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Feb 25, 2016
การวเคราะหบทบาทความสำาคญของการจดการเทคโนโลยทมตอศกยภาพของการแขงขนและความอยรอด
ทามกลางกระแสโลกาภวฒนทมการเปลยนแปลงอยางตอเนองของเทคโนโลย
Economic Development
TECHNOLOGY
HOW did we get to the era of industrialization?
WWII
1800 1860 1910 1960 2000 20XX
1800: Stream engine & Textile Industry 1860: Steel & Ironmongery1910: Electrotechnics& Chemistry1960: Automotive & Petrochemistry2000: Information Technology20XX: ???
Biotechnology & Nanotechnology
Source: 1. Leo A. Nefiodow: Der sechste Kondratieff - Wege der Produktivität und Vollbeschäftigung im Zeitalter der Information
Development of Technology
The Long Wave Cycle
Betz suggests the following sequence for the long wave process:1. Discoveries in Science create phenomenal base for technological
innovation2. Radical and basic technology innovation creates new products3. These products create new markets and new industries4. The new industries continue to innovate in products and process,
expanding markets5. As the technology matures, many competitors enter internationally,
eventually creating excess production capacity6. Excess capacity decreases profitability and increases business failures
and unemployment7. Subsequent economic turmoil in financial markets may lead to
depressions8. New Science and Technology may provide the basis for new economic
expansion
Definition of Technology
• Technology is in its purest essence, knowledge-knowledge to solve our problems and pursue our goals.
• Technological Innovation is thus the creation of new knowledge that is applied to practical problems.
What is Technology?
• All knowledge, products, processes, tools, methods, and systems employed in the creation of goods or in providing services
• The way we do things• Practical implementation of knowledge• Hardware, machine, computer ???• Should includes software, human skills
Research Invent Commercialise Market
Nature Science Technology Economy Utility
Existnaturally
Discovernature
Manipulatenature
Embednature
Usenature
The World as Material The World as Money
Source : Betz, F. (2011), Managing Technological Innovation : Competitive Advantage from Change, John Wiley & Sons
TECHNOLOGY
The Evolution of Product Technology
Technology can be associated with products, production, service or marketing
Product innovations lately effect the people live and workTechnologies converted into products contributed to economic
growth and prosperity and improve overall quality of lifeFrom power generation to steam power, radio signal, electric
power generation, telephone, air conditioner, automobile, airplane, television, jet engine, copy machine computer, spaceship, laser, satellites, composite material, fiber optic, MRI scanner, new drugs, software, telecom, genetically engineered products
Technology and Sustainable Growth
Competitive Enterprise
Sustainable Economic Growth
Economic System
Technological Capabilities
Trade
Spinning out Technology
Technology
conversion
Marketneeds
Society needs
Production
The CustomerStandard of living, social and
environmental issues
Technology creation
or acquisition
Factors Contributing to Wealth Creation
Technology
Capital
Public and Environmental Policy
Market
Natural Resource
Labor
Wealth Creation
Technological Innovation and Economy
• Innovation is becoming a core in national economic policy– UK office of Science and Innovation sees innovation as “the motor of the
modern economy, turning ideas and knowledge into products and services”. (Department of Trade and Industry (2003) Competing in the Global Economy: The Innovation Challenge, Department of Trade and Industry, London)
• Statistics Canada : SMEs– Innovation is consistently found to be the most important characteristic
associated with success.– Innovation enterprises typically achieve stronger growth or are more
successful than those that do not innovate.– Enterprise that gain market share and increasing profitability are those that
are innovate.• In Japan Gross Domestic Product :
– From 1971 to 2003– GDP economy increasing and innovation
INNOVATION
Technological Advancement and
Economic Development
MOT and Competitiveness
MOT play a major role in creating and maintain competitiveness in the global arena
MOT activity are undertaken at national, international, macro, micro levelAt Macro Level, the country must be able to:
Create an economic growth policy, technology policy is a major contributor to the economic strength
Provide infrastructure to support and facilitate enterprises Planning for HR development as a part of technology development Encourage cooperation between government, industry and education and research
institutions Energize and support technological innovation and develop plan to enhance
creativity and support R&D activities Issue legislation and regulation to protect environment and strengthen social
structure
MOT and Competitiveness
