ADDRESSING - aha! ProcessFrom Surviving to Thriving Dogwood Getting Ahead or Going Back Hibiscus How County Government Is Using a Collective Approach to Helping Getting Ahead Graduates

ADDRESSING THE CHALLENGESOFPOVERTYTHE INTERNATIONAL COMMUNITYOF TOMORROW

CONFERENCE AGENDASeptember 25–27, 2016Hilton Orlando Lake Buena Vista

Lake Buena Vista, Florida

CHANGING LIVES

Booka workshop andGrow

your community initiativeReceive $500in workshop products

when you book a workshop before 5 p.m. Central,

Wednesday, December 21, 2016

Call (800) 424-9484 to redeem thisoffer and use the code AddressPoverty

www.ahaprocess.com

Conference HotelAll conference events will take place at the

Hilton Orlando Lake Buena Vista

1751 Hotel Plaza Boulevard, Lake Buena Vista, FL 22781Phone: (407) 827-4000

Registration Registration is located in the International North/Center Ballroom Foyer onthe main floor in the hotel. It will be staffed during the following hours:

Sunday, September 25, 12 p.m. – 7 p.m.

Monday, September 26, 7 a.m. – 5 p.m.

Tuesday, September 27, 7 a.m. – 2 p.m.

Pick up your conference materials and name badge at the registration table.Please make sure to wear your name badge for all functions.

Opening Reception The opening night reception will be located in the International South Ballroomon the main floor in the hotel. Come join us to see old friends and colleaguesand meet new friends!

Sunday, September 25, 5:30 p.m. – 7 p.m.

Food and Drink Your conference registration fee includes the following food and beverages:

Sunday: Opening night reception, light hors d'oeuvresMonday: Breakfast and lunchTuesday: Breakfast and lunch

There are dining options within the hotel and within walking distance for dinner.

Tweet It Loud …Please share what you are learning from your fellow attendees. Be sure to use #AddressPoverty in your tweets!

General Conference Information

ADDRESSING THE CHALLENGES OF POVERTY #AddressPoverty www.ahaprocess.com1

CharityTracker is an easy-to-use, secure, web-based client management database that incorporates components of

the Getting Ahead in a Just-Gettin’-By World program. CharityTracker can be used by facilitators or collaboratively in a

community and allows subscribers to record and report data on Getting Ahead investigators. This is a great tool to help

assess program effectiveness, especially when a community collaborates to upload data from multiple facilitators.

MPOWR is a collaborative case management software platform that facilitates the coordination of agency resources across a

community's continuum of care. Through its robust release of information module, MPOWR provides a means to create and

share goals, case notes, and data efficiently among service providers who are working together in the battle against poverty.

MPOWR is at the forefront as the world reaches a crossroads in which technology-driven delivery of social services aligns

with the sweeping notion of collective impact.

A SupplyCore Solution

Sponsorship/Vendor Descriptors

Beacon Voice The journey to find stability in our lives can be long and difficult. Getting Ahead,

the agenda-free learning experience, is the first step in this journey. But finding the strength to

complete your journey can prove more difficult than taking that first step. Beacon Voice was born

to help sustain Getting Ahead graduates on their journey. Beacon Voice is developing a suite of

free mobile app tools to help Getting Ahead graduates or anyone facing stability issues track their own accomplishments

and set a course for their future story. To learn more, stop by our booth or visit our website, www.BeaconVoice.com

Sectors help you organize your schedule. Breakout sessions have been coded with icons to designate the sectors with which they are most aligned.

Sectors include:

Advanced aha! Process Users Bridges Out of Poverty Bridges for Business Criminal Justice Educators Faith

Getting Ahead Health Higher Education New to aha! Process Strategies Staying Ahead Sponsor Refer to page 6

Bridges Model

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Book Signing Opportunities

aha! Lunch Meetups

Take this time to get your book or a gift for a colleague or friend autographed by your favorite aha! Process author.

Find the authors at the product table, and watch for scheduled meeting times for authors with new releases.

Day One Monday, September 26, 20167:30 – 8:00 AM A Framework for Understanding Poverty

with Ruby Payne

Bridges Out of Povertywith Ruby Payne, Phil DeVol, and Terie Dreussi-Smith

9:45 – 10:00 AM The R Ruleswith Betti Souther

Bridges into Health and Healthcare with Terie Dreussi-Smith, Jan Young, Lucy Shaw,

and Ruby Payne

12:15 – 12:30 PM Workplace Stabilitywith Ruth Weirich

Getting Ahead While Getting Out with Mitch Libster, Michelle Wood, and Phil DeVol

2:00 – 2:15 PM Understanding and Engaging Under-Resourced College Students with Karla Krodel and Bethanie Tucker

2:15 – 2:30 PM Tucker Signing Strategies for Reading, Reading by Age 5, Mr. Base Ten Invents Mathematics, and The Journey of Al and Gebra to the Land of Algebra with Bethanie Tucker

Self-organize and spend time with other participants in groups of 8–10 to discuss topics of your choice.

Sign up during the opening reception or Monday morning registration to spend an hour

learning and sharing with others who are stabilizing lives in their communities.


