2014 Education Guide Book

2014 Education Guide Book

WebFOCUS iWay Software Omni

2education.informationbuilders.com • (800) 969-INFO

Welcome

Information Builders’ Customer Education team continues to enhance and improve its education offerings to support our growing family of business intelligence, integration, and data integrity products. We provide a variety of learning options that ensure our valued customers will have success using our technology.

■■ Our approach blends traditional classroom instruction with a variety of tools and technologies that bring learning to you no matter where you are

■■ We incorporate a breadth of content and hands-on activities for better understanding and use of our products

■■ We develop solutions that are flexible, agile, strategic, and current

■■ We work with your organization to develop and implement learning plans specific to your implementation, product usage, and requirements

To get started on your path to learning, you can browse this catalog or visit our website at education.informationbuilders.com. There you can register for classes that suit your needs or select from a variety of options, including self-study and eLearning. With the emergence of WebFOCUS 8 and App Studio, we will be expanding our learning offerings throughout 2014, so I encourage you to visit the website.

We are committed to helping you achieve success. For additional personalized assistance, please call any of our local branch offices and ask for your assigned Education Account Manager.

Thank you,

Andrew J. Nivison Vice President, Customer Education Information Builders

Our mission is to enable our customers’ long-term success and confidence with Information Builders technology through practical,

engaging, and diverse learning programs and opportunities.


Great Reasons to Invest in Education . . . . . . . . . . . . . . 4

Self-Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Personalize Your Learning . . . . . . . . . . . . . . . . . . . . . . . . 7

Discount Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Keep In Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

WebFOCUS: Learning Roadmap by User Role . . . . . 10

iWay: Learning Roadmap by User Role. . . . . . . . . . . . 12

Course Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

WebFOCUS Business Intelligence

WebFOCUS Bootcamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Reporting

For WebFOCUS 7.x

Building Reports with Report Painter (Part 1) . . . . . . . . . .15

Building Reports with Report Painter (Part 2) . . . . . . . . . .16

Building Reports Using InfoAssist (For Developers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

WebFOCUS Reporting for Business Analysts Using InfoAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Reporting Concepts for Relational Databases . . . . . . . . .19

For WebFOCUS 8.0

Report Painter – Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Report Painter – Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

InfoAssist Basic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

InfoAssist Essentials – Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . . 23

InfoAssist Essentials – Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . . .24

InfoAssist Essentials – Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Reporting Techniques for Relational Databases . . . . . . 26

Managed Reporting

For WebFOCUS 7.x

Managed Reporting Content Development Using Report Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Managed Reporting Content Development Using InfoAssist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Visualization

For WebFOCUS 7.x

Designing a User Interface for a Web Application With the HTML Composer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Building a WebFOCUS Dashboard. . . . . . . . . . . . . . . . . . . . 30

Developing Composite Reports. . . . . . . . . . . . . . . . . . . . . . .31

For WebFOCUS 8.0

Building a BI Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Charting Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Administration

For WebFOCUS 7.x

Creating Metadata for Data Sources . . . . . . . . . . . . . . . . . . 34

Managed Reporting Administration. . . . . . . . . . . . . . . . . . 35

WebFOCUS Application Administration . . . . . . . . . . . . . . 36

Data Adapter Server Administration. . . . . . . . . . . . . . . . . . .37

Working with ReportCaster . . . . . . . . . . . . . . . . . . . . . . . . . . 38

For WebFOCUS 8.0

Metadata Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Security Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Application Management Essentials . . . . . . . . . . . . . . . . . .41

Server Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

ReportCaster Scheduling and Distribution . . . . . . . . . . . .43

Advanced Topics

For WebFOCUS 7.x

Controlling the Execution of Application Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Integration Techniques for Microsoft Office . . . . . . . . . . 45

Creating Financial Reports with the Financial Painter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Advanced WebFOCUS Application Techniques. . . . . . . .47

For WebFOCUS 8.0

Performance Management Framework Workshop (PMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

FOCUS Language

Reporting

Basic Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Intermediate Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Advanced Reporting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Advanced Topics

Dialogue Manager – Screen Control, Menu Management, and Passing Variables . . . . . . . . . . . . . . . . . 52

MATCH FILE Reporting Concepts. . . . . . . . . . . . . . . . . . . . . 53

Developing and Deploying WebFOCUS Maintain Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

iWay Integration and Data Integrity

Migration/Cleansing

DataMigrator Essentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

iWay Service Manager Essentials . . . . . . . . . . . . . . . . . . . . . 56

iWay Data Quality Suite Essentials . . . . . . . . . . . . . . . . . . . . 57

iWay Master Data Suite Essentials . . . . . . . . . . . . . . . . . . . . 58

Advanced Topics

iWay Transformer Advanced Techniques . . . . . . . . . . . . . .59

Other Resources

Special Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Focal Point and User Forums . . . . . . . . . . . . . . . . . . . . . 61

Registration Information. . . . . . . . . . . . . . . . . . . . . . . . . 62

Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Worldwide Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Table of Contents


Great Reasons to Invest in Education

Whether you develop reports, build applications, or administer your company’s business intelligence (BI) systems, getting the right education will fast-track your success. Information Builders’ learning options are designed to help you make the most of your WebFOCUS and iWay applications.

Not only do we offer classes at our local branch offices, but we can also bring the classroom to you. Our experienced instructors deliver high-quality courses and real-world experience online, or on-site at your company. We can accelerate your learning curve even more by providing customized training using your data and workstations.

Our Education Account Managers are ready to talk to you about your business objectives and tailor a curriculum that complements your software investment.

Instructor-Led Training Information Builders offers a variety of instructor-led training options:

■■ Traditional Classroom – Participate in a regularly scheduled class at one of our training locations, or onsite at your company’s offices

■■ Instructor-Led Online (ILO) – Attend the same WebFOCUS or iWay courses in a virtual classroom from the comfort of your office or home. ILO combines lecture, presentation, and hands-on exercises in a virtual environment designed specifically for your course

■■ Instructor-Led Webinars – For students interested in continuing their WebFOCUS or iWay learning and appreciate interacting with a live instructor who can respond to questions. Webinars range from two to three hours of lecture, demonstration, and Q&A. Upcoming topics include: WebFOCUS 8 New Features Series: BI Portal, Reporting, and Charting; Organizing Content and Security; Migration Considerations and Planning; and various intermediate to advanced topics. A full list of topics can be viewed on our website

■■ Instructor On Call – For students who have attended WebFOCUS or iWay classes and would like additional help understanding functionality or implementing a technique learned in class. Offered in one-hour increments, you can schedule a session for either Monday or Friday and participate via an online webcast


Self-Study

Information Builders’ Self Study program offers unique solutions that complement our instructor-led training (ILT). You can select from several delivery methods:

Self-Study CoursesIn response to requests from our customers and partners, we will be introducing several Self-Study Courses during 2014 based on our popular, introductory-level ILT courses. The Self-Study Course consists of a well-designed student guide and hosted lab time for hands-on examples and exercises. The content of the Self-Study Course is equivalent to the comparable ILT course. You will be able to complete the course at your own pace over a 30-day period that begins when you start the course.

We will be offering the following Self-Study Courses:

■■ Report Painter 1 for WebFOCUS 8 Developer Studio

■■ Reporting Essentials – Part 1 – for WebFOCUS 8 App Studio

■■ Metadata Essentials

■■ iWay Service Manager Essentials

Extended Self Study for Instructor-Led CoursesWould you like to continue practicing and learning after completing one of our instructor-led courses? We are introducing Extended Self Study, where you can access the hosted lab environment that you worked with during class from your office. We will be offering Extended Self Study for:

■■ Public Classes – An additional 20 hours of lab time that you can use over a 30-day period from the date you purchase

■■ Private classes – Immediately following your private class, you can access the exact lab environment that contains your class work for a specific number of days

Please visit education.informationbuilders.com for details and availability.


Self-Study continued

Self-Paced Training We offer a variety of self-paced training options, including:

■■ Interactive Self-Paced Training – Provides full content and hands-on instruction. Topics include:

■■ WebFOCUS eLearning Package (Quick Start) [for WebFOCUS 7.x]

■■ Building Reports with WebFOCUS Developer Studio (Report Painter) [for WebFOCUS 7.x]

■■ DB2 WebQuery for IBM i

■■ eGuides – Need to acquire skills rapidly? Manage your own education by browsing the online eGuide version of the Student Guide used in the instructor-led training course. Available via subscription for select courses and 90 hours of use

■■ New! InfoAssist Basic – This new self-paced training module is designed for WebFOCUS 7.x Report Assist or Graph Assist users migrating to WebFOCUS 8.x, and is available as an iPad course or eGuide. You can download the IB University app from the Apple store and access the free InfoAssist Basic Course, or access the eGuide via our website. Free!

■■ New! WebFOCUS Overview – This one-hour video presentation is an introduction to WebFOCUS technology, and is a prerequisite for new students attending their first WebFOCUS course. Free!


Personalize Your Learning

Structured MentoringWe can provide on-site mentoring services to assist students, reinforce concepts, and provide focused guidance as they begin to use WebFOCUS. Scheduled in full-day increments for up to four participants, a structured mentoring day can be arranged in one of the following ways:

■■ Applying classroom topics and techniques in your WebFOCUS environment – Typically following an on-site training class, our instructor will remain on-site as the mentor/subject knowledge expert to assist and coach students. Topics generally will be limited to those taught in the preceding class

■■ Outline of topics – Schedule an instructor to come on-site to mentor students on a predefined set of specific WebFOCUS topics. To maximize the effectiveness of this mentoring, a data subject matter expert from your company should be in attendance

Training Customization Information Builders’ training customization offers a cost-effective solution that facilitates the transition from the classroom to the workplace. Our training experts adapt Information Builders’ course material to your unique goals, data, and work environment. Customized hands-on exercises teach participants how to access and work with their own data, resulting in empowered and productive users and a greater return on your training dollar.

