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66--sigma &sigma &
Mech. DesignMech. Design
IIntroduction tontroduction to
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1. What is 6-sigma?
2. How to produce good products?3. 6-sigma process
4. Problem solving techniques5. Software tools and demo
6. Quality policy
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Whats wrong in this process?
Understand your CTQs
to your customers
Whats missing betweeneach steps?
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GoodProduct
Marketing
Shipping
Regulation
Design
Manufacturing
Sourcing
Service
Finance
Survey
Requirement
Strategy
Capability study
MP
QCP
Equip. V&V
Production plan
PA training
HAST
HALT
DFR
DFMDFSS
FMEA
Proto test
Risk Assm
Design Spec
ICV review
Resource
P&E review
Cost Analysis
ICV Reduction
Parts CostSupplier capability
Supplier quality
Customer SatisfactionWarranty
Serviceability
Training
IB
FRU
How to produce good products
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NPI - New Product Introduction
CDRS - Critical to Design Requirement and SpecificationCTQ - Critical to Quality CV - Change Validation
DHF - Design history Files DHR - Device history record
DFM - Design for Manufacturing DFR - Design for Reliability
FMEA - Failure Mode Effect Analysis FRU - Field Replaceable UnitHALT Highly Accelerated Life Test HASS - Highly Accelerated Stress Screening
HAST - Highly Accelerated Stress Test
HLB - High Level Buy ICV - Internal Cost Value
IB - Install Base OMS - Operation Manual and Spec.
PA - Production Associate P&E - Production and Equipment
QFD - Quality Flow Down QFU - Quality Flow Up
QFD Quality Function Deployment
ZST - Z short term (6-sigma term) ZLT - Z long term (6-sigma)
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Y = f(X)
Xs Y
How to increase the yield?
LSL USL
LSL USL
Transfer Function
(Process)
6
0- = 50% 1- = 15.87% 2- = 2.28% 3- = 0.13%
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How Six Sigma Fits Into Our Process
Opp
ortunity
Identification
Ma
rket
Ana
lysis
Com
petitive
An
alysis
Bus
iness
Ana
lysis
Opp
ortunity
Selection
Requirement
An
alysis
Co
ncept
D
esign
Detailed
De
sign
Integ
ration&
Test
Pro
totypes
Performance
Eva
luation
Pilot
Production
Full
Production
Customer
U
sage
MK M0 M3M1 M2 M4
D
M
A
D
V
Design for Six Sigma(Innovation)
D
I
D
O
V
Design for Six Sigma(Product & Process)
D
M
A
I
C
Six Sigma Methodology
DFSS-i DFSS-p
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SSM
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N/A
Business Case/Goal Statement
Define Project Scope
Integration with MGPP
Definition of Team
Develop Project Plan
Define CAP Plan
Estimate of benefits
Phase updated & approved
Used
ID CUSTOMER NEEDS
Measure
DEVELOP/EVALUATE HIGH-LEVEL DESIGN
Analyze
DETAILED DESIGN
Design
STATISTICAL CONTROL
Verify
PROGRAM DESCRIPTION
Define
N/A
Pilots complete/verified
Commercialization Plan
Implement CAP Plan
Control Plan in Place
Scorecards complete/approve
Phase updated & approved
Used
N/A
Select High-Level Design
Product functions defined
Develop Transfer Functions
Design Models/Simulations
Determine Quality Gaps
Preliminary FMEA Complete
Scorecard Updates
Phase updated & approved
Used
N/A
Us
ed
Flowdown/up CTQs
Determine and Measure CTPs
Predict/Improve Capability
Error Proofing applied to FMEA
Customer Feedback on Design
Prototype/Pilot Verified
Control Plan Developed
Scorecard UpdatesPhase updated & approved
N/A
Customer Identified/Prioritized
Customer Needs Prioritized
Determine/Prioritize CTQs
CTQ Measurements Determined
Measurement Sys Capability
Architectural models/simulations
First Pass Scorecards
Phase updated & approved
Used
*Items in BOLD are required or strongly recommended for that phase
Phase Requirements*
Project Title: ProjectProjectNo.:
Date Approved_________ Date Approved_________ Date Approved_________ Date Approved_________ Date Approved_________
DFSS-i
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DFSSp/SSM
Phase Requirements*
Project Title: ProjectProjectNo.:
9
Solution in place
Z, COQ, PPM improvements
Documentation in place
Financials approved
Before and after distributions
Retolerance process
Used
Controls in place for Xs
Identify vital few Xs
