About MSBCoach

© 2010 MSBCoach. All Rights Reserved.

Building Leadership that Builds BusinessMSBCoach Business ManualHelping Successful People Become More Successful


Why Coaching?


Why Coaching?Did You Know• The higher an executive advances up the organizational ladder, they

are less dependent on technical skills and require more effectiveness in interpersonal skills and emotional intelligence.

• Coaching is an effective tool for improving bottom line performance in executives and organizations.

• Coaching builds skills and capacities for more productive working relationships.

• Coaching paves the way for decision makers to create higher levels of organizational effectiveness through dialogue, inquiry and positive interactions.

• Coaching helps identify when teamwork is important; the how and when to apply the skills necessary to foster it.


Why Coaching?Did You KnowCoached executives have reported improvements in the following

areas:

a. 53% in Productivity b. 48% in Quality c. 48% in Organizational Strength d. 39% in Customer Service e. 34% in Reducing Customer Complaints f. 32% in Retaining Executives who Received Coaching g. 23% in Cost Reductions h. 22% in Bottom-line Profitability


10 REASONS TO USE A BUSINESS COACH:

1. Gain an objective opinion of your business2. Create a strategic plan that will direct how your business will grow.3. Learn how and why leadership is vital to business growth and

success.4. Increase the productivity of your business and employees, now and

in the future.5. Uncover skills you didn’t think you had.6. Exercise your mind.7. Locate what is missing in your plan in order to develop increased

action.8. Reduce the stress in your personal and business life.9. Reach and achieve what you once thought were unrealistic goals.10. Hear how others are achieving success in their business


Who Hires a Coach?•The International Coaching Federation surveyed 210

coaching clients for demographic data and feedback/opinions about the value and use of coaching. Of these respondents, 197 were employed professionals. All had a formal, on-going relationship with a coach for an average duration of nine months. Over 80% of the respondents had undergraduate degrees and over one third had Master’s Degrees or higher.


Outcome Attributed to Coaching :• 67.6% higher level of self-awareness • 62.4% smarter goal-setting• 60.5% more balanced life• 57.1% lower stress levels• 52.9% self-discovery• 52.4% more self-confidence• 25.7% stopped a bad habit• 24.3% change in career• 22.9% more free time• 33.8% health improvements• 33.3% better staff relationship• 33.3% better family relationship


Value of Coaching Investment


The Facts:


The Facts about MSBCoach:

http://www.youtube.com/watch?v=rzxFSBh60oI


“I am only one; but still I am one. I cannot do Everything, but still I can do something. I will not refuse to do the something I can do.” - Helen Keller


MISSION + VALUES + VISIONMSBCoach Business ManualHelping Successful People Become More Successful


Our MissionTo provide the highest quality coaching and training

through developing partnerships with our clients to empower breakthroughs necessary for professional and personal success.

At MSBCoach our mission is accomplished through partnering with clients to articulate what they want to accomplish; to define their own success, create new ways of thinking and execute an action plan.



Our Vision

Coaching and training that will meet and exceed the needs of each individual client in all aspects of their personhood; through discovering how to lead oneself and their subordinates.


Our ValuesFundamental to our success, our values set us apart through our

partnerships, actions and behaviors:

a. Integrity b. Affordability c. Operational excellence d. Superior service e. Respect f. Personal & professional growth g. Accountability h. Trust i. Confidentiality



At MSBCoach we promise to coach, train and lead by our values, we will provide:

1. Superior performance.2. Conduct ourselves with integrity.3. Foster trust.4. Create an environment for

collaboration and teamwork.5. Provide excellent quality service.6. Exceed expectations.7. Deliver creative, competent

breakthrough leadership training and coaching.

8. Commitment to your success.



Our PhilosophyOur philosophy is to coach, train and come alongside our clients, forming

a partnership and developing well balanced, competent leaders.

Our contribution to the partnership is: a. Support b. Encouragement c. Thinking Partner d. Sounding Board e. Accountability f. Assisting our clients to:

• Envision • Empower • Execute their professional and personal future.



