2016 - 2017 BROCHURE INTRODUCING THE R.V. IRRAWADDY EXPLORER (R.V. PAUKAN 2014)
2016 - 2017 BROCHURE
INTRODUCING THE
R.V. IRRAWADDY EXPLORER(R.V. PAUKAN 2014)
EXPERIENCE THE WORLD OF
IRRAWADDY EXPLORER
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Dear Travel Partner,
There is no better way to experience the wonder and mystery that is Myanmar than from theIrrawaddy River, and there is no better time to visit than now.
As the country continues evolve as a result of opening its doors to the west, the opportunityto visit a country virtually frozen in time for decades creates the most unique andunforgettable journey.
From the bustling former capital of Yangon (Rangoon) filled with the excitement of whatMyanmar's future holds, to the rural areas where ox carts are still the local mode oftransportation – you will find no greater contrast anywhere in the world.
Guests will find themselves immersed in the rich history of once British colonial “Burma”,and a rich culture of unique indigenous tribes found throughout the country.
All of this is witnessed from the most luxurious river cruiser to ply the Irrawaddy. Paukan Cruises invites you to join us on this truly once in a lifetime journey.
Welcome Aboard!
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Paukan Cruises is very proud to introduce the all-suite R.V. Irrawaddy
Explorer. Launched in September, 2014 she is the third new vessel
in our fleet to ply the rivers of Asia.
Guests will find themselves spellbound as the mystery and intrigue
of Myanmar unfolds before them, surrounded by the elegance
and gracious hospitality aboard the Irrawaddy Explorer.
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CUSTOMS HOUSE DINING ROOM
The world’s most luxurious expedition riverships.
Paukan Cruises continues to redefine luxury along the rivers of Asia. The 56-guest all-suite R.V. Irrawaddy Explorer embraces the ambience of once British Colonial Burma, whilst providing modern comforts
and conveniences found only in the finest hotels of Asia.
WRITER’S LOUNGE
The warm and inviting Writer’s Lounge pays homage to the famed authors that eloquently wrote of Burma and the colonization of this distant land. A wonderful venue for gathering with fellow guests at the end of your travel day to share stories and talk about your incredible experiences. Enjoy handcrafted cocktails, fine wines, and on-board entertainment in a relaxing environment – a fitting end to a perfect day on-board your home on the Irrawaddy.
The Customs House Dining Room is a tribute to the vast array of spices, exotic fruits and vegetables derived from the fertile soil along the banks of the Irrawaddy highly sought after during the colonial period.
Our Chef creates daily menus utilizing the freshest of these ingredients providing sumptuous and diverse selections of both regional and western selections to please every palate.
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SUN DECK
Chaise lounges and comfortable,
shaded, seating areas abound on
the sun deck. Our attentive staff
is always available to offer a cool
beverage, whether you prefer
fresh-squeezed juice as you enjoy
the warm breeze watching an
incredible sunrise, or a favorite
cocktail while photographing a
dramatic sunset.
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SPA
FITNESS CENTER
The Explorer Spa is an oasis to relax,
rejuvenate and truly pamper yourself.
Guests may enjoy the traditional
massage of Myanmar along with oils
and creams made with the ground bark
of the Thanaka tree. Often used by the
woman of Myanmar as a form of make-
up, Thanaka has similar fragrance to
Sandalwood and contains anti fungal as
well as anti aging properties and
antioxidants to enrich the skin while
providing relieve and UV protection
from the sun. Western spa treatments
utilizing all-natural products are also
available while enjoying the serenity of
the passing landscape.
Guests may embark on a journey of
wellness and rejuvenation with the on-
board Fitness Center. State-of-the-art
equipment and a panoramic view of the
landscape provide a perfect venue to
stay healthy and happy throughout
your sojourn.
R . V . I R R A W A D D Y E X P L O R E R
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ACCOMMODATIONS
MANDALAY SUITE
KIPLING SUITE
Located aft on the Imperial Deck, the Mandalay Suites are the most luxurious and spacious aboard the Irrawaddy Explorer. Offering more than 400-square-feet of living space these truly one-of-a-kind suites features floor-to-ceiling glass doors that open to a generously sized balcony with panoramic views of the passing landscape. Complimentary laundry service, daily butler service and special in-room dining also are available.
Located at the bow on the Imperial Deck, the Kipling Suite offers a regal setting with exquisite four-poster bed, designed as a retreat for the most discerning traveler. Furnished in warm British Colonial decor, the Kipling Suite offers more than 270-square-feet of living space including floor-to-ceiling glass doors with Juliet balcony offering unparalleled panoramic views of the landscapes that lie ahead.
