program Committee

Alexandre Santos University of Minho, PortugalAntónio Abelha University of Minho, PortugalArminda Guerra e Lopes Instituto Politécnico de Castelo Branco, PortugalChristos Anagnostopoulos University of Glasgow, UKChristos Tjortjis Int’l Hellenic University, GreeceCristina Alcaraz University of Malaga, SpainDaniele Riboni University of Milano, ItalyDimitrios Pezaros University of Glasgow, UKFabio A. Schreiber Politecnico Milano, ItalyFilipe Mota Pinto Polytechnic Institute of Leiria, PortugalGabriel Pedraza Ferreira Universidad Industrial de Santander, ColombiaJarosław Jankowski West Pomeranian University of Technology

Szczecin, PolandJesus Ibanez Madeira Interactive Technologies Institute, PortugalJosé Machado University of Minho, PortugalKarolina Baras University of Madeira, PortugalLina Maria Pestana Leão

de BritoUniversity of Madeira, Portugal

Nuno Marques New University of Lisboa, PortugalPanagiota Papadopoulou University of Athens, GreecePaulo Cortez University of Minho, PortugalRicardo Queiroz ESMAD- P.Porto & CRACS - INESC TEC,

PortugalSergio Ilarri University of Zaragoza, SpainSomnuk Phon-Amnuaisuk Institut Teknologi Brunei, Brunei

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Spyros Panagiotakis Technological Educational Institution of Crete,Greece

Teh Phoey Lee Sunway University, MalaysiaTeresa Guarda ESPE, PortugalVassilis Papataxiarhis University of Athens, Greece

Intelligent and Collaborative Decision Support Systemsfor Improving Manufacturing Processes

Organizing Committee

Leonilde Varela University of Minho, PortugalJustyna Trojanowska Poznan University of Technology, PolandJosé Machado Department of Mechanical Engineering,

University of Minho, Portugal

Program Committee

Agnieszka Kujawińska Poznan University of Technology, PolandBoris Delibašić University of Belgrade, SerbiaDariusz Sędziak Poznan University of Technology, PolandFatima Dargam SimTech Simulation Technology, AustriaGoran Putnik University of Minho, PortugalJason Papathanasiou University of Macedonia, GreeceJorge Hernández University of Liverpool Management School, UKJosé Machado University of Minho, PortugalKrzysztof Żywicki Poznan University of Technology, PolandMagdalena Diering Poznan University of Technology, PolandPascale Zaraté Toulouse 1 University – IRIT, FranceRita Ribeiro New University of Lisbon, PortugalSachin Waigaonkar Birla Institute of Technology & Science, IndiaShaofeng Liu Plymouth University, UKVarinder Singh BITS Pilani KK Birla Goa Campus, IndiaVijaya Kumar VIT University, IndiaZlatan Car University of Rijeka, Croatia

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Internet of Things for Health

Organizing Committee

Joaquim Gonçalves Instituto Politécnico do Cávado e do Ave, LIACC, PortugalNuno Sousa Universidade do Minho, Instituto das Ciências da Vida

e da Saúde, Portugal

Program Committee

Brígida MónicaFaria

Polytechnic Institute of Porto - ESTSP/IPP, Portugal

Hélder Pinheiro ISEP/IPP, PortugalJoaquim Gonçalves Instituto Politécnico do Cávado e do Ave, LIACC, PortugalLuís Paulo Reis University of Minho, PortugalNuno Sousa Universidade do Minho, Instituto das Ciências da Vida

e da Saúde, Portugal

ICT Solutions with Unmanned Aircraft Vehicles

Organizing Committee

António Pereira Escola Superior de Tecnologia e Gestão de Leiria,Portugal

Álvaro Rocha Universidade de Coimbra, Faculdade de Ciências eTecnologia, Portugal

Fernando José Mateusda Silva

Escola Superior de Tecnologia e Gestão de Leiria,Portugal

Program Committee

Bruno Guerreiro Instituto Superior Técnico, Universidade de Lisboa,Portugal

Diego Marcillo Universidad de las Fuerzas Armadas ESPE, EcuadorEnrique V. Carrera Universidad de las Fuerzas Armadas ESPE, EcuadorFernando Caballero University of Seville, SpainFernando José Silva Polytechnic Institute of Leiria, Leiria, PortugalIsabel Marcelino Polytechnic Institute of Leiria, Leiria, PortugalJoão Pereira Escola Superior de Tecnologia e Gestão de Leiria, PortugalJoão Valente University Carlos III of Madrid, Spain

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Jose Carlos CastilloMontoya

University Carlos III of Madrid, Spain

José Ribeiro Escola Superior de Tecnologia e Gestão de Leiria, PortugalLuis Merino School of Engineering, Pablo de Olavide University, SpainMário Jorge

F. RodriguesSchool of Technology and Management of Águeda, Univ.

Aveiro, PortugalNuno Costa School of Technology and Management, Polytechnic

Institute of Leiria, PortugalRoman Lara Universidad de las Fuerzas Armadas ESPE, EcuadorRosalía Laza Higher Technical School of Computer Engineering,