Our PhilosophyOur client’s contribution is to: a. Breakthrough mindsets b. Create new vision and thought patterns c. To be accountable to process outside their norm d. Discover their impossible future e. Execution to make it happen

We know each individual and team is distinctive and has its own culture. Our coaching model ensures each client and program is customized to the client’s needs. We ask probing questions to help our clients discover their own vision and solutions. This results in critical and creative thinking; not always looking to find “the” answer, rather to explore all the possibilities through engaged thinking.



Programs• ISC- Individual and Team Coaching

•TRIP- Talent Retention Impact Program

•Authentic Life- Leadership Integrated for Executives

•EELP- Emerging Executive Leaders Program

•Get Clients Now Program



I.S.C. INDIVIDUAL & TEAM COACHING MODELSMSBCoach Business ManualHelping Successful People Become More Successful


I.S.C. INDIVIDUAL & TEAM COACHING MODELS

At MSBCoach our coaching model consists of three components - I.S.C.

1. “I” - Identify challenges and opportunities with individuals and teams.

2. “S” - Shift the mindset.3. “C” - Create

breakthroughs and a new future for individuals and teams.



As a leader or team member you are creative and whole. As a leader or team member you are the core. Each leader and team member makes the gears in this process turn.

In the I Phase the team will partner with your coach to identify challenges, opportunities and discuss what you want to accomplish. Together we gain understanding by using tools such as: Strength Finder, DISC Personality Profile, 360° Feedback, and Emotional Intelligence.




The S Phase allows you to mentally and emotionally be prepared to accomplish what the team has identified in the I Phase. This phase is not about finding “THE” answer, but rather opening your mind to explore all the possibilities to the answer.

In this phase we will:1. Shift mindsets where there are mental barriers2. Discuss probing questions regarding:

a. Barriers in reaching goals b. Energy c. Work-life balance




In the C Phase we will discover ways to create breakthroughs for the team’s future. We will combine the information from the I and S Phases to create and environment for not only for personal success but as a team as well. IDENTIFYSHIFTCREATE

This is the ACTION PHASE where we:1. Set goals and timeframes2. Create a plan of action3. Execute your plan of action4. Discover energy5. Accountability to execution is provided



TRIP - TALENT RETENTION IMPACT PROGRAMMSBCoach Business ManualHelping Successful People Become More Successful

“Tell me and I forget, teach me and I remember, involve me and I learn”

- Benjamin Franklin



TRIP - TALENT RETENTION IMPACT PROGRAM

At MSBCoach we are dedicated to developing authentic leaders andhigh performance teams.

Our passion provides the opportunity to make available customized leadership development and team building programs that produce bottom line results. We will partner with you. We will provide ongoing leadership and executive coaching, as well as team and organizational development. We have an extended team of executive coaches we partner with. These coaches all have comprehensive business experience and credentials to provide the quality service expected.




Through contracting with MSBCoach you provide your company and staff with the advantages needed to be successful. Rome was not built in a day and neither are strong leaders or high performance teams. The process of building takes time, commitment and dedication. MSBCoach is dedicated to you, your staff, and this process. We provide training sessions each month and individual executive and leadership coaching sessions. This program provides CEOs, executives and their teams structured and an outcome based thinking partner, life/business coach, strategic planning partner and any of the specialty services provided by MSBCoach (all determined by the customized contract between MSBCoach and our client).




This is a minimal time and monetary investment in yourself and your team. The alternative cost is much more in turnover and lost morale. You will see results in productivity that will affect the bottom line and yield a greater return on investment. As the leader this will give you a sounding board to bounce ideas off of, an executive level partner to brainstorm with, provide training and coaching for your entire team.



New Leadership WorkshopsMSBCoachHelping Successful People Become More Successful


WorkshopsMSBCoach partners with your

business to custom develop onsite programs such as:

• Strength Based Leadership & Teams• Conflict Management• Authentic Leadership• Emerging Leaders• High Performance Teams • Organizational Leadership• Evaluations:

1. 360 Feedback 2. DISC Personality Profiles 3. Emotional Intelligence 4. Strength Finder

• Leadership Communication• Support Teams• Networking• Strategic Thinking in Action• Multigenerational Leadership• Talent Recruitment & Retention• Community Leadership• Effective Marketing• Work-Life Integration • Execution• Difficult Conversations• Power Partnerships• Peer Mentoring• Succession Planning• GET CLIENTS NOW!


