A centre of expertise in digital information management Understanding And Exploiting Web 2.0: Benchmarking Web Sites Brian Kelly UKOLN University of Bath Bath Email [email protected]UKOLN is supported by: http://www.ukoln.ac.uk/web-focus/events/workshops/stimulate- 2006/talk-benchmarking/ Session Aims • To discover how your Web site compares with your peers • To discover examples of best practices & mistakes to avoid • To learn how you can a benchmarking approach This work is licensed under a Attribution-NonCommercial- ShareAlike 2.0 licence (but note caveat) Resources bookmarked using 'stimulate-2006- benchmark' tag
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A centre of expertise in digital information management
www.ukoln.ac.uk
Understanding And Exploiting Web 2.0: Benchmarking Web Sites
compares with your peers• To discover examples of best
practices & mistakes to avoid • To learn how you can a
benchmarking approach
Session Aims• To discover how your Web site
compares with your peers• To discover examples of best
practices & mistakes to avoid • To learn how you can a
benchmarking approach
This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat)
Resources bookmarked using 'stimulate-2006-benchmark' tag
A centre of expertise in digital information management
www.ukoln.ac.uk
2
What Is Benchmarking?
What do you understand by the term ‘benchmarking’?
What are the benefits of benchmarking?
Ben
chm
arki
ng
A centre of expertise in digital information management
www.ukoln.ac.uk
3
Your Expectations
Your Interests & expectations
Sharing
Learning
Best practices
Quality
Testing
Checking
Constraints
Staffing
Finances
Ben
chm
arki
ng
A centre of expertise in digital information management
www.ukoln.ac.uk
4
About Benchmarking
Benchmarking is about:• Sharing • Learning from best practices• Learning from mistakes others have made
Note that in this benchmarking workshop:• We don’t intend to have league tables• No prizes for the ‘best’
We should recognise that:• Organisations have differing priorities• Organisations have different levels of resources• Organisations have different starting points• Organisations have differing organisational politics
Ben
chm
arki
ng
A centre of expertise in digital information management
www.ukoln.ac.uk
5
Session AimsThis session:
• Talk and hands-on exercises
By the end of the session you should:• Be able to benchmark your Web site in relation to
other sites in your community• Have had hands-on experience in using auditing
and evaluating tools• Be aware of common problems• Be aware of how a quality assurance methodology
can help to avoids problems• Be in a position to decide whether to adopt this
methodology in your organisation, region, sector, …
Ben
chm
arki
ng
A centre of expertise in digital information management
www.ukoln.ac.uk
6
Today’s Exercises
You will:• Use a set of Web-based tools for
evaluating a variety of aspects of your Web site
• Work in small groups and share your findings and discuss the implications
This session:• Encourages collaboration and sharing• Is not meant to be competitive!
E
Now open the exercises handoutNow open the exercises handout
Ben
chm
arki
ng
A centre of expertise in digital information management
www.ukoln.ac.uk
7
Today’s Exercises (2)In the hands-on exercises your evaluated:
• The size of your organisation’s home page• The accessibility of your home page• The validation of your home page • How popular your Web site is
How many sites link to it How well-indexed it is
• How your Web site looks with different browsers• Etc.
D
Ben
chm
arki
ng
A centre of expertise in digital information management
www.ukoln.ac.uk
8
The Size of Your Home Page
You can find out the size of your home page using various tools:
A centre of expertise in digital information management
www.ukoln.ac.uk
17
QA Focus
QA Focus: • JISC-funded project to support JISC's digital library
programme• Supports QA development which help ensure deliverables
are usable & interoperable
QA Focus Deliverables:• Surveys• Advisory documents• Case studies• Descriptions of tools• Policies• Self-assessment toolkit
Qu
alit
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ssu
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A centre of expertise in digital information management
www.ukoln.ac.uk
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Documentation: Advice
Advisory briefing documents are being produced
These are:• Brief, focussed
documents• Informed by
findings of the surveys
Advisory briefing documents are being produced
These are:• Brief, focussed
documents• Informed by
findings of the surveys
MG
A centre of expertise in digital information management
www.ukoln.ac.uk
19
Documentation: Case Studies
Case Studies are being commissionedThese are:
• Written by projects themselves
• Describe the solution adopted to a particular problem
• Include details of lessons learnt – not just a press release!
Case Studies are being commissionedThese are:
• Written by projects themselves
• Describe the solution adopted to a particular problem
• Include details of lessons learnt – not just a press release!
A centre of expertise in digital information management
www.ukoln.ac.uk
20
Self Assessment ToolkitFurther DeliverablesWe have developed a self-assessment toolkit
The toolkit consists of:• Examples of
QA procedures• Documented examples
of use of testing tools• Self-assessment
questionnaires• Advice on standards
and best practices• Case studies• FAQs• …
MG
Qu
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ssu
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A centre of expertise in digital information management
www.ukoln.ac.uk
21
Useful Approach To Tools
As an example of approach which provides easier access to testing tools, see the ,tools approach deployed on UKOLN Web site.
This approach:• Applies to all resources on
Web site• Covers HTML and CSS
validation and various other tests
• Some recursive apps (,rvalidate)
• Easily implemented with single line redirect
As an example of approach which provides easier access to testing tools, see the ,tools approach deployed on UKOLN Web site.
This approach:• Applies to all resources on
Web site• Covers HTML and CSS
validation and various other tests
• Some recursive apps (,rvalidate)
• Easily implemented with single line redirect
A centre of expertise in digital information management
www.ukoln.ac.uk
22
Policies
How do you know what you should do if you don't have documented polices?
Policy: Web StandardsStandard: XHTML 1.0 and CSS 2.0Architecture: Use of SSIs and text editorExceptions: Automatically-derived filesChecking: Use ,validate after updateAudit Trail: Use ,rvalidate monthly and document findings
Policy example
You may find it useful to develop similar policies yourself – for example, a policy of the accessibility of your Web site
Qu
alit
y A
ssu
ran
ce
A centre of expertise in digital information management
www.ukoln.ac.uk
23
Application To Your Sector
Issues:• Is the QA Focus methodology applicable
to your Web site?• Are the QA Focus resources of use?• What additional areas would you find
useful?
Qu
alit
y A
ssu
ran
ce
A centre of expertise in digital information management
www.ukoln.ac.uk
UKOLN is supported by:
UKOLN Hands-On Session For Leicester Spring School in New Media