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Aug 15, 2019





and Procedures

1. Mission Statement

2. Admission and Fees

3. Settling in Policy

4. Arrivals and Departures

5. Play Policy

6. Play areas and equipment

7. Early Years Foundation Stage

8. Health and Safety

9. Fire Safety

10. Risk Assessment

11. Emergency evacuation / Closure

12. Safeguarding Children

13. Mobile Phone / E-Safety Policy

14. Whistle Blowing

15. Intimate Care

16. Safe Recruitment of Staff

17. Staff Induction and Development

18. Missing Child

19. Uncollected Child

20. Behaviour Management

21. Anti-Bully

22. Suspension and Exclusions Policy

23. E Safety

24. Illness and Accidents

25. Administering Medication

26. Equal Opportunities

27. Special Educational Needs

28. Smoking, Alcohol and Drugs

29. Healthy Eating

30. Environmental Policy

31. Confidentiality

32. Complaints Procedure

Mission Statement

‘Astbury Merekats aim to provide a safe, fun, friendly play centred

environment for the children in our care. We endeavour to provide an

atmosphere and activities similar to those found in the home.’

Aims and objectives

Astbury Merekats aims to

· Offer an inclusive service, accessible to all children in the community

· Ensure each child feels happy, safe and secure, allowing them to learn and

develop freely in a play centred environment

· Encourage children to take responsibility for themselves and their


· Encourage children to develop positive attitudes and respect for

themselves and others, in an environment free from bullying and


· Provide a wide range of resources and equipment which can be used under

safe and supervised conditions

· Offer a programme of activities which meets the needs of each child,

promoting their physical, intellectual, emotional and social development,

enabling them to become confident, independent and co-operative


· Work in partnership with parents to provide high quality play and care

· Review and evaluate our services to ensure that we continue to meet the

needs of children in our care and those of their parents or carers

· Keep parents and carers informed about changes in the administration of

the Club and to listen and respond to their views and concerns

· Communicate effectively with parents and carers, and to discuss

experiences, progress and any difficulties that may arise

· Employ experienced, well trained staff and offer them appropriate


· Comply with the Children’s Act 1989, the Childcare Act 2006, and all

other relevant legislation

Admission and Fees

Astbury Merekats cares for children, between the ages of 4 and 11 years,

primarily serving the children of Astbury St Mary’s Church of England Primary


Places are offered on a first-come first-served basis. When all places have been

filled a waiting list will be established, with the following order of priority:

1. Children of Astbury St Mary’s Church of England Primary School

2. Siblings of children already attending the club

3. Those requiring the greatest number of sessions/hours per week

4. Children living in the area attending other schools


When an enquiry regarding places is made, parents or carers will be given all the

relevant Club information, including:

Welcome pack

Registration form and booking form.

Policies and Procedure

If a place is available, the parents and child will be invited to visit the club for

an induction if required. The child will be able to attend the Club as soon as the

completed forms are received.

If no places are available the parent will be informed and the child’s name added

to the waiting list. As soon as suitable places become available parents will be

informed through an offer letter.

Booking procedure

Parents must complete the necessary paperwork, e.g. registration and booking

form before their children can attend the club.

Permanent place:

Once a place has been booked, if a child does not attend for any reason you

will still be charged for this place, (including but not limited to illness,

holiday or temporary exclusion for whatever reason). If you wish to cancel

the place, four weeks written notice is required.

Temporary booking:

We will accept adhoc bookings as long as there are places available. Adhoc

sessions are payable prior to the child attending the club. If a child does

not attend for any reason, you will still be charged for this place. If you wish

to cancel the place, one month’s notice in writing is required.

Fee structure

The current fee for children attending Astbury School is:

Breakfast Club (7.30am –8.55am) @ £4.00 per child (Breakfast Included)

After School Club (3.20pm – 6.00pm) @ £8.00 per child (Snack included)

After School Club (3.20pm – 4.30pm) @ £4.00 per child (limited places


The current fee for children attending all other local school is:

Breakfast Club (7.30am-8.55am) @ £5.50 per child (Breakfast Included)

After School Club (3.10pm- 6.00pm) @ £8.50 per child (Snack Included)

Full Day Holiday Club (8.00am – 6.00pm) @ £23.50 per child

-Please bring a packed lunch

-Morning / Afternoon Snack Included

Half Day Holiday Club (8.00am – 1.00pm) or (1.00pm – 6.00pm) @ £13.50

-Please bring a packed lunch

-Morning / Afternoon snack Included

Additional Care from 7.30am -8.00am during school holidays @ £2.00

(Breakfast Included)

Additional Information

We offer a 10% second child discount. Fees are payable monthly in advance by

cash, cheque, BACS, childcare vouchers or credit card.

Cheques should be made payable to ‘NRG Associates (UK) Ltd’

The price per session, per child applies to all children. This is payable for all

sessions, including when your child is sick, or on holiday unless one month’s

written notice is given. Bookings are non-refundable or exchangeable.

There is a charge of £5 per fifteen minutes for late collection or part thereof,

this will be added to the following months invoice

Bank holidays will not be charged for.

Non-payment for more than one month will result in your place being terminated.

Astbury Merekats Out Of School Club aims to keep fees to a minimum, whilst

still raising enough income to cover our running costs. Please ensure fees are

paid promptly.

Changes to days and cancelling your place

One month’s written notice of termination, or of changes in attendance must be

given. Requests for changes to days should be made to the manager and will be

accommodated where possible.

Temporary changes

Please remember that we need to know if your child (or children) will not be

attending Astbury Merekats for any reason. Even if you have informed your

child's school, we still need to know.

If you know in advance of any days when your child/children will not be

attending, please let a member of staff know as soon as possible. In cases of

illness or emergency when notice cannot be given, please call as soon as you can,

our contact details can be found at the end of this handbook.

The Club recognises that childcare can be costly, so we encourage eligible

parents or carers to claim the childcare element of the Working Tax Credit. We

are also registered to accept childcare vouchers.

Payment of fees

Fees are reviewed annually by the registered person. The Club will consider

requests for variation to payment terms on an individual basis. Anyone making

these requests should contact the manager at the earliest opportunity. Any

queries regarding fees should be directed to the manager.

If fees are not paid, the Club will write to the parent or carer, requesting

payment. If the parents or carers are having difficulty making the payment on

time we recommend that they arrange a meeting with the manager as soon as


Where there is no explanation for repeated late payment, the manager will

contact the parents or carers to discuss payment options. The manager may

issue a formal warning to the parent or carer informing them that continued

late payment may result in their child’s place at the Club being withdrawn.

If the fees remain unpaid after all the above options have been explored, the

Club will send a final formal warning stating that if payment it not received

within seven days of this letter, the child’s place will be cancelled and we will

begin proceedings in the small claims court. The cost of this process will

additionally be added to the outstanding debt.

Settling In Policy

When children first join Astbury Merekats they will be allowed to settle in at

their own pace.

We encourage parents or carers to visit the premises with their children

shortly before they are due to start, especially children who are not familiar

with the school. This gives the children the opportunity to look around the Club

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