Accommodations aboard the Irrawaddy Explorer embody the grace and style of the British colonial era,
incorporating modern conveniences and luxuries that rival the finest hotels of Asia. Spacious, well-
appointed suites provide individual climate control, flat-screen television with on-demand movie system,
spa quality robes, slippers and bath amenities, daily housekeeping with turndown service, fine bed linens,
premium mattresses, duvets, your choice of pillows, and daily, international news.
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MANDALAY SUITE
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MANDALAY SUITE BATH
KIPLING SUITE
ORWELL SUITELocated mid-ship on the Imperial Deck, the Orwell Suite provides more than 280-square-feet of living space in timeless elegance. The room's warm and inviting colors, original artwork, comfortable sitting area and floor-to-ceiling windows with balcony offer a restful space during your journey. The Orwell Suite baths offer spacious showers with rain-style shower heads, premium toiletries and spa-quality robes and bath linens.
MAUGHAM SUITELocated on the Colonial Deck, the Maugham Suite offers 280-square-feet of comfortable living space. Panoramic views of the passing landscapes through the floor-to-ceiling glass doors with French Balcony, and an ample seating area provide a perfect retreat. The Maugham Suite bath offer spacious showers with rain-style shower heads, premium toiletries and spa-quality robes and bath linens.
MAUGHAM & ORWELL SUITE BATH
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MAUGHAM SUITE
ORWELL SUITE
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IRRAWADDY EXPLORER
SHIP SPECIFICATIONS:Length:Beam:Draft:Airdraft: Total Suites/Capacity:
188 Feet/57.3 Meters40 Feet/12.19 Meters4 Feet/1.22 Meters38 Feet/11.58 Meters28 Suites/56 Passengers
Mandalay
Kipling Suite: 273 Square Feet/25.4 Square Meters with Balcony
Orwell Suite: 280 Square Feet/26 Square Meters with Balcony
Maugham Suite: 280 Square Feet/26 Square Meters with French Balcony
Suite: 409 Square Feet/38 Square Meters with Balcony
CATEGORIES:
IRRAWADDY EXPLORER
MAIN DECK
UPPER DECK
SUN DECK
ELEVATION
317
Balc
ony
Balc
ony
318
315
316
313
314
311
312
309
310
307
308
305
306
303
304
301
302
Wheel-house
Gym
Spa
Bar LoungeSundeck Observation Deck
209
Galley
OfficeCellarDining Room
Buffet Counter
210
207
208
205
206
203
204
201
202
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MANDALAY SUITE 409 Square Feet/38 Square Meters(With Balcony)
Floor-to-ceiling glass doors with both fulland French balconies providing panoramic river views.
Seating area
King-size bed
Writing desk
Flat screen television with Sat TV and on-demand movie system
iPhone docking station with alarm clock
Spacious spa-style bath with soaking tub and seperate shower
KIPLING SUITE273 Square Feet/25.4 Square Meters(With Balcony)
Floor-to-ceiling glass doors with both French and Juliet-style balconies providing panoramic river views.
Seating area
King-size bed
Writing desk
Flat screen television with Sat TVand on-demand movie system
iPhone docking station with alarm clock
Spacious bath with rain-style shower
ORWELL SUITE280 Square Feet/26 Square Meters(With Balcony)
Floor-to-ceiling French doors with balcony providing panoramic river views.
Seating area
Twin beds or queen-size bed
Writing desk
Flat screen television with Sat TVand on-demand movie system
iPhone docking station with alarm clock
Spacious bath with rain-style shower
MAUGHAM SUITE280 Square Feet/26 Square Meters (With French Balcony)
Floor-to-ceiling glass doors with French balcony providing panoramic river views.
Seating area
Twin beds or queen-size bed
Writing desk
Flat screen television with Sat TVand on-demand movie system
iPhone docking station with alarm clock
Spacious bath with rain-style shower
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Your sanctuary ...…The Irrawaddy Explorer is filled with warmth and character. Never before has a vessel
cruise the Irrawaddy offering true 5-star luxury through modern conveniences, world-
class cuisine and gracious and well-trained hospitality.
