256 Virtual Edition Installation Guide - Dell EMC · PDF fileEMC CloudArray 6.0 and higher Virtual Edition Installation Guide 3. CONTENTS 4 EMC CloudArray 6.0 and higher Virtual Edition

EMC® CloudArray®Version 6.0 and higher

Virtual Edition Installation GuideREVISION 4.0

Copyright © 2015-2017 Dell Inc. or its subsidiaries. All rights reserved.

Published June 2017

Dell believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

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Published in the USA.

EMC CorporationHopkinton, Massachusetts 01748-91031-508-435-1000 In North America 1-866-464-7381www.EMC.com

2 EMC CloudArray 6.0 and higher Virtual Edition Installation Guide

5

7

Preface 9Revision history...........................................................................................12

System requirements 13Installation platform.................................................................................... 14Supported host operating systems..............................................................14Supported web browsers............................................................................ 14Network port requirements......................................................................... 14Memory sharing.......................................................................................... 15

Virtual Edition Installation 17Installing on the VMware platform.............................................................. 18Installing on the Microsoft Hyper-V platform............................................. 20

Configuring CloudArray 23Starting the console................................................................................... 24Configuring the network.............................................................................26Configuring maintenance operations.......................................................... 28Using Diagnostics....................................................................................... 28

Troubleshooting 31Verifying ViPR credentials and connectivity............................................... 32

Figures

Tables

Chapter 1

Chapter 2

Chapter 3

Appendix A

CONTENTS

EMC CloudArray 6.0 and higher Virtual Edition Installation Guide 3

CONTENTS


VA console..................................................................................................................241

FIGURES


FIGURES


Typographical conventions used in this content..........................................................10Revision history...........................................................................................................12

12

TABLES


TABLES


Preface

As part of an effort to improve its product lines, EMC periodically releases revisions ofits software and hardware. Therefore, some functions described in this documentmight not be supported by all versions of the software or hardware currently in use.The product release notes provide the most up-to-date information on productfeatures.

Contact your EMC technical support professional if a product does not functionproperly or does not function as described in this document.

Note

This document applies to CloudArray V6.0 and higher and was accurate at publicationtime. Go to Downloads & Documents in the EMC CloudArray portal(www.cloudarray.com) to ensure that you are using the latest version of thisdocument.

PurposeThis document describes the installation of an EMC CloudArray Virtual Machine.

Related documentationThe following documents provide additional information about CloudArray. Online helpis available from the CloudArray graphical user interface. All other documents areavailable on the EMC CloudArray portal (https://www.cloudarray.com).

EMC CloudArray Online Help

Describes how to how to perform tasks with the CloudArray user interface.

EMC CloudArray Release Notes

Describes new features and known and fixed issues in the release.

EMC CloudArray Administrator Guide

Describes how to perform tasks with the CloudArray user interface.

EMC CloudArray Best Practices

Provides best practices for CloudArray implementation and usage.

EMC CloudArray Customer Maintenance Guide

Describes how to replace components in a CloudArray Physical Appliance.

Special notice conventions used in this documentEMC uses the following conventions for special notices:

DANGER

Indicates a hazardous situation which, if not avoided, will result in death orserious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death orserious injury.

Preface 9

http://www.cloudarray.com

https://www.cloudarray.com

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor ormoderate injury.

NOTICE

Addresses practices not related to personal injury.

Note

Presents information that is important, but not hazard-related.

Typographical conventionsEMC uses the following type style conventions in this document:

Table 1 Typographical conventions used in this content

Bold Used for names of interface elements, such as names of windows,dialog boxes, buttons, fields, tab names, key names, and menu paths(what the user specifically selects or clicks)

Italic Used for full titles of publications referenced in text

Monospace Used for:

l System code

l System output, such as an error message or script

l Pathnames, filenames, prompts, and syntax

l Commands and options

Monospace italic Used for variables

Monospace bold Used for user input

[ ] Square brackets enclose optional values

| Vertical bar indicates alternate selections - the bar means “or”

{ } Braces enclose content that the user must specify, such as x or y orz

... Ellipses indicate nonessential information omitted from the example

Where to get helpEMC support, product, and licensing information can be obtained as follows:

Product information

For documentation, release notes, software updates, or information about EMCproducts, go to EMC Online Support at https://support.emc.com or theCloudArray portal at https://www.cloudarray.com.