The scale of domestic markets and openness of global marketThe ability to continually modernize plant and equipment in
industryCollaboration between industry and university and governmentNational saving and the level of industrial investmentNational Policy supports to enhance adoption, adaptation,
diffusion of technology and know-howThe development of the human, physical, financial, regulatory and
institutional infrastructure to attract the investmentPublic support of generic and domestically developed technologies
21
MEASURING GLOBAL COMPETITIVENESS
142 Nations
World Competitive Ranking
Technology and National Economy
• Developed economies are identified with countries that properly use technology for the creation of wealth
• It is not the technology itself that creates the wealth, rather, it is the appropriate and effective use of it
• Proper management of all low or medium level technology can still create a certain competitive advantage and be effectively used for wealth creation
MOT and Competitiveness
• The Comparative strength of a nation’s technical enterprise depend on:– The strength of the national research enterprises– The quality of technical education– The presence of a large pool of technical talents– The strength of information technology infrastructure– The ability to cultivate individual creativity and initiative– Synergy between basic research and downstream technical
activity such as design and production
Science, Technology and Innovation
• Thomas Alva Edison (registered over 1000 patents)– Products including light bulb, 33 mm cinema film… electric
chair.– Making inventions work technically and commerically– He created a business empire worth 21.6billion in 1920.– He really use an understanding of the interactive nature of
innovation, realizing that both technology push (which he systematized in one of the world’s first organized R&D laboratories) and demand pull need to be mobilized.
Source : Tidd,J. and Bessan, J. (2009), Managing Innovation: Integrating Technological, Market and Organizational Change, p. 15, John Wiley & Sons, Ltd.
New Scientific and Business Knowledge
• Superglue 1951– A young chemist discovered the sticky substance when he was
charged with finding a clear plastic that could be used to cast precision gun sights.
– Chemical compound that stuck together– Then several years later; working on an adhesive for jet plane
canopies. A fortuitous mistake in the lab led to his team of sciencetis realising they had a super sticky adhesive.
– During Vietnam War, Superglue were used to stop soldiers from bleeding out before they could get more medical attention.
– A few decade later, superglue has become consumer products
Source: Sheppard, B. et al. (2006), Leading from the center: Discovering creative solutions to everyday challenges, Dearborn Trade Publishing A Kaplan Professional Company.
INDUSTRIAL CLUSTERS
Figure 1: Indicative Issues, Actors and Activities in a Simple Science, Technology and Innovation System
Social and Human Capital
Universities S&T Training and Education
Absorptive Capacity ‘Follower’ firms; Intermediate and End Consumers and Professional Users Market for Goods and Services
Research Capacity
Universities; Govt Laboratories Basic Scientific Research
Technology and Innovation Performance
‘Creative’ Firms Applied RTD and Product /Process Development
Knowledge Users
Knowledge Creators
Public Sector
Private Sector
Nauwelaers, 2003
National System of Innovation
Macroeconomic and regulatory context
Communicationinfrastructures
Education and training system
National innovation capacity
Product and factor market conditions
COUNTRY PERFORMANCEGrowth, job creation, competitiveness
Knowledge generation, diffusion & use
Global innovation networks
National innovation system
Clusters of industries
Reg
iona
l in
nova
toin
sys
tem
sFirms’
capabilities& networks
Supporting institutions
Science system
Other research
bodies
Corporate governanceand finance
A generic national innovation system (Arnold, E., Kuhlman, S, 2001, RCN in the Norwegian Research and Innovation System. Available at www.technopolis-group.com)
The need to tailor packages of support to different types of
companies
InnovationDomain
R&DDomain
IndustryPolicy
Financial and Fiscal policy
Regional Development
Policy
TradePolicy
Health andSafety Policy
Environment Policy
Competition Policy
R&DPolicy
SectoralGeneric
Macroeconomic Policy
EducationPolicy
Employment Policy
InnovationPolicy
DefencePolicy
Consumer Protection
Policy
Human CapitalDomain
FinanceDomain
IPR Policy
Linkage Policy
Source: Policy mix project, European Commission. http://rid.intrasoft-intl.com/PolicyMix/index.cfm
External
influence
External
influence
External
influence
External
influence
R&DDomain
Other Key
Domains
R&D domain: public and private R&D performers, e.g. universities, research institutes, government labs, high tech SMEs, large firms etc.
