2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE FOUR SEASONS HOTEL KUALA LUMPUR PRE-CONFERENCE MASTERCLASS: 10 JUNE 2019 MAIN CONFERENCE: 11 - 12 JUNE 2019 ROBERTO RAMIREZ PINSON Senior Vice President, Retail Risk Regulatory Reporting Global Lead and Data Strategy Expert Citibank Singapore ALLAN BOCQ Data Analytic Project Leader (Leading Robotic Process Automation (RPA) in East Asia Japan Pacific), Schneider Electric Bhd SELVEEN MUNIADY Head, Robotics Process Automation RHB Malaysia SHIVANGI KAMATH Head Quality Management and Process Improvement - Process Excellence Group Tata AIG General Insurance Company Limited KIRILL MONAKHOS Domain Director - Finance, Billing, OTC, BI. DHL Express WINNIE WONG Head, Operations Innovation and Resilience AXA Affin General Insurance Berhad RAJ CHAUDHURI Global Servicing Network American Express AARON SONG General Manager UEM Edgenta Berhad PEDRO URIA-RECIO Group Vice President, Head of Axiata Analytics Axiata KEY SPEAKERS INCLUDE FERHAD ISMAIL Senior Manager - IT Customer Engagement, Commercial and Bid Management Toll Group RAJESH NANDAKUMAR Head of Enterprise Architecture Governance Global Consumer Technology Asia & EMEA Citibank Singapore • Bank of America: How RPA Will be a Game Changer in the World of Data • How RPA Deliver Massive Benefits in Productivity Through Automation of Manual Process • Citibank: Importance of Governance Models in RPA Implementation Roll-Outs • Scaling RPA to the Next Level: From Local to Global Implementation • Axiata: Dealing with Unstructured Data Analysis and Unclear Rules-Based Processes in RPA • Lessons Learnt from Failed Robotic Process Implementation • Barclays: Assessing RPA Missteps to Avoid Failures in the Long Run • CEVA Logistics: Setting up an RPA Center of Excellence • HSBC: How RPA Delivers Value by Improving Automation in HSBC’s Operations • AXA: How RPA Can Automate 65% of HR’s Rule-Based Processes • Prudential: Integrating RPA and IA with Machine Learning and AI • Phillips: RPA in Procurement • DHL, Unilever, RHB RPA Implementation Case Studies & More! KEY THEMES NEETI MAHAJAN Managing Director, - Global Service Centre / Head of Workforce & Capacity Management Global Operations HSBC Malaysia Driving Massive Benefits in Productivity Through Robotic Automation
17
Embed
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION … · ANZ Banking Group Apple South Asia APRA Australian National University Auto & General AXA Insurance Bank OCBC NISP Bank of
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
2019 ROBOTICS PROCESS AND
INTELLIGENT AUTOMATION
CONFERENCEFOUR SEASONS HOTEL KUALA LUMPUR
PRE-CONFERENCE MASTERCLASS:
10 JUNE 2019
MAIN CONFERENCE:
11 - 12 JUNE 2019
ROBERTO
RAMIREZ PINSON
Senior Vice President, Retail Risk Regulatory Reporting Global Lead and Data Strategy ExpertCitibank Singapore
ALLAN BOCQ
Data Analytic Project Leader (Leading Robotic Process Automation (RPA) in East Asia Japan Pacific), Schneider
Electric Bhd
SELVEEN MUNIADY
Head, Robotics Process AutomationRHB Malaysia
SHIVANGI KAMATH Head Quality Management and Process Improvement - Process Excellence GroupTata AIG General Insurance Company Limited
KIRILL MONAKHOS
Domain Director - Finance, Billing, OTC, BI. DHL Express
WINNIE WONG
Head, Operations Innovation and ResilienceAXA Affin General
Insurance Berhad
RAJ CHAUDHURI
Global Servicing NetworkAmerican Express
AARON SONG
General ManagerUEM Edgenta
Berhad
PEDRO
URIA-RECIO
Group Vice President, Head of Axiata AnalyticsAxiata
KEY SPEAKERS INCLUDE
FERHAD ISMAIL
Senior Manager - IT Customer Engagement, Commercial and Bid ManagementToll Group
RAJESH
NANDAKUMAR
Head of Enterprise Architecture Governance Global Consumer Technology Asia & EMEACitibank Singapore
• Bank of America: How RPA Will be a Game Changer in the World of Data
• How RPA Deliver Massive Benefits in
Productivity Through Automation of Manual Process
• Citibank: Importance of Governance Models in RPA Implementation Roll-Outs
• Scaling RPA to the Next Level: From Local to
Global Implementation
• Axiata: Dealing with Unstructured Data Analysis and Unclear Rules-Based Processes in RPA
• Lessons Learnt from Failed Robotic Process
Implementation
• Barclays: Assessing RPA Missteps to Avoid Failures in the Long Run
• CEVA Logistics: Setting up an RPA Center of Excellence
• HSBC: How RPA Delivers Value by Improving Automation in HSBC’s Operations
• AXA: How RPA Can Automate 65% of HR’s Rule-Based Processes
• Prudential: Integrating RPA and IA with Machine Learning and AI
• Phillips: RPA in Procurement
• DHL, Unilever, RHB RPA Implementation Case Studies & More!
