Account Development Manager ...€¦ · MIKE MILLAR SENIOR SALES AND MARKETING PROFESSIONAL 780-232-5195 [email protected] Edmonton, AB Account Development Manager – Architectural

MIKE MILLAR SENIOR SALES AND MARKETING PROFESSIONAL

780-232-5195

[email protected]

Edmonton, AB

www.mikemillar.ca Account Development Manager – Architectural Coatings

PPG | 2019 to Present “We protect and beautify the world” PPG.com

Growth, Farm, and hunt for business. Maintain regular contact with customers to understand needs

and to identify business opportunities In conjunction with Regional Sales Manager and in response to

customer needs, facilitate product recommendations, application and performance and color

Develop account planning strategy to cultivate sales of customers with most growth potential

Utilize SAGE sales tool to manage accounts, maintain call logs and contact info, run reports, etc.

Partner with Store Managers and other store employees to ensure customers needs are met or exceeded

Work with the PPG credit department to manage customer debt Develop good understanding of customer base and the segments

they service In conjunction with Regional Sales Manager, facilitate timely and

accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies

Reframes and challenges the way customers view their

businesses. Aligns insights to key customer priorities and ties those insights

back to PPG's unique differentiators. Drives Two-Way Communication Clearly articulates PPG's value proposition and engages the

customer in jointly addressing business priorities. Can coordinate and secure buy-in from internal stakeholders. Knows Customer Value Drivers Has a deep knowledge of customer business and can discuss issues from multiple angles. Is comfortable talking to a wide range of decision influencers. Successfully links PPG capabilities to individual goals to overcome

barriers to purchase. Can Identify Economic Drivers Keenly tracks economic and industry activity and understands its

implications on customer business, including potential new business opportunities.

KEY SKILLS Personable and trustworthy

Relationship oriented with

proven experience

Impeccable communication,

written and verbal

Skilled cold caller

CRM trained with SalesForce

experience

Confident in negotiations

Leadership experience

Driven and results oriented

Exceptional customer service

Account farming and hunting

Client focused

Team player

EDUCATION Salesperson Licensing Course

Nova Scotia Association of

REALTORS | 2009

Radio Arts Diploma

Canadian School of Modern

Broadcasting

2003

MIKE MILLAR SENIOR SALES AND MARKETING PROFESSIONAL

780-232-5195

[email protected]

Edmonton, AB

www.mikemillar.ca

Account Executive – National Accounts

Moneris | 2016 to 2018 “Be Payment Ready” Moneris.com

Responsible for mid-market national accounts

Managed a portfolio of 40 national accounts with $1.5

billion in processing, including big box retailers, provincial

governments, post-secondary, and associations with 1000

plus members.

Processing combined credit volumes of $15-300 million in

Canada

Provided coaching and education to customers on their Merchant products, fraud reduction measures and how to mitigate chargeback’s

Performed comprehensive business reviews with clients at an efficiency ratio of 75% of retained earnings

Built and managed merchant relationship with CEO,CFO

and all department heads

Renew national accounts for 3 to 7 year terms through

pricing strategies and negotiations

87% national merchant approval rating

Work closely with all departments including client services

and MAPS team to drive exemplary execution for

customer acquisition, ease of integration, and speed-to-

market

Provide all information for account transition of newly

signed clients

Maintain a database of continually updated leads and

client account information, ensuring data integrity

EXPERIENCE

MIKE MILLAR SENIOR SALES AND MARKETING PROFESSIONAL

780-232-5195

[email protected]

Edmonton, AB

www.mikemillar.ca EXPERIENCE CONTINUED

Business Development Executive

Western Union Business Solutions | 2013 to 2016

“Moving Money for Better” Westernunion.com

In the first year, added 29 accounts (up to 10 times industry average), with

the largest account having $46 million in foreign exchange dollars annually.

Target businesses with $500,000 to $50 million annual sales,

any business importing or exporting products and services

Educate clients on Forex products and solutions according to

client needs

Build and maintain meaningful relationships with clients in the

oilfield, Industrial warehouses, construction, exporters, and

distributors to gain trust and account intel to provide solutions

Create valued partnerships using solutions available for risk

mitigation with foreign exchange

Develop partnerships with key industry professionals to

increase sales

Evaluate and assess clients to ensure they are compliant with

Canadian regulations

Utilize CRM database to manage a pipeline of thousands of

leads and prospects, ensuring activity and account information

is up to date

Execute cold calling campaigns to target end-user prospects

Key Account Manager

Instabox | 2011 to 2013 Instabox.com

Over $500,000 sales in year one, over $750,000 sales in year two

Responsible for all new business in Edmonton

Build relationships with prospects from a variety of industries

including retail, oilfield, technology, import and exporters,

manufacturers, construction, and Industrial warehouses.

Added 48 client accounts during tenure, as well as managed

200 existing clients

Assess client needs and design and sell custom packaging

solutions for SME companies within Alberta

Develop and build consultative and meaningful relationships

with current and prospective clients to provide the best

solutions for their businesses

Build and maintain large database of leads to provide a

continuous pipeline, ensuring account and data integrity

MIKE MILLAR SENIOR SALES AND MARKETING PROFESSIONAL

780-232-5195

[email protected]

Edmonton, AB

www.mikemillar.ca EXPERIENCE CONTINUED

Realtor

Exit Realty | 2009 to 2011

Build and develop meaningful relationships to assist clients in

one of the biggest transactions of their lives

Sell residential properties within Halifax and surrounding area

Deliver effective sales presentations and custom marketing

plans

Create prospect lists through a series of lead generation

tactics including cold door knocking, targeting revenue-

producing properties

Provide outside-the-box marketing techniques unique to each

property

Negotiate sales contracts on clients’ behalf, keeping their best

interest in mind

International Sales Manager

J. Agency (Thailand) | 2003 – 2009

Responsible for staff leadership and development

Build and maintain distribution networks with wholesale

companies in North America and Europe

Provide sales and marketing services to internal clients

Export commodity products including lights and fixtures

internationally

Build meaningful relationships with clients and community to

establish trust and long-term business growth

Develop strategies pertaining to sales, marketing, and pricing

for markets in Canada, USA, and Europe

R E F E R E N C E S

Professional references will be provided on request.