Personal Planner

Registration International North/Center Ballroom Foyer

Bridges Out of Poverty Recertification Hibiscus/Iris

‘So You’re New to Bridges’ Kahili/Lily

Opening Reception International SouthBallroom

12:00 PM – 7:00 PM

1:00 PM – 4:00 PM

1:00 PM – 3:00 PM

5:30 PM – 7:00 PM

Pre-Conference Sunday, September 25, 2016

Want to Jumpstart Your Day? International North/Center Ballroom

Registration and Breakfast International North/CenterBallroom and Foyer

General Session: Poverty, Social Justice, and Wellness: A New Commitment International North/CenterBallroom

Lunch/Closing Remarks: Bridges Model International North/CenterBallroom

6:00 AM – 7:00 AM

7:00 AM – 8:00 AM

8:00 AM – 9:00 AM

9:15 AM – 10:45 AM

11:00 AM – 12:30 PM

12:30 PM – 2:00 PM

Day Two Tuesday, September 27, 2016

Day One Monday, September 26, 2016Want to Jumpstart Your Day? International North/CenterBallroom

Registration and Breakfast International North/CenterBallroom and Foyer

Opening Session: The International Community ofTomorrow International North/CenterBallroom

Lunch MeetupsBreakwith Exhibitors

6:00 AM – 7:00 AM

7:00 AM – 8:00 AM

8:00 AM – 9:45 AM

10:00 AM – 11:30 AM

11:30 AM – 12:30 PM

12:30 PM – 2:00 PM

2:00 PM – 2:45 PM

2:45 PM – 4:15 PM


Sector Icons

Advanced aha! Process Users Bridges Out of Poverty Bridges for Business Criminal Justice Educators Faith

Getting Ahead Health Higher Education New to aha! Process Strategies Staying Ahead SponsorV

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Refer to page 6

Bridges Model


Pre-Conference for Communities, Higher Education, and K–12 Sunday September 25

Conference for Communities, Higher Education, and K–12Monday, Day OneSeptember 26

7:00 AM – 8:00 AM Registration and Breakfast International North/Center Ballroom

8:00 AM – 9:45 AM Opening Session: International Community of Tomorrow International Ballroom

10:00 AM – 11:30 AM Breakout SessionsBeginner’s Guide to Social Media for Your Organization Kahili

Church and Bank Getting Ahead Gardenia

Essential Leadership Qualities of the Successful Collaborator Narcissus

From Getting Ahead to Staying Ahead IrisIntegrating Bridges: The Glen at St. Joseph’s Journey to Becoming a Bridge Out of Poverty Fuchsia

Ongoing Support for Getting Ahead While Getting Out: Using Mobile Apps Lily

Pulling It All Together Orange Blossom

A RISE-ing Commitment to Generational Change Hibiscus

Wellness Without Walls: A Conceptual Framework for Community Health Navigation Camellia

When It Comes to Data, We Excel! Dogwood

11:30 AM – 12:30 PM Lunch Meetups International North/Center Ballroom

12:30 PM – 2:00 PM Breakout Sessions Apples, Oranges, or Both? A Comparative Model of the Bridges Lens and Lean Six Sigma in Healthcare Camellia

Building Community Bridges Using The R Rules Gardenia

Empowering Employment: Improving Workforce Retention and Productivity Kahili

From Surviving to Thriving Dogwood

Getting Ahead or Going Back Hibiscus

How County Government Is Using a Collective Approach to Helping Getting Ahead Graduates Stay Ahead Narcissus

Making the College Achievement Alliance Work for You! Fuchsia

My Win Is Your Win Is Our Win: Reaching Critical Mass for Sustainability and Helping Communities Build a Future Story for All Orange Blossom

Protecting the Future Lily

Staying Ahead with the Bridges Financial Management Class Iris

Pre-Conference Sessions No additional charge for pre-conference sessions with paid registration1:00 PM – 4:00 PM Bridges Out of Poverty Recertification Hibiscus/Iris

1:00 PM – 3:00 PM ‘So You’re New to Bridges’ Kahili/Lily

12:00 PM – 7:00 PM Registration International North/Center Ballroom Foyer

4:00 PM – 7:00 PM Product Table Open Mezzanine Foyer

5:30 PM – 7:00 PM Opening Reception International South Ballroom

6:00 AM – 7:00 AM Want to Jumpstart Your Day? International North/Center Ballroom 2:00 PM – 2:45 PM Break with Exhibitors2:45 PM – 4:15 PM Breakout Sessions Building a Bridges Initiative Narcissus

Collaboration Initiatives and Best Practices Gardenia

College Students Effecting Personal and Institutional Change with Investigations and Social Action Fuchsia

From the Classroom to the Community: How One School Division Is Achieving Sustainability Dogwood

From Disability to Taxpayer: Getting Ahead from the Bottom Up IrisThe Hidden Cost of Exponential Growth Camellia

The Missing Link for Bridges Communities Lily

The Odd Couple: Building Relationships of Mutual Respect Hibiscus

We Believe Hope Works! Kahili

Write the Vision: Using Vision Boards to Build Your Future Story Orange Blossom

The International Community of TomorrowInternational North/Center Ballroom, 8:00 – 9:45 a.m.

Join emcees Sonia Holycross and Jim Ott as we explore the past, present, and future of poverty reduction

internationally. We will take a look at work being done across the world and strategies being used to

stabilize at the individual, organization, community, and policy levels.