MSBCoach will partner with you to custom develop coaching and training programs. To jumpstart your thought process, we have listed some of our most requested workshops



http://www.youtube.com/watch?v=czWi-iSA8kU


Leadership That Builds Customer Service from the Inside Out



This course will take a leader through the avenues of customer service that are imperative but often over looked. The external customer service is a direct reflection of internal customer service.

Both internal and external customer service sets the stage for organizational culture. As a leader, it is your responsibility to be in tune with the culture, lead your people to change when necessary to produce results.

If you are dissatisfied with the culture of your department or organization’s customer service, you will not want to miss this class.



Course Objectives:• Identify your customer (both internally and externally)• Identify your current culture• The leader’s role in creating culture• Define customer service• Understand the importance of Listening skills• How to Handle angry customers• Identify reasons a customer complains• Discover your customer service style (includes profile)• How to apply Emotional Intelligence to customer service (includes

profile)• Set a plan of action to apply new knowledge


Creating Your Leadership Legacy


Creating Your Leadership Legacy•Are Your Next-Gen Leaders Ready to Lead? •How confident are you in your organization’s second

generation of leaders as the future? •Are they prepared? •Will they make effective leaders?•Have you thought about your leadership legacy, but

not sure how to create it? If these questions resonate with you, you will not want

to miss this series of classes.


Creating Your Leadership LegacyCourse Objectives:•Define what a leadership legacy is•Define your own personal leadership legacy• Identify qualities to look for when identifying future

leaders• Leadership Legacy Assessment• Identify the traits of a legacy leader•Create your own leadership legacy plan


Of the best leaders, when their task is accomplished, their people all remark, “We have done it ourselves”

- Lao Tzu


The Set Up to Fail


The Set Up to FailAre you responsible for identifying and developing new management?

Studies tell us only 30% of new managers will succeed in their first leadership role. This statistic begs the question, “What part of this statistic is the responsibility of the leader who promoted the new manager and what part is the responsibility of the new manager?”

In this series, we will address this challenges every leader has or will face. We will identify the characteristics of a strong potential leader, debunk common myths of management and learn how to coach rookie managers in the basic management and leadership skills.


The Set Up to FailCourse Objectives:• Learn how to identify potential leaders• Learn what you need to do before you promote• Identify common management myths• How and why to train the new manager for success in basic management practices,

IE: delegation, time management, networking, listening, motivating, performance evaluations, and more.

• Understanding the leader’s responsibility to the new manager• Overview of coaching a new manager• Common mistakes leader’s make when leading new managers• The challenges a new manager faces when promoted from within• The challenges a new manager faces when hired from the outside• Identify the difference between management and leadership and when to use each

one Identify what you are doing now to identify and develop new managers and what will you do when you get back to identify and develop new managers


Creating Your Future Using The Empowerment Dynamic


Creating Your Future Using The Empowerment DynamicAs a leader, you are creating your future and the future of those

you lead. In this series of classes, we will look at the orientations we come from. We will explore Karpman’s Drama Triangle and David Emerald’s The Empowerment Triangle.

• Are you leading yourself and others as a creator or as a victim? • What about the people you are leading? • What is their orientation? • Do you empower others through challenging and coaching or

do you rescue or persecute to get things done.


Creating Your Future Using The Empowerment DynamicCourse Objectives:• Identify the Drama Triangle and The Empowerment Triangle• Identify the origins you lead from• Identify the origins your up line and down line come from• Write out your Drama Triangle Challenge• Create an Empowerment Dynamic Challenge• Discover problem, anxiety and reach vs. vision, outcome and

passion• Create a workplace with distinction of attention, intention and

results• Learn to create your future


Leading With Emotional Intelligence


Leading With Emotional IntelligenceExperienced business leaders rank “emotional intelligence”

capabilities as critical to the success of today’s leaders. Research reveals emotional intelligence (EQ) skills such as self-awareness, self-management, social awareness and building relationships are more important to leadership success than typical leadership traits, such as external/market orientation, financial acumen and planning.

