6 Unique Ways to Improve Contact Center Accessibility

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

6 Unique Ways to Improve Contact Center Accessibility


Insight from our August 2, 2016 #ICMIchat


Why Measure & Report on Employee Satisfaction


Employee Satisfaction Metrics


Employee Satisfaction vs Employee Engagement


Drivers of Employee Satisfaction & Engagement


Drivers of Employee Satisfaction & Engagement


Questions for Employee Surveys


Questions for Employee Surveys


Visit our forum for full recaps and future questions:

http://ubm.io/1RzMpI4

6 Unique Ways to Improve Contact Center Accessibility

Business