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5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel. Ramesys ImagInn PMS Virtual XL.

Jan 14, 2016

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Page 1: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Room Billing

Page 2: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5What is PMS ?

• PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM

• Software who controls the complete hotel .

Ramesys ImagInn PMS

Virtual XL Call Accounting System (XETA Communications)

System 21

HOBIC – RS1

HOBIC – TSPS

HOBIC – TEST

HOBIC – 1BT2

HOBIC – OSPS

•Micros fidelio•Hogotex•Holodex •LMS•Micros Fidelio•Lodging Link (PTI)•Holidex (AutoClerk)•Hilton 1•Hilton 2•Marriott proprietary PMS•ASCII Serial Printer

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Page 3: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Task of the PMS !

• What is this system doing ? – CHECK IN / CHECK OUT information and

making an invoices !

• And how to connect to the system ?– Serial V.24 connection (existing systems)

• Hobic (is standard for all PMS)• Variant interfaces......

– TCP/IP (latest develoment)

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Page 4: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5How to setup the USG

Internet

RouterUSGSwitch/DSLAM

Room 101

Laptop 10BASE-T

PMS

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Page 5: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5What is POSTING ??

• Posting = Sending information van a POS (Point Of sales Terminal) to the PMS central server– “posting” is one way communication– Except Nomadix has created togheter with

Micros Fidelio a two way communication interface .

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Page 6: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Room Billing

1. Enable AAA for New Users

2. Select the Billing Options

3. Enable PMS

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Page 7: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 1- Room BillingEnable New Users

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Page 8: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 2 - Room BillingBilling Options Setup

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Page 9: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 3 - Room Billing Property Management System

Billing info is send before Authentication !

Billing info is send after logout !

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Page 10: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Pre Paid environment !

Time

Customer connects to Portal Page

Customer selects one of the PMS billingoptions

After confirming the purchase the Nomadix system Will charge the PMS system immediately

Customer will be connected untill the time expires

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Page 11: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Post Paid environment !

Time

Customer connects to Portal Page

Customer selects one of the PMS billingoptions

The customer will only be charged If he is using the logout-Buttom of the ICC/Logout console ofthe Nomadix system. The charging for the connected time !

Customer will be connected untill the time expires

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Page 12: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 3 - Room Billing Property Management System

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Page 13: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 Room Billing (user experience)

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Page 14: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 Room Billing (user experience)

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Page 15: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Posting

• After the confirmation screen the nomadix will send the info to the PMS system – Roomnumber– Connection type– Revenue– Date stamp– Time stamp

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Page 16: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5In Room Port Mapping

In order to do In Room Port Mapping, please follow these steps:

1. Enable AAA2. Enable In Room Port Mapping3. Add the subscriber machine as a Permanent Subscriber4. From the room, launch a browser and go to the following url: http://usgaddress:1111/usg/roommapping

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Page 17: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 In room Port mapping

The In-Room Port Mapping feature is used most effectively when setting up the system for the first time (for use with the 802.1Q VLAN protocol). With the IRPM you can go to the room, plug into the port and from there log into a secure address on the USG™, see the port number that identifies that room and then you can add the port to the USG’s port mapping table. This is a quick and easy way to identify the ports and takes out any guesswork on the administrator.

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Page 18: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5In Room Port Mapping

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Page 19: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5In Room Port Mapping

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Page 20: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5In Room Port Mapping

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Page 21: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5In Room Port Mapping

The information enter for the room number becomes the Location information in the Port Mapping List. This is the identifier that is sent to the PMS so it must match what the PMS has to identify the room. For example, if the PMS identifies room 1 as 001, then 001 should be entered as the room number. You will also need to select the access mode for the room. Click Submit to save your changes.

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Page 22: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5In Room Port Mapping

In the Port field, enter the port (the VLAN ID when using 802.1Q 2-way).

Enter a location identifier in the Location field. Locations can be assigned as analpha, numeric, or alpha-numeric value unless a PMS interface is used (seenotes).

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Page 23: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5 Tax Rate

Page 24: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Tax Rate Functionality

Tax Rate Configuration and effect• If the Tax Rate is configured for anything other than 0

it applies to all Internal billing. Including Credit Card and PMS.

• The Micros Fidelio and MICROS POS systems have separate fields for the Tax Rate.

• The Tax amount and total billed is shown in a new purchase page.

• XML and EWS billing is not effected by the Tax Rate.

Page 25: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Tax Rate Screen Shots

Configuration on Billing Options Page:

New Purchase Page:

Page 26: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

52-way Wired for Business (Marriott)

Page 27: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

52-way WFB Functionality

• WFB 2-way builds on the 1-way functionality with small additions

– Adds a new verification page

– Needs verification from PMS server to grant access to Subscriber

• Billing Plan Configuration for WFB billing

- Still have differences for WFB plan and non-WFB plan in the POST

• Flow of Traffic

- Conf sent to PMS

- Ver sent to NSE

- Post sent to PMS

- Ver sent to NSE

- ERR sent from PMS if any problems, could be sent on Conf or Post

• New Labels (not WMI configurable)

- aaa_label_microsWFBsuffix = ConfNumber- aaa_label_microsWFBexpiry = Expiration- Both of these are 4 Characters each

Page 28: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

52-way WFB Configuration

Page 29: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

52-way WFB Screen Shot

Note: The ‘ConfNumber’ and ‘Expiration’ labels can only be changed in the current.txt currently.

Page 30: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5WFB 2-way Troubleshooting

• Serial port needs to be set as 7 Data bits, 2 stop bits, odd Parity.

• When WFB server first boots and connects to NSE it will do a Data Dump that might take some time. Need to check the PMS server to verify that the Data Dump has completed.

• Verify how the expiration date is entered into the PMS server and match the format in the verification page.

• Check the WFB PMS Logs for all the communication back and forth to verify that the correct messages are traveling between the two systems.

• Check the billing plan being used to be sure what form the POST should be.

Page 31: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5PMS charges

• PMS posting are stored into the Transact.dat file in the flash.

• Layout– 0047,                    07,31,10,00,    00086400,            00000014.95,    0000,"NA  ","NA   ","910                             ","USG-

SUCCESS              ",1– Record number    date and time   hours purchased    amount                  not sure             room

number                       posted or not

Page 32: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

5Pin Layout PMS port

• Here is the pin assignment on the serial cable level. • Here is the information related to DB-9

Signals at the DB9 1 - DCD2 - RXD3 - TXD4 - DTR5 - GND6 - DSR7 - RTS8 - CTS9 - RI

• We only use pins 2, 3 and 5 since we do no hardware flow control. DTE

•  

Page 33: 5 Room Billing. 5 What is PMS ? PMS = PROPERTY MANAGEMENT SOFTWARE/SYSTEM Software who controls the complete hotel.  Ramesys ImagInn PMS  Virtual XL.

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End of this presentation

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