In this course, we will define four key areas of EQ, take an EQ profile and discover ways to apply EQ to leadership success in yourself and others.


Leading With Emotional IntelligenceCourse Objectives:• Identify emotional insight as a source of energy•What is EQ and how does it affect leadership•Understand and value emotions in yourself & others• Build stronger more rewarding work relationships• Plan, reason and make intentional choices• Take an Emotional Intelligence self-assessment•Write a plan of action to apply learning• Learn how to Strengthen EQ• Self-reflection• Partner discussion


Executive Courses

Authentic LIFE develops genuine leaders with perceptive selfawareness, true ability to empower others and create sustainable organizations.


Leading a Culture for Change and Innovation



Perfection is righteously pursued within organizations; although, this may seem the right pursuit, often it is not. As long as human beings are involved, we will never achieve perfection; however, we can achieve excellence. The pursuit of excellence will open the door for creativity where perfection slams it shut. In order to have innovation we must be open to creativity.

Creativity is fun and it means trial and error. Thomas Edison said, “I have not failed. I’ve just found 10,000 ways that won’t work” and “Hell, there are no rules here - we’re trying to accomplish something.” In this course, we will strive to shatter the old mold and create a new one that keeps excellence and opens the door for creativity and innovation.



Course Objectives:• Identify what we are doing in our organizations to shut down

creativity and innovation• Identify how we can create a culture open to creativity and

innovation and still keep excellence• Discover what is possible• Identify a new way of being in leadership• Enroll people in the new vision• Identify actions and behaviors that reinforce creativity and

innovation•Write a plan of action to apply learning


Capturing Teachable Moments: Leading as a coach


Capturing Teachable Moments: Leading as a coachAs leaders we are constantly encountering teachable

moments, the challenge is we often miss them or do not have the time to make the most of them. In this course, we will lean to keep our eyes and ears open for teachable moments and why it is well worth a leader’s time to do so. We will explore formal teachable moments and how to capture spontaneous teachable moments.

You will leave this course with tools to lead as a coach and inspire your team to their own greatness.


Capturing Teachable Moments: Leading as a coachCourse Objectives:•Define teachable moments•Distinguish between formal and spontaneous

teachable moments• Learn what it means to lead as coach• Learn the benefits of leading as a coach• Learn where to find the time to lead as a coach and

take advantage of in-formal teachable moments


The EELP is an Emerging Executive Leadership Program designed to develop leaders from the inside out.

This is not a theory class. Emerging leaders train with successful entrepreneurs and executives who coach them in self-leadership, and developing high-performance teams. This is real-life, real-time training, so you get immediate results.

Self-management, work/life integration, managing up, and much more… just ask.


Risk and Leadership


Risk and LeadershipIt can be a challenge for a leader to take risk when so much is

at stake, yet without risk, we have business as usual.

Most leaders would say taking risk is necessary; however, the higher an executive climbs up the ladder the more there is at risk. In this course will discuss the passion in young, reckless abandonment in decision-making and wise calculated risk of senior executives and is there a balance between the two. We will also learn how EQ and Authentic Leadership affect risk. Each leader will identify where they are taking risk and need to take more.


Risk and LeadershipCourse Objectives:•An understanding that Leadership requires risk•How to apply EQ to risk•How to apply Authentic Leadership to Risk•How different personalities affect risk•How to view risk as an opportunity Identify where

you are taking risk now and where you should take more. Identify how you will do this.


Coaches help individualsarticulate their dreams,leading them to their owngreatness.

- Robert Hargrove


Seven Roles a Leader Should Follow To Grow Their People


Seven Roles a Leader Should Follow To Grow Their PeopleThis course builds on Leading a Culture of Change and

Innovation. We will dive deeper into coaching as a way of being in leadership and the seven roles for helping people grow.