Other key domains: e.g. private sector firms (Innovation domain); financial institutions (Finance domain); educational establishments (Human Capital domain)
Direct policy impacts on R&D domain
Direct policy impacts on other domains
Indirect policy impacts on R&D and other domains
External influences on all domains
National Innovation Systems in Emerging Markets
• South Korea and Taiwan:- 50 years ago both were poor countries- Their governments promoted research and technology setting up important university research institutes- Firms were encouraged to do R&D- Initial approach was reverse engineering and technology transfer from the rich world- Later graduated to developing world class innovations
• China and India:- Began with large populations but small % highly educated- China has encouraged FDI and technology transfer- India less open, but in 1990s expanded higher education- Indian firms have focused on pharmaceuticals and software
Finding Prosperity : The Innovation Economy
Innovation Economy
Nano
Bio
IT
Neuro
Democracy
Education
Research
Jobs
Open Markets
Capital
38
Function
Quality
Experience
Feature
Economic Development
Cust
omer
Val
ue
บรณาการเทคโนโลยใหสอดคลองกบการวางแผน เชงกลยทธ การจดการโครงการ การวจยและพฒนา
INNOVATION & DAILY LIFE
INNOVATION & DAILY LIFE
Business Objective of Product & Process Innovation
• Improve product quality• Increase market shares• Fulfill regulations and standards • Reduce environmental effects• Learn about new technologies • Reduce production cost/ improve yield • Improve production flexibility, cycle
time, work condition
How to drive organisation development under dynamic change and fierce competition?
• Understand Business Process– Understand Business Competitiveness– Understand Business Process– Understand Measurements
• Understand Strategic Management– Understand the term Strategic Direction– Understand Strategic Management Process
• Understand Technology and Innovation– Understand the concept and the importance of technology and
innovation– Understand the way to create innovation in an organisation
WHAT does business do?
FIRM
Strategy
Sale
Operation
Investment
The Organisation Level and Decision Making Flow
Strategy
Operation
Project
Production Process
Input Process Output Outcome
Productivity MeasurementEfficiency MeasurementEffectiveness Measurement
Business Strategic Management
• Strategic planning is a management tool, period. As with any management tool, it is used for one purpose only: to help an organization do a better job - to focus its energy, to ensure that members of the organization are working toward the same goals, to assess and adjust the organization's direction in response to a changing environment. In short, strategic planning is a disciplined effort to produce fundamental decisions and actions that shape and guide what an organization is, what it does, and why it does it, with a focus on the future.
Strategic Management
Portfolio ManagementProject Management
Business ManagementOperational Management
Strategic Management Strategy
Marketing
Project Project
Production
Project
Finance
VisionMission
Primary Business Concept for Innovation Management
• Business Strategic Management• Value Chain• Process and Measurement• Strategy Map• Balanced Scorecard
Value Chain
Inbound Logistics
Operation Outbound Logistics
Marketing & Sales
Customer Services
Firm Infrastructure
Human Resource Management
Technical Development
Procurement
Primary Activities
SupportiveActivities
Profit Margin
Organisation : Value Chain
Source: Porter and Kramer (2006), Strategy and Society : the link between competitive advantage and corporate social responsibility, Harvard Business Review.
