1 Centrex Technologies. 2 Centrex Technologies Your Linen Management Technology Partner Independent Software Developer and Integrator Based in Chicago.

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Centrex Technologies

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Centrex TechnologiesYour Linen Management Technology Partner

Independent Software Developer and Integrator Based in Chicago (USA) Offices also in Manchester (UK) and Sydney (Aust) Operate Worldwide Specializing in Linen Management Technologies

Established 13 Years Fast Growing Customer Base

2000+ Sites Depend on Linenweb Daily Projects in USA, UK, Europe, Middle East and Australia

Significant R&D Investments Continuously Developing and Improving Systems Most R&D Done With Partner Customers

Private Company, Independently Owned

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Linenweb®

Extensive Installed Base In USA, Australia, UK, Europe and Middle East

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Linenweb Laundry System

Fully Internet Based Laundry Information System with a Fully Internet Based Laundry Information System with a comprehensive range of functionality that is low cost, comprehensive range of functionality that is low cost, quick to deploy, easy to use and supplied “turn-key”.quick to deploy, easy to use and supplied “turn-key”.

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Linenweb Laundry Information System Comprehensive Range of Functionality

Electronic Order ManagementElectronic Order Management Multiple Pricing OptionsMultiple Pricing Options Invoicing, Stock Control, SchedulingInvoicing, Stock Control, Scheduling Route Management with HandheldsRoute Management with Handhelds Garment Processing and TrackingGarment Processing and Tracking Surgical Pack Processing and TrackingSurgical Pack Processing and Tracking Purchasing and Stock Management SystemPurchasing and Stock Management System Customer Information System (CRM)Customer Information System (CRM) Personalized Customer Internet PortalPersonalized Customer Internet Portal Laundry Maintenance + Fleet ManagementLaundry Maintenance + Fleet Management Laundry Best Practice BenchmarkingLaundry Best Practice Benchmarking Wide Range of Management ReportsWide Range of Management Reports Interface to Financials, CRM, Corp. AppsInterface to Financials, CRM, Corp. Apps Links with Customer Linen Mgt. System Links with Customer Linen Mgt. System Fully Internet Based Fully Internet Based Low Cost, Multi-lingual, Quick to DeployLow Cost, Multi-lingual, Quick to Deploy

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Linenweb® Laundry System

Single Screen View of Total Laundry Work Single Screen View of Total Laundry Work in Progressin Progress

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Touch Screens Linked With Internet for Touch Screens Linked With Internet for Fast Data Entry and Order CompletionFast Data Entry and Order Completion

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Process Orders Quickly Using Full Process Orders Quickly Using Full Barcode Scanning Option Combined Barcode Scanning Option Combined With Auto Cart Design and Auto Cart With Auto Cart Design and Auto Cart

AllocationAllocation

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Linenweb® Laundry Information System Surgical Pack Information and Tracking

Track and Manage your Surgical (OR) Packs with Linenweb :

Scan Controlled with Tracking by Barcode or RFID Scan in with Alerts Scan In and Out of Maintenance with Charge Options Scan in New Product Scan Out to Customer

Separate Processing Section for OR Packs Combine Pack Orders with Uniforms and Flat Linen for Single

Shipment Internet Portal for Customer Alerts Manage Pack Recipes On-line Detailed Information and History for each Component

Age, Number of Washes, Maintenance, Barrier Tests, Full History

Valuable Management Reporting Use by Dates, Article Aging, Recipes, Order Status + more

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Linenweb® Laundry Information System Integrated Garment Management System

Integrated GarmentProcessing System

Cleaned Garmentsscanned out to be returned

to Customer. Returnscombined with any otherregular linen shipmentsscheduled for th same

customer that day.

New Garments scannedinto production.

Damaged/ worn orunrequired (employee

left) garments removedfrom production

Garments sent for maint./repair and return to production

when complete.Garments scanned out and in.

Soiled garmentsscanned in to

laundry for processing.