KEY THEMES NEETI MAHAJAN
Managing Director, - Global Service Centre / Head of Workforce & Capacity Management Global OperationsHSBC Malaysia
Driving Massive Benefits in Productivity Through Robotic Automation
2BOOK BY 18 MAR 2019 TO SAVE US$500
DAY 1: MONDAY, 10 JUNE 2019
DAY 2: TUESDAY, 11 JUNE 2019
DAY 3: WEDNESDAY, 12 JUNE 2019
PRE CONFERENCE MASTERCLASS A:
PRE CONFERENCE MASTERCLASS B:
MAIN CONFERENCE
MAIN CONFERENCE
PARTICIPATING COMPANIES INCLUDE:
• RPA and IA Bootcamp: Preparing Your Organization for
Successful RPA Implementation
• Scaling RPA for Enterprise Wide Adoption
• Citibank Case Study: How Robotic Process Automation
HelpsCitiDeliverMassiveBenefitsinProductivityThrough Automation of Manual Process
• Petronas’ RPA Journey: How Petronas Leverages Robotic
ProcessAutomationtoEliminateManual,RepetitiveTasks in Procurement
• TakingRPAtotheNextLevel:From Local implementation To Global Expansion: How Standard Chartered Improve EfficiencyandProductivitybyMassivelyScalingUpRPA to 3,000 Bots?
• The Dark Side of Robotics: Lessons Learnt from Failed Robotic Process Implementation
• PreparingyourOrganizationforRPAandIAImplementation: Developing Realistic Targets, Quick Wins and Roadmaps to Enable Successful Implementation
• Dealing with Unstructured Data Analysis and Unclear Rules-Based Processes in RPA
• The Importance of Governance Models in Process Automation and Implementation Roll-Outs
• Choosing the Right RPA and IA Platform, Vendor and Proof of Concept
• Taking RPA to the next level: Scaling Implementation into Global Expansion
• Industry Interactive Roundtable Discussions• CaseStudy: How RPA and IA Brings Massive Automation in
Reporting, Financial and Accounting Closing• Live Demonstrations• CaseStudy: How RPA Delivers Value by Improving Automation
in Procurement, Operations and Data Reconciliation• CaseStudy: How RPA Can Automate 65% of HR’s Rule-Based
Processes• Case Study: Applying Robotics in Banking, Financial and
Insurance Industry• The Next Steps: Integrating RPA and IA with Machine
Learning and AI• AXA Case study: Developing a Robotic Process Centre of
Excellence
THE CONFERENCEAT A GLANCE 6 KILLER REASONS TO ATTEND
RPA AND IA CONFERENCE
1. Align your organization’s innovation goals to gain competitive edge and sustainable growth with the deploymentofRPAandIA
2. Learn from the experts on how to plan a roadmap for your organization’s RPA and IA Implementation
3. Unleash a digital workforce platform that is continually improving with AI,machinelearningandotherinnovative technologiestodiscoverthefutureofRPA
4. Inculcate a successful cultural change in people and managementforasmoothexecutionoftheRPAjourney
5. Understand the scalability of RPAandwhyitisasustainable choiceforthefuture
6. Uncoverthemassivebenefitsofproductivityenhancement fromRPAwithmultiple business case studies from areas banking, insurance, telecommunications, hr, finance and accounting
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
3
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
2018
PAST PARTICIPATING COMPANIES
Our 2018RoboticsProcessandIntelligentAutomationinOperationandBusinessProcessConference in
• Transformation• Operationexcellence• Process performance
• Businessanalysis• IT&Digital
7
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
8 REASONS TO ATTEND
2019 ROBOTICS PROCESS AND
INTELLIGENT AUTOMATION
RPA &AI
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
Socialize with our global experts
from Hong Kong, United Kingdom,
Malaysia and China to
exchange knowledge
and experiences.