Jim Ott

National Consultant, aha! Process

Dubuque, IA

Sonia Holycross

Family Development

and Education Coordinator

Partners in Hope, Troy, OH

Opening Session Descriptor

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Normally $67


Conference for Communities, Higher Education, and K–12

Now only $45

AVAILABLE AT THE AHA! PROCESS PRODUCT TABLE UNTIL 2:30 TUESDAY

PER SET

Normally $14.95 Now only $10EACH

CONFERENCE SWEET DEALS

9:15 AM – 10:45 AM Breakout SessionsAdvancing Health Equity: A Case of Pit Bulls, Public Health, and Pimps Camellia

Building Learner Success by Bridging the Gaps Between Schools, Families, and the Community Dogwood

Ending Poverty as an Economic Development Goal: How Pima County Is Developing Its Strategy with Bridges Tools Fuchsia

Getting Out Reentry Programs Across the U.S. Narcissus

Instability Is Another Measure of Workplace Diversity Lily

Integrating the Bridges Material Throughout Your Community Orange Blossom

Life Guides: Supported Families and Successful Children Hibiscus

Man in the Mirror: Reflections on Male Behavior Kahili

Next Steps for Staying Ahead IrisWho’s Responsible to Care for the Poor? The Church or the Government? Gardenia

11:00 AM – 12:30 PM Open for DiscussionBridges Narcissus

Business Kahili

Criminal Justice IrisFaith and Family Gardenia

Fund Raising Orange Blossom

Getting Ahead and Staying Ahead – Grads Only! Hibiscus

Health and Healthcare Camellia

Higher Education Fuchsia

K–12 Dogwood

Reentry Lily

12:30 PM – 2:00 PM Lunch and Closing SessionBridges Mental Model International North and Center Ballroom

7:00 AM – 8:00 AM Registration and Breakfast International North/Center Ballroom and Foyer

8:00 AM – 9:00 AM General Session International North andPoverty, Social Justice, and Wellness: A New Commitment Center Ballroom

6:00 AM – 7:00 AM Want to Jumpstart Your Day? International North/Center Ballroom

Normally $25

Now only $16

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Tuesday, Day TwoSeptember 27


General Session Presenter BiosTuesday, Day Two September 27, 2016

Closing General Session: Bridges Mental ModelInternational North and Center Ballroom 12:30 – 2:00 p.m.

General Session: Poverty, Social Justice, and Wellness: A New CommitmentInternational North and Center Ballroom 8:00 – 9:00 a.m.

Ruby K. Payne Payne is the founder of aha! Process

and an author, speaker, publisher,

and career educator. Recognized

internationally for A Framework for

Understanding Poverty, her founda-

tional book and workshop, Payne has helped students

and adults of all economic backgrounds achieve

academic, professional, and personal success.

As an expert on the mindsets of economic classes

and overcoming the hurdles of poverty, she has

trained hundreds of thousands of professionals

from many sectors.

Payne has written and coauthored more than

a dozen books, including the bestselling Framework

and Bridges Out of Poverty. Ruby's recent

publications include How Much of Yourself Do

You Own? A Process for Building Your Emotional

Resources and a newly updated edition of Hidden

Rules of Class at Work.

Gary Eagleton Gary Eagleton is committed to

building sustainable communities.

His objectives include providing

youth development training, peer

mediation, parent education, pre-

marital and marriage education, anger management

therapy sessions, family wellness curricula, and

support for individuals and caregivers dealing

with special needs and/or brain disorders. He

offers monthly parent support group meetings in

northeast Harris County, Texas, and conducts a

minimum of two training sessions on brain disorder

education and advocacy per year. Eagleton also

helps families construct webs of support that fit

their individual lifestyles. Eagleton operates through

initiatives that increase positive outcomes in the

lives of youth and families using research-based

curricula and implementing best practices, with

an emphasis on training leaders and social service

personnel.

Breakouts that directlyrelate to a building block arereflected with an icon andthe corresponding modelnumber in the descriptor.

Bridges Model

Beginner’s Guide to Social Media forYour OrganizationKahili

Social media is no longer a fad. It is an established

part of our culture. It’s where people are gathering,

debating, discussing ideas, and connecting with

others. This session is for newcomers to social

media for organizations. We will start by creating

accounts for Facebook, Twitter, and LinkedIn.

You will leave with three ready-to-implement

strategies to promote your organization, engage

your community, and build real relationships.

Michelle ZaludekSocial Media Marketing, aha! ProcessCorpus Christi, TX


Integrating Bridges: The Glen at St. Joseph'sJourney to Becoming a Bridge Out of Poverty Fuchsia

The Glen at St. Joseph is a two-generation program

that recognizes the multidimensionality of poverty

and has integrated Bridges throughout the organi-

zation and customer life cycle. Align Bridges with

your mission and become a catalyst for change in

your community. Understand how to apply/imple-

ment Bridges constructs using the triple lens,

integrate Bridges into your customer life cycle,

and share in the lessons The Glen has gleaned

serving women and children in poverty.

Katie KlainDevelopment ManagerThe Glen at St. Joseph

Kristie PlaceSocial WorkerDayton Correctional

Necole SayersBoard Certified CoachThe Glen at St. Joseph

~Dayton, OH

Session Descriptors Monday, Day One, September 26

Church and Bank Getting Ahead Gardenia

What happens when a bank partners with a church

to present Getting Ahead to church members? Does

culture matter? Does the “church” and “religion”

connection matter? And what about church mem-

bers living “near poverty?” Come and explore the

planning, coordination, and resource sharing in-

volved. Learn creative ways to fund Getting Ahead

while gaining a deeper understanding of the com-

plexity of race, culture, and religion when mixed with

business strategy and community responsibility.

Lucy Shawaha! Process Consultant and Coauthor,Bridges to Health and Healthcare, Memphis, TN

Ongoing Support for Getting Ahead WhileGetting Out: Using Mobile Apps Lily

Getting Ahead While Getting Out engages individuals,

families, volunteers, community organizations,

and corrections workers as problem solvers. They

work together for communities where everyone

can live well, but sustaining engagement with

Getting Ahead graduates is challenging. Graduates

from Libster’s group tested the Getting Ahead

MyVoice app to engage anonymously with the

facilitator via surveys. Learn how the app works

and how it fits into the larger effort of sustaining

support for returning citizens.