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EXPERIENCE TRUE LUXURY WITH PAUKAN CRUISES
SUITE AMENITIES
ADDITIONAL AMENITIES FOR MANDALAY SUITE GUESTS:
(APPLICABLE TO ALL CATEGORIES):
• Spacious Staterooms and Suites starting at 273
Square Feet to 409 Square Feet
• Luxury honeycomb cotton, spa robes
• Spa quality slippers
• Spa quality bath amenities
• Pillow menu
• In-room electronic safe
• Individual climate control
• Luxury cotton linens with duvet
• Premium mattresses
• Convertible bed configuration (not applicable to
Mandalay Suite & Kipling Staterooms)
• Bottled water, replenished daily
• Welcome flower arrangement and fresh fruit
upon arrival
• Wireless Internet in all public areas
• Make-up mirror
• Multi-configuration plugs
• Generous closet space and under-bed storage
• iPhone docking station with alarm clock
• Hair dryer
• Flat-screen LCD television, with Sat TV and
on-demand movie system
• Panoramic floor-to-ceiling glass French doors
• Balcony (Mandalay Suites and Kipling and Orwell
Suites Only) • French Balcony (Maugham Suites)
• Daily Butler Service, including:
- Nightly turndown service
- Assist with pillow menu selection- Presents a selection of bathroom amenities
- Explains On-Demand entertainment system
- Ensures your stateroom is immaculate
- Polishes and conditions shoes, on request
- Refreshes your ice bucket
- Turns your covers down nightly
• Complimentary, one-hour, spa treatment
(per person/per cruise)
• Complimentary laundry service
• Complimentary evening canapés
• Scented bath upon request
COMPLIMENT ARY ON EXCURSIONS:
DINING & ENTERTAINMENT:
YOUR PAUKAN TEAM ABOARD
•
admissions
• Shoe cleaning after excursions
• Cold towel service after excursions
• Welcome drink following excursions
• VOX Listening Devices for duration of cruise program
• Maximum 28 guests per guide on all excursions
• Expertly trained culinary staff providing buffet
breakfast, buffet lunch and seated dinner in one single
seating• Complimentary coffee, water, tea, soft drinks, local beer and free flow house wine (wine with dinner only)• Series of cultural performances, educational talks,
cooking classes, and ship tour• In-room breakfast (Mandalay Suite)
• Welcome reception
• Farewell Reception• Theme dinners
• Spacious air conditioned lounge with nightly
entertainment
(providing a better than 2-to-1, crew to passenger ratio)
• Captain
• First Officer
• Chief Engineer
• Resident Manager – Western• Nautical – 9 Staff
• Housekeeping – 6 Staff
• Dining – 4 Staff• Galley – 5 Staff
• Spa – 2 Staff
• Total = 30 + 3 resident local guides and
accommodation for Tour Manager
Shore Excursion Program Series including all
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DAY 1YANGON – PROME (PYAY) (LUNCH/DINNER/WELCOME RECEPTION)
Guests will enjoy a scenic drive from Yangon to Prome. Once controlled by the Mon tribe during the Bagan Era and then conquered by the Burmese King Alaungpaya in the 1754, Prome boomed along with the Irrawaddy Flotilla Company in the 1890's and it is now an important trading post. In the afternoon we drive to Thayekhittaya (also known as Sri Ksetra, the “Fabulous City” in the Pali language), an ancient Pyu city that ruled in this
th tharea between the 5 and the 9 century AD. In central Prome we visit the impressive Shwesandaw Pagoda complex, one of the most important Buddhist pilgrimage sites of Myanmar, and the Wunchataung Paya (Apology Mountain Pagoda) a fabulous vantage point of the Shwesandaw Pagoda and the surrounding mountains. This afternoon we set sail for your exploration of the Irrawaddy River.
DAY 2THAYETMYO (BREAKFAST/LUNCH/DINNER)
This morning we explore the town of Thayetmyo: the oldest golf course of Myanmar with fascinating history. We then visit the local market as well as several colonial homes constructed during the British colonization of Burma.
DAY 3MAGWE (BREAKFAST/LUNCH/DINNER)
We arrive at Magwe this morning. Visit Myat Than Lun Paya, a 1929 built pagoda of gold solid bricks set on a hilltop with a beautiful panoramic vantagepoint.
DAY 4SALAY &TAN KYI MOUNTAIN (BREAKFAST/LUNCH/DINNER)
thWe visit Salay this morning, a village founded in the 13 century thwith Bagan-era shrines, beautiful 19 century teak monasteries
and preserved British colonial buildings. After lunch, we continue upstream to the village of Tan Kyi. We'll reach the mountaintop by WW2 jeep where stands one of the four stupas that marked the original edges of the city and enjoy a marvelous sunset over the Bagan plains.
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ITINERARY
DAY 5BAGAN (BREAKFAST/LUNCH/DINNER)
This morning enjoy a full day visit of the most significant Pagodas and Temples of the 2,000 listed around Bagan. Following lunch on board we'll set out via local Oxcart to view the sunset atop the most significant temple in the area with a champagne toast.
DAY 6BAGAN – RIVER VILLAGE (BREAKFAST/LUNCH/DINNER)
Explore some of Bagan's local markets selling wood carvings, fabrics, longyis and rattan products. We'll visit a workshop to see the ancient technique of Burmese lacquerware making. Alternatively passengers can hire a horse cart or a bicycle and explore the site on their own or enjoy a splendid early morning Balloon Flight over Bagan (surcharge applied - optional). This afternoon we sail to Shwe Pyi Thar village for leisurely walk through a typical village along the Irrawaddy River. This evening dinner followed by a Puppet Show performance.