Capitalize experts’
evaluations on RPA for their
businesses in areas such
as Finance, Procurement,
HR, Outsourcing,
Automation, and
Insurance.
Inspirational case studies
and solutions on how to
effectively scale robotics
efficiently and embedded
automation into their
business culture
Explore the potential and
capabilities that RPA and
IA will bring to businesses
Prepare and
customize the RPA
journey for your
businesses in early
adoption stage
Be informed of the
advances in RPA and
IA and the potential in
integrating RPA with AI
Transform business
process and operation
by leveraging on RPA
and IA
Understand how
Centre of Excellence
could engage people and
manage change
Management for an
effective automation
programs
8 1
2
3
45
6
7
PRE CONFERENCE MASTERCLASS A: 9:00 – 12:30
PRE CONFERENCE MASTERCLASS B: 13:30 – 16:30
NETWORKING LUNCHEON: 12:30 – 13:30
10 MAYFRIRPA AND IA BOOTCAMP: PREPARING
SCALING RPA FOR ENTERPRISE
YOUR ORGANIZATION FOR SUCCESSFUL
WIDE ADOPTION
RPA IMPLEMENTATIONRPAhasbeenmaturingquietlyovertheyears.Many organisations arebegingningtoexploretheuseofRPAindifferentscenariosandprocesses to create competitive edge for its business.Nonetheless,implementation of the software can still be a challenge for thosewanting to leverage automation. Join us to understand the outlook and roadblocks of a RPA and IA journey, discover RPA’s variousfunctionsandfinally,theunlimitedcapabilitiesofRPAandIA.
• Identify roadblock to its success and potential to add value to yourbusiness
• Learn about IA’s current and ever-evolving capabilities and
whatitcanofferintheyearstocome• Better understand which of the processes can be utilized
by these technologies and how they are different from other automation management tools
• Provide a variety of industries and corporate functional department
Designed to perform on a vast range of complex processes, enterprise-wide RPA delivers even more powerful outcomes at unlimited scale, helping companies become digital businesses faster and gain a valuable advantage on their path to AI. Bytheendofthisprogram,participantswillbeabletoacknowledgethe internal processes for enterprisewide deployement of RPA,develop a governance structure suitable to your organization’s maturity level and achieve business success. This sessionwillshowyou:
• Reviewing Internal Processes for Deployment of RPA• DevelopaGovernanceStructurebyMaturing the RPA Culture
in Your DNA• Scaling Your RPA from Local to Enterprise Wide Adoption• Developing Realistic Targets For Your IA Strategy &
Roadmaps to Build Your Competitive Advantage and to
AchieveThemforBusinessSuccess• The Importance of Internal Stakeholders & Governance
Models
FERHAD ISMAIL SeniorManager-ITCustomerEngagement,CommercialandBidManagementToll Group
SHIVANGI KAMATHHeadQualityManagementandProcess Improvement-ProcessExcellenceGroupTata AIG General Insurance Company Limited
9
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
10
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
CASE STUDIES OF SUCCESSFUL ROBOTIC PROCESS AUTOMATION (RPA) AND INTELLIGENT AUTOMATION
(IA) IMPLEMENTATION
09:00 Welcoming Speech, Opening Remarks & Thank You
Sponsor Speech by Conference Producer
MAIN CONFERENCE AGENDA
DAY 1
09:15 What is RPA? How to Identify Opportunities for RPA
in the Business?