Ample InventoryOn Side
Ease ofTransportAssembly
KnockDown
Packaging
HighTraffic
Ample Car parking
SupplierRelationship&
BargainingPower
100%Outsource
Design-easyto-produce
CustomerNeeds
Analysis
Real-TimeService
LimitedLabour
Eye-CatchingVariety
ofProduce
IT SYSTEM Layout & LocationAdvantage
Modern PracticeDesign
EfficientManufacturing
Practice
Facilities and services SafetyMerchandise
Technology
Management team
fin
cust
int
L&G
เพมความสะดวกสะอาด
ปรบปรงระบบการจราจร
เพมความพงพอใจของรานคา
พฒนาระบบ IT
รกษามาตรฐานความปลอดภยของลกคา
มสวนผสมของรานคาทตรงกบกลมเปาหมาย
ทมบรหารมการบรหารงานอยางมประสทธภาพและประสทธผล
ผบรหาร/บคลากรมเปาหมายรวมกน
ผบรหารและบคลากรไดรบการพฒนาอยางตอเนอง สรางแรงจงใจ
ทเหมาะสม
จน.รานคาเพม
จน. Traffic เพม
รานทม Brand มาอยในหาง ชอ Fashion ตดตลาด
เพมกำาไรเพมรายได ควบคมตนทน
เพมความพงพอใจของลกคา
Business Model
StrategyMap
การประเมนผลการปฏบต
งานBalancedScorecar
d
เงนรางวลRewards
แผนผงเชงยทธศาสตร
เปาประสงค เปาประสงค ตวชวด
คณภาพการใหบรการ
ประสทธผลตามยทธศาสตร
มต
พฒนาองคการ
ประสทธภาพการปฏบตงาน
การประเมนผลการปฏบตงาน
วสยทำศน.............................ยทธศาสตร..........................เปาประสงค................................ตวชวด..........................
KPI
ประเดนยทธศาสตรRisk Mgt.
SystemActivities
SWOT Analysisแผนปฏบตการ
แผนยทธศาสตร
Benchmarking
Strategy Formulation
Strategy Implementation
SWOT
Action Plan
Vision
Strategic IssueGoal
(KPI / target)
Strategies
แผนปฏบตราชการ 4 ป
แผนการบรหารราชการแผนดน (2548-2551)
Risk Assessment & Management
Structure Process/IT
Rule & Regulation
People/Culture
Alignment
Blueprint for Change
Strategic Control
Strategic
Management
Process
ความ วางแผนยทธศาสตร (Strategic Formulation)การ
ตวอยางแนวทาง
Action Plan
Initiatives
Budget
โครงการ(ผรบผดชอบ)
ออกแบบสนคา/ผลต โฆษณา/ขาย/ใหบรการศกษาวจย/หาแหลงวตถดบ
โครงการ(ผรบผดชอบ)
โครงการ(ผรบผดชอบ)
โครงการ(ผรบผดชอบ)
โครงการ(ผรบผดชอบ)
โครงการ(ผรบผดชอบ)
โครงการ(ผรบผดชอบ)
โครงการ(ผรบผดชอบ) โครงการ
(ผรบผดชอบ)
โครงการ(ผรบผดชอบ)
processredesign
capacitybuilding
Gap!!
แผนงานโครงการ
การประเมนผลการปฏบตงานระดบบคคล
Individual Scorecard
การบรหารความเสยง(Risk Management)
(Strategic Implementation) ..ตอ..
Gap!!
Strategy Formulation
Strategy Implementation
SWOT
Action Plan
Vision
Strategic IssueGoal
(KPI / target)
Strategies
แผนปฏบตราชการ 4 ป
แผนการบรหารราชการแผนดน (2548-2551)
Risk Assessment & Management
Structure Process/IT
Rule & Regulation
People/Culture
Alignment
Blueprint for Change
Strategic Control
Strategic
Management
Process
ตวอยางแนวทาง
MeasurementsPerformance Dimensions Types of Measures
Competitiveness Relative market share and position Sales growth, Measures re customer base
Financial Performance Profitability, Liquidity, Capital Structure, Market Rations, etc.
