This report is solely for the use of PT. Bank OCBC NISP Tbk. No part of it may be circulated, quoted, or reproduced for distribution outside the organization without prior written approval from PT. Bank OCBC NISP Tbk. This material was used by PT. Bank OCBC NISP Tbk.during an oral presentation; it is not a complete record of the discussion. PT Bank OCBC NISP Tbk Financial Performance – Full Year 2011 (Audited)
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This report is solely for the use of PT. Bank OCBC NISP Tbk. No part of it may be circulated,
quoted, or reproduced for distribution outside the organization without prior written approval from PT. Bank OCBC NISP Tbk. This material was used by PT. Bank OCBC NISP Tbk.during an oral
presentation; it is not a complete record of the discussion.
PT Bank OCBC NISP TbkFinancial Performance – Full Year 2011 (Audited)
2
• Full Year Performance
• Financial Results
• Corporate Updates
• Appendix
Agenda
3
Executive Summary
• Reported NPAT reached Rp 753 billion.
• Loans grew 31% YoY to Rp 41 trillion.
• Gross NPL went down to 1.3% in 4Q11 from 2.0% in the same period a year ago.
• CASA increased 28% YoY to Rp 28 trillion and represented more than 60% of Total Deposits.
• Capital Adequacy stood at 13.8%.
• Network coverage with 352 offices (excluding 60 functional offices) and 652 ATM OCBC NISP
• Fitch Ratings has upgraded the Long-Term Issuer Default Ratings of OCBC NISP by 2 notches to BBB from BB+ which is at the same level as Indonesia's Country Ceiling (CC).
Note: *) OCBC Bank is Singapore’s longest established bank (est. 1912) and one of Asia’s leading financial services groups, with group assets of more than SGD 267
billion as of 30 September 2011 and employs over 22,000 staff globally and has a banking network of over 500 branches and offices in 15 countries and
territories
Share Price
▼
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Human Capital
Others
• Team-up Senior executive OCBC Bank Singapore in Board of
Commissioners and Board of Directors OCBC NISP.
• Transfer knowledge throughout comprehensive training program,
business event, comparative studies, job attachment and guest
auditors.
• Build service excellence culture.
• Provide strong capital support.
• Enhance infrastructure, information technology & branch networks.
• Broaden conventional and Islamic banking product suite.
• Bolster process improvement throughout Quality projects.
• Link-up ATM in Singapore and Indonesia.
Supports from Controlling Shareholder
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• Full Year Performance
• Financial Results
• Corporate Updates
• Appendix
Agenda
18
2011 Business Initiatives
Consumer Banking
• Launched TANDA saving product in Singapore Dollar (SGD)
• Continue anti-attrition program like STAY program (targeted to existing customers who want a review on its existing lending rate) and TOP Up program (targeted to existing customers who expect to obtain additional loans with various purposes)
• Extended marketing program to commemorate the Anniversary of 70 years Bank OCBC NISP
• Expand cross selling product of Tanda Senior and Tanda Mighty Savers
• Has launched Mobile Banking which also equipped by wide range oflifestyle applications such as e-ticketing to cinema, traffic information, and access to social media
• Has launched new variants of saving products known as Tanda 360o
which offers many benefits.
• Introduced collaboration between OCBC Bank NISP and BMW, to provide one-stop shopping and financing solution to customers to finance their vehicle purchase in the showrooms of BMW
• Launched several new mutual funds product such as NISP ObligasiNegara Extra, BNP Paribas Spektra, NISP Proteksi Dinamis, Schroder 90 Plus Equity Fund, Schroder Dana Mantap Plus II. BNP Paribas Prima II and STAR, etc.
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2011 Business Initiatives (Cont’d)
Treasury
• Increase sales of structured products i.e. DCR and FLD.
• Improve service “Transaction Leave Order" from the customer with a maximum duration overnight for non-IDR type of transaction.
• The bank has been selected as one of selling agent for ORI008 and Sukuk SR 004
Commercial Banking
• Carrying on development of Giro Vostro Account
• Enhanced the features of velocity channel namely Multiple Cut Of Time
• Re-launched Multicurrency saving product that offer the ability to make transaction in 11 currencies in one single account to simplify banking transaction as well as become an alternative investment for individual or corporation.
• Has launched Current account year-end program that was tailored to meet commercial customers’ need.
• Continuously enhancing the features of Velocity channel namely Payment Creation Segregation
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2011 Corporate Social Responsibility
Education
• Participated in Kuark Science Olympic for 5 consecutive years and support in educational contests and exhibition.
• Cooperate with Surya Institute to conduct “I Love Science” program for 849 children in the surrounding of 70 OCBC NISP offices in 2011.
• Conducted "One day workshops" for about 750 students in several universities in Indonesia. These activities held in several cities such as Jakarta, Bandung, solo, Surabaya, Palembang, Medan, Makassar and Batam.
• Conducted OCBC NISP Media Workshop dan Gathering - Credit Insight Business Banking
• Pay special attention to the strengthening of entrepreneurial spirit, initiatives and development in Indonesia by providing resources to support "Franchise and License Expo 2011" which were followed more than 50 exhibitors offer an array of business opportunities from variety of industries.
Environment
• Conducted Go Green workshop for communities, employees and customers in 3 offices in Jakarta and Bandung and Go Green activities in 70 Bank OCBC NISP offices i.e. planting trees, making biopori, processing rubbish (organic & un-organic) to become compost or to be recycled.
• Intensify Go Green campaign for employees through internal website to encourage employee in participating to Go Green spirit.
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2011 Corporate Social Responsibility (Cont’d)
Social Activities
• Support community and religious activities in many of OCBC NISP offices across Indonesia.
• Coordinated blood donation activities with communities and employees in 70 OCBC NISP offices.
• Provided immediate assistance and donated clothing in their time of need to 600 victims of the fires which ravaged of 150 houses in Benhil area (Central Jakarta).
• Started social program and initiatives with POPTI (Thalassemia Patients Parents Association) known as 'My Dreams Come True’ in 8 cities i.e. Jakarta, Tangerang, Bogor, Bandung, Tasikmalaya, Garut, Surabaya and Medan. The program designed with a strong purpose to give help people to cope with thalassemia and the challenges it raises
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• Full Year Performance
• Financial Results
• Corporate Updates
• Appendix
Agenda
23
Vision, Mission & Values
Vision
Mission
To be the Bank of choice with world-class standards, recognized for
its caring and trustworthiness.
Value
Bank OCBC NISP will conduct its business and will operate as an
honorable corporate citizen that grows together with the society in a