..the heart of the community for over 75 years 2016/2017 Annual Report www.nsnh.bc.ca
..the heart of the community for over 75 years
2016/2017 Annual Report
www.nsnh.bc.ca
Board Members
2017 Our Mission The North Shore Neighbourhood House is a not-for-profit registered charity serving the North Shore community since 1939.
We believe working together to meet the grassroots needs of our neighbours, especially our most vulnerable residents, is essential to building a safe, healthy and strong community.
The house values and promotes cooperation, respect and empowerment through the provision of programs and services designed to meet the needs of individuals and the community as a whole.
Board Members Greg Celmainis-President
Tony Nardi—Past President
Margo Gram- Vice President
Elissa Dykes—Treasurer
Brian Martin—Secretary
Heidi Soper
Ryan Elliott
Andrew Muller
Peter Eastwood
Jeanne Douglas
Cliff Stewart
Councillor Linda Buchanan
Annual Report 2017/2018
This past year the NSNH continued to emphasize that strong connections make for strong communities. Here are some highlights from the year:
After responding to a request for proposal with the City of North Vancouver to be the operator of a child care facility in the new Onni building on 13th street, we opened our doors with a brand-new fa-cility in September of 2017 named ‘North Shore Neighbourhood House Centreview Child Care’.
Centreview provides 37 new spaces in our licensed child care centre, allowing us to expand our support and to continue to meet a need for North Vancouver families. Through opening this brand new centre we have also enabled the community to better understand the potential of what quality child care looks like, and the value of well thought out strategic placement for future centres.
The North Vancouver Waterfront Gala has continued to offer NSNH funding not only for programming development and delivery, but also has enabled NSNH to meet unique individual needs. This partnership continues to fill a significant gap and allows us to respond to emerging issues as they arise.
The North Shore Neighbourhood House is moving into our fourth accreditation with the Council on Accreditation, continuing with our operating model of engaging with the broader community about what is wanted and expected. As a result, we hear first-hand what is most needed from our children, youth and seniors. All of this is grounded in our commitment to problem solving and following best practices.
NSNH continues to be committed to listening to our residents about their needs. At NSNH we understand all ages and all families want program service that is current, flexible, affordable and accessible. We go into 2018 ready to deliver!
Next year will mark 80 years that NSNH has been supporting our North Shore community. Our ac-complishments this year and moving forward into the coming year are directly a result of our ongoing donor support, our collaborative partnerships and our endless hours of staff and volunteer time.
We would like to express our sincere gratitude to the Board of Directors, all of the staff, volunteers, partners and funders of NSNH for never wavering from the mission of providing quality accessible programs and services to the people of this community.
Greg Celmainis
Board President
Lisa Hubbard Executive Director
Report from the Executive Director and Board President
Annual Report 2017/2018
This past year the NSNH continued to emphasize that strong connections make for strong communities. Here are some highlights from the year:
After responding to a request for proposal with the City of North Vancouver to be the operator of a child care facility in the new Onni building on 13th street, we opened our doors with a brand-new fa-cility in September of 2017 named ‘North Shore Neighbourhood House Centreview Child Care’.
Centreview provides 37 new spaces in our licensed child care centre, allowing us to expand our support and to continue to meet a need for North Vancouver families. Through opening this brand new centre we have also enabled the community to better understand the potential of what quality child care looks like, and the value of well thought out strategic placement for future centres.
The North Vancouver Waterfront Gala has continued to offer NSNH funding not only for programming development and delivery, but also has enabled NSNH to meet unique individual needs. This partnership continues to fill a significant gap and allows us to respond to emerging issues as they arise.
The North Shore Neighbourhood House is moving into our fourth accreditation with the Council on Accreditation, continuing with our operating model of engaging with the broader community about what is wanted and expected. As a result, we hear first-hand what is most needed from our children, youth and seniors. All of this is grounded in our commitment to problem solving and following best practices.
NSNH continues to be committed to listening to our residents about their needs. At NSNH we understand all ages and all families want program service that is current, flexible, affordable and accessible. We go into 2018 ready to deliver!