Our training customization delivers a valuable alternative to your own in-house training development at a fraction of the time and cost. Our course developers have the expertise and experience to meet your tight training deadlines and budgets, relieve your overburdened staff, and satisfy your employees’ needs for customized training.

To find out more about Structured Mentoring or Training Customization, contact your Education Development Manager, or call (800) 969-4636.


Discount Packages

Education Packages (EDPACK)Information Builders’ popular EDPACK Program allows you to achieve increased savings on all training offerings with a volume purchase for your organization. By purchasing an EDPACK, you receive one invoice. EDPACKs are prepaid packages and must be used within 12 months. No other discounts apply. A Customer Education representative is always available to help you schedule classes at your site or at any Information Builders branch location. For details, please contact your Education Development Manager, or call (800) 969-4636.

Become CertifiedWhether you are seeking to certify your staff to maximize productivity or you are an individual working in today’s highly competitive business intelligence (BI) industry, an Information Builders certification will enhance proficiency and provide industry-wide recognition for skills and knowledge.

Becoming WebFOCUS-Certified recognizes your ability to succeed with your systems, applications, and reports, ultimately leading to the overall success of your enterprise. Whether you strive to step up in the ranks of your IT group or increase your value in the global market, being WebFOCUS-Certified is a key investment in your career.

For the latest information on certification, please visit education.informationbuilders.com.


Keep In Touch

Training Intelligence on the WebYou can find the most up-to-date listings of all Information Builders’ course offerings, class dates and locations, and new courses being offered. Visit us at education.informationbuilders.com, and you’ll find it’s worth the trip.

Contact Us by E-mailOur direct e-mail address – [email protected] – is the best way to keep in contact with Information Builders training. We believe that your education shouldn’t have to end after a class, so we’ve set up this e-mail address to help you continue the learning process.

With [email protected] you can:

■■ Request additional course information

■■ Submit comments or suggestions on courses you have taken

■■ Find out more about our eLearning Training

■■ Request training on specialized subjects not currently covered

■■ Stay informed about the latest training offerings and promotions

Take advantage of the fastest way to communicate with Information Builders’ Customer Education – [email protected].


Use this learning roadmap to identify the courses we recommend, based on your WebFOCUS product version currently in use and your user role. Essential courses are identified as “Core”, with suggested courses identified as “Supplemental.” If you need assistance determining the best combination of courses for you, please contact your Education Development Manager.

Administers and man-ages the WebFOCUS Reporting Server, including installation, configuration, system monitoring, and troubleshooting; May be responsible for security integration and creation of data connections.

Creates metadata and develops appropriate security policies to manage access to application content; For Managed Reporting, works with the application developer in setting up domains; Uses WebFOCUS Developer Studio and WebFOCUS Security Center.

Creates Info Apps, self-service web applications, and Portal infrastructures; Creates reporting objects for business analysts who use BI Portal; Collaborates with the report developer to schedule reports; Uses either WebFOCUS Developer Studio or InfoAssist.

Develops reports and content for the user community; May use FOCUS Language, based on reporting requirements; Uses WebFOCUS Developer Studio, WebFOCUS Report Developer, or InfoAssist.

Accesses pre-defined reports and graphs in a portal; Can build unique ad hoc queries, schedule report execution, and define report output against previously defined reporting objects, files, and data warehouses; Uses InfoAssist.

WebFOCUS: Learning Roadmap by User Role

WebFOCUS Existing 7.x Client

Core Supplemental

Data Adapter Server Administration 2 days Managed Reporting Administration 1 daySystem Administrator

WebFOCUS Application Administration 1 day

Managed Reporting Administration 2 days

Creating Metadata for Data Sources 1 day

Building Reports with Report Painter (Part 1) 2 days


Data Adapter Server Administration 2 days

Application Administrator




Reporting Concepts for Relational Databases 2 days

Designing a User Interface for a Web Application 2 days with the HTML Composer

Building a WebFOCUS Dashboard 1 day

Developing Composite Reports 1 day

WebFOCUS Application Administration 1 day

Working with ReportCaster 1 day

Building Reports Using InfoAssist 2 days

Managed Reporting Content Development 1 day Using InfoAssist

Application Developer



Building Reports Using InfoAssist 2 days

Managed Reporting Content Development 1 day Using InfoAssist

Reporting Concepts for Relational Databases 2 days


Report Developer

WebFOCUS Reporting for the Business Analyst 1 day Using InfoAssist

Business Analyst

System Administrator



Report Developer

Business Analyst

WebFOCUS User Roles


WebFOCUS: Learning Roadmap by User Role continued

WebFOCUS Migrating 7.x Client

Core Supplemental New WebFOCUS Users

Security Administration 1 daySystem Administrator

Security Administration 1 day WebFOCUS Bootcamp 5 daysApplication Administrator

ReportCaster Scheduling and 1 day Distribution

Building a BI Portal 1 day

WebFOCUS Bootcamp 5 daysApplication Developer

InfoAssist Essentials – Part 1 1 day



WebFOCUS Bootcamp 5 daysReport Developer

WebFOCUS New 8.0 Client

Core Supplemental Optional

Server Administration 2 days Security Administration 1 daySystem Administrator

WebFOCUS Bootcamp 5 days

Application Management 1 day Essentials

Security Administration 1 day

Metadata Essentials 1 day

Report Painter – Part 2 2 days

Server Administration 2 days



Building a BI Portal 1 day


Metadata Essentials 1 day

Reporting Techniques for 2 days Relational Databases

Application Management 1 day Essentials

ReportCaster Scheduling and 1 day Distribution




Charting Essentials 1 day








Reporting Techniques for 2 days Relational Databases

Metadata Essentials 1 dayReport Developer



InfoAssist Essentials – Part 2 1 day Building a BI Portal 1 dayBusiness Analyst

education.informationbuilders.com • (800) 969-INFO 12

iWay: Learning Roadmap by User Role

Defines the master data logical model, rules, and governance of all data being integrated into the model. This role defines the source systems and integration flows, working closely with the integration specialist and data steward.

Plans, coordinates, and oversees the integration of software programs and applications within the organization’s information systems. Implements business rules for the integration process flows in Service Manager/DataMigrator and the cleansing rules for the data quality processes in Data Quality Suite.

Ensures data consistency and integrity throughout the company’s databases. Performs profiliing analyses and defines the cleansing rules to be implemented by Data Quality Studio. Defines the match/merge and data unification processes using Master Data Suite.

Data Architect

Integration Specialist

Data Steward

iWay User Roles

Core Optional

iWay Service Manager Essentials 2 days

iWay Data Quality Suite Essentials 2 days

iWay Master Data Suite Essentials 2 days

iWay DataMigrator Essentials 2 daysData Architect

iWay Service Manager Essentials 2 days iWay DataMigrator Essentials 2 days

iWay Data Quality Suite Essentials 2 days

iWay Master Data Suite Essentials 2 days

Integration Specialist

iWay Data Quality Suite Essentials 2 days iWay Master Data Suite Essentials 2 daysData Steward


Course Descriptions


WebFOCUS Business Intelligence

5 Days

CEUs: 3.0

Course 500 v8.0.01

WebFOCUS Bootcamp

The WebFOCUS Bootcamp course provides you with an introductory hands-on training experience of building and deploying a complete WebFOCUS application with portals. During this course, you assume different roles as you learn the features and capabilities of WebFOCUS components. You act as the WebFOCUS 8 development team for a fictional company, and develop application and BI Portal pages according to the business requirements and BI needs of the company’s management team.

WebFOCUS Bootcamp is a combination of instructor lecture, demonstration, instructor-led walkthroughs, and hands-on exercises. At the beginning of this course, you are introduced to the business scenario and review a completed WebFOCUS reporting application. This will be your model set of reports, objects, and BI portal pages. In each lesson of the course, you will be sequentially building your own set of reports and objects which you assemble into BI portal pages.

You will learn how to:

■■ Create a WebFOCUS environment and connect to data sources

■■ Extract, translate, and load source data into WebFOCUS

■■ Create WebFOCUS procedures, reports, charts, and graphs

■■ Use various data management and reporting techniques to enhance reports

■■ Schedule and distribute reports

■■ Use self-service reporting functions to modify reporting objects

■■ Create Active Technology dashboards and BI Portal pages

■■ Deploy the BI Portal pages for web-based or mobile access

After you complete the course, you are provided with 20 hours of access to your WebFOCUS application for self-study and use back at your office. This allows you to continue practicing and reinforcing techniques learned in class.

Who Should Take This CourseNew application administrators, application developers, and advanced report developers as their introductory hands-on training for the WebFOCUS 8 product suite.

PrerequisitesGeneral understanding of business intelligence tools and capabilities. Application administrators participating in this class should have a solid understanding of the application data sources and structures from which they will be extracting data for WebFOCUS.

TuitionIn U.S. Dollars In Canadian Dollars Public Class: $5,850 per student Public Class: $5,850 per student

ScheduleFor course dates, please visit education.informationbuilders.com. To schedule at your company site please contact your local Information Builders Education Development Manager.

Next Recommended CoursesVisit the WebFOCUS Training Roadmap on pages 10-11 to determine your next recommended courses.


WebFOCUS Business Intelligence | Reporting For WebFOCUS 7.x

2 Days

CEUs: 1.2

Course 351

Building Reports with Report Painter (Part 1)

What does it take to create all the reports you need for your WebFOCUS application? For this course, you will learn how to use an integrated development environment optimized for building and testing web reporting applications. You will use WebFOCUS to produce reports and graphs destined for deployment as a web application.


