17 Things You Don't Know About Chatbots -Why And How To Start?- Mourad Salih Product Marketing Manager - WUZZUF May
17 Things You Don't Know About Chatbots-Why And How To Start?-
Mourad Salih Product Marketing Manager - WUZZUF
May
A Robot or a Unicorn?
What is a chatbot?
17 things you don’t know
about Chatbotdesign!
They’ve Been Around Longer Than the
Millennials
Her is for real!-Xiaoice-
(40 million users on Weibo)
Tay(Microsoft’s Twitter bot) was shut down the service only 16 hours after its launch
-March 23, 2016-
Zo -Microsoft(again!)- comes inDecember 2016 with lots of
learning .. Not really!
M -Facebook Siri- is so smart because it
cheats!“Every single bot on the market, including mine, was rule-based, and you know that one day you’ll reach a
ceiling and never go through,” says Lebrun. “Our children don’t work with rules or scripts, and one day they become smarter than you.”
Chatbots Will Be Indistinguishable From
Humans by 2029-Ray Kurzwei-
Back in 2013, Mitsukuwon the Loebner Prize and Siri placed 14th!
-Turing Test-
The Most Popular Chatbot: Poncho
-ChatBottle-
The 10 Most Popular Words Users Send to Chatbots
“Hey”, “Hi”, “Hi”, “Hello”, “Hello
How are you?”, “How’s it going
“Help”“Are you real?”, “Are
you a human or a bot”?”
“Tell me a joke,” “Can you tell a
joke?”Rude words — such as
“F*uck”, “F*uck you”, “Fucker”, “You suck”, “I
hate
“Love you,” “Luv u.”
Tops 100 Brand Bots
Chatbots will-Probably- killthe apps!
You can Develop a botwith a zero line of code !
51% of consumers want businesses to be available
24/7(The 2016 Mobile Messaging Report)
Best Chatbot Apps powered by AI
Mitsuku Cleverbot
Duolingo BOTSTER
Poncho Swelly
Elves Azkarbot
Hirehunt WUZZUF
For the first time ever people are using
messenger apps more than they are using
social networks.
Messenger has more than 100,000 bots
(Last September it was only 33,000)
Average time saving per chatbot inquiry when compared with traditional call
centers is 4+ minutes in chatbots for the banking & healthcare sectors. By 2022$8 billion in cost savings is expected.
How to Build a Bot?(WUZZUF Case Study)
1. Design (Scope, use cases, Users, Personality and conversational UX)
2. Development (Coding? No coding?)
3. Making your bot SMART (NLP & AI)
4. Analyze
5. Publish & Get Exposure
Tools to build chatbots!
1. BotSociety2. BotPreview3. BotMock4. Botframe
Design Mockups
1. Pandora2. Microsoft Bot Framework3. Chatfuel4. Recast.ai5. Motion.ai6. Flowxo.com
Build & Deploy
1. Api.ai (Google)2. Wit.ai (Facebook)3. Watson (IBM)4. LUIS (Microsoft)5. Lex (Amazon)6. Botkit7. Botwiki
NLP & AI
1. Botanalytics2. Dashbot3. Chatbase4. Botlytics5. Botmetrics
Analytics
top blogs Chatbots Life
ChatbotMagazineChatbotWeekly
Thanks for Listening!