Technical support

For technical support, go to EMC Online Support https://support.emc.com andclick Service Center. To open a service request, you must have a valid supportagreement. Please contact your EMC sales representative for details aboutobtaining a valid support agreement or with questions about your account.

Preface


https://support.emc.com

https://www.cloudarray.com

https://support.emc.com

Your commentsYour suggestions help us improve the accuracy, organization, and overall quality of thedocumentation. Send your comments and feedback to: [email protected]

Preface

11

mailto:[email protected]

Revision historyThe following table presents the revision history of this document:

Table 2 Revision history

Revision Description and/or change Date released

4.0 Updated platform requirements. June, 2017

3.0 l Specified document applies to CloudArray V6.0 andhigher.

l Removed references to Hyper-V 2008.

Dec, 2016

2.0 Cleaned up system requirements. Mar, 2016

1.0 Initial release of the Virtual Edition version of the installguide.

Sept, 2015

Preface


CHAPTER 1

System requirements

This section describes CloudArray system requirements for a virtual machine.

Topics include:

l Installation platform............................................................................................ 14l Supported host operating systems..................................................................... 14l Supported web browsers.................................................................................... 14l Network port requirements.................................................................................14l Memory sharing..................................................................................................15

System requirements 13

Installation platformCloudArray supports the following hypervisors:

l VMware vSphere 5.5 (ESXi) or higher

l Microsoft Windows Server 2012 R2 with Hyper-V

Note

The hypervisor must support 64 bit Linux OS Guest Operating Systems.

The CloudArray Virtual Edition must have the following minimum resources:

l 60 GB of disk space

l 1 virtual processor assigned to the CloudArray VE (two virtual processors isrecommended)

l 8 GB of RAM for the 3 TB base model

For specific details around memory requirements, see EMC CloudArray Best Practices.

Supported host operating systemsl Mac OS X

l OpenSolaris 2009.06

l Red Hat Linux: 4.0 and higher

l SUSE Linux: 10, 11

l VMware ESX or ESXi

l Windows: XP, Vista, 7, 8, Server 2003, 2008, 2012

Supported web browsersl Google Chrome v49 or higher

l Microsoft Edge v25 or higher

l Internet Explorer v11 or higher

l Mozilla Firefox v45 or higher

l Safari for Mac v6.1.6 or higher

Network port requirementsCloudArray allows network traffic on the following TCP/IP ports:

l 80 (HTTP)

l 111 (NFS Portmapper TCP/UDP)

l 137, 138, 139 (CIFS)

l 443 (HTTPS)

l 445 (CIFS)

System requirements


l 662 (NFS Status TCP/UDP)

l 875 (NFS rquotad TCP/UDP)

l 892 (NFS mountd TCP/UDP)

l 2049 (NFS nfsd TCP/UDP

l 3260 (iSCSI)

l 8080 (HTTP)

l 32803 (NFS nlockmgr TCP)

l 41022 (EMC Support)

Memory sharingMemory for a CloudArray virtual machine must be provisioned for its exclusive use.

CloudArray is a memory-intensive application. Substantial performance degradation islikely if other virtual machines share the memory allocated to CloudArray.

System requirements

Memory sharing 15

System requirements


CHAPTER 2

Virtual Edition Installation

This section describes how to install CloudArray onto a virtual machine.

Topics include:

l Installing on the VMware platform...................................................................... 18l Installing on the Microsoft Hyper-V platform..................................................... 20

Virtual Edition Installation 17

Installing on the VMware platformThis section describes how to install CloudArray on the VMware platform.