■■ Navigate and understand the different components of WebFOCUS Developer Studio

■■ Create reports using the Report Painter tool:

■■ Add structure to reports through sorting and display techniques

■■ Format your report headers, footers, and column headings

■■ Employ efficient data selection techniques

■■ Create sophisticated virtual columns

■■ Join multiple tables as needed

■■ Limit report contents with static or parameterized selection criteria

■■ Highlight data with conditional styling

■■ Establish drill-downs between summary and detail reports

■■ Display report output in Excel or PDF format

Who Should Take This CourseApplication developers and report developers using WebFOCUS Developer Studio or WebFOCUS Report Developer to create reports and graphs.

PrerequisitesKnowledge of BI reporting concepts and operational data sources.






2 Days

CEUs: 1.2

Course 354

Building Reports with Report Painter (Part 2)

How can you produce highly complex reports, and run them more efficiently in your business environment? With this course, you’ll learn techniques for thinking critically about a business reporting need and translat-ing it to a very productive WebFOCUS request. You will also be able to look at existing reports and eliminate needless processes.


■■ Decide what tools to use

■■ Manage report output through Hold files

■■ Control the destination of an extract file

■■ Control the order of data displayed

■■ Rank and group data automatically

■■ Sort aggregated data

■■ Use complex screening techniques

■■ Calculate using subtotal values

■■ Generate summary information

■■ Add flexibility to your report request

■■ Call a procedure from another procedure

■■ Work efficiently with reports on presorted data

■■ Select efficient join techniques

■■ Merge data using the Match Wizard

■■ Add visual impact to reports


■■ Visually display complex data

Who Should Take This CourseApplication developers and report developers working with WebFOCUS Developer Studio or WebFOCUS Report Developer who want to increase their knowledge of the Report Painter tool.

PrerequisiteBuilding Reports with Report Painter (Part 1).






Building Reports Using InfoAssist (For Developers)

2 Days

CEUs: 1.2

Course 364

Need to transform enterprise data into compelling reports without the intervention of technical staff? WebFOCUS InfoAssist provides business users with the most advanced – yet simple to use – ad hoc reporting capabilities available in a BI tool. This course explores how to create personal reports and graphs with InfoAssist in a WebFOCUS Managed Reporting environment.


■■ Access Managed Reporting through the Business Intelligence Dashboard and understand its significant components

■■ Create sophisticated reports and graphs with InfoAssist using existing reporting objects and selective data access with custom reports


■■ Customize your report headers, footers, and column headings


■■ Create sophisticated virtual fields


■■ Limit report contents with parameterized selection

Who Should Take This CourseReport Developers who use InfoAssist and want to build a solid foundation in WebFOCUS reporting concepts and techniques.

PrerequisitesNone.






1 Day

CEUs: 0.6

Course 301IA

WebFOCUS Reporting for Business Analysts Using InfoAssist

What is the secret to your success as a business analyst? With WebFOCUS Managed Reporting, you will be able to access your company’s data and execute a variety of pre-defined standard reports. Furthermore, you will be able to develop your own sophisticated ad hoc reports.


■■ Access Managed Reporting through the Business Intelligence Dashboard and understand its significant components

■■ Execute a variety of standard reports and graphs that demonstrate WebFOCUS features, such as drill-downs and on-demand paging

■■ Submit, review, and save output of standard reports executed in deferred receipt mode

■■ Use the InfoAssist tool to build sophisticated ad hoc reports based on reporting objects

■■ Customize your ad hoc reports with headers and footers, fonts, and color

■■ Highlight information in your ad hoc reports through the use of conditional styling

■■ Turn your ad hoc report data into business intelligence by adding virtual fields

■■ Select the right data for your analysis with filters, or build your own selection statements

■■ Select your ad hoc report display format as HTML, Excel, and Adobe Acrobat

■■ Share your work with other Managed Reporting users

■■ Use the OLAP tool to “slice and dice” report data for additional analysis

Who Should Take This CourseBusiness analysts who will be using InfoAssist to create ad hoc reports in their Managed Reporting environment.

PrerequisitesNone.

TuitionIn U.S. Dollars In Canadian Dollars Public Class: $650 per student Public Class: $650 per student




For WebFOCUS 7.x WebFOCUS Business Intelligence | Reporting

Reporting Concepts for Relational Databases 2 Days

CEUs: 1.2

Course 402

How can you optimize reporting from your relational database management systems (RDBMS), and maintain the accuracy and integrity of the reports? This course enables you to analyze your reporting results from the RDBMS, determine where any potential performance gains can be found, and make any necessary adjustments to speed the process from raw data to finished report.


■■ Describe the process of adapter optimization

■■ Recognize potential report inefficiencies

■■ Analyze database metadata and know what attributes affect reporting efficiency

■■ Explore syntax that relates to the RDBMS

■■ Determine where optimization commands can be best utilized

■■ Enable RDBMS optimization for all reports

■■ Write efficient code with hands-on techniques that work with your RDBMS

■■ Save time in your report request processing

■■ Improve reporting system performance from your RDBMS

Who Should Take This CourseApplication developers and report developers who use WebFOCUS, iWay Data Adapter Server, or FOCUS to report from relational databases.

PrerequisitesBuilding Reports with Report Painter (Part 1) and/or Basic Reporting, an understanding of SQL syntax, and at least one month of extensive experience creating reports.





WebFOCUS Business Intelligence | Reporting For WebFOCUS 8.0

2 Days

CEUs: 1.2

Course 351 v8.0.01

Report Painter – Part 1

What does it take to create all the reports you need for your WebFOCUS application? For this course, you will learn how to use an integrated development environment optimized for building and testing web reporting applications. You will use WebFOCUS to produce reports and graphs destined for deployment as a web application.


■■ Navigate and understand the different components of WebFOCUS Developer Studio

■■ Create reports using the Report Painter tool:


■■ Format your report headers, footers, and column headings


■■ Create sophisticated virtual columns


■■ Limit report contents with static or parameterized selection criteria


■■ Establish drill-downs between summary and detail reports

■■ Display report output in Excel or PDF format

Who Should Take This CourseApplication developers and report developers using WebFOCUS Developer Studio or WebFOCUS Report Developer to create reports and graphs.

PrerequisitesKnowledge of BI reporting concepts and operational data sources. Developers who complete WebFOCUS Bootcamp do not need to take this course and can proceed to Report Painter – Part 2.






2 Days

CEUs: 1.2

Course 354 v8.0.01

Report Painter – Part 2

How can you produce highly complex reports, and run them more efficiently in your business environment? With this course, you’ll learn techniques for thinking critically about a business reporting need and translat-ing it to a very productive WebFOCUS request. You will also be able to look at existing reports and eliminate needless processes.


■■ Decide what tools to use

■■ Manage report output through Hold files

■■ Control the destination of an extract file


■■ Rank and group data automatically



■■ Calculate using subtotal values



■■ Call a procedure from another procedure

■■ Work efficiently with reports on presorted data

■■ Select efficient join techniques

■■ Merge data using the Match Wizard

■■ Add visual impact to reports


■■ Visually display complex data

Who Should Take This CourseApplication developers and report developers working with WebFOCUS Developer Studio or WebFOCUS Report Developer who want to increase their knowledge of the WebFOCUS reporting tools.

PrerequisitesReport Painter Part 1 or WebFOCUS Bootcamp.





For WebFOCUS 8.0WebFOCUS Business Intelligence | Reporting

InfoAssist Basic Self-Paced

Course 321

Customers who migrate from WebFOCUS 7.x to WebFOCUS 8.x will no longer have access to the Report Assistant, Graph Assistant, or Advanced Graph Assistant tools – they have been replaced with InfoAssist. For migrating customers, InfoAssist Basic – a subset of the fully functional InfoAssist – will be made available at no charge. This course will get you up to speed on the new tool at your own pace and is available only on the iPad through the IB University app, or via an eGuide (HTML) on the Information Builders Customer Education website.


■■ Create simple reports using the InfoAssist Basic interface

■■ Filter data for reports using both predefined filters and by creating your own filters

■■ Create numeric and alphanumeric virtual fields

■■ Apply numeric operations such as ranking, subtotaling, and averaging

■■ Apply user interactivity to reports such as drill down and parameterized selection

■■ Combine multiple data sources into a single logical structure

■■ Create output in popular formats such as Excel and PDF

■■ Produce a simple bar chart

Who Should Take This CourseCustomers who use Report Assistant, Graph Assistant, or Advanced Graph Assistant and are migrating to WebFOCUS 8.x.

PrerequisitesNone.



Next Recommended CoursesInfoAssist Essentials – Part 2 and InfoAssist Essentials – Part 3.



1 Day

CEUs: 0.6

Course 365

InfoAssist Essentials – Part 1

This introductory course will prepare business users for using InfoAssist. They will learn not only the naviga-tion of the tool, but also what types of reports are available for application content and how to create content that uses basic data selection, virtual fields, drill-down features, and variables. Users will also learn the role of Reporting Objects and how creating content from the native metadata is different.


■■ Navigate through the InfoAssist interface and options

■■ Explore the different types of reports that are available for development using InfoAssist

■■ Create your own private content

■■ Create content that uses basic data selection techniques

■■ Use virtual fields in the reporting content you create

■■ Create content that uses different forms of variables

■■ Effectively create drill-down style content

■■ Work with Reporting Objects and understand how using metadata differs in reporting

Who Should Take This CourseBusiness analysts or general business users who create their own reports from pre-defined templates or simple reports using metadata.