New Barcode Labelsprinted and allocated to

New Garments for releaseto production

New Barcode LabelsEither Configured inLinenweb Garment

System by Laundry or byCustomer via Internet

Portal

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Linenweb® Laundry Information System Customer Information Management

The New Customer Info System Improves Customer Service:

Detailed Information and History for each Laundry Customer Site

Address, phone, email, www, fax Start date, anniversary date, free text details

Detailed Information and History for Customer Individuals Title, phone, email, cell, fax, search facility Free text for personal details

Detailed Contact Incident Records Type, Laundry Rep., Category, Free Text Details

Detailed Complaint Record and Tracking System Timestamp, Category, Free Text Details Action Steps, dates, closure record

Valuable Management Reporting Complaints, Rep Performance, Anniversaries

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LinenwebLinenweb Route ManagementRoute Management

Download to Handheld for Route Download to Handheld for Route Management, Driver Instruction, Signature Management, Driver Instruction, Signature Capture, Receipt Print, GPS Directions and Capture, Receipt Print, GPS Directions and

Order UploadOrder Upload

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Linenweb® Laundry Information System Customer Internet Portal

The New Customer Internet Portal Improves Customer Service: Separate Log-in for each Laundry Customer Global Messages from Laundry plus Individual Messages Customer can only see their own data – Controlled by Laundry Allows Customer to:

Enter Orders Remotely Upload Mobile Computers Modify Orders Remotely View Work in Progress Record Patient Census Reprint BOLs View and Print Invoices Run Reports Manage Employee’s Garments Send Garment Alerts to Laundry Run Selected Reports

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LinenwebLinenweb®® Laundry Information SystemLaundry Information SystemCustomer Internet Portal

Customers can Manage and Track their linen locally and Customers can Manage and Track their linen locally and upload orders to laundry based on actual usageupload orders to laundry based on actual usage

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LinenwebLinenweb MobileMobile Data Entry on the Move

Rugged Industrial Grade Mobile Computers with Barcode Rugged Industrial Grade Mobile Computers with Barcode Scanners for Remote Data Entry and WiFi UploadScanners for Remote Data Entry and WiFi Upload

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Linenweb® Laundry Information System Multi-level System Password Controlled

Multiple laundries can be combined with access controlled through passwords and user groups

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LinenwebLinenweb®® Laundry Information SystemLaundry Information SystemMaintenance and Fleet Management

Comprehensive Management and Tracking of Comprehensive Management and Tracking of Maintenance for Laundry Equipment and Vehicle Fleet Maintenance for Laundry Equipment and Vehicle Fleet

Maximizes Uptime and Boosts Plant PerformanceMaximizes Uptime and Boosts Plant Performance

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Comprehensive User Training Either Comprehensive User Training Either On Your Site or Using Remote E-On Your Site or Using Remote E-

TrainingTraining

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Linenweb® Hospital SystemsOptional Hospital Linen Management System

Advanced Linen Management and Tracking as a stand-Advanced Linen Management and Tracking as a stand-alone Hospital System or linked to laundryalone Hospital System or linked to laundry

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Linenweb® Hospital SystemsOn-line Benchmarking System and Reports

Your own on-line Linen Management ConsultantYour own on-line Linen Management Consultant

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Linenweb Consultancy ServicesBenchmark Against 500+ Hospitals

ICU Performance Benchmark - Hospital X

0

20

40

60

80

100

120

Total Weight Patient Days Weight perPatient Day

Total Cost Cost perPatient Day

ER Performance Benchmark - Hospital X

0

20

40

60

80

100

120

Total Weight Patient Days Weight perPatient Day

Total Cost Cost perPatient Day

OR Performance Benchmark - Hospital X

0

20

40

60

80

100

120

Total Weight Patient Days Weight perPatient Day

Total Cost Cost perPatient Day

Cath Lab Performance Benchmark - Hospital X

0

20

40

60

80

100

120

Total Weight Patient Days Weight perPatient Day

Total Cost Cost perPatient Day

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Laundry Benchmarking ServicesAchieve Best Practice and Cost Optimization

Option to Benchmark in Real-time with Laundry Machine Option to Benchmark in Real-time with Laundry Machine Integration to Optimize Plant and Operator PerformanceIntegration to Optimize Plant and Operator Performance

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VL schema

Our Unique Virtual Laundry System builds a software model of Our Unique Virtual Laundry System builds a software model of your laundry to allow laundry changes (new machines, process your laundry to allow laundry changes (new machines, process

changes etc) to be trialed before implementation so that the changes etc) to be trialed before implementation so that the best results are achieved with lowest riskbest results are achieved with lowest risk