If you are a leader, who believes success in business is determined through developing and bringing out the best in people this course is for you. The seven roles are practical and organic.


Seven Roles a Leader Should Follow To Grow Their People

Course Objectives:•Define who you are “being” as a leader•Discover how leading as a coach can become organic•Discover and apply the seven roles to help people

grow•Write a paper on how your will develop your people

moving forward


Our personalities emerge from our genetics and are further shaped by our ongoinglife experiences.

Emergenetics is a unique and flexible approach to personality profiling that is based on the latest brain research.


Emergenetics®Emergenetics® is a profiling instrument based on scientific research that indicates that individuals

are genetically pre-wired at birth to think and act in certain ways, and these traits change as a result of social/environmental factors, i.e., emerging from our life experiences. The combination of genetics and experiences intertwine to form recognizable patterns that can be used to improve communication and productivity.

Developed by Geil Browning, Ph.D. and Wendell Williams, Ph.D. after extensive research involving over 500,000 adults, Emergenetics provides insightful information on a combination of thinking preferences and behavioral attributes. With over 22 years of practice and research, the Emergenetics Profile provides information on four thinking attributes (Analytical, Structural, Social and Conceptual) and three behavioral attributes (Expressive, Assertive, and Flexibility).

Universities and organizations who use the Emergenetics Profile are able to form more productive teams, increase understanding among students, teachers, co-workers, reduce conflict between people, assure more successful project implementation and develop more effective solutions.

Individuals who learn their own attributes for thinking and behaving are able to teach, communicate, sell, make presentations, and motivate others more effectively.


Emergenetics® How Does it Work?Emergenetics® is a self-descriptive test - meaning you answer a series of

questions about yourself. Then your responses are scored and the results are compared with a group norm.

Whether you are teaching, training, hiring, leading, or interacting with your team - Emergenetics® methods facilitate communication and promote greater job and personal effectiveness. It is unlike any profile or assessment process with which you may be familiar.

This fast-paced program will lead you and your team through insightful processes to identify and examine how you think and behave, and how these influence your personal and professional life. Emergenetics seminars are customized to meet your needs and ensure you achieve the results you seek.


Emergenetics®Course Objectives:• Gain insight into your thinking and behavioral preferences• The “perfect” team• The “perfect” presentation• Creative problem solving• Managing change• Enhanced interpersonal communications• Accelerated learning• Leadership development• Diversity valuation• Job satisfaction• Life satisfaction• Understanding your consumer• Understanding self• Understanding significant others• Increased productivity• Individual coaching session to provide personal understanding of your preferences


Whether you think you can orthink you can’t, you’re right!

- Henry Ford


AUTHENTIC LIFE – LEADERSHIP INTEGRATED FOR EXECUTIVES MSBCoach ManualHelping Successful People Become More Successful


Authentic LIFEAuthentic LIFE develops genuine leadership with perceptive self-awareness, true ability to

empower others and create sustainable organizations

What you will take away: a. An understanding of Authentic Leadership and what it means to you b. Self-discovery and heightened self-awareness c. Knowledge of your natural strengths and how to channel them into effective leadership d. Reconnection with your passion in ways that will revitalize your business relationships and

decisions e. A new sense of freedom through being your true self across all areas of your life f. A support team to empower you to grow beyond what you can be on your own g. Knowledge of how your life story affects your leadership h. An understanding of your personal values and principles and how you lead according to

them i. A working familiarity with how are you motivated intrinsically & extrinsically j. The ability to empower others to become authentic leaders


Authentic LIFEWhy a group format:

a. Leaders cannot succeed on their own b. Create support and advice to stay on course c. Develop mutually beneficial relationships d. Provide accountability e. Provide a safe environment to share concerns,

successes and gain feedback


Authentic LIFEWHAT IS AUTHENTIC LEADERSHIP?