PrerequisitesNone.


ScheduleThis course is paired with InfoAssist Essentials – Part 2 and is offered as a two-day training class at Information Builders’ public classrooms. This course is also offered as a one-day course for private events at our clients’ locations. For course dates, visit education.informationbuilders.com. To schedule at your company site please contact your local Information Builders Education Development Manager.




1 Day

CEUs: 0.6

Course 366

InfoAssist Essentials – Part 2

The second course in the InfoAssist Essentials series teaches the InfoAssist power user important skills in creating application content. Building on what they learned in Part 1, users will delve into more complex data selection techniques, virtual column constructs, and additional report techniques for more sophisticated report layouts.


■■ Develop advanced data selection techniques

■■ Use virtual column constructs

■■ Develop reporting techniques for complex report layouts, including section totals and headings

■■ Create accurate and effective charts

■■ Create content using multiple data sources

■■ Create documents and Active Technology dashboards

■■ Create different types of reports including PDF, Excel, Accordion, and Table of Contents

Who Should Take This CourseReport developers or application developers who will be using InfoAssist to create more complex reports, different format types, and Active Technology charts.

PrerequisitesInfoAssist Essentials – Part 1.


ScheduleThis course is paired with InfoAssist Essentials – Part 1 and is offered as a two-day training class at Information Builders’ public classrooms. For course dates, visit education.informationbuilders.com. To schedule at your company site please contact your local Information Builders Education Development Manager.




InfoAssist Essentials – Part 3 1 Day

CEUs: 0.6

Course 367

The third course in the InfoAssist Essentials series is directed specifically toward application and report developers who will be actively involved with the most sophisticated content development using InfoAssist. In addition to the more complex features and techniques, participants will also learn and explore functionality that will round out their knowledge of InfoAssist and developing effective application content.


■■ Create effective Reporting Objects for use by other InfoAssist users

■■ Create and use a Hold file within the InfoAssist tool

■■ Develop and use InfoMini applications

■■ Explore the details of metadata and how elements can affect reporting

■■ Explore administrative functions that will impact the InfoAssist user community

■■ Maximize efficiencies in reporting against relational tables

Who Should Take This CourseApplication developers and report developers who will be supporting or mentoring their InfoAssist user community as well as creating the most complex application content.

PrerequisitesInfoAssist Essentials – Part 1 and 2.


ScheduleThis course is paired with InfoAssist Essentials – Part 1 and Part 2, and is offered as a one-day training class at Information Builders’ public classrooms. For course dates, please visit education.informationbuilders.com. To schedule at your company site please contact your local Information Builders Education Development Manager.




2 Days

CEUs: 1.2

Course 402 v8.0.01

Reporting Techniques for Relational Databases

How can you optimize reporting from your relational database management systems (RDBMSs), and main-tain the accuracy and integrity of the reports? This course enables you to analyze your reporting results from the RDBMS, determine where any potential performance gains can be found, and make any necessary adjustments to speed the process from raw data to finished report.


■■ Describe the process of adapter optimization

■■ Recognize potential report inefficiencies

■■ Analyze database metadata and know what attributes affect reporting efficiency

■■ Explore syntax that relates to the RDBMS

■■ Determine where optimization commands can be best utilized

■■ Enable RDBMS optimization for all reports

■■ Write efficient code with hands-on techniques that work with your RDBMS

■■ Save time in your report request processing

■■ Improve reporting system performance from your RDBMS

Who Should Take This CourseApplication developers and report developers who use WebFOCUS, iWay Data Adapter Server, or FOCUS to report from relational databases.

PrerequisitesReport Painter – Part 1 and/or Basic Reporting, an understanding of SQL syntax, and at least one month of extensive experience creating reports.





WebFOCUS Business Intelligence | Managed Reporting For WebFOCUS 7.x

1 Day

CEUs: 0.6

Course 360RA

Managed Reporting Content Development Using Report Assistant

How do you create the reports and other content required by users of a Managed Reporting environment? This course will teach you how to manage domains that limit access to certain data, create standard reports that users execute, and define reporting objects from which users can create their own reports and graphs.


■■ Create standard reports using report assistant

■■ Create reporting objects

■■ Build report and graph templates

■■ Publish reports

Who Should Take This CourseReport developers who are responsible for creating reports using Report Assistant in a Managed Reporting environment.

PrerequisitesNone.





WebFOCUS Business Intelligence | Managed Reporting For WebFOCUS 7.x

Managed Reporting Content Development Using InfoAssist

1 Day

CEUs: 0.6

Course 360IA

How do you create the reports and other content required by users of a Managed Reporting Environment? This course will teach you how to manage domains that limit access to certain data, create standard reports that users execute, and define reporting objects from which users can create their own reports and graphs.


■■ Build standard reports with InfoAssist

■■ Create reporting objects

■■ Build and graph templates

■■ Publish reports

■■ Work with data servers

■■ Implement change management

Who Should Take This CourseDevelopers who will be creating reports with InfoAssist for use in a Managed Reporting environment.

PrerequisitesNone.





WebFOCUS Business Intelligence | Visualization For WebFOCUS 7.x

2 Days

CEUs: 1.2

Course 356

Designing a User Interface for a Web Application With the HTML Composer

How can you make your WebFOCUS reports and graphs available in a web application? This course will show you how to build a cohesive, efficient, professional user interface for your reporting application. Using Developer Studio’s HTML Composer tool, you will build a web application and discuss how it can be deployed in several different environments.


■■ Graphically build a user interface for your web application using components such as tabs, images, reports, graphs, frames, lines, text, and others

■■ Incorporate WebFOCUS parameterized procedures and form controls, including list boxes, drop-down lists, calendars, sliders, radio buttons, and check boxes

■■ Create Active pages where components interact with each other and their controls to efficiently analyze business situations

■■ Fully test your application and all its components

■■ Discuss different deployment scenarios and their considerations

Who Should Take This CourseApplication developers who will be creating web-based reporting applications using WebFOCUS Developer Studio for deployment over a corporate intranet site or the Internet.

PrerequisitesBuilding Reports with Report Painter (Part 1) and Building Reports with Report Painter (Part 2).






1 Day

CEUs: 0.6

Course 362

Building a WebFOCUS Dashboard

How can you quickly and easily create a customized interface for WebFOCUS Managed Reporting? With WebFOCUS Business Intelligence Dashboard, you will learn how to animate a Managed Reporting repository with portal-like functionality for your reporting applications on the web.


■■ Create a customized interface for public and group views using the tools of the Dashboard View Builder

■■ Customize the look of a dashboard by selecting from a variety of convenient templates, as well as choosing background colors, wallpaper, links, and a company logo

■■ Personalize dashboard content by creating role trees, managing content blocks, and manipulating the composition of the web page layout

■■ Explore advanced customization techniques beyond the View Builder

Who Should Take This CourseApplication developers who want to design and create WebFOCUS BI Dashboards.

PrerequisiteKnowledge of Managed Reporting Administration is helpful but not required.






Developing Composite Reports 1 Day

CEUs: 0.6

Course 358

Do you want to design and build sophisticated reports that your company will use every day? How about reports that will capture key performance indicator status or show current business scenarios in a variety of graphical and tabular formats all on one page? This course will show you how.


■■ Lay out composite reports that involve graphical and tabular components

■■ Provide both browser and true printer-ready versions

■■ Build HTML launch pages for parameter driven reporting

■■ Build web pages that invoke dynamic dependent controls without additional coding

■■ Enable reports to launch multiple drill-down reports from a single link

Who Should Take This CourseApplication developers who want to design and build compound reports that will maximize information display and efficiency.

PrerequisitesBuilding Reports with Report Painter (Part 1) and Building Reports with Report Painter (Part 2).





For WebFOCUS 8.0WebFOCUS Business Intelligence | Visualization

1 Day

CEUs: 0.6

Course 363

Building a BI Portal

How can you quickly and easily create a customized interface for WebFOCUS Managed Reporting content? How do you secure it and limit access to specific content? How can you create global filtering ability for an entire portal page of content? How can you create a professional-looking portal using styling elements? This course will answer all these questions and teach you how to create a comprehensive, modern portal for groups and users in your organization.


■■ Navigate and understand the different components of the BI Portal interface and the Portal Designer

■■ Create a simple multi-tabbed portal

■■ Add content to an existing portal created using an Enterprise template

■■ Create a new portal completely from scratch

■■ Use the Portal Designer properties

■■ Use the Developer Studio Composer tool to create filtering for a portal page

■■ Secure a single portal using the WebFOCUS security model

■■ Secure a multi-page portal using the WebFOCUS security model

■■ Style the portal and its components

Who Should Take This CourseWebFOCUS developers responsible for creating, styling, and securing user interfaces to enterprise WebFOCUS content.

PrerequisitesNone.





WebFOCUS Business Intelligence | Visualization For WebFOCUS 8.0

Charting Essentials 1 Day

CEUs: 0.6

Course 346

Graphic representation of data is critical for presenting today’s business information. InfoAssist enables you to easily create different types of simple and complex charts. This course will prepare developers and business users for choosing the right chart for an effective presentation, creating it, and enhancing it appropriately for the best information. Not only will you learn navigation of the tool, but you will also create an abundance of different chart types and learn how they might fit for your application content.


■■ Follow a recommended process for creating a chart

■■ Navigate through the InfoAssist interface and options for charting

■■ Explore the different types of charts that are available for development using InfoAssist

■■ Customize your charts with built-in features

■■ Examine popular techniques for enhancing your charts

■■ Effectively create drill-down style content

■■ Create content that utilizes the latest HTML5 standard

Who Should Take This CourseBusiness analysts or developers who want to learn how to create visually engaging and effective charts for their applications.

