1 Innovati on: an IT Mandate for 2005
Dec 13, 2015
2
You’ve Puzzled It Out
• 1996: Re-Engineering
• 1998: Dot Com
• 1999: Y2k
• 2001: Dot Com Bust
• 2002: Sarbanes-Oxley
• 2004: Outsourcing
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and Understood the Message
• keeping the network up
• getting projects done on time
• controlling/reducing costs
• aligning business and IT
• keeping the network secure
• proving IT’s value
• yadda yadda yadda
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What Are We Looking For?
• “It’s an Epiphany, an aha.” S. Warren, FTC
• it’s approaching a similar problem in a new and different way
• it’s a leap
• it’s not a matter of scale
• it’s not the next logical improvement
• sort of like pornography– both defy definition, but you know it when you see it
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Enigma of Tenured Staff
What’s Wrong?
• you suffer from in-breeding / have no “expert”
What Should You Do?
• supplement staff with training
• periodically “rent the expert”
• get an “A” player
• develop an “upgrade” plan
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Enigma of Methodology
What’s Wrong?
• you limit flexibility
• you don’t take risks
What Should You Do?
• hire/encourage “slow learners”
• “tweak” the prioritization criteria
• break the “rules”
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Enigma of Good Control
What’s Wrong?
• you are not creative
• you do not take risks
What Should You Do?
• force creativity
• allow for parallel tasks
• hire uncomfortables
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Peak Demand at AG.com
2003 Bandwidth - AG.com
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0:00
1:55
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1/27/2003
2003 Bandwidth - AG.com
0
200
400
600
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1000
0:00
1:55
3:50
5:45
7:40
9:35
11:3
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13:2
5
15:2
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17:1
5
19:1
0
21:0
5
23:0
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/sec
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2/14/2003
1/27/2003
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Perfect Storm Planning
• Challenge– triple the peak-peak capacity– for less than $1 million– do it in 6 months
• Approach– keep management at bay– “unusual” teams– inside and outside ideas
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Perfect Storm Results
• Innovations– use of page caching– de-Oraclizing– load testing– program optimization– asynchronous processing
• Valentine’s Day Execution– flawless
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The Precious 2 Hours
• For the PDB group, set aside 2 hours per week per staff member– unstructured, anything goes– report to group monthly
• Failed– wasn’t part of our anatomy– succumbed to the moment
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Enigma of Business Partnering
What’s Wrong?
• you are not a business leader
What Should You Do?
• defend
• become part of the corporate process
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The 6-Step Internal Plan
• People• Processes• Values• Projects• Internal Communication• External Communication
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Roadmap for AGI Tech.
• tap into staff ideation– structured
• experiment with the “PDB” situation
• hiring of dedicated staff– pipeline
• avoiding dashing expectations
• meetings with CEO/CFO
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Seeking a Larger Role
• Find the area(s) in your company that are speaking the “I” word– “Market Development”, “Product
Development”, “Business Development”
• If you find them, then insure that IT has representation
• If they don’t exist, then be an advocate to begin setting them up
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Google Envy
• text search (well yeah)
• image search (fantastic)
• groups, news, Froogle (shopping)
• Local
• Desktop search
• Google Labs (maps, Japanese Suggest, video, Google Compute, Google sets)
• and….well, you get the picture
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Summary of Findings• call to action
• do “something”
• make that “something” as relevant to your situation as you can while you can
• start with IT
• secure a place corporately
• it’s a journey, not a destination
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Breaking the Da Petro Code
Hint:
Ask Key Code Questions
A
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