Jill RaudabaughFounding Partner, Beacon Voice, Dublin, OH

Mitch Libsteraha! Process Consultant and Coauthor,Getting Ahead While Getting Out, Marion, OH

From Getting Ahead to Staying Ahead Iris

At last year’s conference, Bill and Linda announced

that by using the principles of Getting Ahead, they

were able to purchase their first home. Now they return

to share Chapter 2 of their new lives. Be inspired as

you hear how they built a future story despite set-

backs, overcame many obstacles, and managed not

just to “get ahead” but to “stay ahead” as well.

Bill Gray and Linda ManleyGetting Ahead GraduatesOrlando, FL

Chuck HoltExecutive Director, The Factory MinistriesLancaster County, PA

Essential Leadership Qualities of theSuccessful Collaborator Narcissus

This session will explore essential leadership

qualities for those looking to lead successful

collaborative efforts in their communities. Going

beyond leadership in one’s own organization, this

workshop will consider how to develop the kind

of leadership that brings other organizational

leaders with differing agendas toward meaningful

collaboration.

Tim RogersGrace Point Church

Erik OrndorffSuperintendent, Pequea Valley School District

~Lancaster County, PA

Pulling It All Together Orange Blossom

Muskogee’s anti-poverty initiative has graduated

184 Getting Ahead investigators, trained 700+

residents in Bridges, and is a catalyst for citywide

change. aha! Process makes materials available,

but how do we get people on board in a way that

makes sense to the entire community? We’ll

share obstacles and outcomes in virtually every

sector, including a free dental clinic for Getting

Ahead investigators. Bridges may just be the

catalyst you’ve hoped for in addressing community

resource inequality.

Tom Martindaleaha! Process Consultant, Muskogee, OK

A RISE-ing Commitment to Generational Change Hibiscus

Travel on our journey from “whoops, that didn’t

work” to powerful RISE aha! moments that

changed how we help Getting Ahead graduates

toward stability and achieving their dreams. You’ll

hear powerful, inspiring stories from two Getting

Ahead graduates who are now RISE employees.

Our aha! moments: committing to long-term

support and continuing education, facilitators make

great mentors, Getting Ahead alumni potlucks,

and a loving relationship helps our success rate.

Brian FowlerExecutive Director

Angela SteinbrecherProgram Manager

Renee SalazarEmergency Relief Manager

~RISE, Greeley, CO

10:00 – 11:30 a.m.

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VWant to Jumpstart Your Day?International North/Center Ballroom

Get your morning started with Regina Lewis, Ms.

Colorado Natural 2012 first place figure competitor,

certified yoga sculpt instructor, certified meditation

and relaxation coach, and certified herbalist. With

just the right amount of light stretching, walking, and

maybe a touch of easy yoga with friends and other

participants, spend 45 minutes each morning before

the conference with Regina and feel good all day.

Wear comfortable, loose clothes and tennis shoes.

Regina Lewisaha! Process Consultant, Colorado Springs, CO

6:00 – 7:00 a.m.

Cheryl CurryBoard Certified CoachThe Glen at St. Joseph

Emma SnellSite CoordinatorCompuNet



When It Comes to Data, We Excel!Dogwood

This session shows the importance of integrating

a mixed methods approach to data analysis. Using

both qualitative and quantitative metrics, grow your

organization and prove results. Learn the importance

of capturing participants’ personal stories and

collecting scores to excel your services. Your organi-

zation can facilitate deeper, more meaningful

learning on the effectiveness and implementation

of both methods. Gain tips on techniques and

which instruments to use to capture best practice

and move your organization ahead.

Cathy KoenigDirector of Student ServicesPequea Valley School District

Erin ConahanDirector of Community ImpactUnited Way of Lancaster County


Apples, Oranges, or Both? A ComparativeModel of the Bridges Lens and Lean SixSigma in Healthcare Camellia

Healthcare institutions working on improvement

sometimes implement Lean Six Sigma tools for

improved efficiency and sustainable quality improve-

ment. As a result, Lean Six Sigma is a familiar topic

with proven outcomes in healthcare. Bullard

theorizes that Bridges will be better accepted in

healthcare if the Bridges lens is presented along-

side a process healthcare executives can relate to.

Explore comparative models and learn how they

impacted the discussion in a small, rural community.

Gail L. Bullard

Assistant Professor, Ferris State University

Big Rapids, MI

Lucy Shawaha! Process Consultant and Coauthor,Bridges to Health and Healthcare, Memphis, TN

Building Community Bridges Using The R RulesGardenia

Learn from The R Rules author Betti Souther and

others how communities are using The R Rules

courses to build pathways to future pictures for

their youth with partnerships between agencies,

providers, and schools. In this session individuals

from three communities will give overviews of their

initiatives, share experiences, and make recom-

mendations. The session will then be opened to

participants’ questions and discussion.

Elizabeth Souther

aha! Process Consultant and Author, The R Rules

Farmington, NM

Jennifer HedingerOhioGuidestone Workforce 360, Cleveland, OH

Amanda ArnoldCommunity Impact CoordinatorMoffat County United Way, Craig, CO

Wellness Without Walls: A ConceptualFramework for Community Health Navigation Camellia

Reduce the health gap and improve at-risk population

outcomes with healthcare navigators. In 2013

Methodist Le Bonheur Healthcare began addressing

staggering health disparities in an under-served

community using navigators trained in Bridges to

Health and Healthcare. After implementation,

hospital costs and encounters decreased. The

Familiar Faces program is successful both inside

the hospital and beyond its walls. This effort builds

trust and collaboration to eliminate barriers and

provide a holistic approach to intervention delivery.