• Authentic leaders lead with an understanding and appreciation of their life story. They understand how this makes them unique and lead out of passion. Authentic leaders are aware of their personal values and principles and are able to balance their extrinsic and intrinsic motivations. They value a group of people who have shared principles in order to obtain affirmation, advice, perspective and call for a course of correction when needed. Through this process, their lives become grounded and integrated giving them the true right to empower others to become authentic leaders.


Authentic LIFEWhat does the program look like?

• We will formally meet twice a month - these meeting can be in person or over the phone - depending upon group consensus

• You will work on your self-discovery in leadership on your own as well as with a partner

• Each time we meet we will learn something new and have open discussion about your progress


Authentic LIFESESSION I• Learning Time: Exploring the aspects of Authentic

Leadershipa. Self-awarenessb. Personal values and principlesc. Balancing Intrinsic and Extrinsic motivationsd. Building a support teame. Staying Groundedf. Empowering Others to Lead

• Where am I? Authentic Leadership Survey & discussion• Learning Time: Complete Authentic Leadership Questioner


Authentic LIFESESSION II• Discuss the survey and questionnaire• New discoveries• True to self• Learning Time: Self-awareness and your life story • Homework: Write your life story - be as transparent

as you can


Authentic LIFESESSION III

• Learning Time: Discovering your values and principles from your life story

• Writing out what your passions, values and principles are, and how they are rooted in your life story

• How do you incorporate your passions, values and principles into your leadership- Discussion

• How do they make you more productive and how do they hinder you- Discussion

• Homework: Write out your intrinsic and extrinsic motivation


Authentic LIFESESSION IV• Learning Time: Defining Intrinsic and Extrinsic motivations• Where do these become opportunities and pit falls-

Discussion• How do these motivations tie into your life story-

Discussion• Learning Time: Who is in your support team - discuss trust• Homework: Take a close look at your support team, who

are they, do you trust them, do you have unhealthy or draining relationships on this team, how do you choose your support team


Authentic LIFESESSION V• Discussion on discoveries of your support team• Learning Time: Defining staying grounded and

integration• Homework: Write out what areas of your life are not

grounded, what have you learned or need to learn from this, where are your integrated, where do you need to be more integrated


Authentic LIFESESSION VI• Discuss discoveries on being grounded and

integrated• Learning Time: Empowering Others• Applying your own authentic leadership to

empower others to become authentic leaders


EELP – EMERGING EXECUTIVE LEADERS PROGRAMMSBCoach ManualHelping Successful People Become More Successful


EELP - EMERGING EXECUTIVE LEADERS PROGRAMOur Mission is to empower emerging executive leaders to be

authentic in self-leadership and lead high performance teams and organizations.

EELP for Today’s Leaders • You will see real-time differences immediately • Gain an integrated perspective • Be more successful in practical affairs • Our approach is outcome oriented • We do not give you the answers but the tools to explore all the

possible answers• You will learn to engage in critical thinking


EELP - EMERGING EXECUTIVE LEADERS PROGRAMAre you looking for ways to enhance your business success, make impactive

leadership decisions, creative and strategic problem solving? Would you benefit from a support team of experienced business owners, executives and like-minded peers? Are you are a current or emerging executive leader? Have you looked at MBAE programs but not sure what is the right fit for you?

If you answered yes to two or more of the above questions our Emerging Executive Leader Program (EELP) may be exactly what you are looking for. Through EELP, you will see immediate return on investment. You will improve leadership skills as you collaborate with current, real-life, successful entrepreneurs and executives. The EELP program provides a flexible learning environment for information exchange in an executive friendly format. All topics are real-time applicable to issues leaders face on a daily basis.


EELP - EMERGING EXECUTIVE LEADERS PROGRAMWhy Choose EELP?

• EELP can be done on site with your emerging leaders or your emerging can participate in our nationwide EELP

• Lower pricing• Real-world experience of instructors vs the traditional educational/theory

experience• Smaller classes• One-on-one time with instructors• Peer group coaching• Individual coaching• Real-time experiences and papers to express practical application of what is

being learned• Class flexibility


EELP - EMERGING EXECUTIVE LEADERS PROGRAMFaculty

•Our Faculty is one of the many attributes that sets EELP apart. You will learn from real-world, experienced business owners and executives. Our faculty is highly engaging and inspiring. They are passionate about investing in other leaders to empower their lives and careers.