DAY 7YANDABO(BREAKFAST/LUNCH/DINNER)
This morning we arrive at Yandabo, a picturesque village famous for its pottery, also where the peace treaty of the First Anglo-Burmese war signed on Feb. 24, 1826. We go ashore for a walk stopping at workshops to witness their craft and interesting way of firing their pottery. Following we'll visit the local school and the monastery.
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DAY 8MONYWA (HPOWINDAUNG AND SHWEBADAUNG CAVES) (BREAKFAST/LUNCH/DINNER)
This morning we'll depart early for Monywa to visit the Hpowindaung and Shwebadaung Caves where hundreds of Buddha Statues are placed inside niches decorated with wonderful mural paintings. After lunch, we visit the splendid Sambuddhai Kat Kyaw pagoda with its more than 500,000 Buddha images. We'll drive to Sagaing where we will rejoin the ship.
DAY 9MINGUN - AVA – AMARAPURA (BREAKFAST/LUNCH/FAREWELL DINNER)
After an early breakfast visit Mingun the famous 'unfinished pagoda', and the largest working bell in the world. After lunch, we'll explore Ava by horse-cart visiting the beautiful 200 year old teak Bagaya Kyaung Monastery, Nanmyin watchtower (27mt. high) and the Me Nu Ok Kyaung monastery. We travel to Amarapura, the penultimate Burmese Royal Capital (1783) to visit U-Bein Bridge at sunset where we'll enjoy a sampan cruise and champagne toast before returning to the ship for our farewell dinner. Following dinner guests will enjoy a dance and theatre performance on-board.
DAY 10CENTRAL MANDALAY (BREAKFAST/DISEMBARKATION)
After breakfast, visit central Mandalay: Mahamuni Pagoda and Mandalay Hill where spiraling staircases lead to sweeping views of the city and its temples. Nearby, we'll visit Kuthodaw Paya, which contains the world's biggest book, the workshops of gold leaf and tapestry making, woodcarving, marble carving and bronze casting. We'll enjoy lunch on-board before disembarking and our return flight to Yangon.
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G A S T R O N O M Y
Our chef has innovatively created a menu which highlights the diverse cuisine of Myanmar, as well as Western favorites that will be reflected in sumptuous buffets and artfully prepared, multi-course dinners.
The culinary team will offer an occasional shopping excursion to local markets taking every opportunity to utilize the fresh, local fruits and vegetables throughout
the voyage.
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TREASURES OF GOLDEN MYANMAR
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Experience the rich history and diverse culture of the Irrawaddy River for 9-nights from Mandalay, the cultural center of Myanmar to Yangon the former capital and home to the Shwedagon Pagoda which dominates the city's skyline.
This incredible journey transports you through areas of of Myanmar rarely visited by westerners and many not accessible other than by river. Every port will tell a story from the more than 2200 intricately carved temples to the handmade pottery made in the village of Yandabo and floated down the Irrawaddy has it has been for hundreds of years, this experience is like no other you've experienced.
When paired with our optional pre and post cruise extension programs, the Treasures of Golden Myanmar program creates a wonderful in-depth perspective to a country that is now entering a never before seen transformation.
CHINA
INDIA
MYANMAR
BANGLA-DESH
THAILAND
LAOS
NGWE SAUNG
KYANGIN
SITTWE
NGAPALI
MINBU
SALE
CHITTAGONG
MRAUK-U
PAUNGBYIN
LASHIO
BAGAN
MONYWA
KALEWA
KINDAT
SITTAUNG
THAUNGDUT
KALEMYO
MINGKIN
SHWEBO
KYAUNGMYAUNG
MALE
MYITKYINA
HOMALIN
MOGOK
TAGAUNG
SHWEGU
INYWATIGYAING
MANDALAYSINGU
THABEITKYIN
SAGAING
MINGUN
IRR
AW
AD
DY
HSIPAW
KENGTUNG
INLE LAKE
KALAW
PINDAYA
PAKOKKU
THANT KYI HILL
MAGWAY
NAY PYI TAW
TAUNGOOPYAY
LOIKAW
HPA-AN
MAWLAMYINE
YANGON
PATHEINMAUBIN
DANUPYU
HINTHADA
NYAUNGDOUN
MYANAUNG
HTONBO
TWANTE
THAYET
LET PAN
MINHLA
MAWLAIK
TACHILEK
KYAIKTIYO
HPAKAN
TAUNGGYI
LAKE INDAWGYI
KATHA
MT. POPA
MYINGYAN
YANDABO
AMARAPURAINWASAMEIKKON
BAGO
BA
Y
OF
B
EN
GA
L
A N D A M A N S E A
RIV
ER
BHAMO
0 100 200
Miles
Rivers of Myanmar
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2016
IRRAWADDY EXPLORER FARE SUMMARY
Mandalay Suite Kipling Suite Orwell Suite Maugham Suite
$5,299 $4,599 $3,899 $3,499
DISCOVER MORE WITH PAUKAN CRUISES
PRE & POST CRUISE EXTENSION PROGRAMS
HO CHI MINH CITYFrom $549 Per Person
SIEM REAPFrom $699 Per Person
HANOI & HA LONG BAYFrom $899 Per Person
BANGKOKFrom $679 Per Person
Prices are per person, based on double occupancy. Dates, prices and itineraries for 2014 and 2015 sailings are subject to change. Port Charges: $129 Per Person for 2016 departures and $199 per person for 2017 departures
All fares, offers, itineraries are subject to change without notice. Haimark reserves the right to correct any errors or omissions, and to cancel any offered product or service in the event of such error or omission.
