1 NGA LLP UPDATE WJTSC 09-02 NGA LLP UPDATE WJTSC 09-02 UNCLASSIFIED Worldwide Joint Training and Scheduling Conference / Lessons Learned Working Group.

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NGA LLP UPDATE WJTSC 09-02NGA LLP UPDATE WJTSC 09-02

UNCLASSIFIED

Worldwide Joint Training and Scheduling Conference / Lessons Learned Working Group 09-02

POC Mary Phillips, NGA/MRPR, (703) 735-2934

Worldwide Joint Training and Scheduling Conference / Lessons Learned Working Group 09-02

POC Mary Phillips, NGA/MRPR, (703) 735-2934

UNCLASSIFIED

This briefing is UNCLASSIFIED

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• NGA …who we are and how NGA LLP relates

• Running the Business

• Tools

• Results

• Take-Aways

OutlineOutline

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NGA MissionNGA Mission

To Provide To Provide Timely, Relevant, Timely, Relevant,

and Accurate and Accurate GEOINT in GEOINT in support of support of

National SecurityNational Security

NGA MissionNGA Mission

To Provide To Provide Timely, Relevant, Timely, Relevant,

and Accurate and Accurate GEOINT in GEOINT in support of support of

National SecurityNational Security

GEOINT

ImageryIntelligence

ImageryGeospatialInformation

Production Facility in Country XMain Vehicle Production

Administration Building

Production Building

Storage Buildings

Post-Flood July 200x

Definition of GEOINT:Definition of GEOINT:

““The exploitation and The exploitation and analysis of imagery and analysis of imagery and

geospatial information to geospatial information to describe, assess, and describe, assess, and

visually depict physical visually depict physical features and geographically features and geographically referenced activities on the referenced activities on the Earth. GEOINT consists of Earth. GEOINT consists of

imagery, imagery imagery, imagery intelligence, and geospatial intelligence, and geospatial

information.”information.”

Definition of GEOINT:Definition of GEOINT:

““The exploitation and The exploitation and analysis of imagery and analysis of imagery and

geospatial information to geospatial information to describe, assess, and describe, assess, and

visually depict physical visually depict physical features and geographically features and geographically referenced activities on the referenced activities on the Earth. GEOINT consists of Earth. GEOINT consists of

imagery, imagery imagery, imagery intelligence, and geospatial intelligence, and geospatial

information.”information.”

Intelligence Intelligence Agency Agency

Combat Combat Support Support AgencyAgency

Intelligence Intelligence Agency Agency

Combat Combat Support Support AgencyAgency

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NGA LLP

• Provides common language, process, and system for identifying, resolving, and reporting best practices and areas for improvement.

• Provides a venue to integrate lessons and a means to aggregate key tactical and strategic lessons for Senior Leadership.

• Promotes LL sharing and collaboration across NGA, the Joint and Intelligence Communities, and with Whole of Government as appropriate

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• Mission: The NGA LLP facilitates the corporate benefits derived from Lessons Learned processes, supporting the NGA mission, vision, and agency goals.

• Objective: The NGA LLP facilitates organizational sharing of observations and experiences to incorporate best practices and reduce barriers to optimum performance and supporting business processes.

• Goals: Policy, data discovery, data review and editing, validation, issue management, reporting…

NGA LLP Mission and ObjectivesNGA LLP Mission and Objectives

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National System for Geospatial IntelligenceNational System for Geospatial IntelligenceNational System for Geospatial IntelligenceNational System for Geospatial Intelligence

NGA NGA serves as serves as the Functional the Functional

Manager for the NSGManager for the NSG

NGA NGA serves as serves as the Functional the Functional

Manager for the NSGManager for the NSG

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NGA LLP NGA LLP outreach, outreach,

processes, tools, processes, tools, and and

communication communication touch entire NSG.touch entire NSG.

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Command NSTsCENTCOM PACOM EUCOMAFRICOM NORTHCOM SOUTHCOM STRATCOM TRANSCOM

SOCOM JFCOM

International NSTsI-NST Europe I-NST Asia Pacific

Agency NSTsCIA Pentagon NSA FBI DIA State DHS DNI NRO

Service NSTsUS Army NGICUS Navy ONI US Marine Corps MCIAUS Air Force NASIC

NGA NGA Global Global

Partners Partners and and

PresencePresence

NGA NGA Global Global

Partners Partners and and

PresencePresence

Embedding analytic support with mission partnersEmbedding analytic support with mission partnersEmbedding analytic support with mission partnersEmbedding analytic support with mission partners

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Challenges – acquire, organize, and analyze Lessons Learned reporting.

NIPR JLLIS needed for Releasability, Discoverability, Global Partnerships.