Quality of ServiceReliability, Responsiveness, Appearance, Cleanliness, Comfort, Friendliness, Communication, Courtesy, Competence, Access, Availability, Security etc.
Flexibility Volume Flexibility, Specification and Speed of Delivery Flexibility
Resource Utilisation Productivity, Efficiency, etc.
Innovation Performance of the innovation process, Performance of individual innovations, etc.
Performance Measurement
• Time and Performance were used to define a particular market application in which customers purchase and use a product or service.
• Benchmarking• Productivity• Key Performance Indicators
– Output– Outcome
Organisation and Innovation
Organisation
Technology Innovation Creativity
Process Products/Services
CustomersIncrement
al Radical
Customers
Customers
Competitors Competitors
Products/Services Products/Services
Cycle of Technology Development
• Processes Design Test Rollout
• Actions: Manufacture Market
• Strategies : Innovation Transfer
• Feasibility Studies: Scientific, Technical, Market
Forecast Changes in Technology
Acquire Technology
ImplementTechnology
Integrate and Exploit Technology
External and Internal Strategic Interactions
Technology and Innovation Strategy
People and Capabilities
Information Processing and Knowledge Management
Processes, Procedures, and
System
Organisational Structure
Firm Dominant Logic
Competitive Position
Data and Information
External Sources and
New Technology
Outputs for Customers
StockholdersCompetitors
Politics Laws and Public Policy Suppliers
Other Societal and Public
Groups
Business Strategy and Technology Strategy
Strategic Planning
Strategic Implementation
StrategicEvaluation
Vision:3M : “Be innovative and satisfy our customer”
Microsoft: “Information at your fingertips”GE : To be “Number one or two in every
business”Oracle: “Enabling the information age”
Vision
Mission
Objectives
Goals
Technology PlanningTechnological/Social
Forecasting Technology Assessment
AlternativeScenarios
Technological Strategy (ies)
DesiredScenario(s)
R& D Budget
Allocations
Side-Ways”Production
Side-Ways”Marketing Services
Market Knowledge
Technological Knowledge
Shorter-TermLonger-Term
Strategic Management
• Strategic Formulation– Corporate
• Culture, beliefs, leadership, structure, organisation behaviour
• Strategic Planning : Vision, Mission,• Strategic Implementation
– Change Management• Strategic Evaluation
– Key Performance Indicators : Share Price, Sales, Profits, Patents, Benchmarking
Operational Excellence and Innovation
R&D SUPPORT
CHANGE HAS only BEEN INITIATED since 1980s
Organisational Perspective
Strategic Level
Operational Level
Project Level
Future Directions
Better PerformanceBetter Products and Services
Suitable Product/Service DevelopmentNecessary implementation systemTangible/Intangible Asset Development
Technology and Innovation
Input Process Output
Business Competence and Core Products
• Core competencies manifest themselves in core products that serve as a link between the competencies and end products. Core products enable value creation in the end products.
– 3 M – substrates, coatings, and adhesives.
– Black&Decker – small electric motors
– Canon – laser printer subsystem
– Matsushita – VCR subsystem, compressors
– Hondo – gasoline powered engines
Operations Management
Input ProcessOutpu
t
Suppliers1 Tier
Suppliers2 Tier
Markets and Customer Demands
Distributors
ProductsMaterials
Retailers
CustomersSuppliers
3 Tier
Business Strategy
Internal Innovation Planning
Strategic Level
Business Level
Operational Level
R&D Department
New Product Development
Project
New Product Development
Project
New Product Development
Project
Project Portfolio
Financial Department
Organisation : Internal Innovation Strategic
Planning
Chief Technology Officer
• Do we need technology to support our organisations?