Yangon & The Shwedagon Pagoda From $438 per person
Begin your exciting journey with a visit to bustling Yangon. Join us for two nights at the deluxe Traders Hotel, conveniently located in the heart of the city. Enjoy a comprehensive, full-day tour including a walk through the colonial quarter to revel at the British colonial architecture, a panoramic tour via embassy row and Nobel Peace Price recipient Aung San Suu Kyi’s house, lunch in a local restaurant for an introduction to Myanmar cuisine, visit to the impressive reclining Buddha and the most sacred Golden Pagoda which overlooks the city, Shwedagon.
Airport transfers, porterage, all applicable taxes, touring and meal as described, and breakfast daily are included. Price and hotel properties subject to change. Flights not included.
Inle LakeFrom $1,100 per person
Complete your journey with our three-night program featuring the iconic Inle Lake, a wonderful body of water surrounded by mountains and populated by stilted villages, floating gardens, traditional fishing boats, and rich fauna and flora. Upon arrival, enjoy a lunch overlooking the lake and travel by local long-tail boat to your home for 2 nights, the Villa Inle Resort & Spa. Enjoy a full-day tour by boat including a close up look at the bustling life on the lake, visit to villages and workshops to learn of the local handicrafts such as silk and lotus weaving. Travel to Yangon for one night at the deluxe Traders Hotel before your international flight back home the next day.
Flight between Heho (Inle Lake) and Yangon, airport transfers, porterage, all applicable taxes, touring as described, breakfast daily, two lunches and two dinners are included. Price and hotel properties subject to change. Other flights not included.
2017 Mandalay Suite Kipling Suite Orwell Suite Maugham Suite
$5,699 $4,999 $4,299 $3,899
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Suggested Attire
casual and comfortable during the day, with
resort-style clothing, and comfortable, but
sturdy, footwear for excursions.
On occasion, we will visit religious sites that
may require long pants and covered shoulders.
In this instance, our shipboard staff will notify
you the day prior, to allow you to plan
accordingly.
Evening wear consists of open-neck shirts,
trousers, skirt, or similar attire. Footwear is
always required in all public areas, and when
navigating stairs on board.
Communication E-mail/internet is available in all public areas
of the vessel, free-of-charge for passengers
that bring their own WiFi-capable devices.
Although the vessel does not offer direct-
dial calls from their suites while on board, in
the event of an emergency, the Reception Desk
can facilitate an international call, and
associated costs will be billed to the guest's on-
board account.
The Irrawaddy Explorer contact information
will be included in final travel documents, and
may be provided as a contact number in the
event of an emergency at home.
Onboard Account & Currency The official currency on board is the US
Dollar. All charges for services and products on
board will be placed on the guest's shipboard
account to be settled at the end of the voyage.
MasterCard, Visa and US dollars are also
accepted for the settlement of guest accounts.
Dietary Requirements Our culinary team will make every effort to
accommodate special dietary requests. Please
inform our office at least 60 days prior to
departure of these requests.
Electricity The electrical current on board is 220V. For
those items that are dual voltage, suites are
outfitted with a multi-plug configuration
feature. Guests should be sure to bring the
appropriate converter for devices that are not
dual voltage.
Aboard the Irrawaddy Explorer, attire is
GENERAL INFORMATION
Fitness Centre The Irrawaddy Explorer is equipped with
state-of-the-art fitness equipment. Guests may
enjoy panoramic views of the Irrawaddy River
while enjoying the Fitness Center, located on
the Sun Deck.