Procedure

1. Login to the EMC CloudArray portal at http://www.cloudarray.com.

2. Click Downloads & Documents.

3. From the list in My Downloads, select, download, and extract the CloudArraypackage.

4. Import the OVF file into your hypervisor.

Note

The VM is configured for two networks but only one is required. However it isstrongly recommended to have two interfaces connected. Use one interface forcloud traffic and the second for iSCSI/CIFS/NFS and management traffic.

5. For VMware ESX or ESXi complete the following substeps, otherwise proceedto the next numbered step.

a. Open the vSphere client and log in using your credentials.

b. Once the client opens, select File > Import OVF Template.




c. Browse to the folder where you extracted the contents of the downloadedCloudArray zip file and choose the .ovf file. Then click Next.

d. Enter a name for the Virtual Machine or leave it unchanged. Then click Next.

e. Review the summary screen and click Finish to begin the importing process.


Installing on the VMware platform 19

f. A success message displays upon completion.

6. Power on the CloudArray Virtual Machine.

7. Go to Configuring CloudArray Appliance.

Installing on the Microsoft Hyper-V platformThis section describes how to install CloudArray on the Microsoft Hyper-V platform.

Procedure

1. Log in to the EMC CloudArray portal at http://www.cloudarray.com.

2. Click Downloads & Documents.

3. From the list in My Downloads, select, download, and extract the CloudArraypackage.

4. Download and extract the CloudArray.zip file to a location of your choice.

Note

It is recommended that you extract the file to the machine running theGraphical User Interface for the hypervisor on which CloudArray will be installedas this will minimize the VM import time.

5. Import the VM into your hypervisor.

Note

The VM is configured for two networks but only one is required. However it isstrongly recommended to have two interfaces connected. Use one interface forcloud traffic and the second for iSCSI/CIFS/NFS and management traffic.

6. Open Hyper-V Manager on the windows host where you plan to deploy theCloudArray VM.

7. Select Action > Import Virtual Machine.

8. Complete the following fields.

a. Browse to the root folder where you extracted the VM files.

b. Select the "Copy the virtual machine..." radio button.

c. Check the "Duplicate all files..." checkbox if you plan to deploy this VM tomultiple hypervisors.




9. Click Import.

The import process begins and might take some time to complete. A status barindicates the progress.

10. After the VM is imported, power it up.

11. Go to Configuring CloudArray Appliance.


Installing on the Microsoft Hyper-V platform 21



CHAPTER 3

Configuring CloudArray

This section describes how to configure CloudArray on either a physical appliance or avirtual machine.

Note

Information on how to log onto the CloudArray user interface and perform user taskscan be found in the EMC CloudArray Administrator Guide. The latest version is availablefrom the EMC CloudArray portal at: www.cloudarray.com.

Topics include:

l Starting the console...........................................................................................24l Configuring the network.................................................................................... 26l Configuring maintenance operations..................................................................28l Using Diagnostics...............................................................................................28

Configuring CloudArray 23


Starting the consoleProcedure

1. Access the VA console by doing one of the following:

l If using a physical appliance: Power on the CloudArray appliance.The appliance automatically boots to the CloudArray Appliance console.(Also known as the VA console)

l If using a virtual machine, use Hypervisor to access the VA console.

Figure 1 VA console

2. Click Sign in and enter the following credentials:

Username: admin

Password: password

Upon first login you are prompted to change the password.

Note

CloudArray attempts to find a DHCP server the first time it boots. If notsuccessful, you will see “Getting Started Web Page: http://No IP assigned.” Inthat case, refer to Configuring the network on page 26 to set an initial IPaddress. You can then use the Network Tools feature in the CloudArray GUI tofinish configuring the adapters.

3. Choose the desired operation from the CloudArray Appliance console display.The CloudArray Appliance console allows you to set the network configuration,



manage CloudArray services, restart the appliance, and perform diagnostictests.

Note

You only need to configure one Ethernet adapter in this console. Use the moreflexible Network Tools feature in the CloudArray Web GUI to finish configuringyour network adapters, including bonding if desired. See the network toolssection in the EMC CloudArray Administrator Guide for more information.


Starting the console 25

Configuring the networkThis section describes how to set network related information for CloudArray.