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NGA Support NGA Support to Current to Current OperationsOperations

NGA Support NGA Support to Current to Current OperationsOperations

NGA Support Teams (NSTs) Collaboration Between LLPMsCollaboration Between LLPMs

Provide on-site GEOINT support to:

COCOMs, Services, and National Agencies GEOINT Support Teams (GSTs) 30+ new O&Rs in JLLIS

Provide integrated forward-deployed GEOINT support to combat operations

From Force commanders (MNF-I, ISAF) to Brigade Combat Teams

NGA Reach-Back Teams Hurricane AARs and Issue Mgt

Provide a robust two-way GEOINT support link between NGA’s regional and functional analysis offices and the NSTs and GSTs

NGA Crisis Support Teams Hurricane AARs and Issue Mgt

Provide ad-hoc GEOINT support to short-notice contingency operations

Natural disasters

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• General Strategies for Business Management– Community, Collaboration, Culture – Like a Business…program, budget, comms, ...– Transparency / Confidentiality– Inclusion / Discernment– Closing The Loop– Work with People where they are at in LL

experience• Revised NGA Policy Notice

– Reflects NGA LLP as Agency-Wide– Socialized prior to official leadership coordination– Stimulates official NGA Instruction

• These concepts and actions are interwoven with Process and Training Design

NGA LLP: Running the BusinessNGA LLP: Running the Business

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• SOPs/CONOPS for LLP and Work Force• Communication and Marketing Plan

– Awareness, Participation, Enthusiasm» NGA LLP Blog in intranet

– Web Presence: Keep it simple but be pervasive

» Socialization of Notices, Instructions, CONOPS» Director Mandate / Grass Roots

It’s all interwoven to create the fabric of the NGA LLP.

NGA LLP: Running the BusinessNGA LLP: Running the Business

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• LLOS tailored and generic• After Action Reports and Other LL Reporting• LLDBs

– JLLIS DEV– JLLIS NIPR (in work)– JLLIS SIPR (our working database and KM tool)– JLLIS JWICS (on the horizon), Microsoft Access DB

ToolsTools

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– COLD START-3: NGA LLP and processes integrated in planning, 27 submissions, AAR posted, NGA LLP collects Status Reports

– COLD START-4: NGA LLP and LL processes were integrated in planning, PARTICIPANTS asking each other to submit O&Rs during the process, Exercise Agent and LLP working cohesively to develop post-AAR improvement plans

– 2009 Presidential Inauguration – org spontaneously performed a Hotwash and produced a simple AAR for posting in JLLIS.

– Hurricane Season 2008: Office of the Americas w/ Deployers: O&Rs, AAR, LLPOC, participated in exercises, diligently incorporating LL processes for improved support to DHS-FEMA

– Business Continuity office integrated LL processes in its exercises, reporting, and issue management. Ran highly successful pandemic influenza TTX prior to H1N1.

– Post Deployment org has 31 O&Rs “Pending” in JLLIS. Working with org to review its LL processes and get these O&Rs validated.

– Exercise branch new AAR mindset – Terminal Fury and beyond– Common ground established with Historian and Analytic

Quality and Source Quality

ResultsResults

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NGANGAA Learning A Learning

OrganizationOrganization

NGANGAA Learning A Learning

OrganizationOrganization

GEOINT Maps & Pictures

Then . . .

Single INT

Mapping 2D & Text

U.S. Gov. Only

(Sampling) Reconnaissance

Limited Deployment

Foreign Intelligence

NTM & EO Centric

Separate Tactical & National Intelligence

Multi-INT

Visualization, COP, & 4D

Best Source, Domestic & Foreign

(Persistent) Surveillance

Robust Forward Deployment

Foreign and Domestic

NRT, Commercial, Airborne, all forms in Electromagnetic Spectrum

Interactive Tactical & National Intelligence

And Now. . .

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“Flavor of the Month” burnout:

Quality, TQM, Quality Circles,

Internal Archives

Fiefdoms, Isolation

Risk Aversion

Processes non-existent or

broken

Lack of LLP- Awareness Enthusiasm

Participation

“Quality” domain defined: ISO and

Quality of Analysis and Reporting

LLP has its own processes and

language

Executive and Legislative attention: LL paradigm “Flavor

of the Month”

Internal Archives being shared

with/through LLP

Post-Risk Aversion: True Believer

SyndromeAwareness, Enthusiasm

Participation

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• NGA’s mission – GEOINTNGA’s mission – GEOINT• NGA LLP – supporting the NGA mission NGA LLP – supporting the NGA mission

using business processesusing business processes• NGA LLP connected to a diverse NGA LLP connected to a diverse

NGA/NSG/IC/DOD/LL communityNGA/NSG/IC/DOD/LL community• Strive for Awareness, Participation, Strive for Awareness, Participation,

and Enthusiasm to change NGA and Enthusiasm to change NGA cultureculture

• Successes reflect cultural shift toward Successes reflect cultural shift toward LLLL

• JLLIS is key to the NGA LLPJLLIS is key to the NGA LLP

Take-AwaysTake-Aways

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