Gratuities Gratuities are a personal matter, and are a
token of your appreciation for a job well done.
Envelopes will be provided en-suite on the last
night of your sailing. US dollars are the
preferred currency, however guests may also
charge gratuities on their shipboard account,
which may be settled with a credit card at the
end of the voyage. Suggested gratuities are
$10 per person per day for shipboard staff and
$6 per person per day for local expert guides
and transportation providers.
Laundry Service Twenty-four hour, professional laundry and
pressing service is provided on board. Costs will
be listed in each suite's directory, and charged
to the guest's account. Mandalay Suite includes
complimentary laundry services.
Mail Our Reception Desk staff would be pleased
to mail postcards upon request. Applicable
postage costs will be charged to the guest's
account.
Medical Services The Irrawaddy Explorer staff is trained in
first aid, and we are never far from on-shore
medical services. Guests requiring oxygen for
medical reasons are welcome to bring their
own equipment, as required. Guests must
bring the appropriate electric converter for
personal medical equipment.
Newspapers The Irrawaddy Explorer subscribes to an
international news service that provides
summaries of the day's news. These are
complimentary, and will be delivered to suites
each morning.
Pets Unfortunately, we are unable to
accommodate pets of any kind aboard the
Irrawaddy Explorer.
Spa Services The Explorer Spa offers a range of spa
treatments from well-trained, professional, spa
staff. A menu of services is available on board,
and all costs associated with spa services will
be charged to the guest's account.
Mandalay Suite guests will enjoy a one-
hour, complimentary, spa service of their choice
during their voyage.
Shore Excursions All shore excursions during your 9-night
cruise aboard the Irrawaddy Explorer are
included in your cruise tariff.
Excursions are led by expert guides, and
guests are divided into three groups,
guaranteeing there are never more than 19
passengers touring together. Electronic
listening devices are complimentary to all
guests in order to ensure that guests are able
to hear their guides, even in crowded areas.
Smoking The comfort and safety of our guests is our
first priority. Smoking is not permitted in the
suites or enclosed, public areas on board.
There is a designated smoking area on the Sun
Deck.
Special Occasions We are excited to celebrate our guests'
special moments. Please notify us at least 60
days prior to departure of any special occasions
during the voyage.
Valuables All suites are equipped with a personal,
electronic safe. Paukan Cruises is not
responsible for valuables brought on board.
Further details are provided within our Terms &
Conditions.
Visitors on Board/Security Only guests who possess tickets for passage
are allowed on board the Irrawaddy Explorer.
Security services are provided on board to
ensure everyone's safety throughout the
journey.
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TERMS AND CONDITIONS
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BOOKING PROCEDURESDeposit: To secure the reservation, 20% deposit (not refundable) is required upon reconfirmation. If the booking is made less than 61 days prior the departure we require to settle the full amount of the holiday price.
CANCELLATION TERMSThe cancellation notice must be received by login to your booking or in writing by e-mail. It will be effective on the date of receipt. Cancellation charges, per person, are based upon the date of cancellation:- Up to 61 days prior to departure: Deposit will be forfeited.- From 60-31: 50% of Holiday Price- From 30 days to “no show” 100% of Holiday Price
DEPARTURE DATE CHANGE / REVISIONAny change of departure dare is deemed as Cancellation and a Penalty Fee is applied as stated above.
PAYMENT TERMS- In order to secure your reservation, 20% deposit (not refundable) is required upon booking confirmation - Final balance: within 60 days prior the departure date. - Payment can be done by Credit Card only
CHILDREN POLICY- Up to 2 years: Complimentary in the parent/guardian's cabin.- 3-12 Years: if the child stays in the cabin with one of the parents/guardians 50% of the twin-sharing rate. Upon request we can provide an extra bed at US$ 90 net per bed/night.- Mandalay Suite rooms: Complimentary up to 12 years old (1extra bed is provided)
FOR PRE & POST TOURDeposit, payment and cancellation termsA non-refundable deposit,15% of total cost of a booking, is required to secure the booking at the time of the confirmation of the services 35% of total cost of a booking is required 90 days prior to the arrival for the confirmed allotment (Any booking later than 90 Days prior to arrival is subject to 50% of total cost as prepayment to secure the booking.)The remaining balance is due 45 days prior to the arrival of the group to MyanmarBookings without deposit or prepayment cannot be regarded as confirmed booking and the services or confirmations could be dropped or changed at any time without notice.
All the payment must be settled by swift or telegraphic transfer to the bank account mentioned by us together with the invoice and all the charges which are incurred by the banks must be borne by the payer.Failure to settle the payment in time may be treated as a cancellation and below cancellation charges will be applied.Cancellations must be sent by e-mail or fax to our office.