• What innovation can do for our organisations?• What is the role of Chief Technology Officer?• What do we have to know about technological
innovation?
Business Internal Innovation Planning
• A clear vision that firm focuses on innovation• Employee receive the option of spending up to
15 percent of their time each week on projects of their choice.
• Seed money is provided for individuals or groups as they move beyond the idea stage.
• Six or seven percent of revenues are spent on R&D each year.
• The compensation system also includes bonuses based on unit performance.
Canon• In 1982, Canon developed the world’s first all-in-one toner cartridge for copying
machines, dramatically reducing the need for nationwide support and maintenance networks. The technology combined not only the consumables but also Canon’s proprietary technologies, which meant that the company’s intellectual property and its profitability were both embedded in the cartridge.
• In 1990, Canon launched a super-compact inkjet printer that combined the ink tank and the print head in a single disposable unit to make the body of the product inexpensive. However, this resulted in high running costs, earning Canon large profits from the disposable units. In 1993, Epson launched the MJ-500, which reduced running costs by separating the ink tank and print head, in contrast with Canon’s strategy.
• In response, Canon adopted and patented designs that enabled then to flexibly shift added value between the printer body and the cartridge. The running costs for Canon printers therefore do not follow a consistent trend over time, bucking the general trend of consistently increasing running costs.
• In conclusion, the case of Canon shows how variation in architecture design can determine a company’s profit profile, so that it is able to meet the competitive conditions in its market while keeping its profitability robust. Implementing innovations is unquestionably important, but simply having strong technologies does not guarantee high profitability.
Disruptive Strategies and Companies Cases
• Dell Computer Retailer : Gateway (What about newcomers?)
• AMAZON.com : 1995 Amazon.com and UPS– Increase customers’ satisfaction and decreasing goals
• IBM and Kodak 1970s and 1980s to beat XEROX in high speed photocopier business : XEROX sustaining technology but then CANNON – disruptive tebletop copier strategy.– Until the early 1908s, when people needed phothocopies, they
had to take their originals to the corporate photocopy center, where a technician ran the job for them. He had to be a technician, because the high-speed Xerox machine there was very complicated and needed servicing frequently.
Business Internal Innovation Planning
• Strategic goal : Intelligent Vehicle Initiative – ideal driver
• Six research areas: chemical and environment electrical and controls integration, manufacturing systems, materials, power train, and vehicle development. (Different goals and separate facilities)
• Forward radar sensor, forward vision system, in-vehicle sensors, global positioning system.
Vision, Technology and Timing
• AVON : Distribution System
• Serena Software : using Facebook as its main source of internal communication.
• Coca-Cola : portable device – shift in demand, problem encounter
Vision, Technology and Timing
• Intel/Qualcomm : Creating products for portables that pack more capability on a single slice of silicon reducing power consumption
• Nokia/Research in Motion: racing to come out with products aimed at business users that have all the ease of use of the iPhone.
Environmentalist - Business Person - Technologist
BEE PRODUCT INDUSTRY
What is Tech Roadmapping?
