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8/2015 SBDC Social Media Presentation

Feb 19, 2017

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Social Media

Tina Lange, APR
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Page 1: 8/2015 SBDC Social Media Presentation
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About Us At Strategic Ink Public Relations, we are in the business of helping our clients communicate more effectively with their customers and stakeholders.

We do this using proven marketing communications, PR and social media tools.

Our team includes seasoned communications strategists, media relations professionals and social media experts that work hard to achieve client business objectives.

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About Me! Tina Lange, APR

• Owner & Chief Strategist• 20 yrs. Communications,

PR and Marketing expertise in corporate and agency environments.

• Past president FPRA, Space Coast Chapter

• High-profile brand expertise: Boeing, Space Florida, FLORIDA TODAY

• Accredited in Public Relations (APR)

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Outline • Tell us a little about you

• What’s a question you’d like answered today?

Topics to Discuss:• Why Social Media?• Which platforms are right for your business?• Discuss Handouts• Free graphics tools• Measurement• Q&A

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Your #1 client…

YOU!Personal Business Lesson #1:

It is as important to work ON your business as IN it. Spend some piece of each day focusing on your brand (or having someone focus on it for you). This is easier to do when you are successful and busy versus when you’re desperate for customers/clients!

…and asking for help is OK!...

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Why Promote? PR vs. Mktg.Companies truly need BOTH.

PR & Social Media:• Earned endorsement• More credibility, positions company as an authority• SM Allows you to be authentic, human and part of

real conversations

Marketing:• Paid promotion and endorsement• More messaging control• May come across less authentic, more “salesy”

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The Marketing Comm. Toolbox…

• Website/Blog• News Releases• Marketing Collateral

(brand consistency)• Speaking Opps

(or teach a class!)• Op-Eds• Social Media • Feature Pitches (Ed Cals)• Custom Media Databases

• Annual Reports

• Strategic Volunteerism• Advertising• Fact Sheets• E-Newsletters• Annual Reports• Promotional Items• Editorial Boards • Trade Shows• Branded PowerPoints• Press Conferences

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The FoundationNothing works well independently!

Communication Plan = Critical Step #1• Identify 2015 Target Audiences for All Segments• Develop Key Messages for Each• Identify 2015 PR/Marketing/Social Media

Strategies/Tactics• Include Current Business Plan – Exec Summary • Develop 2015 Planning Calendar for all

Communications Tools (events, newsletter publish dates, conferences, holidays/themes, etc. etc.)

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Which Social MediaPlatforms & Why? Which social media platforms make sense for your business?

Top Platforms for Business Today:• Twitter, Facebook, LinkedIn, Instagram, Pinterest,

Tumblr• Google+… fading into obscurity!• YouTube… making no $ but still a great holding place

for your video.• Once you figure out your mix – don’t forget widgets!• Blogging – if you dive in, do it at least every 2 weeks!• When to pay for social?

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There is incredible power and opportunity in strategic social media activity daily. (Magic of 2-way messaging!)

• Facebook – Local Stakeholders, Community Focus (video and photo are key) – 2-3x weekly

• Twitter – Legislators, Media, International – DAILY• LinkedIn – C-levels, Influencers, Community

Leaders (group discussions) – 2-3x weekly• YouTube – vlogs, video is #1 attractor• Google+, Instagram, Vine, Pinterest, Tumblr,

etc. etc. etc!

Which Social MediaPlatforms & Why?

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Suggestions onSocial Media Twitter (Daily Posting)

• Grow your qualified following(Follows=Followers)

• LISTEN!(use and watch hashtags strategically)• Have your online shopping cart ready to go• Creative Banner Image, Enhance Profile• More photos/videos to engage followers• Don’t link to Facebook content – point to

website

Click-to-Tweet = if you want to push someone to tweet about your link – you can pre- package that message to make it easier on them – free.

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Suggestions onSocial Media

Facebook: (2-3x/wk min)• Be conversational, local, friendly• No robo messaging or corporate spak• Use images, tags• Never ignore comments, beg for likes or post

inconsistent messaging• Facebook ZERO (organic reach) – almost there• Tweet tagged suggestions to reporters after

they run industry-related story – offer sources, new angles!

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Suggestions onSocial Media

LinkedIn: (2-3x/wk min)• Regular Discussion Group Participation (remember

your target audiences!)

Then there’s: YouTube, Instagram, Pinterest, Tumblr, Vine

Other Thoughts:• Brand and Competitor tracking G-Alerts vs.

TalkWalker..• GeoFeedia – location-based, realtime social media

monitoring (ex: airport crisis)• Visuals (literal or created through descriptive text)

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LinkedIn• 247M Users (107M in U.S.)• 2 New Users per Second!• 200 Countries, 20 Languages• 40% of Users Check In Daily

• Key Benefits:• Business Page• Discussion Groups• Connections Database

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Initial Suggestions onSocial Media

Twitter• Grow your qualified following

(Follows=Followers)• Have your online shopping cart ready to go• Creative Banner Image, Enhance Profile• More photos/videos to engage followers• Suggest not linking to Facebook content –

website is #1

Facebook: Be conversational, local, friendlyLinkedIn: Regular Participation in GroupsGoogle+: SEOYouTube, Instagram, Pinterest, Vine!

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Handout

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WordSwag App

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WordSwag App

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Canva (“for work” coming this week!)

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Don’t Forget Infographics!

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Case Study: Tailored

MarComm Mix 1. BCA Communications Plan2. Fact Sheets (3)3. Press Releases (monthly)4. Increased Strategic Social Media Posts, Targeted

Follows5. Media Pitches/Op-Eds/Editorial Board6. Website Newsroom Counsel7. E-Newsletter 8. Infographics9. Annual Report10.Brochures/Rack Cards

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How to MeasureBOTTOM LINE RESULTS =

12-MTH TREND!

Give it time!

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Twitter Analytics

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Facebook Analytics

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LinkedIn Analytics

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Questions?

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How to Reach Us…

Web:www.StrategicInkPR.com

Twitter: @floridaPRjunkie@StrategicInkPR

Facebook: Strategic Ink Public Relations

LinkedIn:Tina Lange, APR

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Your Website

Look at your website through the eyes of your customers/prospects. Then take a look at what your competition is doing.• Organic SEO• WordPress Platform Migration?• The importance of customer/client testimonials, case

studies, client logos

Get your site professionally done. This is your #1 stop for all customers and prospects. Make it reflect your vision!