Joy SharpCommunity Health Program Manager

April MilamCommunity Health Navigator

~Methodist Le Bonheur Healthcare,Memphis,TN

Empowering Employment: Improving Workforce Retention and Productivity Kahili

The Employer Resource Network (ERN) is a powerful

model in Bridges communities across the country,

and Schenectady Bridges has helped ERNs take off

in New York’s Capital Region. On-site ERN success

coaches have supported more than 1,000 employees

battling issues with attendance, childcare, transporta-

tion, and other job retention barriers. With more than

90% retention and utilization rates of 15–25%, the

business community is buying into the breakthroughs

ERNs bring to products, service, and bottom line.

Nathan Mandsager, Director of Schenectady Works

City Mission, Schenectady, NY

12:30 – 2:00 p.m.10:00 – 11:30 a.m. continued

From Surviving to Thriving Dogwood

Whether you're new to Bridges or have been a

part of the movement for years, you’ll learn tips to

boost your community involvement. We’ll discuss

collaboration, partnerships, and staying top of

mind. Want to take your Bridges movement to the

next level? This session will get you motivated.

Three outcomes: Learn strategies to boost Bridges

awareness, know who to collaborate with, and

gain a better understanding of staying top of mind.

Heidi JonesExecutive Director, Marion MattersMarion, OH

Online Training

A Framework for Understanding Poverty WorkshopGetting Ahead Faciliator TrainingBridges Out of Poverty WorkshopThe R Rules Facilitator Training

Friday, September 30, 2016Friday, October 14, 2016Wednesday, October 19, 2016Friday, October 21, 2016

Bridges Out of Poverty RecertificationBridges to Health and Healthcare Recertification

A Framework for Understanding Poverty RecertificationBridges Out of Poverty Recertification

Thursday, July 21, 2016Thursday, October 27, 2016Thursday, November 3, 2016Thursday, December 1, 2016

Getting Ahead While Getting Out – 2-Year Trainer CertificationGetting Ahead While Getting Out – 2-Year Trainer Certification

Bridges to Health and Healthcare Certified TrainingWorkplace Stability Certified Training

Friday, September 9, 2016Friday, October 28, 2016Friday, November 4, 2016Friday, December 2, 2016

Training Workshops

Certification

Recertification

Kristen OlsenCommunity Impact CoordinatorMoffat County United Way, Craig, CO

Shenia McNacNeighbors Building NeighborhoodsBuilding Bridges, Muskogee, OK

Christina Wyatt, Marion Matters, Marion, OH

Jessica Coleman, Marion Matters, Marion, OH



Getting Ahead or Going Back Hibiscus

There is a large but often overlooked population

of men and women struggling to get ahead who

face huge barriers because of a felony conviction.

These people are an important part of the poverty

population and must be included in our community

solutions—but how? This interactive session

shares strategies from Muskogee, Oklahoma, that

use the workbook Getting Ahead While Getting

Out to remove barriers for men and women reinte-

grating following incarceration.

Tom Martindaleaha! Process Consultant, Muskogee, OK

Making the College Achievement AllianceWork for You!Fuchsia

Having difficulty implementing higher education

strategies on your campus? Feel like you have little

or no support? Learn how a program at a small

community college uses the CAA model to impact

students across campus with little to no budget,

including implementation of a credit-bearing

Investigations class. Make small changes using

the model that have a big impact on students,

and gain tangible resources to take with you as

you plan for success.

Temesia PerdueReady to Work Program Coordinator Madisonville Community CollegeMadisonville, KY

Protecting the Future Lily

The threat of violence in schools has resulted in

demand for a law enforcement presence in edu-

cation. Training for police and security personnel

serving in schools often lacks tools for effective

communication, especially with youth from

poverty. Using Bridges principles and Tactical

Communication as a text, this presentation

discusses how to better train those protecting

children, faculty, and staff in school systems by

investigating the hidden rules of economic class.

Gary Rudickaha! Process Consultant, Owasso, OK

My Win Is Your Win Is Our Win: ReachingCritical Mass for Sustainability and HelpingCommunities Build a Future Story for AllOrange Blossom

Be encouraged and inspired to impact your com-

munity after hearing how The Together Initiative is

reaching the critical mass of resources to begin

creating real systemic changes. The panel discusses

how they are accomplishing a 10-year plan to

reach four bold goals: getting 100% of children

kindergarten ready, secondary credentials for

100% of teens and adults, 100% out of poverty,

and a medical home for 100%.

The Together Initiative MembersLancaster County, PA

Staying Ahead with the Bridges FinancialManagement Class Iris

We will explore how the Bridges Financial Management

Class helps Getting Ahead graduates gain financial

knowledge, tools, and relationships with mentors

in the financial sector. This class helps graduates

gain new perspectives and make behavioral

changes that help them stay ahead. Learn about

the curriculum and how it is different!

Amber WernerProgram Director

LeRoy KingExecutive Director

~St. Joseph County Bridges Out of PovertySouth Bend, IN

How County Government Is Using a Collective Approach to Helping Getting Ahead Graduates Stay Ahead Narcissus

Howard County has used Bridges in the community

and created a Staying Ahead program that brings

together county government, the business com-

munity, and Getting Ahead graduates to build

purposeful relationships. Review what we’ve

implemented in Staying Ahead, the successes

we’ve seen, and future goals. Gain strategies for

implementing an effective Staying Ahead program,

identify key partnerships and resources for grad-

uates, and build trust and relationships with com-

munity partners and stakeholders.