• Trends -- Statement of historic performance improvement and extrapolations into future
• Consensus – Shared opinion about likely future developments
• Commitment -- Shared willingness to pursue particular technologies
• Co-Investment -- Basis for agreement on pre-competitive research funding
• Understanding -- Method of understanding broader socio-economic context of broad technology trends
MarketBusiness
ProductServiceSystem
TechnologyResources
InnovationSystem Structure (taxonomy) Scaleable (hierarchy)
Portfolio
Scenario
STEEPI(Social, Technological, Economic, Environmental,Political, InfrastructuralTrends & Drivers)
Linkinggrids
SWOT (Strengths,Weaknesses,Opportunities,Threats)
Roadmapping & other management tools / approaches
Porter’s Five Forces
Valuation /Balanced scorecard
ForesightTechnology Intelligence
t
Market
Business
Identify future of market sectors A & B and key application
Establish contacts with key consumer groups
Establish contacts with key stakeholder groups 1, 2 & 3
Survey customers for their requirements
Communicate strategy (shareholders)
Product Resource planning
IT strategy
Technology
Agree and communicate strategy
Identify resource requirements and start recruitment and training
Focussed review of informatics & formulation resource needs (people/facilities)
Communicate market knowledge
Review project portfolio - focus on critical few (matching market / stop doing some things)
Generate key technology strategy and timeline
Develop knowledge management tools
Establish R&D organisation
Clarify roles and relationships S&T/R&D/Advanced Services/Man Tech
Develop organisation objectives / vision metrics
Succession management
Develop and implement skills
Design, train and implement culture change
Organisation
Roadmapping - Planning for the Future Time
Market M 1 M 2
ProductP 1 P 2 P 3
P 4
TechnologyT 1
T 3 T 4
T 2
R&Dprogrammes
RD 1 RD 2 RD 4 RD 6
RD 3 RD 5
ResourcesCapital investment / finance
Staff / skillsSupply chain
Process funnel (e.g. strategy, new product development)
Requirements fluidConcepts fuzzyMany unknownsMany optionsMany assumptionsFew constraintsScenarios
Requirements clear, stableConcepts clear, stableFewer unknowns, risks understoodFewer options, greater constraints
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Time, effort, iteration
Divergent process Convergent process
Roadmapping vs. strategic planning process
Subcarrier function
1982 1983 1984 1985 1986 1987 1988 1989 1990 1991Year
Tuning Push button Push button - Synthesizers Touch pad - Synthesizers Voice actuated
Selectivity Ceramic resonators SAWs Digital signal processors
Stereo Paging Data Maps
IC technology Linear 5u CMOS 3u CMOS 1u CMOS
Display LEDs Liquid crystal Fluorescence
Vehicular LAN Single wire Glass fibre
Digital modulation 500 kHz bandwidth
PRODUCTS
RECEIVER 1 RECEIVER 2 RECEIVER 3 NEXT GENERATION FUTURE GENERATION
Stereo Plus: Scan Seek
Plus: Personal paging
Plus:
Stock market Road information Remote amplifiers Remote controls
A NEW SERVICE
Super Hi Fi
Local maps
Roadmapping - Links future to present Time
Market M 1 M 2
ProductP 1 P 2 P 3
P 4
TechnologyT 1
T 3 T 4
T 2
R&Dprogrammes
RD 1 RD 2 RD 4 RD 6
RD 3 RD 5
ResourcesCapital investment / finance
Staff / skillsSupply chain
Where dowe wantto go?
Where arewe now?
How canwe getthere?
Roadmappingapproachsupportsintegratedstrategicplanning
Evolution of technology roadmapping1970 1980 1990 2000 2010
Strategicplanning
Take up inelectronicssector, defence and aerospace
SemiconductorTechnology Roadmap
Take up in other sectors - companies - consortia - government
Motorola developstechnologyroadmapping approach
Co-evolution
Forecasting
Policy Foresight
Futures & Scenario planningScience fiction
1997Fast-startGeneralisationCustomisation
Cambridge
Time is a key dimension…
Time
Unce
rtain
ty /
risk
of
pred
ictio
n / i
nves
tmen
t
Short term Medium term Long term
Operations Innovation Strategy
qualitative focusquantitative focus
What to manufacture? How many of each model?What materials to order?
Which products?Which markets?What cost?
Which technologies?
New (?):- Markets- Products- Technologies- Capabilities- Organisational structures- Distribution channels- Competition
Technology roadmapping processBenefits
• Facilitate the integration of new technology into the business• Support for company strategy and planning processes• Identify new business opportunities for exploiting technology• Provide top level information on the technological direction of the business• Support communication and co-operation within the business• Identify gaps in market and technical knowledge• Support sourcing decisions, resource allocation, risk management and exploitation decisions• High-level integrated planning and control - a common reference / framework