University of Vigo, SpainSilvana G. Meire Higher Technical School of Computer Engineering,

University of Vigo, SpainVitor Fernandes Polytechnic Institute of Leiria, Portugal

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Contents

Information and Knowledge Management

System Dynamics Modeling for the Complexity of KnowledgeCreation Within Adaptive Large Programs Management . . . . . . . . . . . . 3Rasha Abou Samrah, Khaled Shaalan, and Amal Al Ali

The Rio de Janeiro, Brazil, Experience Using Digital Initiativesfor the Co-production of the Public Good:The Case of the Operations Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Marciele Berger Bernardes, Ranniéry Mazzilly S. de Souza,Francisco Pacheco de Andrade, and Paulo Novais

Data Base Processing Programs with Using Extended BaseSemantic Hypergraph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Alibek Barlybayev, Talgat Sabyrov, Altynbek Sharipbay,and Assel Omarbekova

Assessment of Academic Digital Platform Through Social Networksin Economics Degree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Laura Varela-Candamio, Isabel Novo-Corti,and María Teresa García-Álvarez

Data Analysis for Software Process Improvement: A SystematicLiterature Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Jezreel Mejía, Freddy Íñiguez, and Mirna Muñoz

Selection of Information Sources Using a Genetic Algorithm . . . . . . . . . 60Fatma Zohra Lebib, Habiba Drias, and Hakima Mellah

Knowledge Management and Engineering Approach Conceptsto Capture Organizational Learning Networks. . . . . . . . . . . . . . . . . . . . . 71Alexandre Barão, José Braga de Vasconcelos, and Álvaro Rocha

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Dashboards and Indicators for a BI Healthcare System . . . . . . . . . . . . . 81Sónia Rocha, Jorge Bernardino, Isabel Pedrosa, and Ilda Ferreira

Detection of Troublesome Cases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Sylvia Encheva

Indicators for Smart Cities: Bibliometric and Systemic Search . . . . . . . . 98Marciele Berger Bernardes, Francisco Pacheco de Andrade,and Paulo Novais

Semantic Capture Analysis in Word Embedding VectorsUsing Convolutional Neural Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Raúl Navarro-Almanza, Guillermo Licea, Reyes Juárez-Ramírez,and Olivia Mendoza

Describing and Comparing Big Data Querying Tools . . . . . . . . . . . . . . . 115Mário Rodrigues, Maribel Yasmina Santos, and Jorge Bernardino

Improving the Efficiency of the K-medoids Clustering Algorithmby Getting Initial Medoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Joaquín Pérez-Ortega, Nelva N. Almanza-Ortega, Jessica Adams-López,Moisés González-García, Adriana Mexicano, Socorro Saenz-Sánchez,and J.M. Rodríguez-Lelis

Artificial Neural Network for Incremental Data Mining . . . . . . . . . . . . . 133Lydia Nahla Driff and Habiba Drias

Classification of Third-Party Applications on Facebookto Mitigate Users’ Information Leakage . . . . . . . . . . . . . . . . . . . . . . . . . . 144Sanaz Kavianpour, Zuraini Ismail, and Bharanidharan Shanmugam

Detecting Malicious Components in Large-Scale Internet-of-ThingsSystems and Architectures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155Borja Bordel, Ramón Alcarria, and Diego Sánchez-de-Rivera

A Survey of Security Assessment Ontologies. . . . . . . . . . . . . . . . . . . . . . . 166Ferrucio de Franco Rosa and Mario Jino

Trajectory Learning Using Principal Component Analysis . . . . . . . . . . . 174Asmaa A.E. Osman, Reda A. El-Khoribi, Mahmoud E. Shoman,and M.A. Wahby Shalaby

A Visual Representation of Part-Whole Relationshipsin BFO-Conformant Ontologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184José M. Parente de Oliveira and Barry Smith

A Recommendation System for Online Courses . . . . . . . . . . . . . . . . . . . . 195David Estrela, Sérgio Batista, Diogo Martinho, and Goreti Marreiros

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Estimating User Stories’ Complexity and Importance in Scrumwith Bayesian Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205Janeth López-Martínez, Reyes Juárez-Ramírez, Alan Ramírez-Noriega,Guillermo Licea, and Raúl Navarro-Almanza

Business Intelligence for E-commerce: Surveyand Research Directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215Tânia Ferreira, Isabel Pedrosa, and Jorge Bernardino

A Combination of Regression Techniques and Cuckoo SearchAlgorithm for FOREX Speculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226Said Achchab, Omar Bencharef, and Aziz Ouaarab

Decision Support Systems Based on Knowledge Management. . . . . . . . . 236Márcia Baptista, José Braga Vasconcelos, and Álvaro Rocha

Topics Discovery in Text Mining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251Anacleto Correia and António Gonçalves

CompGuide: Acquisition and Editingof Computer-Interpretable Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257Filipe Gonçalves, Tiago Oliveira, José Neves, and Paulo Novais

Building a Bayesian Network for Object Oriented Programmingwith Experts’ Knowledge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267Alan Ramirez-Noriega, Reyes Juárez-Ramírez, Samantha Jiménez,Yobani Martínez-Ramírez, and José Armenta