Next year will mark 80 years that NSNH has been supporting our North Shore community. Our ac-complishments this year and moving forward into the coming year are directly a result of our ongoing donor support, our collaborative partnerships and our endless hours of staff and volunteer time.
We would like to express our sincere gratitude to the Board of Directors, all of the staff, volunteers, partners and funders of NSNH for never wavering from the mission of providing quality accessible programs and services to the people of this community.
Greg Celmainis
Board President
Lisa Hubbard Executive Director
Report from the Executive Director and Board President
City of North Vancouver District of North Vancouver District of West Vancouver United Way of the Lower Mainland Province of British Columbia Government of Canada North Vancouver Recreation and Culture BC Gaming Vancouver Coastal Health Ministry for Child and Family Development Capilano University Vancouver Coastal Health Vancouver Foundation North Shore Multicultural Society—M.O.S.A.I.C.
Thank you to our 2017 Donors
The accuracy of this list is important to us. If you do not wish your name to appear on this annual list, or would
The following list reflects contributions of $500 or more in 2017 Neptune Terminals, Fibreco, Kinder Morgan, Cargill, Richardson, Western Stevedoring, Walter Berukoff, Vancouver City Savings Credit Union, Cause we Care Foundation, CUPE-Local 389, In-tact Foundation, Kiwanis Club of North Vancouver, North Vancouver Kiwanis Foundation, Esplanade IGA, Rita Nash, North Vancouver Host Lions Club, Canadian Tire Jump Start Program, Seaspan, Soroptimist International of North and West Vancouver, West Vancouver Community Services, Twilight Markets, Cast Sustainable Construction Inc., Paper Tech, Arnsoren Bulldozing Ltd. Whole Foods Market, Choices Market, Vancity Envirofund, Real Estate Founda-tion, West Shore Constructors Ltd, John Lakes, Dianne Bonozew, The Estate of Liesel Strolz, RBC Foundation, Catholic Women’s League of Canada—St. Anthony’s Council, M.D. MacKay, Steph-anie Martel, John Geeling, Dianne Kennedy, Maija Norman, Isabel Gordon, Ian Morris, Cathe-rine Schachtel, Jon Krogseth, Anne Donohoe, Ken Lindenberger, NSERC, Fortis, TD Friends, Met-ro Vancouver, Eco Action, Canada Summer Jobs, North Shore Community Foundation, UBC Chapman and Innovation Grant, Whole Kids Foundation, Vancity Foundation, ROI Recreation Outfitters Inc., Pedal Heads.
A Warm thanks to our funders and partners
Annual Report 2017/2018
Neptune Terminals, Fibreco, Kinder Morgan, Cargill, Richardson, Western Stevedoring, Walter Berukoff, Vancouver City Savings Credit Union, Cause we Care Foundation, CUPE-Local 389, Intact Foundation, Kiwanis Club of North Vancouver, North Vancouver Kiwanis Foundation, Esplanade IGA, Rita Nash, North Vancouver Host Lions Club, Canadian Tire Jump Start Program, Seaspan, Soroptimist International of North and West Vancouver, West Vancouver Community Services, Twilight Markets, Cast Sustainable Construction Inc., Paper Tech, Arnsoren Bulldozing Ltd. Whole Foods Market, Choices Market, Vancity Envirofund, Real Estate Foundation, West Shore Constructors Ltd, John Lakes, Dianne Bonozew, The Estate of Liesel Strolz, RBC Foundation, Catholic Women’s League of Canada—St. Anthony’s Council, M.D. MacKay, Stephanie Martel, John Geeling, Dianne Kennedy, Maija Norman, Isabel Gordon, Ian Morris, Catherine Schachtel, Jon Krogseth, Anne Donohoe, Ken Lindenberger, NSERC, Fortis, TD Friends, Metro Vancouver, Eco Action, Canada Summer Jobs, North Shore Community Foundation, UBC Chapman and Innovation Grant, Whole Kids Foundation, Vancity Foundation, ROI Recreation Outfitters Inc., Pedal Heads.