PrerequisitesInfoAssist Essentials – Part 1 or equivalent experience using InfoAssist.


ScheduleThis course is offered as a one-day training class at Information Builders’ public classrooms. For course dates, please visit education.informationbuilders.com. This course is also available as a one-day course for private events at our clients’ locations. To schedule at your company site please contact your local Information Builders Education Development Manager.



When your application accesses a data source, it needs to know how to interpret the data used in the application. With this course, you’ll learn how to create, manage, and enhance a data source description (Master File), a key component in a WebFOCUS application.


■■ Generate a Synonym for an existing relational data source

■■ Create a Master File using the Synonym Editor in Developer Studio

■■ Explore the required and optional attributes for a field

■■ Edit a Master File using the text editor in Developer Studio

■■ Add a virtual field to a segment

■■ Interpret the Master File for a HOLD file

■■ Create a cross reference to another file

■■ Create a Business View from an existing data source description

Who Should Take This CourseApplication administrators and report developers who want to create, manage, and understand the metadata for WebFOCUS applications.

PrerequisitesBuilding Reports with Report Painter (Part 1) or Basic Reporting. At least one of the prerequisites is required.




1 Day

CEUs: 0.6

Course 340

Creating Metadata for Data Sources

For WebFOCUS 7.xWebFOCUS Business Intelligence | Administration


WebFOCUS Business Intelligence | Administration For WebFOCUS 7.x

1 Day

CEUs: 0.6

Course 361

Managed Reporting Administration

How can you give users easy access to the information they require while protecting sensitive or confidential data? With the WebFOCUS Managed Reporting Environment, you can control the users’ environment by building domains that limit access to certain data, creating users and groups, and assigning privileges for accessing the Managed Reporting environment.


■■ Add a new WebFOCUS environment

■■ Create domains

■■ Copying existing procedures into domains

■■ Create and Manage Users, Groups, and Roles

■■ Enhance metadata and procedures with online anaytical processing (OLAP) capabilities

■■ Generate reports about your Managed Reporting Applications

■■ Use Impact Analysis to analyze your procedures

■■ Use the WebFOCUS Administration console to modify your application

Who Should Take This CourseSystem administrators or application administrators who will be responsible for security to WebFOCUS tools and applications.

PrerequisitesNone.






1 Day

CEUs: 0.6

Course 372

WebFOCUS Application Administration

Wondering what goes on behind the scenes of a WebFOCUS application? With this course, you’ll learn about the inner workings of a WebFOCUS application, including processing sequence, the WebFOCUS Client, and the WebFOCUS Reporting Server.


■■ Use the Workspace Manager’s Web Console and the WebFOCUS Client Console

■■ Connect to remote servers

■■ Use the various configuration files, and the variables within them, to modify the functionality of your applications

■■ Work with the Application Namespace (APP PATH) facility

■■ Create synonyms from a relational database

■■ Enhance the Master File Descriptions for your data

Who Should Take This CourseApplication administrators who manage, configure, and need to understand the processing of WebFOCUS applications.

PrerequisitesBasic understanding of operating systems, WebFOCUS software installations, and configurations.






2 Days

CEUs: 1.2

Course 961

Data Adapter Server AdministrationWebFOCUS, DataMigrator, and Full-Function Servers

What does it take to administer a server on a daily basis? You’ll learn how to configure an adapter server, techniques for balancing performance and resource utilization using the Server Console, debugging tips and tools that make diagnosing problems a snap, and how to control your server environment on a daily basis to take advantage of the power of the adapter server.


■■ Visually and conceptually understand the server architecture

■■ Configure an adapter server

■■ Manage adapter server operations on a daily basis

■■ Configure a data source and set up metadata for an adapter server

■■ Troubleshoot and solve problems

■■ Tune your adapter server for efficient performance

Who Should Take This Course Application administrators who are working with an iWay data adapter server, a WebFOCUS Reporting Server, or an iWay DataMigrator Server.

PrerequisiteBasic understanding of operating systems, software installations, server configurations, and data sources.






1 Day

CEUs: 0.6

Course 305

Working with ReportCaster

How can you automate the scheduling, distribution, and storage of information to multiple groups of users? ReportCaster, the WebFOCUS report delivery engine, allows you to schedule WebFOCUS reports, any file (including legacy reports or third-party files), or the contents of a URL, and send the output in a variety of formats via FTP, printer, e-mail, fax, mobile device, or to the optional Report Library.


■■ Understand ReportCaster architecture

■■ Use ReportCaster to send reports, files of all types, and URLs to e-mail addresses, FTP locations, printers, mobile devices, fax machines, Managed Reporting, and the Report Library

■■ Use the Report Library feature to accelerate information storage and retrieval

■■ Prioritize reports for execution

■■ Use intelligent bursting to deliver Burst Reports, including the ability to deliver different versions of the same report to many users

■■ Create an Alert that will cause a report to be distributed when a specific business condition occurs

■■ Use the ReportCaster Console

■■ Enable and view trace files

■■ Use the configuration tool to change configuration settings, change the polling interval for the Distribution Server, and define access to multiple WebFOCUS Reporting Servers

Who Should Take This CourseApplication developers who need to schedule and distribute reports or administer ReportCaster.

PrerequisitesNone.





WebFOCUS Business Intelligence | Administration For WebFOCUS 8.0

1 Day

CEUs: 0.6

Course 340 v8.0.01

Metadata Essentials

When your application accesses a data source, it needs to know how to interpret the data used in the application. With this course, you’ll learn how to create, manage, and enhance a data source description (Master File), a key component in a WebFOCUS application.


■■ Generate a Synonym for an existing relational data source

■■ Create a Master File using the Synonym Editor in Developer Studio

■■ Explore the required and optional attributes for a field

■■ Edit a Master File using the text editor in Developer Studio

■■ Add a virtual field to a segment

■■ Use Filters

■■ Interpret the Master File for a HOLD file

■■ Create a cross reference to another file

■■ Create a Business View from an existing data source description

■■ Adapt for International reporting

Who Should Take This CourseApplication administrators and report developers who want to create, manage, and understand the metadata for WebFOCUS applications.

PrerequisitesReport Painter (Part 1) or Basic Reporting. At least one of the prerequisites is required.






1 Day

CEUs: 0.6

Course 361 v8.0.01

Security Administration

How can you give users access to the information they require while protecting sensitive or confidential data? Build an effective security policy. WebFOCUS 8 introduces a whole new database-driven security infrastructure that allows the administrators within your organization to develop and implement very granular security requirements for your WebFOCUS applications.


■■ Create content infrastructures

■■ Create and manage users, groups, and roles

■■ Establish rules for access to different content resources

■■ Understand Resource Templates and how to use them

■■ Tailor the security model to meet specific requirements

■■ Establish and understand security for a WebFOCUS BI Portal

■■ Understand concepts such as sharing, ownership, and publishing

■■ Use utilities to troubleshoot and manage the security model

Who Should Take This CourseSystem administrators or application administrators who will be responsible for security to WebFOCUS tools and applications.

PrerequisitesNone.






1 Day

CEUs: 0.6

Course 372 v 8.0.01

Application Management Essentials

Wondering what goes on behind the scenes of a WebFOCUS application? With this course, you’ll learn about the inner workings of a WebFOCUS application, including processing sequence, the WebFOCUS Client, and the WebFOCUS Reporting Server.


■■ Use the Workspace Manager’s Web Console and the WebFOCUS Client Console

■■ Configure an Adapter

■■ Add a Reporting Server

■■ Connect to remote servers and configure deferred receipt with an alternate server

■■ Use the various configuration files, and the variables within them, to modify the functionality of your applications

■■ Work with the Application Namespace (APP commands) facility

■■ Create Synonyms from a relational database

■■ Understand how an application uses metadata (Master and Access Files)

■■ Enhance the Master File Descriptions for your data

■■ Debug with TRACE

Who Should Take This CourseApplication administrators who manage, configure, and need to understand the processing of WebFOCUS applications.

PrerequisitesBasic understanding of operating systems, WebFOCUS software installations, and configurations.






2 Days

CEUs: 1.2

Course 961

Server Administration

What does it take to administer a server on a daily basis? You’ll learn how to configure an adapter server, techniques for balancing performance and resource utilization using the Server Console, debugging tips and tools that make diagnosing problems a snap, and how to control your server environment on a daily basis to take advantage of the power of the adapter server.


■■ Visually and conceptually understand the server architecture

■■ Configure an adapter server

■■ Manage adapter server operations on a daily basis

■■ Configure a data source and set up metadata for an adapter server

■■ Troubleshoot and solve problems

■■ Tune your adapter server for efficient performance

Who Should Take This CourseApplication administrators who are working with an iWay data adapter server, a WebFOCUS Reporting Server, or an iWay DataMigrator Server.

PrerequisiteBasic understanding of operating systems, software installations, server configurations, and data sources.






1 Day

CEUs: 0.6

Course 305 v 8.0.01

ReportCaster Scheduling and Distribution

How can you automate the scheduling, distribution, and storage of information to multiple groups of users? ReportCaster, the WebFOCUS report delivery engine, allows you to schedule WebFOCUS reports, any file (including legacy reports or third-party files), or the contents of a URL, and send the output in a variety of formats via FTP, printer, e-mail, fax, mobile device, or to the optional Report Library.


