1 Project: Telenor@Work Implementation of a Portal for Telenor R&D Presentation at NTNU, IDI. December 12, 2002.

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Project:Telenor@WorkImplementation of

a Portalfor Telenor R&D

Presentation at NTNU, IDI.December 12, 2002.

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Presentation:

- Problem- Contribution- GUI of portal application- Summary

Students:Thor Gunnar Steinsli

Minh Hoang Nguyen

Supervisors:Monica Divitini

Babak Farshchian(Telenor)

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Problem

Telenor R&D assigned this project task

because they needed a system to support

knowledge management.

An important purpose of knowledge

management is capturing the knowledge

created by the researchers as they do the

RESEARCH WORK and make it available to

colleagues.

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The research work

at Telenor R&D is

made up of a number

of research processes

Research Workat Telenor R&D

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CONTRIBUTIONA portal application:

The portal application consists of

- user functionality:- pointers to resources and information

related to research work.- a discussions forum.

- an editor tool:- give quality assurance support .

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USE-CASES

Ordinary user

Read article

Commentarticle

Recommendan article

Propose article

Read in forum

Write in forum

«uses»

«uses»

«uses»

«uses»

«uses»

Rate article

«uses»

Sort articles

«uses»

«uses»

Searchthe portal

«uses»

User

Ordinary user Editor

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Graphical User Interface

of

The Portal Application

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(1) Quality assurance support:

Give the editor quality assurance support to manage and control the information

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(2) Classification and grouping of information:

Categories and subcategories for articlescan be grouped.

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(3) Contribute information:

The user can contribute information to the portal.

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(4) Get information:

The user can get information from the portal.

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SUMMARY

• The project is successful and worthwhile. – The Telenor R&D has got a portal application that will aid them in

their daily work.

• Further work:– The search engine – Usability testing – Assessment on making use of the portal