- 91 days or more prior to the start of the service: Deposit will be forfeited - 90 to 46 days prior to the start of the service: 50% of total tour package price- 45 to the start of the service: 100% of total tour package price
Remark:Please take note that the above deposit, payment and cancellation terms are in general. Those general terms must be overruled by any more stricter or specific terms and conditions of the suppliers and also deposit, payment and cancellation terms must be changed as per the stricter or specific terms and conditions of the suppliers at the time of making the booking.
HEALTH AND MEDICAL REQUIREMENTSAll guests are required to report in writing to Paukan Cruises at the time their reservation is made:
1. Any physical or mental condition that may require medical or professional treatment or attention during the voyage
2. Any condition that may render the guest unfit for travel, or that may require special care or assistance
3. Any condition that may pose a risk or danger to the guest or anyone else onboard the ship
4. Any condition that may require oxygen for medical reasons
5. Any intention or need to use a wheelchair cart, other mobility device
By booking passage and by boarding the ship, the guest represents and warrants that he/she is physically and otherwise fit to travel, and that the guest will comply at all times with applicable rules and regulations of the ship and orders and instructions of the ship’s officers.
Paukan Cruises reserves the right without liability to require a guest to disembark and/or to refuse to board and transport a guest who, in the judgment of Paukan Cruises or the ship’s Captain, is unfit to travel or may require care beyond that which Paukan Cruises is reasonably able to provide.
Paukan Cruises strongly recommends that guests are able to navigate the stairs on-board without assistance. Should guests require assistance, they must travel with someone who is able to assist them both ashore and at Onboard.
Paukan Cruises is unable to offer special assistance. Please note that wheel-onand/or wheel-off access is not available at ports-of-call.
BAGGAGEYou may bring aboard the ship a reasonable amount of clothing and personal effects without charge. Baggage for Paukan Cruises guests or guests on our land extension programs must be handled in accordance with regulations of our ground operators. Baggage exceeding these limitations is subject to the charges as set forth by the individual operators. Airlines are strict with baggage limitations. Guests are encouraged to contact individual airlines for weight limitations.
All baggage must be securely packed, and properly and clearly labeled. Liquid, fragile, perishable and other articles not suitably packed are transported at your own risk. Paukan Cruises is not responsible for loss or damage to baggage or any other personal item during air travel or land extension programs. Baggage and personal belongings will be taken off the ship upon guest disembarkation. Under no circumstances will baggage be stored onboard without the owner of such baggage being on the vessel. Paukan Cruises is not responsible for baggage stored in shore side facilities.
Under no circumstances may dangerous items (including but not limited to: explosives, firearms, combustible or illegal substances) be taken aboard the ship. We recommend that you hand-carry travel documents (passport, visa, cruise tickets), medications and valuables. These items are the full responsibilityof the guest at all times. Paukan Cruises shall not be responsible for the loss of, or damage to, such personal items.
LOST PROPERTYPaukan Cruises may levy a charge for the return of personal items left onboard or lost and subsequently found.
TRAVEL DOCUMENTSAll travel documents (air and cruise tickets, passport and medical insurance information) are the guest’s responsibility. It is also the guest’s responsibility to obtain any necessary visas and public health documents for all applicable ports and to comply with all customs requirements. Without the requireddocuments, a guest may be denied boarding and accommodation by Paukan Cruises or the guest may be disembarked during the voyage and Paukan Cruises will not make a refund or be otherwise liable to any guest for such denial of boarding or disembarkation.
In the event that Paukan Cruises as a courtesy, provides information or advice as to necessary travel documents, visas and medical inoculations, guests are still obligated to verify such information with the appropriate government authorities and Paukan Cruises does not warrant or guarantee the accuracyof such information.
Security measures imposed by governments may change from time to time and each guest will be required to comply with them. As a courtesy, we will endeavour to provide each guest with notice of measures that may affect them, but complying with any such requirements is the sole responsibility of eachguest. Please consult your trave professional for advice on such requirements to avoid loss of boarding privileges.
TAXES, GOVERNMENT FEES/QU ASIGOVERNMENT FEES AND FUEL SUPPLEMENTSPaukan Cruises reserves the right to pass through to its guests (including fully paid and deposited guests) any taxes and government fees/quasi-government fees that relate specifically to a guest’s itinerary. “Taxes and Government fees/quasigovernment fees” include any and all fees, charges, surcharges, tolls and taxes imposed by governmental or quasigovernmental authorities including, but not limited to, customs fees, per person berth taxes or fees, embarkation and/or disembarkation fees at ports, airline transportation fees,dockage fees, and wharfage fees.