Quinton AskewCenter ManagerHoward County MultiService CenterLaurel, MD

Jacqueline R. ScottDeputy DirectorDepartment of Community Resources and ServicesColumbia, MD

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12:30 – 2:00 p.m. continued 2:45 – 4:15 p.m.Building a Bridges Initiative Narcissus

Are you wondering where to start with your Bridges

initiative? Wondering what the next step is? How

to get funding to support your work? In our small,

rural community we have educated more than 400

community members on the Bridges constructs,

graduated more than 70 people from our Getting

Ahead classes, and brought The R Rules to our

local youth. Join us to find out how we did it.

Amanda ArnoldExecutive Director

Kristen OlsonCommunity Impact Coordinator

~Moffat County United Way, Craig, CO

Collaboration Initiatives and Best PracticesGardenia

Schenectady Bridges leads the way in showing how

community partnerships support self-sufficiency

among people who need it most. Mandsager and

Saucier detail City Mission’s early use of MPOWR

case management tools to build a framework of

partner agencies willing to share data and create

achievement plans to break the cycle of poverty.

Three takeaways for participants: (1) strategies for

collaboration amongst community organizations,

(2) outcome measurement to raise awareness,

and (3) case management tools and methods.

Nathan MandsagerDirector of Schenectady Works, City MissionSchenectady, NY

Brooke Saucier Manager of Partnership ProgramsMPOWR/SupplyCore, Rockford, IL



From the Classroom to the Community: How One School Division Is Achieving Sustainability Dogwood

Join school and community administrators from

Bedford, Virginia, to learn how to change your

community’s culture to support children and families

in poverty. This interactive presentation and panel

discussion highlight how Bedford began the process

in schools and expanded into the community. Gain

tools and strategies not only to begin your journey

but ultimately to reach a place of sustained support

in schools and agencies within your community.

Cathey Burks, Title I Coordinator

Bedford County Public Schools

Susan Mele, Elementary School Principal

Bedford County Public Schools

Andy Crawford, Director

Bedford County Department of Social Services

Denny Huff, Director

Bedford Area Health Foundation~Bedford, VA

Tammy Parlier, Principal New London Academy, Forest, VA

2:45 – 4:15 p.m. continued

From Disability to Taxpayer: Getting Aheadfrom the Bottom Up Iris

Mary’s story starts with gaining employment by

volunteering. Through her employer she was intro-

duced to Bridges and Getting Ahead. Mary will

share her aha! moment and the post-Getting Ahead

support that helps her “stay ahead.” In 2005 she

was told she lacked education and had lost the

ability to learn. Today Mary is employed, a full-time

student, and has her associate’s degree. The pres-

entation will be followed by time for questions.

Mary Hicks, Getting Ahead Investigator

Shenia McNac, Coach~Building Bridges for the Future of MuskogeeMuskogee, OK

The Hidden Cost of Exponential GrowthCamellia

What if your dream for your community was actually

realized? How prepared would you be to handle

the exponential growth that could come from

increased funding, additional partners, new facili-

ties, increased staffing, increased communication

across sectors, etc.? Join us for a live case study

discussion of The Together Initiative’s struggle to

stay on mission while experiencing exponential

growth in 2016.

Tim RogersGrace Point Church

~The Factory Ministries, Lancaster, PA

The Missing Link for Bridges CommunitiesLily

This unique training will provide four easy stepsBridges communities can implement to assist trueeconomic impact and future sustainability. Learn howto build social capital through community involvementin order to better serve under-resourced families whilesimultaneously bringing new depth and meaning todonors. Great for all Bridges sites in all sectors.

Gina Elias

CEO, Building Bridges of Oklahoma

Bartlesville, OK

The Odd Couple: Building Relationshipsof Mutual Respect Hibiscus

What are the chances that two unlikely people fromvery different cultural and economic backgroundswould advance together as leaders in their commu-nity? In this session you will hear their emerging storyand learn how you can build relationships of mutualrespect through mutual learning of the hidden rules.

Regina LewisConsultant, aha! Process

Bart GivensConsultant, Cheyenne Mountain Civic Solutions

~Colorado Springs, CO

We Believe Hope Works! Kahili

At HopeWorks, “job retention” is multifaceted. A

holistic approach helps people overcome barriers

to employment and stabilization. Recently we’ve

begun working with inmates prior to release. We

want people to gain employment and know how to

build their resources and stay employed. We com-

plete the circle by offering support and training to

employers to reduce employee turnover. Employers

supported by our staff are more understanding of

individuals’ multiple barriers. We believe hope works!

Ron Wade

Executive Director

Gilda ShelbyRetention Specialist

~HopeWorks, Memphis, TN

College Students Effecting Personal andInstitutional Change with Investigationsand Social Action Fuchsia

Karla Krodel, coauthor of Investigations, mediates

this student panel. Patrick discusses inner identity

and outward appearances; Griffin discusses Mod-

ule 9’s self-assessment, finances, and role mod-

els; Martin describes building communication and

leadership skills; Sims compares and contrasts

family and campus hidden rules; Mulbah summa-

rizes her research into Getting Ahead, Investigations,

and reentry from prison; and Banks discusses

institutional change. These testimonies elucidate

the variety of student stories that are at the core

of the Investigations learning experience.

Myisha PatrickPresident

Moet GriffinVice President

Yvette MartinTreasurer

~Bridges Out of Poverty Student Union Youngstown State University, Youngstown, OH

Mecca SimsSecretary

Rebecca BanksAlumna

Karla KrodelFaculty Advisor

Write the Vision: Using Vision Boards to Build Your Future StoryOrange Blossom

A vision board is a mental model to envision your

future story, a collage of images of your aspirations

(what you want to be, do, achieve, or have in your life).