■■ Understand ReportCaster architecture

■■ Use ReportCaster to send reports, files of all types and URLs to e-mail addresses, FTP locations, printers, mobile devices, fax machines, Managed Reporting, and the Report Library

■■ Create distribution lists and files

■■ Use the Report Library feature to accelerate information storage and retrieval

■■ Create a Library Watch List

■■ Share a schedule

■■ Prioritize reports for execution

■■ Use intelligent bursting to deliver Burst Reports, including the ability to deliver different versions of the same report to many users

■■ Create an Alert that will cause a report to be distributed when a specific business condition occurs

■■ Use the ReportCaster Console and the ReportCaster Explorer

■■ Interpret the log file

■■ Use the configuration tool to change configuration settings, change the polling interval for the Distribution Server, and define access to multiple WebFOCUS Reporting Servers

Who Should Take This CourseApplication developers who need to schedule and distribute reports or administer ReportCaster.





WebFOCUS Business Intelligence | Advanced Topics For WebFOCUS 7.x

2 Days

CEUs: 1.2

Course 370

Controlling the Execution of Application Components

Searching for a way to provide flexibility in the design of your applications? With Dialogue Manager, a component of the WebFOCUS language, you can dynamically control the execution of application components, customize a procedure with variables, and communicate results interactively.


■■ Integrate procedures and web pages

■■ Control multiple outputs on a web page

■■ Customize a procedure with variables

■■ Control the execution and navigation of a procedure through branching and looping techniques

■■ Send a message to an application

■■ Read and write variable values from/to an external file

■■ Employ validation tools

■■ Enhance applications by using the core language behind WebFOCUS

Who Should Take This CourseApplication developers working with WebFOCUS Developer Studio or WebFOCUS Report Developers who need to manage processing flow and control in WebFOCUS applications.

PrerequisitesBuilding Reports with Report Painter (Part 1) or Basic Reporting, or an equivalent in-depth knowledge of WebFOCUS application components.






1 Day

CEUs: 0.6

Course 345

Integration Techniques for Microsoft Office

Got Office? With this course you’ll learn how to work productively with the WebFOCUS Developer Studio features available that interact with Microsoft Office products like Excel and PowerPoint. Optional products, such as the Quick Data plug-in for Excel and the Active Technology reports interactive analytical tool, are also highlighted.


■■ Create multiple integration points for Office products with WebFOCUS

■■ Generate single and multiple worksheets from your data sources

■■ Create an Excel workbook that contains multiple worksheets with table of contents

■■ Combine multiple worksheets in one workbook with Excel Compound Reports

■■ Employ WebFOCUS features in a worksheet, such as conditional styling and drill-downs

■■ Populate an Excel template with current data

■■ Facilitate analysis of complex data with PivotTables

■■ Access data contained in an Excel worksheet for WebFOCUS reporting

■■ Upload data from Excel for WebFOCUS reporting

■■ Convert report output to PowerPoint format

■■ Populate existing templates with PowerPoint slides generated by WebFOCUS

■■ Use WebFOCUS Quick Data to create reports directly within Excel

■■ Generate portable, interactive reports with WebFOCUS Active Technology reports

Who Should Take This CourseApplication developers working with WebFOCUS Developer Studio who want to integrate WebFOCUS results with Microsoft Office products.

PrerequisitesBuilding Reports with Report Painter (Part 1) or Building Reports with Report Painter (Part 2).






1 Day

CEUs: 0.6

Course 355

Creating Financial Reports with the Financial Painter

How is it possible to create internal financial statements and meet the external demands of government agencies, investors, creditors, and others for accurate and timely financial information? The Financial Report Painter is designed for the special needs associated with creating, calculating, and presenting financial information like balance sheets, consolidations, cash flow and profit and loss statements, budgets, and variances. You will use the Financial Report Painter to create financial reports from data sources with varying degrees of consolidation.


■■ Start and design financial reports using the Financial Report Painter:

■■ Use consolidated and unconsolidated data sources

■■ Supply data directly

■■ Save and retrieve intermediate data

■■ Perform calculations

■■ Suppress the display of report rows and columns

■■ Add, insert, and delete rows

■■ Edit row types and properties

■■ Add and delete columns

■■ Use the range, multi-select, and wild card options

■■ Report dynamically from a hierarchy of accounts and base-level accounts

■■ Aggregate financial data manually

■■ Link to a detail drill-down report

■■ Enable metadata for financial reporting

■■ Group data into ranges with FML

Who Should Take This CourseApplication developers and report developers using WebFOCUS Developer Studio or WebFOCUS Report Developer that need to build Financial-type reports and/or statements.

PrerequisitesBuilding Reports with Report Painter (Part 1) and Building Reports with Report Painter (Part 2); or equivalent WebFOCUS Developer Studio experience. Students should be familiar with Report Painter, Joins, Defines, and Computes.






Advanced WebFOCUS Application Techniques

2 Days

CEUs: 1.2

Course 357

This unique class builds on the skills introduced in “Designing a User Interface for a Web Application with the HTML Composer” (Course 356), enabling developers to create and deploy a sophisticated application that combines reporting and analysis capabilities in a portal-like application. You will enhance an existing application that is clean and aesthetically balanced with additional features and styling components learning how different aspects of the tool contribute to complex application techniques. In addition to using the HTML Composer to create application pages, you will learn how to properly include JavaScript enhancements and API calls.


■■ Give pages advanced styling using JavaScript and Cascading Style Sheets

■■ Customize the loading message

■■ Create Rich Internet Application pages

■■ Create dynamic calendar controls

■■ Create pages that employ search controls

■■ Properly use proprietary functions

■■ Create pages that employ complex chaining

■■ Use a Managed Reporting ID to control selection values

Who Should Take This CourseWebFOCUS application developers with a basic understanding of JavaScript and an interest in building WebFOCUS web applications.

PrerequisitesDesigning a User Interface for a Web Application With the HTML Composer, and Controlling the Execution of Application Components.





WebFOCUS Business Intelligence | Advanced Topics For WebFOCUS 8.0

2 Days

CEUs: 1.2

Course 380 v 8.0.01

Performance Management Framework Workshop (PMF)

This two-day workshop will teach you how to build and implement a corporate scorecard with WebFOCUS Performance Management Framework (PMF). Using a role-based approach, you will become familiar with PMF terminology and scorecard analysis, including perspectives, objectives, measures, metrics, and dimensions. You will also learn to use the Web 2.0 collaborative features in PMF, including adding feedback and creating alerts and tasks.


■■ Implement strategic accountability using projects and processes

■■ Understand and administer roles in PMF

■■ Create objectives and ad hoc measures

■■ Add weights to objectives across strategies

■■ Create, load, and schedule measures

■■ Use strategy maps to link objectives

■■ Add operational reports

■■ Work with gadgets

Who Should Take This CoursePMF consumers, analysts, authors, and managers who need to learn the basics of working with PMF.

PrerequisiteBasic knowledge of performance management systems is recommended.





FOCUS Language | Reporting

2 Days

CEUs: 1.2

Course 102

Basic Reporting

Are you familiar with the WebFOCUS graphical user interface, but need to know more about the underlying code that gets generated from your actions? Do you need to understand the FOCUS/WebFOCUS reports you have inherited? With this course, you will learn the basic syntax contained in a FOCUS or WebFOCUS report request.


■■ Understand the syntax of the FOCUS language

■■ Comprehend WebFOCUS request processing

■■ Create detailed and summary reports

■■ Control the order of data

■■ Format reports

■■ Select data before and after it is summed

■■ Change the way data is displayed

■■ Calculate new values based on detail and summed values

■■ Display group totals and grand totals

■■ Place data from multiple files into one report

■■ Save data in Excel and PDF formats


■■ Access efficient reporting techniques for relational databases

Who Should Take This CourseUsers of FOCUS and WebFOCUS who wish to learn the FOCUS reporting language.

PrerequisitesNone.




Updated with all new examples.



Intermediate Reporting 2 Days

CEUs: 1.2

Course 126

With a basic knowledge of FOCUS/WebFOCUS language syntax behind you, it’s time to expand your knowledge with more commands, functions, and techniques to create complex reports. In this course, you will learn the syntax required to meet almost any report request in an efficient and productive manner.


■■ Display detailed information based on a summary value

■■ Join data sources together using a temporary field

■■ Merge files together without using the Join command


■■ Use Date and Date-Time data types effectively

■■ Work efficiently with presorted data

■■ Create calculations using subtotal values

■■ Create a random list

■■ Rank and group data




■■ Create multi-column reports

■■ Create row-oriented reports instead of traditional column-oriented reports

■■ Work with missing data

Who Should Take This CourseApplication developers working with FOCUS and WebFOCUS who want to increase their knowledge of the FOCUS reporting syntax.

PrerequisiteBasic Reporting.







2 Days

CEUs: 1.2

Course 210

Advanced Reporting

In this final class of the FOCUS/WebFOCUS language syntax series, you will learn skills that cross platforms (Reporting Server and Managed Reporting), and expand your knowledge with techniques in the areas of filtering, variables, compound reports, report styling, and more. You will learn how to write reports that you never thought were possible.


■■ Call procedures residing in other applications

■■ Employ subroutines and functions that simplify complex reporting needs

■■ Selectively turn on filters that can be applied to multiple reports

■■ Use the famous MacGyver technique for complex reporting requirements

■■ Use temporary space to reduce run time

■■ Eliminate blank fields from row-oriented reports

■■ Perform calculations with missing values

■■ Apply styling commands to produce attractive reports

■■ Link procedures together using style commands

■■ Combine multiple reports into one output format

■■ Calculate the median and standard deviation

Who Should Take This CourseApplication developers working with FOCUS and WebFOCUS who need to solve complicated reporting problems.

PrerequisiteIntermediate Reporting.






