10 reasons why you shouldn't pay attention to customer centricity

10 reasons why you shouldn’t pay attention to customer centricity

According to Rik Vera

Dynamics Experience – April 15th 2014

#1 you have no customers

#2 your customers do not do social media

#3 social media is a hype

#4 social media is youth only

#5 they will get over it

#6 it is a moneypit

#7 what your customers think is irrelevant

#8 you just know what your customers want

#9 your company has got absolutely nothing to tell

#10 you are just fed up with everything

Convinced that you should pay attention to customer centricity?

HOW

HOW

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