The Glen at St. Joseph uses vision boards to help

residents see what is possible and necessary for

their future stories. Participants experience visioning

using “80th Birthday Party,” “My Perfect Life,” and

“What Price?” sheets; clarify personal and profes-

sional goals; and create a personal vision board.

Gwendolyn BuchananBoard Certified Coach

AKea HardinLife Skills Educator

~The Glen at St. Joseph, Dayton, OH

V

Chuck HoltExecutive Director


Session Descriptors Tuesday, Day Two, September 27

Want to Jumpstart Your Day?International North/Center Ballroom

Get your morning started with Regina Lewis, Ms.

Colorado Natural 2012 first place figure competitor,

certified yoga sculpt instructor, certified meditation

and relaxation coach, and certified herbalist. With

just the right amount of light stretching, walking, and

maybe a touch of easy yoga with friends and other

participants, spend 45 minutes each morning before

the conference with Regina and feel good all day.

Wear comfortable, loose clothes and tennis shoes.

Regina Lewisaha! Process Consultant, Colorado Springs, CO

6:00 – 7:00 a.m.

General Session 8:00 – 9:00 a.m.

Poverty, Social Justice, and Wellness: ANew CommitmentInternational North/Center Ballroom

“Massive poverty and obscene inequality …”

A focal point in discussing social justice is that human

dignity can be protected and a healthy community

can be achieved only if human rights are protected

and responsibilities are met.

Every person has a fundamental right to those things

required for human decency, including healthcare and

particularly mental health care. It is our responsibility

to protect these rights. The healthcare system in the

United States is often described as dysfunctional

and uneven in its care for people with mental illness,

especially the poor and indigent.

Mental illness is a treatable brain disease with

better success rates than many other diseases

(about 90%). Studies have shown that proper

diagnosis, medication, and an appropriate range

of community psychosocial rehabilitation support

services will deliver cost-effective results that are

actually less expensive than the current discon-

nected delivery system. Yet the needs of many go

unmet, which is unconscionable.

Gary Eagletonaha! Process Consultant, Houston, TX

9:15 – 10:45 a.m.

Building Learner Success by Bridging the GapsBetween Schools, Families, and the CommunityDogwood

Preparing learners to achieve their first choice of work

or study upon graduating is an educational outcome

that helps them get out of poverty. Other critical com-

ponents of success are the relationships built

among the school, the learner, the family, and the

community. This workshop shares practical ways

one school district has learned to partner outside our

walls to help educate the learners inside our walls.

Erik OrndorffSuperintendent, Pequea Valley School District

Cathy Koenig

Director of Student Services

Pequea Valley School District

Sharon Ray

Principal, Pequea Valley Intermediate School


Advancing Health Equity: A Case of Pit Bulls,Public Health, and PimpsCamellia

Presents the challenges and successes of a physician

opening a clinic in a lower-socioeconomic neighbor-

hood in urban Oklahoma, a nurse educator incorpo-

rating Bridges into physician and nurse education

programs, and an emergency nurse educator dis-

cussing a capstone project using Bridges to train ER

nurses. Facilitators will share lessons learned while

taking on the complex task of improving health

disparities in the community. Participants identify

strategies that may work in their own communities.

Angela MartindaleClinical Assistant Professor, The University of Tulsa

Amy Thomas

Clinical Educator – ER, Hillcrest Healthcare System

~Tulsa, OK

!

Getting Out Reentry Programs Acrossthe U.S. Narcissus

Panelists from reentry programs across the country

that use Getting Ahead While Getting Out will join the

authors to describe how they offer the prerelease

workbook and sessions. They will also describe the

reentry programs they provide returning citizens in

their communities.

Phil DeVolaha! Process Consultant and CoauthorMarengo, OH

Mitch Libster

aha! Process Consultant and Coauthor

Michelle Wood

aha! Process Consultant and Coauthor

~Getting Ahead While Getting Out

Marion, OH

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Free Webinar SeriesFirst and Third Thursdays

11:00 a.m. – 12:00 p.m. Central Time

ahaprocess.com/free-webinar-series

Topics Include:� Mindset, Motivation, and Argument for Change� Assessing Getting Ahead Data � Workplace Stability � Impact of Poverty on the Faith Community � Bridges Mental Model � K–12: How We Got Here and Where We’re Going� Measuring Growth and Content Comprehension� Investigations: Interactions and Transformations

Ending Poverty as an Economic DevelopmentGoal: How Pima County Is Developing ItsStrategy with Bridges Tools Fuchsia

Typically poverty is addressed with social services

tools as a social services problem. Pima County is

taking a different approach, launching Ending

Poverty Now as a component of its Pima Prospers

economic development plan. The county sees

people in poverty as part of the economic solution

and is using Bridges concepts and Getting Ahead

classes to support that vision. Learn more about how

Pima County is building its strategy and partnerships.

Bonnie BazataProgram Manager, Ending Poverty Now, Tucson, AZ

Session Descriptors Tuesday, Day Two, September 279:15 – 10:45 a.m.continued

Instability Is Another Measure ofWorkplace Diversity Lily

If your workforce includes people living in daily

instability, conditions often prevent them from

remaining on the job. Low-income environments

are a major contributor, and low-wage employees

often experience instability that leads to poor job

performance, missed work, and turnover—all of

which cost organizations money. Instability affects

resources like transportation, healthcare, childcare,

communication, and financial and legal matters.

Identify tactics to increase workplace stability,

discuss employer networks that share resources

and training, and more.