FOCUS Language | Advanced Topics

1 Day

CEUs: 0.6

Course 125

Dialogue Manager – Screen Control, Menu Management, and Passing Variables

How can you create flexible, menu-driven applications? Dialogue Manager provides the capability to dynamically and interactively communicate with and control the execution of multiple report requests.


■■ Utilize user-defined variables

■■ Pass variables from one program to another

■■ Validate user-provided information

■■ Control execution of report requests based on user input

■■ Build user-friendly, front-end menu systems

■■ Link menus to sub-menus

Who Should Take This CourseApplication developers working with FOCUS who need to control the relationships and flow of information between programs. Note: For developers working with WebFOCUS, refer to Controlling the Execution of Application Components.

PrerequisiteBasic Reporting.






1 Day

CEUs: 0.6

Course 213

MATCH FILE Reporting Concepts

How can you report from more than one file and get the results you want, effectively? When joining files does not produce the results you desire, MATCH FILE will allow you to combine data from multiple files in a multitude of ways.


■■ Recognize when JOIN will not produce the desired results

■■ Build the MATCH FILE syntax utilizing different verbs and sort requirements, while understanding the differences in final report output

■■ Understand the advantages and disadvantages of JOIN vs. MATCH

■■ Effectively utilize MATCH FILE concepts to achieve desired results with minimum system impact

Who Should Take This CourseApplication developers and report developers of FOCUS and WebFOCUS who need to report on data from more than one file (without JOIN).

PrerequisiteIntermediate Reporting.






4 Days

CEUs: 2.4

Course 176

Developing and Deploying WebFOCUS Maintain Applications

How can your users easily update the information they require while protecting sensitive or confidential data? With the WebFOCUS Maintain Environment, you can deploy a full application with add, change, and delete functions to allow authorized users the ability to update your information via the Web, intranet, or the Internet.


■■ Use the Maintain Environment to deploy a full application with add, change, and delete functions

■■ Utilize the robust Maintain development language

■■ Efficiently design a Maintain application

■■ Define and execute procedures both locally and remotely

■■ Apply security considerations

■■ Partition a Maintain application

■■ Set up and use differing deployment environments

■■ Design, build, test, and deploy two different applications

■■ Use debugging techniques

Who Should Take This CourseApplication developers using WebFOCUS Developer Studio to build database maintenance applications.

PrerequisiteWorking knowledge of a database maintenance language. Familiarity with client/server concepts and techniques. Experience using Internet browsers. Knowledge of MS Windows or NT. Working knowledge of HTML is a plus.





iWay Integration and Data Integrity | Migration/Cleansing

2 Days

CEUs: 1.2

Course 975 v8.0.01

DataMigrator Essentials

How can you quickly and easily build data marts, data warehouses, and operational data stores? With iWay’s DataMigrator, you can extract and stage disparate data types across multiple platforms, while applying business rules to transform and cleanse data to load data warehouses.


■■ Use the DataMigrator Data Management Console (DMC) to build data flows

■■ Understand how to use the new Ribbon style of the DMC

■■ Perform grouping, sorting, and aggregation on input fields

■■ Assign selection criteria

■■ Select target database type, assign keys, transform fields, and apply business rules to selected data

■■ Design process flows with the DMC

■■ Group numerous data flows into a single process flow

■■ Schedule entire process flow or individual data flow components

■■ Specify parallel processing for data flows

■■ Send e-mails based on success or failure of any component

■■ Apply concepts to the creation of a star schema warehouse, including slowly changing dimensions

■■ Create metadata for both source and target files

■■ Use the DataMigrator DMC to configure the DataMigrator environment

■■ Generate reports on DataMigrator activity and review log files

■■ Understand and apply concepts of Change Data Capture

Who Should Take This CourseKnowledge of data warehouse/data mart concepts; ability to identify data sources, and rules for extraction, transformation, and loading of data.

PrerequisitesNone.



Next Recommended CoursesVisit the iWay Training Roadmap on page 12 to determine your next recommended courses.



2 Days

CEUs: 1.2

Course 971

iWay Service Manager Essentials

How can you integrate a wide variety of incoming messages and transactions into a coherent standard that can be relayed to your back-end applications? The iWay Service Manager can transform many different types of external documents into a single, standard format that can be used to access and update back-end applications. This course will lead you through the basics, from configuration to defining advanced document transformations.


■■ Visually and conceptually understand the iWay Service Manager architecture

■■ Configure and manage the iWay Service Manager

■■ Use the iWay Service Designer to define document transformations

■■ Load and configure input and output documents

■■ Map input data to output data

■■ Use functions to enrich document transformations

■■ Perform basic and advanced document transformations

Who Should Take This CourseDevelopers and administrators who will be using iWay Service Manager to perform document transformations in the designer deployment.

PrerequisitesKnowledge of Enterprise Service Bus concepts; ability to identify incoming messages, and processes required for integration into operational data sources.






2 Days

CEUs: 1.2

Course 980

iWay Data Quality Suite Essentials

This course will lead you through the essentials for working with the iWay Data Quality Suite (DQS) to build DQS plans. We will learn to build a simple DQS plan to transform a text document by separating elements to begin cleansing the data. More complex DQS plans will introduce topics like data profiling, data parsing, custom data validation, lookup data verification, cleansing, and match/merge operations. From these topics you will learn how to use DQS functions to apply your corporation’s business rules to your DQS plans.


■■ Build a data profiling plan

■■ Examine data patterns and relationships

■■ Cleanse the data

■■ Parse data using DQS functions

■■ Use patterns to parse dates

■■ Standardize date formats

■■ Standardize gender

■■ Evaluate data quality with scoring

■■ Enrich the data

■■ Determine gender based on first name

■■ Calculate social title based on gender

■■ Integrate iWay Service Manager with iWay Data Quality Suite

■■ Create a new DQS plan incorporating an existing data profiling plan

■■ Configure a data quality provider

■■ Create the Service Manager process flow to call the DQS plan

Who Should Take This CourseDevelopers who will be using the iWay Data Quality Suite to profile, cleanse, and enrich their data.

PrerequisitesNone.






2 Days

CEUs: 1.2

Course 982

iWay Master Data Suite Essentials

Learn how to build Master Data Suite (MDS) projects to master enterprise data into “golden records.” With Master Data Suite you will be able to clean/standardize, match, and merge enterprise data into mastered records that can be stored in a repository or returned to the enterprise systems.


■■ Use the Master Data Suite, an Elipse GUI tool, to build MDS projects

■■ Create MDS Source Systems to identify incoming enterprise data

■■ Create MDS Logical Models to describe how incoming data is to be represented in MDS

■■ Generate transformation plans to process incoming data

■■ Build clean, match, and merge plans into the MDS environment

■■ Start the Master Data Server and understand the underlying XML files

■■ Use the iWay MDS Web Console to execute run-time applications

■■ Load the MDS Repository

■■ Build MDS Delta loads to process record changes to the MDS repository

■■ Build Full Instance and Master export plans to return data to the enterprise

■■ To use iWay Service Manager to build an application to process transactions through the Master Data Server service using a MDS Web Service

Who Should Take This ClassDevelopers and administrators, including data architects and data stewards, who are responsible for consolidating, correcting, and coordinating enterprise data.

PrerequisitesNone.





iWay Integration and Data Integrity | Advanced Topics

1 Day

CEUs: 0.6

Course 978

iWay Transformer Advanced Techniques

The Advance Transformer course walks you through techniques for managing complex XML documents through looping control and context. You will learn how to work with the iWay Transformer to manipulate Namespaces, as well as techniques for XML validation. Also, you will learn how to work with other data formats, such as Fixed Format datasets that can be described to the transformer tool for processing. Finally, you will work with additional mapping functions to enhance the output.

You will learn about:

Looping and Context

■■ Looping and Context Defined

■■ Looping and Context Property Settings

■■ Looping and Context Supported Methods

Data Validation/Testing

■■ Validation

■■ Namespaces

■■ Server Management

Fixed Width Files

■■ Fixed Width Format

Additional Mapping Functions

■■ Working with Multiple Transforms

■■ @REPLACE

■■ @GETCONSTANT

■■ JDBC Lookup

■■ XML Namespaces

■■ Custom Functions

Who Should Take This ClassDevelopers and administrators who are responsible for consolidating, correcting, and coordinating enterprise data.

PrerequisitesNone.





Other Resources

Special Courses

Visual Discovery

Training for Visual Discovery is offered in partnership with Advizor Solutions. Please contact your Education Development Manager.

WebFOCUS Resource Analyzer Basics

This one-day course will teach you how to use WebFOCUS Resource Analyzer to monitor data usage activity by collecting attributes of requests and storing them in a set of usage monitoring databases. You will learn how to report on and analyze end-user request traffic, such as which procedures are run most or least often, which databases and columns are used most, and how are columns accessed (e.g., sorted, selected, aggregated).

These courses are available on request at your site. To schedule, please contact your local Information Builders Education Development Manager. For full course descriptions, visit education.informationbuilders.com.

1 Day

CEU: 0.6

Course 378


WebFOCUS Developer? There Are Some People You’d Like to MeetFocal Point, Information Builders’ online community, is more than a bulletin board. It’s an interactive network of more than 7,000 developers from almost every profession and industry, collaborating on solutions and sharing tips and techniques.

Find Answers QuicklyWhether your question is regarding WebFOCUS configurations, installations, specific error messages, upgrades, formatting issues, or general usability, you’re sure to find an answer as well as begin a new discussion. Focal Point members are glad to help and are eager to share their unique solutions.

Stay InformedHelpful resources such as newsletters, webcasts, and mini-tutorials keep you abreast of what’s new with WebFOCUS and iWay. The Focus on Developers section contains informative articles written by Focal Point members, detailing solutions that often began as a post.