13:15 Preparing your Organization for RPA and IA
Implementation: Developing Realistic Targets,
Quick Wins and Roadmaps to Enable Successful
Implementation
• Definingwhere to startwhenyou’reconsideringanRPAstrategy
• Amalgamation of machine learning, advancedanalyticsandRPA
• Natural language generation/speech recognition tobuildcompletelyvirtualworkforce
Rajesh Nandakumar Head of Enterprise Architect Governance Global Consumer Technology Asia & EMEA Citibank
Ferhad IsmailSenior Manager - IT Customer Engagement, Commercial and Bid ManagementToll Group
10:30 Live Demonstration A (30 mins): 10:30 - 11:00am
Live Demonstration B (30 mins): 11:00 - 11:30am
Live software robots automation demonstration ofa process being automated. To see the bot’s processworkflowandtheapplicationthathowthetechnologymightrevolutionizeyourbusiness&operationprocesses
10:15 Morning Refreshments & Networking Session
11:30 How RPA Will be a Game Changer in the World of
Data
• ManagingdatataskswithRPA• Extracting, analysing and recording data in amuchmoreefficientwaywithRPA
• OptimizingBigdataanalyticswithRPA
11:45 Incorporating Successful Change Management
Strategy as a part of RPA/ Transformation
Aaron SongGeneral Manager UEM Edgenta Berhad
12 JUNTUE
13
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
MAIN CONFERENCE AGENDA
DAY 2
16:00 AXA Case Study: Developing a Robotic Process
Centre of Excellence
Winnie WongHead, Operations Innovation and ResilienceAXA Affin General Insurance Berhad
16:30 Incorporating Successful Change Management
Strategy as a Part of RPA
• Designinganeffectivechangemanagementstrategy• Seamless communication and hand off betweenstakeholderstoincorporatechangeswithoutaffectingexecution
17:00 Closing Remarks by Conference Chairman
14
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
EXHIBITOR
OrangeFINAsiaSdnBhd(OrangeFIN)isaspinoffcompanyofInsiteMYSystemsSdn Bhd (IMS).We are the leader in innovative software solutions for theAsianfinancialservicesindustry.OurapplicationsareusedinmajorMalaysianand foreign banks, as well as banks in Philippines, Singapore, Thailand,Bangladesh,andPakistan.IMShasalreadyestablished18yearsofbusinessinthechequeclearingandpaymentareasinAsia.
OrangeFIN offer a Robotic ProcessAutomation (RPA) solutions to the samemarketdrawingfromtheexistingexpertiseofIMS.ThesolutionofferssoftwarerobotinplaceofhumanandincludesdeeplearningandAItechnologies.
OrangeFIN focuses on banks that have intensive manual operations andrequireanautomationprocess.Chequeclearing,Reportingandotherbackendoperationsarehighlyhumanintensive,andbanksseektofindalowercostof operation.
OrangeFINalsooffersaproductthatoperatesasaRobottoassistthebanks/insurancecompanytoautomatethecapturingofcustomerinformationthatisavailableontheMalaysia’sMyKAD,InternationalPassport,ChinaIdentitycard, finger print biometric information, facial recognition and otherdocuments.ThisinformationiscapturedviaPCormobileapplications.Thefocusofthisproductisthesoftwareasitwillbehardwareindependent.
Mission&VisionofOrangeFINAsiaOrangeFINAsia aspires to be a Leading Global Player in the Banking andFinance Industry with our innovative products that meet our customers’satisfactionandobjectives.WeaimtobeNo.1inRPAproductsinASIAbythenext5years.
2019 ROBOTICS PROCESS AND INTELLIGENT AUTOMATION CONFERENCE | 10 - 12 JUNE 2019
QUESTIONS? Contact us at: +65 6899 5030 [email protected] claridenglobal.com
SUPPORTING PARTNER
Establishedin2002,IASAisthepreeminentknowledge-basedassociationfocusedontheITArchitectureprofession.IASAisanot-for-profitassociationand mostly run by volunteering architects from various organizationsaroundtheworldtoimprovethequalityoftheEnterpriseArchitecturebyadvocatinganddeliveringstandards,services,vendoragnosticeducationand accreditation programs that optimize the development of DigitalArchitecture.Tilldate,wehaveapproximately30,000networkofbusinessleaders and enterprise architects and 2,000 members located in APACcountries.
Visit:iasaglobal.org
Glee Trees Pte. Ltd. is a technology vendor and innovator specializing incognitiveautomation(RoboticProcessAutomationwithArtificialIntelligence).Wewerebornon1stJuly2016withavisiontoempowerpeopletohavemoretimeformorevalue-addtasksbyautomatingthemanualbusinessprocesses.