Ruth Weirichaha! Process Consultant and Author,Workplace Stability, Denver, CO


Integrating the Bridges Material ThroughoutYour CommunityOrange Blossom

Have you wondered how to incorporate Bridges

constructs throughout your whole organization?

Executive directors, decision makers, and anyone

who wants to help shape their organization can

learn how The Factory Ministries has taken the

training to a whole new level. We have incorpo-

rated the Bridges resources, causes, and con-

structs with our paid staff, board members,

policies, and strategic plan. We’ll capture new aha!

moments together as we share ideas, successes,

and failures.

Chuck Holt

Executive Director, The Factory Ministries

Lancaster County, PA

Life Guides: Supported Families and Successful Children Hibiscus

Life Guides is a revolutionary, 20-year approach

to supporting low-income families whose terminal

goal is to exit poverty and assure a better life for

the next generation. Life Guides incorporates

Bridges and Getting Ahead, and Life Guides

coaches support choices that move participants

forward, away from crisis and toward positive

future stories. We’ll share the Life Guides model,

setbacks and achievements, funding insights,

service learning projects, participant outcomes,

and academic successes of children in the program.

Linda SnyderDirector of Life Guides, Education and Grants

Nancy MurtonLife Guide

Jennifer Fechter

Life Guide

~Goodwill Industries of Southwestern Michigan Kalamazoo, MI

Man in the Mirror: Reflections on Male Behavior Kahili

Why do some men keep their thoughts and emo-

tions in check? Do you sometimes find it difficult

to get your male clients, students, or colleagues

to openly discuss what may be contributing to the

behavior choices they make and the impact those

choices have on themselves and others? How

does the “Bro Code” influence male behavior?

Find the answers to these questions as we exam-

ine “The Man in the Mirror.”

Jim Littlejohnaha! Process ConsultantColumbia, SC

Next Steps for Staying Ahead Iris

We will explore lessons learned and new program-

ming in South Bend, Indiana. Phil DeVol tells us

that the hardest part about running Getting Ahead

is preparing the community for the graduates. We

will take a journey and share our story of how our

programming and our community has been trans-

formed by graduate leadership.

Amber WernerProgram Director

LeRoy King

Executive Director

~St. Joseph County Bridges Out of Poverty

South Bend, IN

Who’s Responsible to Care for the Poor?The Church or the Government? Gardenia

Biblically and historically, churchgoers have been

taught to feed the poor, clothe the naked, and care

for orphans, widows, and immigrants … but

doesn’t the government now do that? Do churches

even have the capacity to care for the disenfran-

chised people in this nation and in their own com-

munities? Most U.S. congregations have fewer than

100 members, and pastors are bi-vocational. What

is the church’s real duty to the poor?

Sherman Bradleyaha! Process ConsultantCincinnati, OH


Session Descriptors Tuesday, Day Two, September 27

These sessions ask deeper questions and share

best practices about the sector or topic. Facilitated

by senior practitioners and aha! Process national

consultants, these sessions give you time to think

about sector-specific issues and how aha! Process

strategies help move individuals and organizations

in that sector further and faster. The sessions

provide time for questions and discussions from

all participants.

11:00 a.m. – 12:30 p.m. Open for Discussion

Higher Education Fuchsia

Bethanie Tucker

K–12 Dogwood

Jim Littlejohn

Reentry Lily

Mitch Libster

and Michelle Wood

Faith and Family Gardenia

Tim Rogers

Fund Raising Orange Blossom

Gina Elias

Getting Ahead and Staying Ahead– Grads Only!

Hibiscus

Phil DeVol

Health and Healthcare Camellia

Lucy Shaw

Bridges Narcissus

Terie Dreussi-Smith

Business Kahili

Ruth Weirich

Criminal Justice Iris

Gary Rudick

Closing Session12:30 – 2:00 p.m.

Bridges Mental ModelInternational North/Center Ballroom

This session will analyze in depth the mental model of a community infrastructure necessary to

move from getting by to getting ahead to prosperity to philanthropy—i.e., the ability to give back.

For a community to survive in a knowledge-based economy, it will be important to think in a larger frame

of human, institutional, and community capacity. Just as we developed the interstate highway system

to spur the development of the industrial economy, so we must begin the systematic development of

infrastructures for the well-being of all.


Building BridgesSolutions for the resourced provide businesses,agencies, and organizations a deeper understandingof the challenges faced by people in poverty.

Solutions for the under-resourced are tools touncover the realities and barriers in the communityand create stability and success in life.

Solutions forthe Resourced

Solutions forthe Under-Resourced

continued onnext page

Solutions for the Resourced and Under-Resourced


continued from previous pageBuilding Bridges

Solutions for the Resourced and Under-Resourced

Learn more at ahaprocess.com(800) 424-9484

Solutions forthe Resourced

Solutions forthe Under-Resourced

2016 Bridges Community AwardHonoringMuskogee BridgesOut of Poverty

Muskogee, Oklahoma

aha! Process is honoring you as a Bridges Out of Poverty Community

CHANGING LIVES

Thank you for innovation showing change at the individual, organizational, community, and policy levels.Congratulations on creating change for a sustainable community where all can live well.

ADDRESSINGTHE CHALLENGESOF POVERTYINTERNATIONAL CONFERENCE

Certificate of Attendance

Lake Buena Vista, Florida � September 25–27, 2016

12 Training Hours

CHANGING LIVES

LOBBY

LEVEL

MEZZANINE

LEVEL

ADDRESSING - aha! ProcessFrom Surviving to Thriving Dogwood Getting Ahead or Going Back Hibiscus How County Government Is Using a Collective Approach to Helping Getting Ahead Graduates

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