Identify financial benefits
Plan confirmation run /
sample size
Identify EHS implications
Used PRACTICAL PROBLEM
Identify
STATISTICAL PROBLEM
Design
STATISTICAL SOLUTION
Optimize
STATISTICAL CONTROL
Verify
PRACTICAL PROBLEM
Define
N/A
Problem define with goalCustomers identified
Functional breakdown
Benefits determined
Project Funnel
Used
N/A
Solution in place
Confirmation run completeZ, COQ, PPM improvements
Documentation in place
Financial approved
Before and after distributions
Re-tolerance process
Used
N/A
Design concept selected
Exhaustive list of poss. XsPotential vital few Xs
Predict process capability Y
Anova/percent contribution
Advanced DoE optimization
employed
Used
N/A
Used
Optimized Xs
Design error proofingIdentify financial benefits
Identify gaps between
predicted and desired CTQs
Identify interactions/leverage
Improve solution developed
N/A
Customers needs identified
Prioritized needsCTQs and spec define
Target Zst
Process Map
*Items in BOLD are required or strongly recommended for that phase Note: This is Philips DFSS / ASQs procedure
PRACTICAL PROBLEM
Measure
STATISTICAL PROBLEM
Analyze
STATISTICAL SOLUTION
Improve
STATISTICAL CONTROL
Control
CTQs and spec define
Validated Specification
Meas. System Analysis
Estimate Z
Process Map
Cost of Un-quality
Statistical Problem Defined
Process capability measured
Exhaustive list of poss. xs
Potential vital few xs
Examination of distr. shape
Anova/percent contribution
N
/A
Used
N/A
N
/A
U
sed
N
/A
U
sed
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Problem solving technique
Poor comm.
with trucker
Lost parts
Otherhot job
Prod. Line
overload
Material
delivery
Order late from
customer
Poor
maintenance
Poor schedule
For trucker
Poor schedule
In general
Poor comm.Btw dept.
The causes of
production delay
RelationalTechnique
Here is the
Main causes
Equip.broke
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Problem solving technique
Which software
Is the best?PrioritizedTechnique
Criteria
Compatibility
25%
Cost
30%
Ease of
use
40%
Training
time
5%
A 4 1 3 3 2.65
B 1 4 2 2 2.35
C 3 2 4 4 3.15
D 2 3 1 1 1.85
Total cost
Software
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Problem solving technique
FMEA Technique Root causeanalysis
Car stall.
Electric problem Fuel problem
Low battery Ignition Mod Spark Plugfuses Fuel Inject Fuel pump No gasGas line
10% 20% 20%5% 15% 15% 10%5%
5 1 25 2 3 52
5 1 34 2 2 54
Chance
Ease
Cost
Total
1 5
Easer
Cheaper
Harder
Costly
1.0 0.4 1.00.45 0.6 0.75 1.00.3
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Design For 6-sigma
DFSS
Crystal ball Demo
& Case study
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Design For Reliability
Infant Mortality Useful Life Wear Out
TwTB
Prod / InstallDefects
ExternalStress Failures
WearoutFailures
Time
Hazard
Rate
CUSTOMER
CTQ (Y)
INITIAL QUALITY DISTRIBUTION
Z=6
LIMIT
No Failure
Failure
TIME
ReliabilityPDF
Weibull,Exponential etc
Performance
0.10
0.50
1.00
5.00
10.00
50.00
90.00
99.00
0.10
10.00 10000.00100.00 1000.00
Generated by: ReliaSoft's Weibull++ 5.0 - www.Weibull.com - 888-886-0410
Collimator Bulb Reliability
Time (hrs)
Unreliability,
F(t)
8:50:20 PM7/5/00GEUser's Name
WeibullSuspended
P=2, A=RRX-SF=64 | S=56CB/FM: 99.00%2 Sided-BC-Type 2
=0.74, =9132.27, =0.98
DFR
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HAST
10.00 1000.0100.00
0.10
0.50
1.00
5.00
10.00
50.00
90.00
99.00
0.10
0.5
0.6
0.7
0.8
0.9
1.0
1.2
1.4
1.6
2.0
3.0
4.0
6.0
Mammo Detector Weibull Probability Plot
Time, (days)
Unreli
ability,
F(t)
12GVi
WM
W
F=C2-
Weibull Life Predictions
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Y = f(X)
YXs
This is the new process we have
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Continual improvements in the effectivenessContinual improvements in the effectiveness
of Quality Management System.of Quality Management System.
These commitments will be met throughThese commitments will be met through
documented and revieweddocumented and reviewedquality objectives, shared 6quality objectives, shared 6--sigma culture,sigma culture,
commitment to performance,commitment to performance,
and unyielding integrity.and unyielding integrity.
QQuality Policyuality Policy
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