Financial Report The North Shore Neighbourhood House experi-enced an increase in revenue to $7,771,996 com-pared to revenue of $7,257,208 in 2016 mostly due to growth in childcare over the past year.
The opening of the new state-of-the-art Centreview childcare centre was completed in 2017 and began operation in the fall. This contributed to an increase in childcare revenue as well as increases in wages, program costs and program equipment.
Our seniors programs have expanded and diversi-fied to reflect the needs of our growing number of 55+ clients. Revenues from our pay-for-service programs have been steadily increasing as well as our popular bus trips which have also contributed to the bottom line. With the population of seniors continuing to increase, this will continue to be an area of growth.
We experienced some increased expenses this year due in part to our new daycare centre but also due to our strategic planning process and some upgrades to our technology infrastructure.
The NSNH continues to strengthen its financial position so we have the flexibility to meet new challenges, take on new projects and continue to provide our well run and well attended programs.
Elissa Dykes
Board Treasurer
Rose Harvey
Director of Finance
Abridged Audited Statement
2017 Revenue
Earned Income
Child Care 2,430,617
Recreation 254,638
Rental Income 47,570
Government
Province of BC 2,928,719
City of North Vancouver
1,001,424
Municipality & Other 236,316
Other
Membership Fees 5,421
Interest & Other Income 447,813
United Way 138,923
Donations 280,555
Total Revenue 7,771,996
2017 Expenses
Salaries and Benefits 4,957,395
Rent and Occupancy Cost 596,755
Office and Communication 165,927
Purchased Services 1,304,252
Transportation 105,012
Program Expenses 355,248
Other Expenses 156,133
Total Expense 7,640,722
Net Cash ( Deficit) 131,274
Amortization
Property & Equipment -94,644
Net Excess 36,630
Annual Report 2017/2018
PROGRAMS AND SERVICES DELIVERED BY THE NORTH SHORE NEIGHBOURHOOD HOUSE
Since 1939 the North Shore Neighbourhood House has been delivering service to children, youth, seniors and community. Our areas of priority
include:
Building Strong Families
Quality daycare, preschool, after school care, youth and seniors programming as well as support and services for families and caregivers.
Whole Health for All Ages
Edible Garden Project, gardening workshops, fitness programming, mammography & flu clinics and much more.
Celebrating Multicultural Connections
Providing accessible and welcoming community space for community groups as well as staff and volunteers who can provide services in many languages.
Partnerships
Working with other agencies to benefit our community.
Facilitating Community Development
Building community through projects such as Grant McNeil Housing Project, Queen Mary Community project, Food Bank and much more.
Annual Report 2017/2018
Our Goals
Guiding Principles
To respond to community needs through the delivery of programs and services on the North Shore
To ensure all North Shore residents are aware of our programs and services
To ensure our programs, services and public spaces are accessible and affordable to all
To ensure both internal operations and ex-ternal programming meet our guiding prin-ciples
To engage in addressing specific issues which affect the well-being of our community
Equality
To be inclusive and accessible to all community members
Collaboration
To share resources and forge partnerships to benefit community
Respect
To celebrate diversity, creativity and individual expression
Accountability
To responsibly and ethically manage all financial and personal records
Empowerment
To value and welcome the contributions each individual can make based on their ability
Sustainability
To strive toward economic and ecological sustainability in our organization
Excellence
To adhere to and meet the highest national standards of professional performance
Courage
To advance our principles and vision in the face of adversity and challenges
Annual Report 2017/2018
Our Vision “We are working to build a safe, healthy and strong community welcoming all ages, abilities and cultures– one where everyone has access to support, every-one is included and where everyone matters.”
North Shore Neighbourhood House
225 East 2nd Street, North Vancouver, BC, V7L 1C4
t: 604-987-8138 f: 604-987-2107 e: [email protected]
w: www.nsnh.bc.ca