Exercise Generation on Language Specification . . . . . . . . . . . . . . . . . . . . 277J. João Almeida, Eliana Grande, and Georgi Smirnov

Educational Data Mining: Discovery Standards of AcademicPerformance by Students in Public High Schoolsin the Federal District of Brazil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287Eduardo Fernandes, Rommel Carvalho, Maristela Holanda,and Gustavo Van Erven

Re-ranking in the Context of CBIR: A Comparative Study . . . . . . . . . . 297Mawloud Mosbah and Bachir Boucheham

Augmenting SMT with Generated Pseudo-parallel Corporafrom Monolingual News Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308Krzysztof Wołk and Agnieszka Wołk

Automatic Parallel Data Mining After BilingualDocument Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317Krzysztof Wołk and Agnieszka Wołk

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The Semantics of Movie Metadata: Enhancing User Profilingfor Hybrid Recommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328Márcio Soares and Paula Viana

Anti-bribery Quantitative Model for Information Systems Basedon Human Subjectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339António Gonçalves, Anacleto Correia, and Rui Matos

Semantic Integration of Conceptual Models . . . . . . . . . . . . . . . . . . . . . . . 349Luís Costa, Cristóvão Sousa, and Carla Pereira

A Data Warehouse Schema to Support Financial Processin Local eGov . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360Andreia Costa, Manuel Filipe Santos, and António Abelha

Air Dehumidifier Controlled by Arduino Using Peltier . . . . . . . . . . . . . . 367Almir Souza e Silva Neto, Diego Oliveira da Silva,Artur Luiz Torres de Oliveira, Sérgio de Brito Espinola,João Ricardo Freire de Melo, and Tiago César Farias de Lima

Life Cycle of Virtual Organizations in the Czech Republic . . . . . . . . . . . 377Luboš Smrčka and Dagmar Čámská

A Governance Model for Managing Lightweight IT . . . . . . . . . . . . . . . . 384Bendik Bygstad and Jon Iden

Regression Models for Lean Production . . . . . . . . . . . . . . . . . . . . . . . . . . 394Ricardo Bragança, Filipe Portela, and Manuel Santos

Dynamic Web Information Foraging Using Self-interested Agents . . . . . 405Yassine Drias and Samir Kechid

Dealing with Variability: A Control-Based Configurationof Process Variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416Sauro Schaidt, Eduardo Alves Portela Santos, Agnelo Denis Vieira,and Eduardo de Freitas Rocha Loures

Open Source CRM Tools for Small Companies . . . . . . . . . . . . . . . . . . . . 426Telma Marques Cruz, Juncal Gutiérrez-Artacho, and Jorge Bernardino

Interoperability Assessment in Health Systems Based on ProcessMining and MCDA Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436Gustavo Riz, Eduardo Alves Portela Santos,and Eduardo de Freitas Rocha Loures

Analysis of Data Science Tools for Sensor-Based Assessmentof Quality of Life in Health Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446Joana Urbano, Pedro Nogueira, Ana Paula Rocha, and Henrique L. Cardoso

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Assessment of Risk-Based Process Modelsin Academic Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456Fabiano Pereira, Cristine Martins Gomes de Gusmão,and Júlio Venâncio de Menezes Júnior

A Strategic Approach Towards Changing Consumer Eating BehaviorThrough a Novel e-Platform “Chef2plate” . . . . . . . . . . . . . . . . . . . . . . . . 463Janna Cropotova, George Suciu, and Alexandru Vulpe

An Approach for Examining the Value of Open Data Solutions . . . . . . . 470Martin Henkel, Erik Perjons, and Ulrika Drougge

A View of OpenStack: Toward an Open-Source Solution for Cloud . . .. . . . 481Stanley Lima and Alvaro Rocha

Time as the Important Factor of the Data Retrieval – Table TypeClassification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492Michal Kvet and Karol Matiasko

Mobility, Cyberculture, App and Digital Citizenship: A Case Studyof “Universidade Conectada” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503Marcelo Mendonça Teixeira, Joel Alves de Lima Júnior,Ivaldir Honório de Farias Júnior, Cristiane Domingos de Aquino,and Michelly Moraes Teixeira

Web Localization as an Essential Factor in the Internationalisationof Companies: An Approximation of Spanish SMEs . . . . . . . . . . . . . . . . 511Juncal Gutiérrez-Artacho and María-Dolores Olvera-Lobo

Augmented Reality Lenses for Smart City Data: The Caseof Building Permits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521Silviu Vert and Radu Vasiu

Integrating a Dual Method on a General Architecture to Self-AdaptiveMonitoring Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528Sara Balderas-Díaz, Kawtar Benghazi, José Luis Garrido,Gregory M.P. O’Hare, and Gabriel Guerrero-Contreras

Using Functionality/Accessibility Levels for Personalized POIRecommendation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 539Filipe Santos, Ana Almeida, Constantino Martins, Paulo Moura de Oliveira,and Ramiro Gonçalves

Concept of Dynamic Index Management in Temporal ApproachUsing Intelligent Transport Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 549Michal Kvet and Karol Matiasko

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