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Internet

Laundry PC1Laundry PC2

Laundry PC3

Laundry PC4

Laundry BenchmarkingServer

Hospital/Hotel/Casino 1 PC

Customer 2 PC

Customer 3 PC

Garment PC2

Linenweb Server Cluster

Linenweb® Laundry Information System Optimal Configuration

Route Management

Laundry MaintenanceManagement System

Garment PC1

Garment PC3

Laundry MachineryIntegration

Customer InternetPortal

Garment Processing System

OR Pack PC1

OR Pack PC2

OR Pack PC3

Surgical Pack System

Cart Packing

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System Integration Services

Our Advanced Plant-wide Visualization and Machine Our Advanced Plant-wide Visualization and Machine Control Technology Streamlines Production Throughput Control Technology Streamlines Production Throughput

and Optimizes Total Laundry Plant Productivityand Optimizes Total Laundry Plant Productivity

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Total Laundry Solutions : Integrated Module Overview

Third-Party Software ApplicationsFinancial software C.R.M. (Seibel, Saleslogix etc.) Salary administration

Connection to third-party software applications

Budgeting Module

Linenweb - TLS Laundry Benchmarking System

Real timeMaintenance Production Monitoring Client Specification Production

ScheduleLaundry Plantwide Visioning Systems

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Linenweb Laundry Information System

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Laundry System Integration Centrex Advantages as your Integration Partner

Worldwide Industry Experience

Software Development Experience

Best for Multi-Vendor Environment

Future Adds and Changes OK

Comprehensive 24x7 Support Services

Single Point of Responsibility

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Linenweb® System Integration Services Total Laundry Integration Solution Benefits

Linenweb Total Laundry Integration Solutions can provide huge benefits for major cost areas:

Laundry Labor Cost Reductions up to 30%

Laundry Linen Replacement Cost Reductions up to 40%

Laundry Administration Cost Reductions up to 30%

Increased Laundry Plant Output up to 25%

Economic Model for Industrial Laundry Typical Cost Ratios

40%

15%

12%

10%

12%

2%5%

2%2%

Labour

Textiles

Administration

Depreciation

Transport

Maintenance

Energy

Water/effluent

Chemicals

Source: TSA UK 2005

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Linenweb® Laundry Information System Wide-ranging Benefits Across Laundry Operations

Operational Benefits Better management of daily order

process Improved management of customer

stock levels Reduced production processing times Improved effectiveness of production

supervisors Better production – demand

interaction

Revenue Increases Improved control of shipping data

entry process Improved accuracy of critical data Reduction of duplication Wide range of pricing options

calculated fast & accurate Improved laundry cash-flow

Reduced Overhead Costs Reduction in linen replacement costs Reduced staff overtime and

production process costs Reduction in cart losses

Reduced Administrative Costs

Less paper, less duplication, less errors

Rapid invoicing, highly accurate with low effort

Management reports available instantly on-line

Integration with financial systems

Improved Customer Service On-line order entry Reduction in short deliveries Removal and recovery of stale

inventory Improved customer communications Reduction of disputed invoices

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Linenweb Laundry Information System Extensive Range of Support and Consulting Services

24 x 7 Support and Technical Advice24 x 7 Support and Technical Advice

Chicago BasedChicago BasedUser TrainingUser Training

On-site or E-TrainingOn-site or E-TrainingRefresher Training on DemandRefresher Training on Demand

Laundry and Hospital BenchmarkingLaundry and Hospital BenchmarkingBest Practice DatabasesBest Practice DatabasesOptional Consulting Services To ImplementOptional Consulting Services To Implement

System InterfaceSystem Interface Financials, CRM, Corporate AppsFinancials, CRM, Corporate Apps

Laundry Equipment IntegrationLaundry Equipment IntegrationReal-time System Data CaptureReal-time System Data CaptureInterface Design, InstallationInterface Design, InstallationIntegration with Orders and Visioning Systems Integration with Orders and Visioning Systems Real-time Best Practice BenchmarkingReal-time Best Practice BenchmarkingCustom Reports and AlertingCustom Reports and Alerting