Procedure

1. Choose Network Configuration from the CloudArray Appliance console mainmenu. The Configure Networking panel displays.

2. If desired, change the host name.

3. If you plan to use static IP addresses with CloudArray, provide the IP addressand related information for eth0:

a. DNS Servers

b. Default Gateway.

c. Gateway Device: Enter a device name, for example, eth0.

Note

In Microsoft Hyper-V, the entries in the device names list may appear asseth0 and seth1, instead of eth0 and eth1. If that is the case, please enterthe device name as eth0.

d. To set the IP address and subnet mask of a device, tab to the list of devices,use the arrow keys to highlight the desired device (pink) and press Enter.Choose Save.

4. Choose Diagnostics from the CloudArray Appliance console main menu. TheDiagnostics panel displays.



5. Choose Save again from the main menu.

You will see the Restarting Network pop-up. Be patient as this operation cansometimes take a few minutes to complete.

Note

If you changed the host name, you will be prompted to reboot the VM for thechange to take effect. You can avoid rebooting the appliance by changing thehostname using the Network Tools feature of the Web GUI.


Configuring the network 27

Configuring maintenance operationsThis section describes CloudArray maintenance related menu items.

Procedure

1. Choose Maintenance from the CloudArray Appliance console main menu. TheMaintenance panel displays.

Note

The CloudArray Service and Management Service menu items toggle what theydisplay, Stop or Start, depending on whether that service is currently running.

2. Choose from the following operations:

a. Change Console Password: Allows you to reset your password.

b. Stop or Start CloudArray Service: Allows you to stop or start the CloudArrayservice.

c. Stop or Start Management Service: Allows you to stop or start themanagement service.

d. Reboot Appliance: Allows you to reboot the CloudArray.

e. Shutdown Appliance: Allows you to shutdown the CloudArray.

Using DiagnosticsThis section describes how to verify network connectivity.



Procedure

1. Choose Diagnostics from the CloudArray Appliance console main menu. TheDiagnostics panel displays.

2. Select Ping Tool to verify network connectivity.


Using Diagnostics 29



APPENDIX A

Troubleshooting

This section provides troubleshooting tips.

Topics include:

l Verifying ViPR credentials and connectivity....................................................... 32

Troubleshooting 31

Verifying ViPR credentials and connectivityComplete the following steps to verify your ViPR credentials and connectivity usingS3 Browser.

Procedure

1. Open S3 Browser v4.8.7 (or higher) (http://s3browser.com).

2. From the Tools / Options / Connection Tab:

a. Select the appropriate HTTPS setting.

b. Do not use the Proxy settings.

3. Add a new Account or modify an existing one.

a. Verify the AccessKey and Shared Secret.

b. Set storage type to S3 Compatible Storage.

c. Enter the REST Endpoint IP Address with Port.

4. If there are no buckets in the bucket list page they may not have been createdyet. Create a bucket as follows:

a. Make sure there are no errors in the log details.

b. Create a bucket.

c. Upload a file to the bucket.

d. Delete the file and the bucket.

5. Run a test against the REST endpoints as follows:

a. Directly to the ViPR Data Service IP Address at port 9021 for HTTPS 9020for HTTP (your ports may vary)

b. Through the load balancer IP Address at the port that is configured toforward to ViPR

c. Through the load balancer Hostname at the port that is configured toforward to ViPR

6. Verify DNS.

a. Verify that a ViPR Data Service hostname has been created that resolves tothe IP Address of the ECS Node or of the load balancer. - 'my.host.name'

b. Verify that a WILDCARD entry '*' has been created for that hostname -'*.my.host.name'

7. Create a Base URL record.

a. Log into the ViPR Controller Admin UI.

b. Switch to Admin and select the appropriate Data Service from the drop-down menu.

c. Verify that a Base URL record using the hostname created earlier has beencreated.

d. Verify that ‘Use Namespace’ is NOT selected for the Base URL record.

If you are successful at this point, then CloudArray should be able toconnect.

Troubleshooting


http://s3browser.com