Foundedin1983,DimensionDataisaUSD8billiongloballeaderindesigning,optimising, and managing today’s evolving technology environments. Thisenablesitsclientstoleveragedatainadigitalage,turnitintoinformation,and extract insights. Headquartered in Johannesburg, Dimension Dataemploys28,000peopleacross47countries.Thecompanybringstogethertheworld’sbesttechnologyprovidedbymarketleadersandnicheinnovatorswiththeservicesupportthatclientsneedfortheirbusinesses–fromconsulting,technical,andsupportservicestoafully-managedservice.
InAsiaPacific,weoperatein35officesacross13countries.Wehelpclientsenabletechnology,operatetheirITinfrastructuresandtransformtechnologysolutionsthatdelivervalue.Itcombinesanexpertiseindigitalinfrastructure,cybersecurity, customer experience (CX), and digital workplace, withadvanced skills in IT outsourcing, IT-as-a-Service, Systems integrationservicesandtraining.
Partneringthroughaneventsponsorshipwillenableyoutogain:• Unparalleled industry exposure• Leads generation and meeting arrangements with key decision makers
intheRoboticProcessandIntelligentAutomationfield• Extraordinary brand visibility, increasing brand awareness and
preference• Long-term business partnerships with leading RPA and IA partners,
customers and regulators
Please contact Emma Joy at +65 6716 9961 or email [email protected] to
IfyoumeetthecriteriamentionedaboveandwouldliketoexploretheopportunitytopartnerwithusforRobotics Process and Intelligent Automation in Operations and Business Processes Conference, please contact Kevin Chan at
Accommodation is not included in the program fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent along with your registration confirmation.
CANCELLATIONS AND SUBSTITUTIONS
Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue.
Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee.
ALL CANCELLATIONS MUST BE RECEIVED
IN WRITTEN FORM
PLEASE NOTE: CLARIDEN GLOBAL PTE LTD reserves the r ight to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, CLARIDEN GLOBAL PTE LTD will refund the full amount and disclaim any further liability.
ENQUIRIES: If you have any queries about registration or payment please do not hesitate to contact our client services department on +65 6899 5030
PRIVATE DISCLOSURE STATEMENT: Any information provided by you in relation to this event is being collected by CLARIDEN GLOBAL PTE LTD and will be held in the strictest confidence. It will be added to our database for the primary purpose of providing you with information about future events and services.
Visit us at www.claridenglobal.com for upcoming events
An invoice and registration confirmation will be sent within 7 days, please contact us if you have not heard from us within 7 days. Payment can be made by credit card, by bank transfer or by cheque made payable to “CLARIDEN GLOBAL PTE LTD”. ALL PAYMENTS MUST BE RECEIVED IN ADVANCE OF THE EVENT.
Four Seasons Hotel Kuala Lumpur
10 - 12 June 2019
Address: 145, Jalan Ampang, 50450 Kuala Lumpur, Malaysia
Phone: +60 3-2382 8888
Website: https://www.fourseasons.com/kualalumpur/
CONFERENCE VENUE AND
ACCOMMODATION INFORMATION
BY CHEQUE / BANK DRAFT :
Made payable to CLARIDEN GLOBAL PTE LTD and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore 609927.
BY TELEGRAPHIC TRANSFER TO:
Bank Name: DBS BANK
Bank Branch code: 027
Bank Address: 6 Shenton Way, DBS Building, Singapore 068809
Bank Account No: 027-903583-8
Bank Account name: Clariden Global Pte Ltd
SWIFT Code: DBSSSGSG
Please note that all bank charges are to be borne by participants. Please ensure Clariden Global International Limited receives the full invoiced amount.Note: Please include invoice number on all payment types and your company’s name in your payment instructions for our reference.
CREDIT CARD:
To make payment by credit card, please call our client services hotline at +65 6716 9980
A. 2-Day Conference Individual Pass (Most Popular) US$1,995
Register with your Colleagues Today to Enjoy Group Discount*:
Group discount of 10% for the 2nd participant from the same organization.
For limited time only by 13 May 2019, register 3 participants and the 4th participant will receive a complimentary seat.
For 5 or more registrations, please contact Kevin Chan at [email protected].
Group Discount will only be applicable to the package of the lowest value.
*Only 1 discount scheme will apply. Discount will compound on top of your early bird discount! This offer is valid for a limited time only, till 13 May 2019.
PLEASE NOTE: The conference fee includes lunch, refreshments and conference documentation. Payments are required with registration and must be received prior to the Conference to guarantee your place.