Paukan Cruises reserves the right to charge a per person fuel supplement in the event that the price of increases up to and including the day of embarkation. Paukan Cruises may collect any taxes, government fees/ quasigovernment fees and fuel supplement (the “Surcharges”) at the time of booking, prior to sailing or on board the vessel, even if the cruise fare has been paid in full. Surcharges will be invoiced accordingly.
All fares, and itineraries are subject to change without notice. Additional restrictions may apply. Paukan Cruises reserves the right to correct any errors or omissions.
This brochure may contain inadvertent technical or factual inaccuracies and typographical errors. Paukan Cruises reserves the right to correct errors and omissions at any time without prior notice, and to cancel any offered product, service, amenity, etc. in the event of any error or omission in the description,including pricing and availability.
IMPORTANT NOTICETerms and Conditions apply to all vessels under Paukan Cruises operation unless otherwise noted. Any and all information contained herein is in effect at the time of printing and is subject to change at any time.
Information contained in this brochure does not form part of any offer or contract. The transportation of guests and baggage on Paukan Cruises vessels is provided solely by Paukan Cruises and is governed by the terms and conditions printed on the Passage Contract. The Passage Contract will be includedwith your travel documents and contains complete and important information regarding cancellations, itineraries, Paukan Cruises’ liability, health and immigration requirements, and other relevant terms and conditions. The terms and conditions of the Passage Contract will apply to persons who have booked a cruise regardless of whether or not they haveembarked the vessel. Please read your Passage Contract carefully. To the extent that any of the information in the brochure conflicts with the terms of the Passage Contract, the terms and conditions contained in the Passage Contract shall control.
Itinerary arrival and departure times are always subject to change without notice. Paukan Cruises reserves the right to cancel, alter, advance, postpone or substitute any scheduled sailing or itinerary, substitute another vessel for the scheduled ship, or substitute or cancel scheduled ports of call, which, inits sole judgment and discretion, is justified for any reason, and to do so without liability for any loss whatsoever to guests as a result of said change(s). Additionally, Paukan Cruises reserves the right to cancel reservations and bookings in the event of a full-ship charter, whether or not a deposit or full payment has been received, and in such event, Paukan Cruises only liability will be to refund to the guest the amount it has received.
Paukan Cruises makes arrangements for transportation, other than cruise passage, only as a booking agent. Paukan Cruises’ responsibility does not extend beyond the vessel. In arranging for the transportation of guests to and from the ship, Paukan Cruises does so with independent contractors. Paukan Cruises is not responsible for incidents such as airline cancellations,reroutings or any disruption of scheduled services or accommodation, or lost luggage.
All schedules, fares, and terms and conditions listed in this brochure are effective as of August 2016 and supersede any schedules, prices, and terms and conditions previouslypublished.
All fares indicated in this brochure including land and hotel, are capacity controlled, subject to change at anytime without notice and do not guarantee availability. All are subject to change and/or cancellation without notice.
Travel documents will not be dispatched until full and final payment and passenger Contact Information has been received by Paukan Cruises and cleared. For purposes of this Agreement, Contact Information shall mean a passenger’s full name, passport number, address, telephone number (land and mobile), electronic mail address and emergency contactinformation and any other information as requested by Paukan Cruises. Paukan Cruises must be able to reach each passenger’s emergency contact at any time of day. Paukan Cruises must, therefore, be provided with all information to allow Paukan Cruises to do so (such information should include the name, address, electronic mail address (if available) and phone number (including a cell phone number if available) of a parent, guardian, spouse, domestic partner, or other person to contact in the event of an emergency. No passenger will be allowed to embark a Paukan Cruises vessel unless Paukan Cruises has received all information.
CRUISE TARIFF2016-2017 cruise fares cover certain shipboard services including: suite accommodations, onboard meals and entertainment, complimentary beverages aboard ship (including select Free-flow house wines for dinner, and locally produced spirits, soda, water, coffee and tea throughout thecruise)
All fares are quoted in US dollars, are per guest and based on double occupancy. Not included in your cruise tariff are: airfare, hotel accommodations, optional shore excursions, meals ashore, fuel surcharges, Laundry (except Mandalay Suite guests), purchases from the ship boutique or any item or service of a personal nature such as medical care, massages,spa treatments, Champagne, premium wine and spirit selections are not included in your fare and may not be available at all times.
TRAVEL PROFESSIONALSTravel agents are considered to be the agent of Passenger and not of Carrier. Carrier is not liable for any representation, act or omission of Passenger’s travel agent. Passenger’s cruise fare is not considered paid until Carrier receives full payment, and the amount thereof is subject to change at any time prior to Carrier’s receipt of payment. Passenger shall at all times remainliable to Carrier for the price of passage. Carrier reserves the right to refuse embarkation if all charges and surcharges have not been paid in advance of departure.
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