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© Peter Olaf Looms 2012 New Delhi, India, 14-15 March 2012 3a. Making television accessible – what is in scope and out of scope? Peter Olaf LOOMS Chairman ITU-T FG AVA [email protected] Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1
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3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

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Page 1: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012New Delhi, India, 14-15 March 2012

3a. Making television accessible – what is in scope and out of scope?

Peter Olaf LOOMSChairman ITU-T FG AVA

[email protected]

Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012)

1

Page 2: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Check list Target Groups

Value Proposition

Access Options

Proposed Approach

Work Flows & Resources

Costs

Incentives, Sanctions

Business Models

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Page 3: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Check list Target Groups

Stakeholders

Access Options

Proposed Approach

Work Flows & Resources

Costs

Incentives, Sanctions

Business Models

3

Page 4: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

ContentWhat does this tutorial cover?

4

MediaApproaches for TV usabilityApproaches for TV Access services

Page 5: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

OutcomesWhat will I be able to do?

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Answer some of these questions:What does the term “media” mean?What can we do to improve TV usability?How can we improve accessibility by offering access services?

Page 6: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What do we mean by media?

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It depends on who we ask...

Page 7: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What do we mean by media?

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Media = STORAGE media

Page 8: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What do we mean by media?

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Media = RECEIVERS or DEVICES

Page 9: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What do we mean by media?

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Media = DISTRIBUTION NETWORK

Page 10: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What do we mean by media?

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Media = RECORDED WORKS

Page 11: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What do we mean by media?

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Media = Content

Page 12: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Media

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content(“work”)

distribution(transmission)

production& exchange

reception(decoding)

use

Page 13: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 3: The need for accessible TV content

Work in pairs.Discuss the accessibility of the following 5 examples.In each case is accessibility......Need to Have?...Nice to Have?

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Page 14: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What does “TV content” mean?

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content(“work”)

What about accessibilityhere?- Need to have?- Nice to have?

TV series

EPG

Parental guide

Emergencyalert

Advert

Page 15: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 3: The need for accessible TV content

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Content category Need to have

Nice to have

TV series

Electronic Programme GuideParental guidance screen

Emergency alert

TV advertisement

Page 16: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 3: The need for accessible TV content

What are your conclusions?

What points are worth noting?

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Page 17: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What does “TV” mean?

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content(“work”)

distribution(transmission)

production& exchange

reception(decoding)

use

Page 18: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What does “TV” mean?

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content(“work”)

distribution(transmission)

production& exchange

reception(decoding)

use

TV setComputerLap-top

SmartphoneComputer tablet

Main screen/second screen

Remote controlKeyboard

Touch interfaceSpeech recogition

Eye tracking

Page 19: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What does “TV” mean?

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content(“work”)

distribution(transmission)

production& exchange

reception(decoding)

use

Page 20: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What does “TV” mean?

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content(“work”)

distribution(transmission)

production& exchange

reception(decoding)

use

Digital TVTerrestrial

CableSatellite

Hybrid Broadcast/InternetInternetFixed lineWirelessMobile

2.5 G3 G4 G

Page 21: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What does “TV” mean?

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content(“work”)

distribution(transmission)

production& exchange

reception(decoding)

use

Page 22: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

What does “TV” mean?

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content(“work”)

distribution(transmission)

productionand exchange

reception(decoding)

use

DiscoveringSelectingWatchingEnjoying

being......aware

... informed...educated

...entertainedSharing

CritiquingMashing up

Creating

Page 23: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

TV: the metaphor of a fruit machine

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content(“work”)

distribution(transmission)

production& exchange

reception(decoding)

use

Page 24: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

24© Peter Olaf Looms 2012

InternationalTelecommunicationUnion

#1. Focus on tv usability

Get editorial and production teamsto review their current practices

with a specialist

Page 25: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

InternationalTelecommunicationUnion

25© Peter Olaf Looms 2012

#1. Focus on tv usability

The programme was givena make-over in 2011

Page 26: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012 26

#1. Focus on tv usability

TV drama aims to be more naturalDiscuss intelligibility

Page 27: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

InternationalTelecommunicationUnion

Barrier-Free Digital Television 25 May 2011 European Commission

#1. Focus on tv usability

Get editorial and production teamsto review their current practices

with a usability specialist27

Page 28: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

#1. Focus on tv usability

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CRTC tells broadcasting industry to turn down the volume on loud television commercials

OTTAWA-GATINEAU, September 13, 2011 — Today, the Canadian Radio, television and Telecommunications Commission (CRTC) announced that broadcasters must control the loudness of TV commercials by September 1, 2012.

If action is possible in countrieslike Canada and Belgiumwe can do it elsewhere.

Page 29: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

InternationalTelecommunicationUnion

Barrier-Free Digital Television 25 May 2011 European Commission

#1. Focus on tv usability

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Is radio the key pilar of disaster management?

What about TV and mobiles when there is a natural disaster?

Massive destruction after factory explodes

Page 30: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Discuss the way in which disabilities are portrayed in the media

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A programme for children about a boy who could live more or less like his sighted friends

Page 31: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

A Janela da Alma/Window of the Soul A brazilian doc also on the Internet

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Page 32: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Usability checklists for TV programmes

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Page 33: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Usability checklists for TV programmes

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Page 34: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Usability checklists for TV programmes

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Page 35: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Usability checklists for TV programmes

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(this is for the UK)

- ISL in India

Page 36: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Usability checklists for TV programmes

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Page 37: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: TV usability

Work in groups.After each example, use the relevant checklist from Tiresia to discuss what can be done to improve TV usabilityReport back to plenum on your findings

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Page 38: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: Examples

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Use the checklists to analyse the usability of the images in the Indian version of “Who Wants to be a Millionnaire?”

Page 39: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: Examples

39

Use the checklists to analyse the usability of the images in the Indian version of “Who Wants to be a Millionnaire?”

Page 40: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: Examples

40

Use the checklists to analyse the usability of the images in the Indian version of “Who Wants to be a Millionnaire?”

Page 41: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: Examples

41

Use the checklists to analyse the usability of the images in the Indian version of “Who Wants to be a Millionnaire?”

Page 42: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: Examples

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You can then check the intelligibility of the audio by using the sample of this programme on YouTube!

Page 43: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: TV usabilitypostscript

We can use “the Exclusion Calculator”We can use eye-tracking to see how different viewers cope with a given TV programmeWe will soon be able to simulate different kinds of viewers and identify where they have difficulty when watching TV (Dr. Pradipta Biswas, University of Cambridge).

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Page 44: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Original web pageIndian Railways Passenger Reservation Enquiry

Page 45: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Visual Impairment Simulation(Early Wet Macular Degeneration + Colour Blindness)

Problem: Insufficient Fontsize for links on left hand side

Page 46: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Motor Impairment Simulation(Movement time prediction for elderly user)

Problem: links are too close Users may click the wrong one.

Page 47: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Design Optimization

Original Optimized

Page 48: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Simulation to developbetter interfaces

Users Clusters Simulation

Page 49: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Cambridge Simulator

Dr. Pradipta BiswasUniversity of Cambridge

[email protected]

Page 50: 3a. Making television accessible – what is in scope and out ...gmail.com Tutorial on Audio Visual Media Accessibility (New Delhi, India, 14-15 March 2012) 1 © Peter Olaf Looms 2012

© Peter Olaf Looms 2012

Activity 4: TV usability

What are your conclusions?

What points are worth noting?

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