Visit informationbuilders.com/focalpoint to become a member today!

User Forums – Free, Open Roundtables Managed by UsersUser forums are valuable resources for users of Information Builders solutions to learn from technical experts and network with peers. The objective is simple – to share product information, programming techniques, and experiences in order to maximize the potential of your investment.

Informative SessionsCustomers present case studies and real-world applications, highlighting any challenges and explaining the solutions. Information Builders business and technical experts are invited to demonstrate the latest trends, strategies, and the newest features, including enhanced development, analysis, and deployment capabilities.

Team EnvironmentLocal and regional forums are held throughout the year, each comprising a wide variety of members representing all levels of experience. Members work together to discover new and exciting ways to improve productivity and meet tomorrow’s business goals.

Visit informationbuilders.com/userforum to join today!

Focal Point and User Forums


Two Easy Ways To RegisterVia the Customer Education Websiteeducation.informationbuilders.com

By TelephoneIn the U.S. and Canada: (800) 969-4636

To find the date and location for Information Builders courses, visit education.informationbuilders.com. You can complete and submit the online enrollment form, and a Customer Education representative will contact you to ensure proper registration.

All prices for courses held in the U.S. are stated in U.S. dollars. Prices for courses held in Canada are stated in Canadian dollars. Course costs do not include any applicable taxes. All prices are subject to change without notice. No discounts, other than those mentioned herein, apply.

Information Builders may schedule classes in addition to those listed in this curriculum guide upon client request. Contact your Education Development Manager, or call (800) 969-4636 for further information.

Special Registration InformationQuebec Government Tax Credit ProgramInformation Builders is registered with the Government of Quebec’s Repertory of Training. Through this program, organizations sending users to training at our Montreal office, or at their site within the Province of Quebec, may be eligible to receive a tax credit from the Government of Quebec. Contact the Education Development Manager for Eastern Canada for further details.

Répertoire des conseillers et formateursInformation Builders est maintenant enrégistré dans le programme Répertoire des conseillers et formateurs auprès du gouvernement de Québec. Ces organisations qui ont des employés qui assistent un de nos cours dans la province de Québec ont droit à un crédit d’impôt. Veuillez contacter notre représentante des comptes éducationnels pour l’Est Canadien pour de plus amples détails.

Registration Information


The following Customer Education Terms and Conditions are subject to change without notice. For the most up-to-date information, please visit education.informationbuilders.com.

Terms for Public CoursesEnrollment in public classes is limited to a number of seats. Registration can be made in advance online or by phone. You will receive confirmation of your registration once it is processed. If you do not receive confirmation prior to the course dates, please contact (800) 969-4636.

Classes begin at 9:30 a.m. and conclude at 4:30 p.m., unless you are notified otherwise. Courses in Washington, D.C. begin at 9:00 a.m. and conclude at 4:00 p.m.

The course tuition fee is due and payable within thirty (30) days after the start date of the course. The course tuition fee includes instruction; course materials; and the use of software, computers, and other technical hardware as appropriate to the course. The course tuition fee does not include hotel accommodations, meals, travel, or any other expenses that may be incurred by our customer.

Transfers/Cancellations/No ShowsOur flexible transfer/cancellation policy lets our customers enroll early with confidence. We do not impose any penalty for cancellations of enrollments or transfers to another course. Failure to notify Information Builders of an enrollment cancellation or transfer in writing or by phone within five business days before the start of the course will result in forfeiture of the full course fee.

Substitutions PermittedWe welcome the enrollment of a qualified substitute in an enrollee’s place, provided the customer notifies us in writing before the first day of the course. One hundred percent of any prepaid course tuition fees will be credited against the course tuition fee of the substitute. However, the substitute may not take advantage of any discount program for which he or she is not otherwise qualified.

Course PostponementsAt times we must change a course location, course date, or postpone a course. We will try to give the customer as much advance notice as possible of any such change. If the customer is unable to attend a course at the revised location or date, we will credit 100 percent of any prepaid course tuition fees paid against a future course or, if requested, refund those fees. However, we will not be liable for any other costs incurred including (for example) travel charges or any consequential damages even if we were advised of them. Changes in course locations, course dates, or postponement of courses will not extend an EDPACK or Training Bundle expiration date.

Terms for Private CoursesContact your Education Development Manager, or call (800) 969-4636 to schedule a private class at your site. The appropriate technical environment must be available for all classes. You may choose to hold your private class at one of our classrooms to take advantage of our established technical environment.

With private classes, the pace and subject matter emphasis can be adapted to the needs, environment, and business areas relevant to the students and the organization.

Terms and Conditions


Terms and Conditions continued

The course tuition fee for on-site courses is due and payable within 30 days following the course start date. We do not impose any penalty if the customer notifies us in writing of the need to cancel or reschedule an on-site course at least two weeks before the scheduled start date of the course. Any on-site course cancelled or rescheduled by our customer less than two weeks before the scheduled start of the course is subject to a $3,000 cancellation/rescheduling fee. If the event is rescheduled at the time of cancellation to execute within 90 days of the cancellation date, Information Builders will waive 50 percent of the cancellation fee. Note: Instructor travel and expenses are additional.

PrerequisitesPlease make sure that all students enrolling meet the prerequisites described in this Training Curriculum for all courses taken.

Additional Training Locations and ClassesWe are continually adding new courses, cities and dates to our course schedule. Check our website for the most current course offerings and training locations. Information Builders may schedule classes in addition to those listed in the schedule. Contact your Education Development Manager, call (800) 969-4636, or visit education.informationbuilders.com for the latest information.

Worldwide Training ServicesInformation Builders’ training is also conducted outside the United States at Information Builders subsidiaries and agent offices throughout the world. To receive a list of Information Builders’ international subsidiaries and agents who offer training services, contact International Operations in New York at (212) 736-4433, extension 3095.

Copyright/Intellectual PropertyInformation Builders reserves all right, title, and interest – including all copyright, patent, trade secret, trademark, and other intellectual property rights – in any and all aspects of its educational assets, including course software, training materials (electronic and printed), and online training media (commonly known as eLearning). These materials are supplied for private educational use only. Any other use without the express written consent of Information Builders is prohibited. No part of these materials may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means – electronic, mechanical, photocopying, recording, or otherwise – without prior written permission of Information Builders.

Worldwide Offices

Corporate HeadquartersTwo Penn Plaza New York, NY 10121-2898 (212) 736-4433 (800) 969-4636

United StatesAtlanta, GA* (770) 395-9913

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Channels (770) 677-9923

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Tampa, FL (813) 639-4251

Washington, D.C.* (703) 276-9006

InternationalAustralia* Melbourne 61-3-9631-7900 Sydney 61-2-8223-0600

Austria Raffeisen Informatik Consulting GmbH Wien 43-1-211-36-3344

Brazil São Paulo 55-11-2847-4519

Canada Calgary (403) 718-9828 Montreal* (514) 421-1555 Ottawa (416) 364-2760 Toronto* (416) 364-2760 Vancouver (604) 688-2499

China Beijing 86-10-5128-9680

Estonia InfoBuild Estonia ÖÜ Tallinn 372-618-1585

Finland InfoBuild Oy Espoo 358-207-580-840

France* Puteaux +33 (0)1-49-00-66-00

Germany Eschborn* 49-6196-775-76-0

Greece Applied Science Ltd. Athens 30-210-699-8225

Guatemala IDS de Centroamerica Guatemala City (502) 2412-4212

India* InfoBuild India Chennai 91-44-42177082

Israel SRL Software Products Ltd. Petah-Tikva 972-3-9787273

Italy Agrate Brianza 39-039-596620

Japan KK Ashisuto Tokyo 81-3-5276-5863

Latvia InfoBuild Lithuania, UAB Vilnius 370-5-268-3327

Lithuania InfoBuild Lithuania, UAB Vilnius 370-5-268-3327

Mexico Mexico City 52-55-5062-0660

Middle East Innovative Corner Est. Riyadh 966-1-2939007 ■ Iraq ■ Lebanon ■ Oman ■ Saudi Arabia ■ United Arab Emirates (UAE)

Netherlands* Amstelveen 31 (0)20-4563333 ■ Belgium ■ Luxembourg

Nigeria InfoBuild Nigeria Garki-Abuja 234-9-290-2621

Norway InfoBuild Norge AS c/o Okonor Tynset 358-0-207-580-840

Portugal Lisboa 351-217-217-400

Singapore Automatic Identification Technology Ltd. Singapore 65-69080191/92

South Africa InfoBuild (Pty) Ltd. Johannesburg 27-11-510-0070

South Korea UVANSYS, Inc. Seoul 82-2-832-0705

Southeast Asia Singapore 60-172980912 ■ Bangladesh ■ Brunei ■ Burma ■ Cambodia ■ Indonesia ■ Malaysia ■ Papua New Guinea ■ Thailand ■ The Philippines ■ Vietnam

Spain Barcelona 34-93-452-63-85 Bilbao 34-94-400-88-05 Madrid* 34-91-710-22-75

Sweden InfoBuild AB Stockholm 46-8-76-46-000

Switzerland Dietlikon 41-44-839-49-49

Taiwan Galaxy Software Services, Inc. Taipei (866) 2-2586-7890, ext. 114

United Kingdom* Uxbridge Middlesex 0845-658-8484

Venezuela InfoServices Consulting Caracas 58212-763-1653

* Training facilities are located at these offices.

Corporate Headquarters Two Penn Plaza, New York, NY 10121-2898 (212) 736-4433 Fax (212) 967-6406 DN7101122.0414Connect With Us informationbuilders.com [email protected]

Copyright © 2014 by Information Builders. All rights reserved. [117] All products and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

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