EELP - EMERGING EXECUTIVE LEADERS PROGRAMThe Program

•Our EELP will empower you to become exceptional as you lead from authentic leadership. Authentic leadership begins with self-discovery. This is where a leader explores what drives them. Out of self-awareness, true leaders emerge. Seventy-five percent of Stanford Graduate School of Business Advisory Council recommended self-awareness as the most important capability for a leader to develop. This is the very reason the first half of EELP is dedicated to Self-Leadership.


EELP - EMERGING EXECUTIVE LEADERS PROGRAMPROGRAM OVERVIEW

• 9 months in length• 2 retreats• 1 group coaching/training a month• 1 individual coaching session a month• Real time program for current emerging leaders• Personal & Organizational Leadership challenge - break

through paper & presentation•What am I learning and applying? - paper each month


EELP - EMERGING EXECUTIVE LEADERS PROGRAM

Phase IAuthentic Self Leadership• Self-awareness• Self-leadership• Values• Morals• Ethics• Goals• Strengths• Balance processing• Work/life balance• Your stand• Personality Profile• Emotional intelligence• 360 feedback• Whole leadership

1. body2. soul3. Spirit

• Going from top individual producer to key leader


EELP - EMERGING EXECUTIVE LEADERS PROGRAMA leader is not a leader if no one is following and it

takes more to be a leader than a title. We all know this, yet 70% of leaders fail due to an inability to connect with and lead their team. The second half of EELP is dedicated team and organizational leadership:


EELP - EMERGING EXECUTIVE LEADERS PROGRAM

Phase IIAuthentic Team/Organizational Leadership• How my self-leadership affects my team leadership• Leadership communication• Delegation• Conflict resolution• Meetings with purpose• Motivating your team• Synergy - power in numbers• No favorites• Neurolinguistics• Hiring smart• Networking• Empowering others• Leading leaders• High performance teams• Project management• Strategic thinking in action• Decision analysis• Talent retention• 4 energies of leadership• Managing up• 360 feedback• Multi-generational leadership• Community leadership• Leadership challenge - breakthrough paper and presentation


MSBCoachOUR SPECIALTIES:

Get Clients Now! - A 6 week program with clarification of where you are in the marketing process, how to get where you want to be combined with coaching, accountability and networking.

Telephone Etiquette, Customer Service and much more… just ask.


GET CLIENTS NOW PROGRAMMSBCoach ManualHelping Successful People Become More Successful


GET CLIENTS NOW


GET CLIENTS NOWMarketing doesn’t have to be a struggle.The GET CLIENTS NOW! system has helped over 65,000 consultants, professionals,

and coaches build a thriving business by doing a few simple things each day.

What you will learn:

• What really works to market a service business, and what doesn't• Over 100 different tools & tactics for marketing your business• How to diagnose your marketing ailments with the Universal Marketing Cycle• Discover the missing ingredients that have prevented your marketing from being

successful• Break out of "analysis paralysis“ and make the right choices about spending time• & money on marketing• How doing ten simple things per day can bring you all the clients you'll ever need


GET CLIENTS NOW6 weeks of hands-on, 1-hour-a-week, team phone

coaching.

We hit it hard to accomplish the following:

•Develop a customized 28-day marketing plan•Empower your marketing efforts•Brainstorm•Work together to help each participant reach their goal


GET CLIENTS NOW


GET CLIENTS NOW


GET CLIENTS NOW6 focused group coaching sessions, designed to help

you decide where you need development. We then set an action plan for success in areas such as:

•Networking•Follow-up•Getting referrals•Getting presentations•Closing the sale


GET CLIENTS NOW


GET CLIENTS NOW


GET CLIENTS NOW$295 for 6 wk training program.

What you’ll get: •GET CLIENTS NOW! book•Toolkit of sales and marketing techniques•Coaching , accountability, perspective, support, and

networking with other participants.

About MSBCoach

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