7 Habits for Building Highly Effective Websites

WEBSITES

7 highly effective

Habits For Building

#MNnptech

bit.ly/1NxhMR1 collaborative note taking

Lynn Winter Director of Projects, Gorton Studios

@lynnwintermn

[email protected]

winterlynn

PM for almost 15 years

100 % German

2 great kids

Tinker

1 inner WARRIOR

FIND YOUR

“I guess my body doesn’t know it’s a Dragon Warrior yet.”

BE AWARE

“You’re braver than you believe, stronger than you seem, and smarter than you think” HAVE

COURAGE

“Some people are worth melting for.”

MAKE A COMMITMENT

REACH OUT FOR HELP

2 YOUR (somewhat)

PERFECT TOOLS

FIND

ASSESS & IMPLEMENT

“In my world, everyone’s a pony and they all eat rainbows and poop butterflies!”

How are you currently communicating?

What tools are you currently using?

What are your communication problems?

SURVEY YOUR LANDSCAPE

Who are the players involved?

Why do you need new or different tools?

Budget

Time to implement

DEFINE YOUR BOUNDARIES

Length of use

Amount of users

Accessibility

Design/UI

Sign-up for test accounts

Present options to the team

Rip the band-aid and implement

RESEARCH, TEST & IMPLEMENT

Allow for testing and feedback time

Gather feedback

TOOLS TO CONSIDER

NOTE TAKING

PROJECT TRACKING

RESOURCE PLANNING

TICKET & BUG TRACKING

COMMUNICATION TOOLS

3 YOUR users

FIRST

PUT

GET STARTED

“I think I can, I think can, I think I can...”

Identify the goal of testing

Determine your available budget and time

Appoint your user testing lead

HOW CAN YOU GET STARTED?

Isolate and find users

Determine where the testing will take place

Discuss how feedback will be gathered, reported, & implemented

HOW CAN YOU GET STARTED?

Discuss testing options

OPTIONS AVAILABLE

01 USER SURVEY Ask questions to gather user feedback and ideas

STAKEHOLDER INTERVIEWS Contextual discussions with internal and external stakeholders

01 CARD SORTING

Observing how users group information together

CARD SORTING Observing how users group information together

TREE TESTING Users search through a site skeleton to complete a task

01 USABILITY TEST Observe users complete tasks with a specific tool

4 content at

THE 24TH HOUR

CREATE DON’T

DON’T PANIC!

Create an organization wide communications strategy

Evaluate your capacity and capabilities

CONTENT PLANNING STEPS

Become an expert on your existing content

Assign responsibility and begin purging process

CONTENT AUDIT Evaluate all content elements on the site and create an inventory list.

Create an organization wide communications strategy

Evaluate your capacity and capabilities

CONTENT PLANNING STEPS

Become an expert on your existing content

Assign responsibility and begin purging process

Create, revise, and review content

Enter content into the site and test

Actually maintain your content

CONTENT PLANNING STEPS

Plan for your future

01 PAGE TABLE Tool that helps us define the goals, audiences, and content elements of a page

01 CONTENT TESTING Complete both readability and comprehension tests

01 GATHER CONTENT Complete both readability and comprehension tests

Create, revise, and review content

Enter content into the site and test

Actually maintain your content

CONTENT PLANNING STEPS

Plan for your future

Write drunk; edit sober.

- Ernest Hemingway “ ”

5 out the

HOLY GRAIL

SEEK DO NOT

The trouble with so many of us is that we underestimate the

power of simplicity.

- Robert Stuberg

“ ”

The minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about consumers with

the least effort.

- Wikipedia.org

“ ”

MINIMUM VIABLE PRODUCT

MAXIMUM VALUE PRODUCT Maximum Value is not about creating value through building more features. It’s about maximizing the value within the features you do build…maximum value product

promotes doing only that which you can do exceptionally well.

- Adam Smith

“ ”

ACHIEVE MVP

“The more he gave away, the more delighted he became”

Omit non-priorities

Limit your iterations

Save funds for a rainy day

WAYS TO ACHIEVE THE MVP

6 own way to

COMMUNICATE

YOUR FIND

ESTABLISH HABITS

“Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not!”

Determine the frequency

Complete mini-retrospectives mid project

ESTABLISH YOUR HABITS

Choose your location

RED FLAGS

Skipping steps

Silence

WATCH FOR RED FLAGS

No feedback

Swoop and poop

Missing deadlines

Attendance down

7 in yourself

YOUR WORK

INVEST

&

HOLD A POST MORTEM

“Oh, yes, the past can hurt. But the way I see it, you can either run from it, or learn from it.”

Facilitator must come prepared

Ask team to give feedback in advance

Feed people

MEETING GUIDELINES

Keep it time-boxed

Make it count!

Set the meeting tone

Revisit the project history

Solve the problems

RESTROSPECTIVE AGENDA

Hash it out

Determine next steps

MAINTAIN & IMPROVE

“IT’S SO FLUFFY!”

Complete security updates

Have a disaster plan

CREATE A MAINTENANCE & IMPROVEMENT PLAN

Implement the content governance plan

Begin regular tracking and reporting on site analytics

Discuss continued user testing

Plan site improvements schedule

CREATE A MAINTENANCE & IMPROVEMENT PLAN

KEEP LEARNING

“You have brains in your head. You have feet in your shoes. Your can steer yourself any direction you choose”

Join the community

Complete online learning

Become a social creeper

KEEP ON LEARNING!

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? questions

@lynnwintermn

[email protected]

winterlynn

thank you!